Questions

Hello,I’m an IT technician working within a company. We all have Acrobat Reader installed, and we operate in Windows environments. For the past two months, many users (between 100 and 250 out of a total of 1,000) have been experiencing frequent freezes with Adobe Reader. The software becomes unresponsive ("Not responding") even without any specific interaction—simply launching the program triggers the issue.None of our security tools seem to be blocking access to Adobe Reader, and the application is fully approved by our IT department. I’ve reviewed several forums on the topic, and it seems this issue may not be unique to our setup. Do you have any suggestions for a solution? Has Adobe communicated any details if this is a widespread problem? Below are the Windows and Adobe Reader versions most of our users have:Adobe Reader: Version 24.004.202xx (LU) or 24.003.20180Windows: Windows 11 Pro; Version 10.0.26100 Build 26100 Best regards

I am using Mac OS 11.7.10 and Adobe Acrobat Reader 2024.001.20604. Since last night, any PDFs I open from iCloud Drive on my Mac are not showing in my recently opened files in Acrobat Reader. I have never had a problem with this before. I already tried turning off my computer and restarting it. In Preferences, the "Documents in recently used list" setting hasn't changed (it's at 100). Additionally, I already had a file in my recently opened files list that was from iCloud Drive. It is not at the top of the list, and if I open the file again, it doesn't move to the top of the list. Can anyone help?

hi, i have a question about cgpdf service running on my macbook and it take a huge memory usage..anybody know what is this service? 

Respected Sir/Madam, I am using MACBOOK AIR 13~ macOS 13.0. I want to sign the documents by using ADOBE ACROBAT READER by using the PROXKey token driver DSC.But I am unable to sign the documents due to errors being shown "COULD NOT LOAD THE PKCS#11 MODULE".Can you please have a look over it and let me know the steps for resolving the errors?I would highly appreciate your efforts.For your reference purposes I have enclosed errors screenshot.Thanking YouDHIRAJ

Has Adobe recently implemented a new process to ensure that Acrobat Reader stays up to date? I have noticed that I am now receiving AppLocker alerts because adobearm_ucb.exe is trying to run in the user profile folder. The Adobe Update Service, adobearm.exe, is still functioning from the Program Files folder. The adobearm_ucb.exe process is digitally signed by Adobe and seems to be legitimate. I am just wondering if this is meant to replace adobearm.exe or if it is a supplement to it.

Hi all! I am using Acrobat Pro from my school's subscription. I need the freehand highlight function as most of my documents are scanned books. As I remember, Acrobat Pro DC 2017 and 2020 had this function. However, the newest Acrobat seems to remove the function (at least I didn't find it). I searched discussions and checked several but most of them were talking about older versions. I am wondering if the newest Acrobat has the freehand highlight function or if I should wait for half an hour until the scanning is finished. Thank you!

Adobe acrobat rader idocuments on ipad are frezzing after 10 seconds i open them. 

ASSISTENTE IA NÃO ESTÁ FUNCIONANDO MESMO NO PLANO PAGO

Using Win 10, set to dark mode, with blue window title bars and borders.Most programs show the coloured title bar, and a blue border when not full screen.Adobe reader does neither.This makes it really hard to see where the menu bar is, when it's windowed and in front of another dark window.How can I make Adobe Reader show the menu bar in blue, or even just have a blue outline?  

Hi there,  Multiple departments where i work, often print pdf's to booklets.Our sharp MFP's have a somewhat complex booklet setup.When i use another app to print document to booklets, which allow me to use the windows print dialog, the booklets print perfectly each time. This works as i have a profile setup in the Sharp drivers for booklets. However if i try and print usin the Adobe print dialog box, the prints fail. I want to know if there is a way to use the windows dialog when using adobe?If there is, can i force adobe to default to the windows dialog every time, instead of the adobe one? Thanks heaps 

Last week we figured out that some of our Acrobat Readers are silently trying to download some kind of data/zip being hosted at:http://acroipm2.adobe.com/assets/Owner/arm/adnme4/2001.zip A forensic analysis by our security team just revealed that it's just a broken zip file with a broken/incomplete png file. According to the URL beginning "acroipm2" this might be some "In Product Marketing" of Adobe and this zip file could be some advertisement package.However it seems someone messed up here and left an broken package on the server that might eventually impact many customers - at least our users don't notice that something is broken. Still our web scanner complains that something attempty to download a "unscannable" piece of data which notoriously brings up a security alert.The 1st level support just recommends to reinstall the product and doesn't get the impact of that.I would recommend someone at Adobe tries to identify that broken package and remove or fix it on their server -

I have been using this program for years with access to all its features. It has never asked me for payment info. Suddenly I cannot edit or mark up or sign or fill in documents without being redirected to a site that asks me for payment info to start up a subscription plan. I won a creative suite in 2012 and cannot say with any certainty if this program was included, but I believe it was. I do not understand why this is happening now.  I'm a student and classes start on Monday; I need to be able to access these features. Any help would be greatly appreciated. Thank you.

I have a PDF file that contains complex logic for a form. I want to read this logic and input values into the PDF form using an API. However, I'm unable to interpret the form's logic and provide the necessary inputs. Is there an option to automate the input process for the PDF form?

We have a problem, we have a preset printer (Xerox altalink 8155, new driver) that prints on recycled paper landscape, black and white, 2 pages per paper and double sided and flips to the long side. but when i print the paper order is 2-1, 4-3, 6-5, 8-7. I want it to be on 1-2, 3-4, 5-6, 7-8, etc. other programs have no problem - Edge, Chrome. only Adobe Reader has the problem.wrong page order

Please help! I logged into my online banking today to download statements. Two out of four different accounts will not let me open the PDF version of any monthly statements. It says it's password protected. You can't password protect electronic statements from inside your online banking, before they are downloaded. to a file. It is only on 2 out of 4 accounts. Bank has no known issues-I called them first. Shows me a different icon in the download pop-up as well for the one it won't let me in. See screen shot of bottom account that shows different icon. Never has done this before. I deleted and updated Adobe twice.Here is hte screen shot of the download pop ups. The one highlighted is the one that is not working. Tried "Save" and "Open" and it still says it needs a password to open them, even after I save it on my desktop. I have windows 10. 

Is there a way to disable Recommended tools for you and Always open PDF's in Acrobat reader tiles on Home tab in Reader DC 19? I have tried using FTEDialog, bShowWelcomeScreen, bHideUnreadMsgAtLaunch, and bUsageMeasurement but nothing has worked.  

New Adobe Acrobat and Reader Updates!!    We are happy to announce that the latest Acrobat and Reader DC Continuous track (24.004.20243) and Classic track (24.001.30213) are live now. What's Included in the Update?   The most recent Acrobat & Reader update brings you the following: Exciting new features.  Essential bug fixes.   To begin enjoying these new features immediately, update your Acrobat by navigating to the Help menu, clicking "Check for updates," and following the on-screen instructions to complete the update process.   Here are some of the notable features introduced in this release:   AI Image generation and editing with Adobe Express in AcrobatAdobe Acrobat provides the feature to generate Images from text, powered by Adobe Express. This innovative tool allows you to create AI-generated images from text descriptions, enhancing the visual appeal of PDF documents.This feature is available to all existing and new customers of Acrob

Hello, I have a problem when printing via the brother QL-1100C printer.. When choosing the appearance of the page - formatting, my connected printers are not displayed and i can only choose "any printers".     

would a new 2024 Imac with 32 gig of unified memory be faster than a 2019 intel Imac with a3 GHz 6-Core Intel Core i5 with 64 gig RAM?  Thanks in advance.

HiI am using Adobe Acrobat Reader DC - how can I save a fillable form I have filled in as non-editable by the people I send it to?Thankscybelex

Can someone help me troubleshoot why Adobe Acrobat Reader isn’t responding? When I open a PDF, I get an error message that tells me the program is unable to respond and needs to quit and to click okay to close, I then click okay and nothing happens, having to click multiple times. I have uninstalled and reinstalled and the same issue occurs. Before this, I attempted to repair it and scanned for issues. I’m running windows 10 on a PC.

Does anyone know why I need to learn coding in order to have my name appear on a built-in dynamic stamp in Adobe?  Why is it so insanely dificult to edit or create a stamp or, in my case, just use a built-in stamp?  Java script?  Really!!!!!!!!

I use an old work Dell Desktop (64 bit OS) so I can continue to access years of PDF documents.  I had a version of Adobe Reader which worked fine until 9/17/24 when an updated version was pushed out and all of a sudden I could not open any PDF documents.  I am using Windows 7 Professional  Service Pack 1  6.1.7601 Build 7601 At the recommendation of an Adobe chat agent (Aki) I uninstalled the updated version of Adobe Reader and downloaded the 32 bit version (since I am using Windows 7) Help!  It is not workingThe message I get is:AcroRD32.exe – Entry Point Not FoundThe procedure entry point EventSetInformation could not be located in the dynamic link library ADVAPI32.dll Acrobat Failed to Load Its Core DLL Can you please provide me with the information I need to get it working so I can access my PDF documents? Thanks-Arthur

Whenever I open a PDF file, the bookmarks pop open. All previous suggested remedies do not help.It was suggested to disable the new Reader, but my GUI has none for it.

Hi, every time the computer is turned on, not immediately but after say 15min, Acrobat Reader starts on its own and closes on its own (occasionally stays open).This happened after it was updated to newest version 24.003.20112.0.I don't have the option of uninstalling as its a work computer.Also I feel the need to complain, at the risk of not getting a response but the software is so costly, bloated (relatively speaking) and intrusive ... that it leaves a bad experience for the user.