Illustrator on the iPad

The Illustrator app keeps crashing when trying open or create a new project. Was working before the iPadOS 26.4 update. And I even updated to iPadOS 26.4.2 version to no avail. I've uninstalled, reinstalled, cleared cache and shut it all down. I have a 9th generation ipad. What is the resolution to this issue?

I started using Illustrator IPad version and while I'm working it won't save my work progress. I keep making changes to my illustration but changes are not being saved. Is this a major bug and can this be solved?  

Illustrator for iPad keeps crashing no have the latest version of the iPad so I'm not sure why it keeps crashing. How can I fix this so I can use it for school? Thank you!

I am currently trying to open Creative Cloud files with newly installed OTF fonts in Illustrator on the iPad Pro. The files open but the font will not display properly. It is an OTF font (Madison Street Pro) that I've installed both on the device and on Creative Cloud.  The font won't display at all, the text boxes just show as blank. If I select another font, that font is displayed on the screen, but when I select the font I installed, nothing happens. It shows up in the dropdown options, but when selected, it will not display on the iPad.  (The file and font works fine in Illustrator on desktop). 

Hello I recently got the new illustrator app on iPad, I love it but I see that it is automatically saving every file at 75 dpi. What's up with that! I need to adjust that but I can't find the setting for it when I start my design, also if I import a design from a 75 dpi resolution into a higher dpi file will there be an issue with resolution? I'd hate to have to redo my whole design again..thanks for the help guys

I downloaded the Adobe Illustrator app for my iPad, it worked for 2 days. After that every time I click the app, it opens up for .2 seconds and then crashes immediately and doesn't let me open or use the app at all. I have reinstalled the app numerous times, each time it opens up to the log in page just fine, then the second I type in my log in information and it realizes it's me, it shuts down immediately and continues to not let me even open it. I check for updates every day this past week, and nothing. It works perfectly fine on my laptop. I have no idea where to go from here.

Hello! It would be so very helpful if you could add the usage of custom imported brushes in IPad Illustrator in the same way as in desktop version. All fashion designers will definitely be grateful!

Illustrator crashes as soon as I open the application every time, I have to re-install the app in order for it to open properly. And then it only works one time, and as soon as I close the iPad and later try to re-open Illustrator it crashes again. I'm on an iPad Pro

Hi everyone, Imsince a few days from now, when I try to use he text tool, the keyboard doesn't appear, so basically I'm completely unable to write (or even edit previous texts).Before this happened, If I pressed the keyboard button under the text area, an the keyboard appeared. Also if I double tapped the text. Is someone else having  this same problem? How can I fix it! 

I hope adobe start focusing on basic things and stop showing off stupid AI stuffs.    It's been a week and adobe illustarator is crashing every now and then which is causing issue in lose of work and time and adobe still haven't bothered to release a fix after a week.    Everything works fine in Adobe photoshop, the issue is just with illustrator, PLEASE FIX THIS THING.    [abuse removed by moderator]

Does anyone know what to do about the illustrator app not opening on the iPad? 

I recently got illustrator with the student bundle, and wanted to use it on my iPad. So app downloads fine, I open it sign in with Google and it brings me back to the sign in screen and freezes. All of a sudden it closed, I reopened it and I'm signed in but the Home Screen is incomplete, it's missing a lot and is again frozen with no buttons working. I redownloaded it, did the same thing. I updated to the latest iOS, same thing. I redownloaded it on the new iOS version, same thing. Not sure what else I can do to fix it. I attached the screen that keeps showing up.

Hi,since a view days, the pencel tool at the mobile app is limited to 1 pt. Drawing fine filigran lines in zoom mode is no longer possible, because the thickness of 0,15 pt  etc. , like in AI desktop version, is necessary.

I've been trying to access my illustrator. I've uninstalled it, restarted my iPad, signed in and out of my accounts, cancelled my payment and then started it again. I checked if my iPad needed a software update but it doesn't and nothing has worked. This would happen multiple times but it usually resolves itself once I press restore purchase. I really need to be able to access my files. I know I am signing into the right account because I cscan access creative cloud and it has the correct files saved that I've been working on. Please help me out and it doesn't matter if I'm connected to WiFi or hotspot. 

Incredibly frustrating to have Illustrator auto close paths when drawing with the pencil. How to turn this feature off?

Am I right in believing that it is not (yet??) possible to set the arrowhead end condition on a path on iPad?  Or, am I overlooking where this property shows up?  I can see that if a path has arrowheads (added in cloud shared file on desktop version) that they seem to subsequently edit just fine on iPad.

When menu buttons are pressed they immediately close making the app completely unusable.  it happens with other menus like colors too. 

Hi everyone I've been not been able to get into adobe illustrator on my iPad now for over a week and it's becoming very frustrating as I use it for work. When I open the app it says fetching subscription details and then once loaded opens a new screen which I can't progress from. Does anyone know how I can fix thos ASAP please? This is the screen below:

Hello,  Can someone show me where to find the automatic guides in Illustrator for iPad? I do see where the guides toggle is turned on but I don't know how to access the rulers to drag. Looking for some help/guidance here. 

The recent updates have completely broken Illustrator on iPad, and Adobe Support is actively trying to cover it up instead of fixing the code. I am a professional Adobe Stock contributor, and I have been unable to work for half a month due to non-stop crashes during import and export.When I contacted support, they literally told me to buy a new iPad because my 3GB RAM device is "no longer supported." This is an absolute lie and a scam. Adobe Fresco runs perfectly fine on the exact same device without a single crash! Furthermore, this forum is flooded with identical complaints from users with much newer iPad models. It is a massive software architecture bug, not a hardware issue.Adobe is paralyzing professional creators who bring them content and profit. Fix this bug immediately, escalations to engineering are useless if you just ignore your customers!

Before I upgraded to IpadOS 17, I still can use adobe illustrator on my iPad with IpadOS 16/16.5. After I updated to IpadOS 17, I couldn't even launch the app. It just popped out and went back to my home screen. I'm not using any app before it since I restarted my Ipad before launching Illustrator and I tried uninstalling the app, restarting my Ipad and even tried going into Illustrator with adobe creative cloud, but it's still the same way. BTW, I'm using Ipad Pro 4th generation, software version is IpadOS 17 as I said above, and seems like Adobe Illustrator is also up to date since it didn't ask me for updates these days.

I have been using Draw for a while. I bought Illustrator for iPad Pro today. Trying to transfer from a Draw to Illustrator without pixilating.  No luck.   Everywhere says 1. Open Illustrator. 2. Open File > Place.   When I open Illustrator, all I get is icons and art board. I cannot change this and I cannot find File > Place anywhere.  Hours looking for the answer. Grrrrrr….   Please advise.     {Renamed by MOD}     [email address removed for your protection on a public forum by a different moderator]        

I'm trying to add downloaded TTF files into Illustrator on the iPad. Everything I have seen online shows that the add font button should show up under the properties tab next to "Your Fonts" when selecting a font. However, the add font button isn't showing up for me. The rest of the window appears as normal, but that one button is missing. Does anyone have any tips for how to troubleshoot?

I seem to be missing the '+' to add my own fonts. When looking at the tutorial it says to tap on text and the arrow to drop down fonts. The next step is to tap on the + but I seem to be missing this.