Questions

I lost several layers I created for my short animation. I didn't delete them. It would be really helpful if it can be recovered as it was spanning several frames. I can see them in the Timelapse I created. I won't use the app if this is a recurring issue. iPad OS 18.5. iPad Pro 4th gen

So, recently, I’ve been working on this animation. I poured my heart and soul into it and was super proud of how it had turned out. After working on a part of it for around an hour or so, I had to stop working on it for some time because of classes and when I opened Adobe Fresco again, it stopped responding. I closed the app and reopened it and everything I’d done in that hour was gone. Not cleared layers. Just… completely gone. I’m shattered. I checked the version history and there was nothing, I restarted my laptop and there was nothing. Is there any way to get those frames back or are they gone for good?

Hi! I’m really sad because I’ve been working hard on a project and partway through I turned on a watercolor live brush and then the app glitched (everything froze while the layers flickered a bit). I (thought I) saved it then quit the app, only to find that when I opened it again everything I had done for the last two hours was gone. But the layers were still there, just empty. It seems others have had a similar issue and it hasn’t been fixed in years. https://www.facebook.com/groups/adobefresco/posts/1762455271122847/ I tried quitting and reopening, looking at version history (the versions from the last two hours are blank), and deleting and reinstalling the app.  please help and fix this bug! I want my hard work back :(

Have been using Adobe Fresco on the iPad for years without a problem. Now experiencing problems moving and grouping layers. With the Layers Panel accessed, I usually tap and hold the layer I want to move and drag it to the desired position in the layer stack. Alternatively, to group, I hold the layer and drag it to the group or layer to be grouped with. This simple and fundamental function no longer works for me. Tapping and holding the layer highlights the layer I want to move but it won't move and just jumps back to it's starting position. Grouping doesn't work either. I have recently updated to iOS26 and wonder if there is an issue here. Is anyone else experiencing this? I have tried re-installing the app but this has made no difference. Frustrating as I can't complete any projects without this core function and will need to find an alternative in the meantime.

Account went from paid to free to new paid and now my files on my iPad are all gone.  I was working on a project, it was syncing and saving. I was asked to resign in and all my projects from 2022 till now are gone and dosnt show up anywhere. I’m hoping there is a way to recover locally synced / recently synced files that do not show up in creative cloud. I have followed all the steps with Adobe support on twitter and they suggested could look on the back end for recently synced fresco files as I was literally working on it all week and thought my files were saved locally. 

I have issues with “saving new brush “ it not showing the bar.  

Malgré la désinstallation et réinstallation, le problème ne change pas. Ce qui est bizarre c’est que ça marchait très bien avant (en 2024) et du jour au lendemain l’application s’est mise à planter lorsque je créer un nouveau document ou veux en ouvrir un ancien.Toutes les autres appli adobe fonctionnent très bien. Détails sur mon installation : ordinateur de 2023- fonctionne très bien. [  Windows 11. x6416,0 Go- NVIDIA GeForce RTX 3070- GPU (8 Go) - Intel(R) UHD Graphics (128 Mo)Stockage : 332 GB sur 477 GB utilisé ] Merci d’avance pour votre aide, j’aimerais tellement pouvoir dessiné. PS : ça m’arrive de l’utiliser plutôt avec ma tablette Gaomon brancher en externe dessus mais je ne penses pas que ça change quoi que ce soit.-----------------------------------------------------------------------------------------------------------------English version :  Subject: Adobe App Crashes on New/Open Document – Worked Fine Until RecentlyDespite uninstalling and reinstalling, the issue persist

I've encountered some serious issues with Fresco freezing.  It normally happens when I am tool switching. Most of the time it's from a vector brush and trying to tap on Transform, Eraser, or the Type Tool. This error happens literally every time I want to tool switch. Fresco is basically unusable to me right now, which sucks as I'm a professional and this is my workflow. The only way around it is to swip up on my ipad, exit the program, and come back. Only then can I tool switch, and it's MOST of the time. Sometimes I have to close the program and reopen it in order to tool switch.     Example. I'll be using a vector round brush to draw, then I'll want to transform something, so I'll try to tap on the transform tool and can't. Everything on the screen is frozen, except: my ability to keep using that selected round brush tool I can long press to eyedrop change color I can move the cancvas I can't tap on other tools, I can't select layers. I have to exit the program

Recently switched from Procreate due to a hardware change and purchased full Adobe suite. I'm finding that even though Fresco is the closest competitor to Procreate, it seems to be lacking noticeably. One of my few nuances is the inability to create a uniform, clean blur or gradient via layer effects or something similar. Any workaround for this that doesn't include constantly exporting to multiple programs?    [Renamed by Mod]

I started using Fresco on my PC about two weeks ago for a project. At first, everything was working well, and I made a lot of progress using several downloaded brush packs from the Discover Brushes section, including the Mega Pack and Gouache set.Yesterday, when I opened the app to continue working, I realized that my downloaded brush packs had disappeared from my library. That was inconvenient, but I assumed I could simply download them again. Unfortunately, that has not worked. I spent hours trying to redownload them, and even left the packs “downloading” overnight, but nothing actually downloaded. On the Discover Brushes page, the packs just continuously say “adding in progress” with no change. And if you click done, thinking they’re downloading in the background, when you click back to the discover section to check, they just give you the option to “add” them again. I have tried everything I can think of: restarting my computer, restarting Fresco, restarting Creative Cloud, and uni

Adobe Fresco and the Missing SVG/EPS Export OptionHere is the simple version of what I found, and my take on it.I went looking for whether the Adobe Fresco developers ever gave a real reason why Fresco does not export to a true vector format like SVG or EPS.What I found is this:Adobe does not seem to have given a clear, direct public explanation that says, "Fresco cannot export SVG because of X."Instead, Adobe's docs and staff replies basically point users toward this workflow:- Create in Fresco- Open in Illustrator- Export SVG or other vector formats from IllustratorSo Adobe clearly treats Illustrator as the place for final vector output.One explanation that often comes up is this:"Fresco documents can mix vector, raster, masks, and effects in ways that do not map neatly to pure SVG/EPS output."That sounds reasonable at first, but honestly, I do not think it is a very strong excuse.My response is simple:If a document can export cleanly as SVG, then let it export as SVG.If it cannot, t

Hi all. So all problems people are having here in terms of "performance" (which is only lag, not performace in the end) is a common problem with Photoshop as well and Windows Ink and Wacom tablets. With Photoshop you can just fix it with simple txt file placed into Photoshop folder that force system to think Ink is on but you than turn it off in Wacom Settings resulting in having no lags and all pressure sensitivity settings working in Photoshop. But here in Fresco is different case becuase I guess trick with txt file doesnt work (anyone knows where Fresco is installed on PC? I honestly can't find it since it's installed somewhere by Creative Cloud...), so Fresco is unusable on PC. Lags with Windows Ink are too big and without it it loses all pen features. Adobe try to make some fix please. Left side lines with Windows Ink on, lag before start making straight lines, on right without Windows Ink. Buttery smooth but no angle and pressure sensitivity...   &nb

I haven’t been able to work out how to copy selected art on a layer. Is it possible to make a selection, and then copy and paste it?   [Renamed by Mod]

Hi all, I feel like I'm going insane.I've just started trying to learn this new program, and I'm watching the adobe videos on the basics, but I can't seem to figure out where these 'Motion Presets' that are mentioned are. I've got the most recent Desktop Version, but when I click on the Path tool for motion, I don't get the top  bar of presets I see in the tutorial videos. Is there something I have turned off somewhere I can't find?  Thanks in advance. Screenshot attached. 

Is this in the works or is it never coming to windows? 

Hello! I am running Adobe Fresco on an ASUS ProArt PX13 laptop (and drawing with an ASUS SA203H pen), and I have unfortunately been experiencing crashes very frequently 😞 I would estimate that the crashes occur every 5 to 10 minutes while using the software, and they become gradually more common as I relaunch the software multiple times in one sitting. I have not been able to find a consistent action that preceeds the crashes, but I think I have noticed it more frequently while zooming/rotating the canvas.  Fortunately, I typically only lose a few brush strokes worth of progress, as the canvas auto-saves, but this is still proving to be a huge hinderance to my work.  I have tried uninstalling and reinstalling Fresco, reverting to an older version of Fresco, updating my graphics drivers, running my laptop on different performance modes, and restarting my laptop, but none of these seem to have any effect on the issue. I have had a hard time finding other peopl

Hi,    I started using Adobe Fresco, but everytime I open it I get a message saying that I need at least 3gb of space on my iPad to be able to use it. I have more than 10 gb of free space so I don't really understand. I tried deleting a few things, restarting my iPad, re-downloading the app and I managed to make it work a few times, but I mostly just can't use it.    I like using the app when I manage to make it work, so any advice would be welcomed 🙂    Thank you,    Isabelle   14/02/20 Update Many months after I still have this problem. The issue went away for a while and it recently came back. The only way to fix it is to re-install the app and the last time I did that I lost a project I had worked on that I now have to re-do. Looking forward for this to be fixed, I'll be using procreate in the meanwhile   [Renamed by Mod]

The Adobe Fresco application frequently crashes during use. This issue has undergone rigorous environmental troubleshooting (including a clean official OS, latest hardware drivers, and the latest version of Fresco), ruling out common causes such as third-party software conflicts, system corruption, or configuration errors.Conclusion: After analyzing the crash dump files (.dmp), I believe this problem is caused by a bug in the WinUI library that Fresco depends on. The specific call stack and error information match those in this GitHub issue:https://github.com/microsoft/microsoft-ui-xaml/issues/10802 I sincerely request your team's engineers to collaborate on pushing for a fix for this bug.dmp file： Fresco.exe.6104.dmp

Are there any Fresco users here who use Windows? Just yes or no will do. I would like to find out if I am the only one with a stroke lag issue with Huion tablet input, but to start with, knowing if there are any Windows users might help me understand why Adobe doesn’t seem to be actively supporting us.

On Windows 11 I’m getting severe input lag in Adobe Fresco: delay before strokes appear When stroke starts to appear there is a straight line from the initial pen position on the tablet to the new stroke short strokes often don’t start fast gestures lag more than slow ones This affects all brushes, including vector brushes.Same hardware works normally in Krita and Photoshop.Setup: Windows 11 Huion tablet Windows Ink enabled This worked fine previously on the same system.Is anyone else seeing this in Fresco on Windows?

When I click on a tool in my toolbar (e.g. brushes) - the sub-settings for the tools are only half accessible. They are slowly inching up the screen and becoming inaccessible. I cannot possibly change the brush size or edit the smoothing. It seems to get worse every day… I’m working on a windows laptop.I have tried seeing if I can drag it down with my pen or mouse - nothing. It’s stuck. I have tried fiddling with the settings - nothing seems to work (also, there aren’t many settings anyway?) I have tried shutting the app and restarting it. I have tried restarting the computer. I have tried ‘repairing’ the app through windows. I want to avoid ‘reinstalling’ if I can - in case I am going to lose my brushes? Will my brushes get deleted if I reinstall the app, or are they saved in the cloud settings?Has anyone had this issue? Thanks! 

I'm using the latest windows software of fresco 5.5.5 and I'm having trouble adding any brush sets. It never changes from adding in progress. Is there a workaround? I'm on my Microsoft surface tablet.  

Hello, I am experiencing a critical bug where my Fresco animation files are being automatically converted into PSD format and all animation layers/frames are flattened into a single non-editable layer.  Could you please investigate if there is any way to restore a previous version from the server-side that still retains the original Fresco animation structure? I have already checked the Version History on my device, but the error seems to have synced across all versions. 

Is the only way to do symmetry is to make a duplicate and flip it manually through the transform tool?  Is there any update on when there will be a real symmetry tool in Fresco? Thanks

I give it a solid 98% of the time, when I activate a drawing aid, there is no chance I can resize it or rotate it. The handles never come up to have that option. Sometimes, if I go in and just fiddle with different app settings for a while, the handles will pop up, but even then it is usually after closing and restarting the program 4+ times.  Anyone know how to make these aids work properly every time. It is downright infuriating.