Questions

Hello On several workstations I have noticed that with ONLY the adobe reader version 25.6.1.0. it forces you to subscribe, unlocking the prenium functions for 7 days, but the most problematic thing is that if you don't subscribe, the software closes automatically... I've noticed this problem with many people, is this a change in Adobe policy? Is it a change in Adobe's policy? A bug that will be fixed in the next update? hotfixe ? see the picture. Thank   

Hello,I am facing the issue with signing PDF document with Adobre Acrobat Reader DC version: 21.005.20060This is the error I am getting: Error during signature verification.Error encountered while BER decoding:When I click to save signed document Adobe freezes (Not responding status) and after it crashes, the file is saved, but the certificate is invalid and shows the error from above.Can you please help me to solve the issue. I have already used this option inside Acrobat Reader DC before, for the same certificate without any issues. CA certificate is valid (until 2023.)

Hello,After last update of Adobe Reader DC (15.017.20050) we have big problems with open PDF files. Some language characters are not displayed (like ż or ł) and we have error: "Cannot extract the embedded font MPDFAA++DejaVuSansCondensed some characters may not display or print correctly". On older version everything was fine. ADOBE DEVELOPERS - please quick fix this problem... ;-(

Hey guys,  I am trying to figure out if there is a setting where I can force Acrobat Reader to ALWAYS open PDFs in landscape orientation? They always open in portrait mode because that's the layout of the scanner bed, but our content is almost always in landscape orientation. Obviously I can simply rotate each PDF upon opening, but I open far too many every day to waste time changing the orientation of every single one, every single time it's opened. Work smarter not harder! Any ideas?TIA!

Have an acrobat form (work document) that i have saved on my MAC desktop. Have used it for ages with no issue. PDF. Have free version of adobe reader. Now it no longer lets me duplicate something from one box to another like it did, there's pages where you can do N/A on them but that doesn't appear correctly anymore or let me write on that page where I have the option of applicable or n/a. My colleague also works remotely from our usual workplace and at the same time had the same issue. Have tried uninstalling and re installing but with no change. Any advice is welcome thx. 

I would like to have the hand tool as default when a document is open.Currently the selection tool is that one as default.

I uninstalled Adobe and it went back to normal. However, when I log into my account the application closes and keeps looping when I try to open it.

I have used Adobe Acrobat Reader Standard for years and this evening it started crashing the moment I open it. I have updated my iOS to 18.5, reinstalled Acrobat and anything else I could think of and it won't help.

I have used acrobat reader for years on my iPhone, and this morning the app started crashing every time I open it. I've turned off my phone, deleted and reinstalled the app, confirmed I have plenty of memory and nothing seems to be helping. Any ideas on how to troubleshoot or fix?

Hello Today my Adobe app started crashing when I try to open it in my iPhone 16. I also have iPhone 14 mini and does the same thing. does anyone have same problem? D

Hi, Context: I'd like very much to set a new position order for the screen reader (a new number) to an element of a PDF. It is a group of images with text that I scanned and recognised as text with OCR.But the group of images are structured as a list, one afer another in an horizontal manner. The real question is: if I want to position the elemtns for the correct reading order, I DON'T FIND THE ELEMENT LIST inside the Order View.So, how should I identify this element in the order, as a Paragraf or a Text?As a Figure?As a Table? Thanks a lot for guidance, Oliver

I signed 5.pdf as 5b.pdf on Windows 11 using Adobe Reader, and Adobe itself reports that the signature is invalid.It used to work normally...I also created 5c.pdf using Reader, but on Windows 10, and that one is fine.Both have the same version...I even deleted the signing certificate from the keystore on my Windows 11 and re-imported it.A visual signature in pdf looks:Signature validation isI made it on Czech Windows, en translation follows ...Image 1 (signature properties)Signature is INVALID.Signing time: 2025/04/15 15:06:51 +02'00Signature details:The signature was created using Adobe Acrobat Reader (64-bit) 2025.001.20435.Hash algorithm: Not availableSignature algorithm: Not available 

Hello,  I know this might sound a bit unusual, but I’m currently opening a PDF in Adobe Acrobat and attempting to use the Print to PDF function - either using Microsoft Print to PDF or Adobe PDF as the printer - to create a new PDF version of the same document. However, I’m encountering the attached error each time I try this, regardless of which print-to-PDF option I use. I have followed the troubleshooting pages steps - and still no luck. Any help or advice you could offer would be greatly appreciated.

Adobe ExportWindows 11 ProDesktop When trying to "export pdf to word doc." receive error message "Export a PDF is getting installed. Please wait to use this tool." I have tried toclose/open apprestart desktopEnd all Adobe Tasks in Control Panel.

My goal: to ensure automatic updating of Adobe Acrobat Reader. The user does not have admin rights.1) Does Adobe Acrobat Update Service update Adobe Acrobat Reader?2) Where is the log of this service?3) Where are the settings of this service?4) How often does the service check/install updates and how to change it?P.S.All this concerns the latest versions of the program, not outdated ones.

Hello Guys,I have a issue with Adobe Acrobat Reader I would like to enable pdf preview thumbnails but its grayed out and not click able I repair installation, check for update, uninstall reinstall still that option is grayed out can someone help why its like that I have surfacepro 64bit os windows ARM chipset.looking for a solution for this please thanks 

I just installed adobe reader on my macbook pro and need to print a mix of legal and letter sized documents. I never had trouble on my PC but on the mac it cuts off the top and bottom of the legal pages. I downloaded the correct printer driver with no change. I also followed some other suggestions made. Nothing seems to help. Will I not be able to use adobe on my mac to print documents correctly?Thank you,Celena Casarotto

Within an EMR application, files can be saved as a pdf with a specific file name.  However, each time a file is opened - it is given the name Case.  IE Case (01), Case (02), etc.  After 100 files are opened, it is asking to save the file with a different name.  When I look at the document properties in Adobe, I see under title the actual file name (not Case).  The same ERM application, does have pdfs that open just fine.  I am using Chrome/Windows.

Hello, I have the most current Acrobat Reader DC 2017 on macOS 10.11.6 (15G1421) and am trying to fill and sign a document that has been sent to me.However, while all form fills are working, the initial, date or signature areas do nothing when clicked, and the Sign tool at the top remains disabled/greyed out.The Document extensions seem to be set to enable me to do fill the form fields, save the file, sign it and even add attachments.Please see screenshot with all relevant document, app and os info: Any help/info appreciated!

I have a printing issue with 11” X 14” Legal PFD documents using Adobe.  The first page prints correctly, however, the second and subsequent pages print with the text starting two inches lower than it should.  This cuts off the bottom two inches of the text, making the printed document un-usable. If I print the legal sized document one page at a time, it prints correctly.  Also, If I print letter sized paper, this problem doesn't’ happen.   Obviously, I cannot effectively print multiple paged documents one page at a time.  I am using a MacBook with OS Mojave.  A Brother HL-L6200DW dual tray with the series BR-Script 3 driver for multi-sized paper.  I have also downloaded the Adobe Acrobat DC.  All systems and drivers are up to date.  I’ve tried every single option/ combination  available in the print dialog box.  Please.  Has anyone solved this time and paper/toner consuming issue?

Although I have the certificate correctly imported in the mac keychain, I always get the same error message:The credential selected for signing is invalid.The certificate is correctly loaded. This video describes the same problem:https://www.youtube.com/watch?v=aW6UevLRsU8&t=33sThey give a temporary solution which is to load the certificate through acrobat but you should import it correctly with the macOS keychain.

At work we have Adobe Acrobat Reader (Free).  In a particular document I decided to sign in with my personal Adobe Acrobat Pro account.  Then I logged out.Now the Adobe Reader will not open unless I provide my password.  I logged in, and then logged out, thinking that will make it recognize that a subscriber account logged out.  However, it keeps asking for a sign-in in order to JUST VIEW/READ a PDF.I need help to "reinstate" the Adobe Reader to no require to sign in to view PDF on my work computer.

I want to check whether the below couple of file hash belongs to your company. We have downloaded it from the url: https://get.adobe.com/reader/download but it has bad reputation in virustotal and other sites like any.runName: Reader_en_install.exeSHA256: 45740d7c344680fe073ee6371a70edc0f5094108ef5b0e246e3919e3e1b6a354,BC2DCC4859825D9CDD34A3FE4EF6E21EAF7BF2BEA92294B36D926C0EBE642517URL from where the file is downloaded: https://get.adobe.com/reader/download

Hi,I somehow changed the color of the 'replace text' mark-up tool from red to blue. This is the same color as the 'strikethrough text' mark-up tool, and it makes it confusing for people to know if the text should be replaced or deleted.How can I change the color back to blue permanently? I am able to change it for a specific comment, but I can't get it to go back to blue as the default.Thanks for your help,Rob

Even though I click the selection tool, every time I open Adobe Reader DC, it reverts back to the hand tool. When I am viewing pdfs in Firefox and I switch to a different tab from the one that has the pdf, the cursor becomes a flashing hand tool. I was once able to get around this issue and make the selection tool default, but I no longer remember how I did it. Does someone have a solution for this issue? If I make the hand tool selection text and images, it still makes the cursor become a flashing hand tool when I am in Firefox and on a different tab from the one containing the pdf. I am using Win 10. This is very annoying because I often use the cursor to highlight and copy text and use the arrow keys to scroll, making the hand tool largely redundant. If there is a solution to this issue, I would greatly appreciate it.