Lightroom ecosystem (Cloud-based)

Hallo zusammen, ich habe über Apple pay Lightroom premium gekauft und es nicht verfügbar. Abgebucht wurde es allerdings. 

My LR CC is fully up to date, all files and synced & backed up. I am having trouble exporting, when sync is on nothing will export, with sync off I can export some of the file but not all & get an error saying turn synce on will assist. Ive attempted to engage with the Helpdesk, hours of discussions/waiting & even an hour on the phone with an Adobe rep who assured me they would reply within 12-24 hours after spending several hours remote accessing windows PC.  Help..beyond stressed. Thanks

I am using Photoshop 2023 and Windows 10 Pro to compare two images in a 2-up vertical view.  When I click on one image to focus on a particular area, then click in the second image to conduct a comparison, the first image view will jump to another area of the image.  This is keeping me from being able to compare because I can't get the two corresponding areas to show at the same time.   Help, please.  

VERY BAD!!!I just upgraded Lightroom..simply because I was TIRED of seeing the RED banner..Now ALL my Presets have disappeared.. I blog 10 hours a day.. I DO NOT have time to look for,copy files- test. WHATEVER//REVERT my Lightroom to its prior state or cancel my subscription.. I have NO need for Lightroom other than with my presets

I'm running Lightroom on my 2021 MacBook Pro, Apple M1 Pro Chip.  I'm running version 5.2 and it appears to be an Intel version, at least according to Adobe Creative Cloud. The Creative Cloud app also states that I'm "Up to date" even though the newest versions are above 6.0.  I can't update the app using Creative Cloud AND I've also tried to download a new version from the Adobe website.  Nothing works.  Beyond wanting to stay current, the raw format of my travel camera is NOT supported in the Lightroom version I have but it is supported in the newer versions.  Any ideas how to get on the current version and stay current? Thanks!! 

I've just migrated my entire library from LRc to LR.  I completed the migration from my Windows machine where LRc was installed and it eventually sync'd everything and replicated a copy to my Synology NAS.  I also have LR installed on my Mac, and I also enabled 'store a copy of all originals' to the same NAS location.  I did this b/c I'd like to be able to use either machine and know that a copy is being pushed to the NAS.  The issue I've seen, is the Mac is extremely slow to do the initial sync. I turned off 'store a copy' on the Mac and it's now syncing pretty quickly. So the question...is it NOT ok to have 'store a copy of all originals' enabled on two machines pointing to the same NAS location?

Hola. Tengo problemas para exportar mis fotos editadas a mi compu. Edite mis fotos,exporto y no me habilita ninguna opción para seleccionar carpeta y guardarlas donde yo quiero.No se que error será,ayer me funcionaba bien y cuando termine ese trabajo y empece otro,me paso esto.Necesito ayuda por favor.Gracias

Hi, my mom logged herself out of her free mobile Lightroom app. After logging in, her edited photos are gone. How can I get them back? Is there anything I can do? There is no premium Account or any payment. She uses a Samsung and the latest version. 

Camera > To see more details >Take picture with Expert RAW>share> select Lightroom and choose 'Edit in Lr'> log in Lightroom via Google account   [Mod: Moved to the Lightroom Ecosystem forum]  

Version: Lightroom Mobile 8.4.1OS: Android 12I just updated Lightroom Mobile to version 8.4.1, in this version they got rid of the importing process and streamlined the gallery but almost all of my photos are gone now.To explain: I mainly use Lightroom Mobile to shoot RAW photos with my phone and I've set it to store pictures shot on my SD Card but since I've done that the pictures do take storage space but are nowhere present on the SD Card, not in the app's files, and not in DCIM, but Lightroom still sees them. I've never bothered changing this because it worked and I didn't need the files out of my phone. If I ever needed it I would export them via the app.Now with this update, Lightroom doesn't show all the photos present in the app data but instead shows what finds in the phone's storage, and of my photos, it shows only the edited ones in the Edits tab. How can I get all of the photos back without uninstalling and downgrading the app which would result in probably losing all of th

I want to make Diptych and Triptych in Lightroom (cloud based) - how do you do that. I have seen ghow to do in a Lightroom CC but that is not helpful for me

why not open my light room 

I've owned the Lightroom mobile app for two years with an annual subscription. And I have several photos in the application that are syncronized to the cloud (40Gb). But if I log into the Lightroom web experience, I can't see any photos. I don't have any subscriptions on my account either. It's a completely empty account. How is this possible when it is always the same account and I log in using the same email and password. Thanks for the replies 🙂

Прошло обновление и с моего аккаунта исчезли все папки с обработанными фото за последние несколько лет. Почему это произошло? Как их восстановить? 

Ich benutze LR 6.4 auf Mac. Ich kann beim Export keine feste Breite bei eingestellter Länge oder alternativ auch kein Längen-/Breitenverhältnis eingeben. In einer früheren Version war das mögllich

Compré la version de pago de Lightroom, para poder editar con máscaras de capa y en formato raw, tengo 100 fotos que editar pude editar 60 y después el programa empezó a fallar cuando copio los ajustes (junto con las mascaras) y los pego en otras fotos. El programa se queda congelado, incluso cuando intento exportar las imagenes. Edito en un ipad pro 2020 o en un iPhone 12 pro max.

Hi! I have adited a file, it is quite big, 1.4gb. Added some shadows etc. I downloaded the file several months ago, the app trimmed the size to 230mb. Which is ok for me. Samed as 16, TIFF, maximum size.now I reedited the same file. But when I try to save the files, the app is thinking up to 10 minuts and then just shot down. No file saved. I left it also over night-in the morning it was still rendering. I do it again, I reached the menu-where to save twice, but the size of the image was 70mg and thrn 20mb. The same instructions:16, tiff, maximum size. How the app decides what size it should save the file-no idea. so my question is what can I improve? I need the file minimum 200mb.

I have never had issues with my Lightroom until today when I logged in to my mobile app. I can't access anything. My presets, my photoshoots, my folders and albums. My subscription is still active and I don't know how to get back to my photos! please help!'

Eu não fiz assinatura e foi feito uma cobrança no meu cartão. Gostaria de ser reembolsado 

LIGHTROOM v12.4Je veux réimporter un dossier, car la précédente importation de ce dossier a été incomplète ("aucune photo dans la sélection de ce dossier"). Je tente donc de réimporter le dossier. Lightroom répond qu'il ne trouve aucune photo dans le dossier.J'essaie de détruire le dossier afin de recommencer l'opération. Rien ne se passe.Je lance la fonction "optimiser le catalogue", "optimiser", "cette opération peut prendre plusieurs minutes", mais rien ne se passe.. après 15 minutes, pour arrêter Lightroom, je dois passer par la gestionnaire des tâches.Merci, CatherineW11 (v22H2), ram 16 go, processeur 12th Gen Intel Core I7 1.70 Ghz

I want to change the user account name on my email from Google. Please tell me how to add that feature to the app asap. Thank you