Enterprise & Teams

I have created some forms InDesign and have saved as an interactive PDF. When I open in Acrobat the text entry fields have a line on the outside. This line occurs sometimes top, sometimes side, sometimes on one or more than one side. What is the cause of this? Also how do I order the fields (for tabbing etc.) using InDesign in a way that Acrobat understands and will carry through?

I have create two different layers in my PDF form, one is in Chinese, another is in English. Now I want to generate unique barcode to each of the form. May I know how?

how i can solve region he telling your region is not available support please check help and support i need insert some page in my adobe dc when i select this option that time showing this message please help me ASAP

I'm reinstalling a creative suite (cs6) and I have the serial number (and it is also on the adobe site) but when I try to install it is saying invalid serial number- I have to work this weekend and can't wait until adobe waltzes in on Monday. Can anyone help me?

I purchased a year subscription through my schools software purchase program.  I didn't realize that I had downloaded it already (I purchased it in December), but when I try to redeem it, the error message says "oops, this has already been redeemed".  Maybe it made my computer slow and I deleted it by accident?  Is there any way to re-download it?  I see Creative Cloud, PhotoShop and Lightroom on my computer but no sign of Adobe Premiere Pro.

My company recently upgraded to Acrobat Pro 11.  Around the same time, we began a new ETLA, which provided new license keys for various software; Acrobat being one of those which was v12 (DC).When we upgraded our users to Acrobat Pro 11, we used an existing license key to package and deploy.  The deployment was a serialized package, and has no Cloud connection.It has now been a couple months since deployment, and we're getting notifications of users getting a message prompt for serial number validation.  We have determined that these users are international, where our home office is USA.Why are these users getting a license validation message?

Is it possible to see when a device license was activated?

We are trying to create a package within SCCM however the Serial Number has become a licensing issue for us.  We are a not-for-profit organization and utilize Adobe's TLP 5.0 License Program - Education to which we are issued individual keys per procurement of a license.  This makes it impossible to utilize SCCM.  My question is, as long as we own licenses/keys for as many installs deployed, does it matter if we just pick a single key issued to us by Adobe to use within SCCM as our "go to" Serial Number?

From where does Adobe extract the computor name showed in the license portal?

I have a team account and need to purchase lightroom I dont see the option for purchase on licenses? Please help

I keep running into this error when trying to use CCP.  This occurs when attempting to sign in with our Adobe ID and password.  I have tried deleting the opm.db from my AppData folder and relaunching CCP.  I have also uninstalled CCP and reinstalled but am still getting this same issue.  This is really getting to the point where I'm spending more time troubleshooting issues with CCP instead of actually using it.

I have tried importing our existing catalogs but we are not receiving any updates for reader/acrobat. Flash 20.0.0.270 Active X came in just fine.....Thoughts?

We are working on deploying Adobe XI (Reader, Standard, Pro) to our user base but we do not want them to have the ability to store documents on Adobe.com for security reasons. Is there an easy way to disable this with a reg key or something?

How hard would it be to give us a setting in the deployment customization wizard to handle making "print as image" set as a default automatically for all users and printers?

Hello, we have an academic device license for 50 seats.  As you know the device license does not include access to typekit.  I am looking for a list of the fonts that will automatically install with CC 2015.  Please note: we are doing a clean install, and do not have previous versions on the machines. 

I want help installing to a directory, local path, partitioned disk of my on choice.  I am working with https://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.htmlHow do I get this script to work -Setup.exe /sALL /extUI /sl "en_US" /msi INSTALLDIR="D:\Program Files <x86>\" EULA_ACCEPT="YES" SUITEMODE=1 OWNERSHIP_STATE=1 LANG_LIST="en_US" INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1

I have The package containing AcroPro.msi and in the same folder is the Abcpy.ini. When I deploy the package to a computer it installs successfully and shows that it has picked up the username and company name but not the serial number.in the Abcpy.ini;***************************************************************;OEM Installation Options;***************************************************************[OEM Install]ISX_SERIALNUMBER=1111-1111-1111-1111-1111-1111USERNAME=jtillman@napier.medway.sch.ukCOMPANYNAME=NAPIER COMMUNITY PRIMARY AND NURSERINSTALLDIR=Is there any special switch or command I need to add in to make this work? I am deploying on an RM CC4 network. So I have an install command box in the package properties where I can add in command switches. Thanks.

Good-day,We have a 2012 R2 RDS farm (6 servers) which has approx 300 users all using Adobe XI. To get Adobe to function correctly we have to set Compatibility mode to XP SP2 and disable protected view. Is there anyway to do this in registry for all users as we currently need to go to each and every user.Thanks....

Is there a way to error for spot color with a spot color exception in Acrobats Preflight?

my adope ID is can't access LWS, although I had access to it and I hap products listed on it before !!

Hello everyone,I have a project that I have been working on, but have not found a solid way/answer. I have two Mac labs, that have CC 2015 installed on the machines. I can invoke the RUM fine, and it checks/installs updates. What I am trying to do is automate this process. I want to have terminal open, type: sudo RemoteUpdateManager, hit "enter," type: "password," hit enter. I want this to run every Saturday, at 4pm in each mac lab of around 25 machines each. this is the process to check and install updates on a mac. However, it is not as easy to run a scheduled task on Mac as it is on a PC. I do have a n internal adobe server that each machine is talking to, setup AUSSTHas anyone done this, or do you know a way to do this? I have tried using automator, but each time the calendar alarm launches, it says automator had an error, and closes/stops the process. I am somewhat familiar with Mac, but really a PC man. If anyone has a way to do this, please let me know.Thanks in advance,RH

MacBook Pro Retina 15" (Mid-2014) running OS X 10.11.2.  Administrative user account.   No other applications open.I successfully created an Adobe CCP 1.4 device license installation package for CC All Apps for our users, but when I attempt to install the package it always hangs at approximately 40% of the installation with the installer displaying "Running Package Scripts" for about 1 hour.  The installer eventually does finish but it seems odd that it takes consistently so long.   Is the installation package for the CC all apps supposed to take this long?   It is a large installer (~22 GB).  The temptation for many will be to try to kill the installation since it takes so long and seems to be stuck with no sign of progress.  The progress bar doesn't move for about an hour until the installer displays that it has successfully done the installation.  We'll just have to have do the installations on extended coffee break or lunch.I l

I have build some packages, and none of them, will go through the install process. It starts up, and the welcome sreen comes up with "please wait, Windows configures...." and then it hust stops with out any warnings/messages.Please help!

Let me start by saying I'm new to using CCP (first time). Background, I've been tasked with deploying various Adobe applications within our enterprise. I downloaded the packager, selected my applications to include Acrobat DC and attempted to decipher the various online instructions provided to successfully deploy the products. My confusion comes in the manner of either having to use the Execption folder or simply using the "setup.exe" in the build folder in order to deploy my applications. One online document states that if deploying Acrobat DC you do not need to use the exception folder, but use if for other applications. I'm trying to deploy using SCCM and with little or no end-user interaction as possible. I must say I'm confused at this point. Any and all help with be GREATLY APPRECIATED!

The user got by mistake a named user package installed of Adobe CC for teams. The user should have a device package. The system administrator have removed the named user installation using Adobe clean up tools for CC and when the correct device package is installing “gathering required information” the scale goes half and then reverse.   What could be wrong?