Questions

I have a Macbook Pro less than one month old, running Tahoe 26.6.2.  Every time I newly install Acrobat Reader, after a few days it seems to think the free trial period is over, and no longer works to view documents.  Then I have to uninstall the software and reinstall it to use again.  How do I solve this problem? Additional info: I have no other Adobe products installed and have never had any paid Adobe subscriptions.

HI, I’m using PAC to test my PDF for WCAG and its coming up with an error for Text object not tagged but when I click on the error it shows me an object that appears to be off the side of the page. I can’t figure out what the object is, or where it is. See the screen shot from PAC. I tried using the find untagged content tool and couldn’t find anything. Thanks, 

I need to take a one page PDF document and insert several page breaks into it. I use Adobe Acrobat Standard DC and can not seem to find anyway to split one page into several pages. What I have been doing is converting the PDF to Excel and doing it that way but the text is compromised and I find myself spending a lot of time modifying the whole structure of the document. The easiest would be to use Adobe Acrobat to keep the document exactly as it appears in original PDF form and just break the page up using a page break insert like the one in Excel. Any help would be appreciated.

My Acrobat Pro must've just updated, and I am no longer able to choose to open documents in seperate windows.  This option appears to have disappeared from the preferences.  Does anyone know how this can be switched back on?  I cannot stand having to view docs in tabs within the same window.  the version is 2023.001.20143 for MAC.

Very simple post, Adobe says that using the combiner is free. Twice. Yet it is not and instead requires a paid subscription. Why? Please fix Adobe.  

Acrobat 1.3

I have a credit card statement in .pdf form that doesn’t print properly. There are four pages. Page one has the information on amount due, due date, etc. Page two is legal fine print. Page three is the individual charges with some graphics. Page four is more fine print. When I print the statement on an HP inkjet pages 1,2 and 4 print just fine but page three only prints the graphics, no texso the individual charges don’t appear just some separator lines and graphics. Is this an adobe issue or something else?

Hello,I am currently using Adobe Acrobat Pro Version 2026.001.21691; Enterprise License.I recently used the Combine Files tool in Acrobat Pro to create a PDF from multiple file types (Word, PDF, and one JPG). Everything combined correctly, but the JPG page is significantly smaller than the Letter‑sized pages in the document. The “Set Page Boxes” tool shows Letter as greyed out, so I can’t change the page size.What’s the correct way to enlarge the image page so it becomes Letter size like the others?Thank you

Since 2 months ago we experience something weird with Adobe reader on our hosts.Users are reporting that PDF files are not opening. I checked that and I found there are a few Adobe processes that running in the task manager.When killing the processes and reopen the file it start to works.We tried reinstall and updating a few times to the latest version. Nothing works. Have you encountered this?How to solve it? Thanks.

Acrobat 2d measuring tools 'snap to point' options not working. This has recently stopped working (Aug 2026). It's not just my version either, it's also stopped working for everyone else I have spoken to who uses this tool.

My Adobe Acrobat account is on my phone. And for some reason does not seem to be on my laptop. So I was wondering if I can use the same login credentials I use on my phone to log into Adobe Acrobat on my laptop.

Acrobat only — Error 224 on launch (MacBook Air M4, Sequoia 15.7.7) — everything else in CC works fineSystem:    •    MacBook Air, M4 chip, macOS Sequoia 15.7.7    •    Active Creative Cloud subscription, account in good standing    •    InDesign and Photoshop both open and run without any problem    •    Acrobat — and only Acrobat — throws Error 224 immediately on launch    •    I don't use KeychainFor comparison: I also have a late-2014 iMac on the same network, running macOS Big Sur 11.7.11, same Adobe account. On that machine, InDesign, Photoshop, and Acrobat all open fine — no error at all. So this appears to be specific to this MacBook Air / Sequoia combination, not my account or license.What I've already tried (all unsuccessful):    1    Fully uninstalled all Creative Cloud apps and the Creative Cloud desktop app itself, then reinstalled CC and Acrobat only — same Error 224 on first launch.    2    Ran the official Adobe Creative Cloud Cleaner Tool, then reinstalled — same resul

I’m using Adobe Acrobat Pro Continuous Release Version 2026.001.21789 with the new interface.A few weeks ago, when I selected text in a PDF, a small popup appeared with options like Copy Text, Edit Text, Share Text to WhatsApp, and Generate Image. Now that same popup no longer includes the Generate Image option.I tried selecting the exact same text in the same file, as well as other text in the document, but the option still doesn’t appear. The file isn’t protected and isn’t stored in the cloud. I even tried selecting text in another file and it doesn’t appear.How can an option like Generate Image show up once and then disappear weeks later? What controls when this option is available? 

I/we have this issue too. I’m on a new laptop, installed Creative Cloud and Acrobat yesterday, can’t access digital signing. Click “Request e-signatures” results in nothing, if I select the “E-Sign” tab I get the two spinning wheel icons mentioned previously in this thread, signature functionality never loads.

Adobe Support Request: Regression in Shared Review WebDAV Registration (Collab.registerReview())SummaryWe are a document management system vendor  and have integrated Adobe Acrobat/Reader’s legacy Shared Review functionality for many years. Our integration collects PDF annotations server-side using WebDAV.Generated PDFs contain document-level JavaScript that registers the document for review:Collab.registerReview({ source: "<our WebDAV review folder URL>", driver: "urn://ns.adobe.com/Collaboration/SharedReview/WebDAV" // Additional review metadata omitted});javascript When successful, this displays Acrobat/Reader’s built-in review toolbar and synchronizes comments with our WebDAV server.RegressionThe integration worked correctly with:Adobe Acrobat Reader DC 21662, 64-bit Adobe Acrobat Reader 26.1.21691It stopped working after updating to:Adobe Acrobat Reader 2026.001.21771With the affected build, the Shared Review toolbar does not appear and the review registration fails

signature field should not have other characters except A-Z, a-z and _ while prepare a form in Adobe DC. How to remove other characters from the field name. 

I would like the "Bookmarks" panel to NOT open when I first open an Adobe PDF.  How do I accomplish this?

The Acrobat Share window constantly stops working. It regularly shows a blank window. Restarting the application does get it working again, but this requires constant restarting which is very disruptive. This is a simple feature and it should either work or not exist… Can Adobe please look at making this feature reliable? Acrobat 2026.001.21691MacBook Pro 2023 - M2 Pro (32GB RAM)macOS Tahoe 26.5.2  

I need to convert a pdf file that has embedded jpg images in it to jpg format, so that the entire page is one image.  When doing this, the resulting jpg page has only average image quality.  Is there a way to set a higher DPI to increase the quality of the jpg file?Also, I have needed to “erase” parts of some embedded jpg images.  I used the “redact” tool with both the fill and outline set to white to do this. When saving the file to make the redactions permanent, the resulting pdf has lower quality as well.  Is there some way around this issue?

My client pdfs have both auto-generated image descriptions and Comment bubbles.  When I click a comment bubble, I see the comment popup for ONE SECOND before being replaced with the gray image description popup.I am aware that I can open the Comments pane and read the comments there.  Clicking comments in the comment pane even goes to the page, and wiggles that bubble.  This is helpful, but reverse of how a page is typically read.How do I disable image description popups? How do I enforce Comment bubbles as priority? The closest I’ve come to solving this myself is Preferences > Commenting > Pop-Up Open Behavior. Uncheck “Hide comment pop-ups when Comments List is open” Check “Automatically open pop-ups on mouse rolloverThat gives me a different style comment popup on hover that persists behind the image description popup.Clicking the comment bubble causes the different style comment popup to persist, and moving my mouse away from the image hides the image description. To be clear

Every time I hover the cursor over an image it gives me a pointless AI summary. I don’t need this, I can see the image. There’s no way to turn it off. Give users an option to opt out of AI features. They’re crap, useless -- worse than useless, they’re obstructive. I have to use your crappy software for work, and every day you seem to cram in some pointless new feature that makes my life worse. I’m so sick of it. I hope this company kicks the bucket.

Hi All, I saw other threads on this issue where no one can preview PDF files in Window Explorer.  I did a bit of troubleshooting and notice that is it only PDF files.  Even after reinstalling I still get the same results for all the staff members: The file you are attempting to preview could harm your computer.  If you trust the file and the source you received it from, open it to view it’s contents. Where would this be coming from?  

I’m an IT technician writing this up on behalf of our own support desk. Over the past several months, we’ve seen a large influx of users (must be close to triple figures at this point) reporting that they’re unable to open PDFs. When investigating, we find that Acrobat is creating a background process every time an attempt is made to open a PDF:But it doesn’t actually open anything. From the user’s perspective, nothing happens. When this is occurring, the Acrobat client itself also will not load on-screen when opened via the Start Menu or desktop shortcuts, and there are no associated errors at all. The only way to correct this is to close all the Acrobat processes, which will make it start working normally. The problem is that this is only a temporary fix and it soon starts to reoccur for the user.Some additional info:All of our clients work inside Citrix VDIs, a majority of which run Windows 11 24H2. This has been occurring for months, so affecting multiple Acrobat versions (last con

I have a document in which I want to attach a file.  I go to Tools -> Comment -> Attach File.  I've selected the file that I want to add, then I'm given the choice of icons that I want to represent that file on the document.  THIS is my question.  The Graph, Paperclip, Attachment, or Tag icons don't really appeal to me - I would like a different icon.  How do I do that?Thanks,