Questions

Hi All,I was searching the net, looking for some comparison documents between Reader 11 and Reader DC but so far I could only found comparison between Acrobat and Acrobat DC.e.g :Plans and pricing: Compare versions | Adobe Acrobat DCCould you please recommend me a site which shows the exact differences between the two products? What is exactly that DC can do and Reader XI can not?Or is there a documentation which describe the differences?I would like to find out what would be the best to use in the future.Thanks in Advance!Zoltan

Hello,our customers/users complain about PDFs not showing up or having a massive delay if they were opened through our Software. Some of them send me a screenshot of the known DDE-Connect error that happens sometimes.As software developer i first checked our software and how we open the PDFs.All steps from creation to deployment to execute the open command are almost instant and successful. We use this windows shell function to open the PDFs (.. surely as everyone does):         ShellExecute(handle, "open", <fully_qualified_path_to_folder>, NULL, NULL, SW_SHOWNORMAL);After this command we are out of scope what is happening... We adviced them to update (cleanup/reinstall) to the latest version of Acrobat Reader... and to do a lot of stuff / hotfixes we found in this forum (cleanup temp folder, registry-fix)... besides that the most are too complex for a simple windows user!! we don't gave the hint to disable protected mode .. but tested it o

Hi all; I am trying to automate saving as a text file from Reader with a folder level javascript. doc.saveAs() does NOT work as there are no PDF converters in Reader (app.fromPDFConverters.length; returns as undefined, this also matches with looking in the save as menu item and seeing only pdf as the only save type option).  For my reader installation I can access the menu item in the below screenshot with the following method app.execMenuItem("ADBE:SaveAsAccText"). I have not been able to find in the SDK a more direct access method.  The problem is that this opens the save as explorer window and it does not sound like I can automate pressing the save button (also saving to another location). So my ask is: 1) is there a setup I am missing that would get doc.saveAs() to save as a text file? If yes, can you point me to where?2) is there an alternative to app.execMenuItem("ADBE:SaveAsAccText") that allows parameters?3) can parameters (directory path

Hello,My outgoing esignature request email shows a different (previous) company name than the one I have saved in my profile.  How do I detect where e-Signature is picking up that information so I can correct it?

First we had loads of problems with the blank Save As. Turned off the "online storage" option. Does disabling this cause Adobe Reader to NOT remember our users last saved area which is on our network server? This is driving everyone crazy having to continuously choose the save path which they want to 99% of time go to our network server...instead it now defaults back to their PCs C: drive instead of our network server "G:" drive!

When I open a PDF document the text appears stacked one letter on top of another. I have uninstalled and installed. The problem keeps popping up Any other solution? --------------------------------------------------------------------------Cuando abro un documento PDF el texto aparece amontonado una letra encima de otra. He desinstalado y instalado. El problema sigue apareciendo ¿Alguna otra solucion?

I can open Adobe Reader just fine but everytime I attempt to print something, whether it's through file, print or the print button, nothing pops up and the program shuts down.  I've tried numorous ways to fix this and uninstalled, cleaned, and reinstalled multiple times.  Is there anything else I can try?

Having some trouble with latest Adobe Reader.  It's installing in a different directory and has a different application name (acrord32.exe is now just acrobat.exe).  Normally not an issue however we have a program that looks to a specific location and it' no longer there.

After adobe acrobat reader update to 2021.007.20091, using "save as" result to blank screen and typing history from using Field & Sign - "add text" missing.

Hello,Adobe Acrobat doesn't read Arial font and because of that files are empty or falling apart. Program was reinstalled but that doesn't solved the problem.I am sending the screen to show you how does it look like when opening via e-mail (left side) and via Adobe Acrobat (right side).

error message "download initialization error" occurs when I try open the installer for Reader DC. This happens with Internet Explorer, Edge, Firefox browsers. My OS is Windows 10, newest version, which I had to completely install a few days ago.

Good Morning.First of all, sorry for my low level of English.A few days ago I installed Adobe Reader DC on all servers in my farm Citrix XenDesktop 7.6. Everything started well but now I have problems with high CPU usage. I have seen that for each user using Reader DC open between 1 and 3 processes with the same name, RdrCEF.exe. This process consumes a lot of memory and sometimes, depending on the PDF file, use much of the CPU causing performance problems in other user sessions on the server .What is this process RdrCEF? Why it is opened several times per user ? And most importantly, how I can prevent this process use as much CPU?I hope someone can help me.Thank you.

Hi, my Adobe reader 'Digital ID and Trusted Certificate Settings' page is greyed out in OSX Big Sur and while I can add a PKCS#11 token, it doesn't reflect in the above page when I click on it. So I can't log in. Can someone help please? Thank you.

When I want send a PDF as an attachment in Outlook, I can't open another PDF until I send the attachment or save the email as a draft. Is there a setting for this? Frustrating to say the least.

Hi All....Before I begin I need to state that I am not a tech savy guy. I am looking for an indivdual developer or perhaps a group of developers to assist me in taking an idea forward. i work in Higher Education as a Senior Lecturer in Education. For a number of years I`ve debated exploring the possibility of adpating the PDF Reader environment  for higher education staff and students. I`ve been informed by Adobe that there development teams dont`t really listen to ideas from the outside community in a one to one pitch like scenario...and gosh I`ve tried. The advice I`ve been given is to come to this community and ask if freelance developers might be interesting in working with me to develop a plug in. At the moment this would be a partnership between myself and the developer, I certainly dont have the money to pay anyone on a contractual basis.....it would essentially be a 50/50 split of profits in the future...Happy to discuss my idea with anyone interested but would need t

Hi,As far as I can see there is no other thread that deals with this question...When I am reading in Adobe Acrobat Pro DC, I use middle click to scroll (i.e. I need to move my mouse up or down, instead of spinning the scroll wheel). However, if I move my mouse more than about 1 cm, the pages fly past in tremendous speed (at least 3-4 pages per second). Is it possible to reduce this sensitivity?I have tried to reduce windows scroll sensitivity to minimum (1 line at a time), but it does not make a difference as far as I can see. Suggestions?I run Win 10, fully updated. Adobe Acrobat DC 19.012.20035.Regards,Adrian

I have a couple of large pdfs, more than 100MBytes in size that will not open in Acrobat Reader DC Version: 21.1.20155.433178 or Foxit Reader. They both open fine in Edge/Chrome browsers. Acrobat reader intially reports "file is damaged but is being repaired" after open, then after a while reports file is damaged and cannot be repaired. Other but smaller files seem ok in both Readers. Any ideas ? 

Our application is a 32-bit .NET application running on top of the .NET Framework 2.0 for compatibility with some third-party dependencies which it uses.The application takes PDF documents and simply views them, in-situ, within a viewing pane hosted within the main application. This is done by…1. Taking the PDF file from a central location and copying it locally to a temporary area to prevent file locking issues with other users viewing the same document. 2. The viewing pane hosts a .NET WebBrowser control, and interface code (as we have different types of viewer for different types of file). 3. To view the PDF internally within our application, we simply call the Navigate() method of the WebBrowser control, passing it the path and filename of the PDF we wish to view. 4. The PDF file appears within the WebBrowser control allowing the user to see and interact with it. 5. Upon closing we dispose of the PDF by navigating to an empty URL, and then calling WebBrowser.Dis

I have completed a document on Adobe Acrobat Reader and tried to upload it to Adobe Sign.  In doing so, it shows no information I have "filled and signed" from my original document in Adobe Read to Adobe Sign.  The document is completely blank when uploaded to Adobe Sign.  Is there a way to bypass this?

Good Morning,We are having an issue with a user not being able to export a pdf to Excel. The tool itself has just disappeared (from both the side pane and the tools menu).This has only happened to one user, everyone else has the Export tool there. We don't have group policy or regulation for Adobe Reader DC, since there are only a couple of people who need the export feature (which we have already paid for).Please can anyone assist with this?Many thanks.

Bonjour, Depuis que j’ai installé le pack Office 365 de Microsoft, lorsque je veux convertir une feuille de calcul Excel en format pdf l’en-tete de mon fichier n’apparait plus alors qu’elle apparaissait sans problème lorsque j’utilisais une version antérieure (Office 2013) J’ai contacté Microsoft qui m’affirme que le problème ne provient pas de leur logiciel mais d’un problème de compatibilité d’Adobe Reader DC avec Office 365 (format de peignabilité du lecteur pdf utilisé avec la licenc e d’Off i c e) Merci pour votre aide

Recently, whenever I make a sticky note, after finishing typing, the note has a large empty margin at the bottom, and the text itself is severely cropped. When I click on the note, I can read the text again, but if I (or a student I cam giving feedback to) am just scrolling down the doc, I can't read the whole note. Sometimes, when I mouse over the note, it suddenly shows the whole message and stays that way. I'm on Windows 10 and get the problem with Acrobat Pro DC and Acrobat Reader DC.Here is what it looks like when typing a comment: And after clicking off: The effect is more pronounced on longer comments, hiding roughly half the text.Are others having this issue? How do you address it or work around it?

Hi, I need 32bit Adobe Reader on my Win 10 64bit PC as a 3rd party piece of software won't print with the 64bit version, I've disabled the task scheduler and adobe update service within services on the PC but it keeps updating in the background and whenever I switch off or reboot the PC, Adobe has updated to the 64bit version. Is there somewhere in the registry that I need to disable Adobe? Regards

The VCHCA Wage Calculator for Offer aka the PAAF (an inhouse created PDF utilized throughout HCA) no longer works properly when using the latest version of Adobe PDF. Many of our computers are probably running Adobe Acrobat DC Reader or DC Pro v2021.005.20060 and users don’t have any issues, if they upgrade to v2021.007.20091 (latest version as of 9/16/21) then they are not able to select or enter the date information on the form no matter how you type the information or select it from the pull down and they get error “Please enter 2 digit month, 2 digit day, 2 digit year (Example MM/DD/YY) (see screenshot below)   As of this email I don’t have a solution nor I know if any other forms are affected. For one of the managers that has Adobe Pro updated and needing to complete the form I discovered that he still had the older version of Adobe Reader thus allowing him to complete the form.

As the title says, I can't successfully install Acrobat MIP plugin on Windows 11 (22000.xx). No problems on Windows 10. Details snipped from my Reddit post from yesterday.https://www.reddit.com/r/Adobe/comments/prhflq/windows_11_aobe_acrobat_mip_plugin_cant_install/#############################################I can't seem to get the Adobe Acrobat Reader DC Microsoft Azure Information Protection (MIP or AIP for short) plugin to install on Windows 11 22000.194. I got the latest version of Adobe Acrobat Reader DC MUI installed (v2021.007.20091, https://get.adobe.com/reader/enterprise/), and (if relevant) latest version of the AIP client (v2.12.62, https://www.microsoft.com/en-us/download/details.aspx?id=53018). But the Adobe MIP plugin (https://helpx.adobe.com/acrobat/kb/mip-plugin-download.html) I can't get to install. Neither regularely as user with admin permissions, or silently with /i "<filename>.msi" /qn /norestart. Installer fails with 1316 something