Lightroom ecosystem (Cloud-based)

Since upgrading to Lr Mobile 9.1 I am unable to view the crop dimensions in the info panel.This was not an issue with previous versions. Thank you!

Can't get an agents to help. Even after they say they are looking up your account info.   Can't delete photos from Lightroom.   Can't upgrade storage.   Can't clear cache.   Can't do anything, And no one will help.   Great "premium" service I am paying for.  

Hallo suche zum vergleichen zweier Fotos die gleiche Vergleichsansicht unter LR wie bei windows oder Mac (xy). Habe diese Funktion von LR auf meinem Ipad nicht gefunden. Gibt es dazu eine Alternative falls es sich nicht mit LR auf dem Ipad realisieren läßt. Vielen Dank im vorraus.

Hi all, I take raw DNG files with my iPhone 15 Pro, upload to the LR mobile app and then edit on my laptop. Recently I've run into a stuck where the photos are not editable on my laptop but are on my phone. See attached image. I get the following error when trying to edit: The Digital Negative (DNG) file is incompatible with this version or Lightroom.The image is imported and the profile is changed to Apple Embedded Color Profile from Apple Raw. Any ideas?Thanks!

Lightroom has an issue handling CR3 files on the edge with the latest Lightroom edition (V7.1.2 attached version). This photo was shot with EOS R6 + RF 28-105f2.8; I am not sure if it is because of the new lens. I am using MacOS.

Using lightroom (cloud based), I used to be able to use the 'edit in photoshop' feature. Then when i'm done in photoshop I simply save and close, then the file automatically transfers back to lightroom. This doesn't seem to happen anymore. Has anyone found a workaround for this? It's super frustrating : /

I've been using Lightroom CC on my Ipad for 3 years now. I love editing this way but my 1TB storage is almost full. As I just bought a new Macbook Max 3 I would like to use Classic again and it might be a solution for the storage problem. I've downloaded the Lightroom CC library and I'm now importing it to Classic. But I'm a bit confused now.  The storage is almost full. If I sync a few folders from the last couple of years that I don't use that much on my Ipad, will Classic download those folders or do they disappear when I delete them in CC? I'm a travel photographer so I'd love to only bring my Ipad on my trips and the abbilaty  to share them right away with airdrop is a big plus for me that Classic doesn't have. 

Hello, I am using Lightroom Cloud, not Classic, and trying to use the person detect feature for masking. The file has been loaded to the cloud. When Lightroom trys to detect a person in the photo I get the following error........ Your computer does not have enough graphics memory to support this feature. This makes no sense. I have a 2020 MacBook Pro 13 inch configured with the dual core i5 processor and the Intel Iris Plus Graphics 1536 MB. I have 150GB of free hard drive space. I'm running Lightroom 7.1.2 downloaded from the Mac App Store , build 20231210-1901-9bac95f. MacOS is Sonoma 14.2.1  No other apps open. I do have a 4TB external drive attached. Any help would be greatly appreciated! Thanks.

Lightroom stars dont transfer from sellphone app to lightroom classic. Why? What can i do? 

I use latest LR on an M1 Mac with latest macOS and noticed the following:- I have LR set up to keep a copy of all smart previews an all originals- if I edit photos or add new photos the date of last change and the size of the .lrlibrary-file stay the same- looking inside the package shows the correct date and also the size of folder in which the originals are kept has changed Is this by purpose or a bug?   

I have a Mac Pro mid 2014. The latest OS was Big Sur 11.7.10 after which I'm unable to update to the latest OS, since Apple no longer provides further updates for this machine. This has resulted in my being unable to update Lightroom CC and Photoshop to their latest versions. Other than buying a new computer, which I'd rather not do (only LR and P'shop are now issues) what can be done? I'm paying annually for my Adobe Creative Cloud, but now can't continue to get updates! Any suggestions, please? Thanks

The Creative Cloud app on my Mac tells me that my version of Lightroom is up to date.  However, when I'm in the Lightroom app it says that it can't support edits to DNG photos that have either been uploaded from mobile or updated on the web platform.  For these photos the app says "This photo was edited in a newer version of Lightroom.  Editting it further without updating Lightroom will cause incompatible edits to be lost."  My Lightroom was purchased on the app store and is part of a payment plan where I pay every month.  How can I get Lightroom to update if Creative Cloud and the ap store say its up to date? (This system info says the Lightroom version is 5.5 and I really don't think that is the most recent).

Hi there! I have several Lightroom CC albums in my Library that I want to share with one or more people using the Enterprise version of "Lightroom with Classic" (so I'm assuming this is Classic?). We want to be able to view, rate, change metadata, upload, download, and edit keywords on images. I know this is a use case suited for a large Digital Asset Management tool like PhotoShelter, but we've tried that and it's overkill, and frankly not as user-friendly as we need for contributors. I'm hoping this is a solution. Has anyone else worked with CC <---> Classic album sharing/editing? Any advice is appreciated!   Thanks,   Alan  

I've been having issues exporting images in jpeg, custom dimensions to 2700px 100% quality to my gallery. I'm using android. Please fix this. Also if I can get the select background tool as well please. It just spins and spins for hours. See attached for screen shot

Hey! I mistakenly bought the wrong subscription. My intention was to buy the 1 month to test out the app.Instead I accidentally bought 1 year... Hope you can help me. have a good day

I have been struggling to export my edited photos from Lightroom, both on Android and PC. The application just shows exporting for hours with no success. This is a huge waste of my time and money. Does anyone have any solution? Or should I purchase another reliable application?

Hi,I’m new to LightRoom, but have searched FAQs, and forums, and not directly found an answer to my (perhaps painfully newb) question.Use case: I have about 500 photos of my nieces mom. They want to pick out a subset of those photos, and the three of us to work together on the selection.My approach: I made a shared album with those 500 photos, and the nieces have started to “like” pictures.But, I don’t see how I can see their “likes” other than going through the 500 photos 1-by-1, checking to see if it has been liked.Can this be true? No “sort by liked”?Initially, I had hoped that the web ratings would reflect back on my photos in LightRoom CC, but that appears not to be connected, and possibly by design? Also, I see an icon in the web album indicating that a photo has been liked, but can’t tell from which niece the “like” is coming.Is there some much better work flow to address this shared selection use case?Thanks in advance for your help!Doug

I am currently using Lr 6. I just upgrade to Lightroom CC. During installation classic did not ask me to upgrade the  cataloq.How can I use my original Lr6 cataloq photos which is in my external HD . Do I have to transfer all photos to LrCC manualy

Zainstalowałem na nowym telefonie lightroom ktoś wie jak prEniesc że starego presety?

I use Lightroom mobile on my Mac computer with macOS Sonoma. When you open HEIC format photos taken by Apple in Lightroom Mobile, the image is distorted.

I have LR desktop Classic and I sync to my Android tablet (LR mobile app). I am no longer able to upload a picture directly from my tablet to Flickr. Until recently it worked fine (although only one picture at a time). Will appreciate some advice on what is causing the issue. TIA

Why can't I share photos to Facebook from mobile app? The screen just kind of blinks but won't do anything.  I did recently upgrade to iPhone 15, not sure if that is the problem. 

I am trying to figure out how to move my Lightroom Catalog to my new computer. All the videos That I see on this are Lightroom Classic. Nothing on just plan ol' Lightroom. So wheen I look at it it says everything is based on the cloud but I don't have enough storage to sync it. So I guess my question becomes; is there a way to move the catalog over to a new computer or am I stuck because it says the "cloud"? I am moving it from a Windows 10 pc to Windows 11.

In Lightroom Desktop (macOS) sometimes when using healing tools or brushes I need to zoom in to the image to better see what I am doing.  And then, I may need to move to a part of the image that is to the left/right/up/down of what is displayed on screen.  To do this, I have to close the masking/healing tab, which will then bring up the 'hand' so that I can move around the image to the spot I need to work on, then I need to re-open the masking/healing tabs and get back to work. Is there a keyboard shortcut so I can just quickly switch back and forth between the brush/object selection/healing tools and the hand tool?