Questions

Bonjour,  Dans Acrobat Reader, impossible pour moi depuis plusieurs semaine de faire en sorte que les nouveaux fichiers pdf ouverts ne s'ouvrent dans une nouvelle fenêtre. Ils 'souvrent automatiquement dans un nouvel onglet, et c'est embêtant car si je ferme la fenêtre cela ferme tout les onglets... J'ai tenter de désinstaller et réinstaller sans succès, j'ai également été dans les préférences où d'après l'aide il faut trouver l'option "ouvrir les documents comme de nouveaux onglets dans la même fenêtre (redémarrage requis)" afin de la décocher.Voici la capture d'écran de l'aide adobe ou la ligne apparaît : hors cette option n'est pas présente dans mes préférences, il y à une ligne blanche vide là où elle devrait apparaître ! Voila la capture d'écran de mes préférences où la ligne n'apparaît pas...  Je vous remercie par avance de vos retours, en espérant que vous puissiez trouver une solution à mon problème...

Hello, We have noticed that the latest version of Adobe Reader does not start anymore.In the evenviewer we get a 0xc0000005 exception: Faulting application name: AcroRd32.exe, version: 24.1.20643.0, time stamp: 0x660890edFaulting module name: AcroRd32.dll, version: 24.1.20643.0, time stamp: 0x660890e7Exception code: 0xc0000005Fault offset: 0x001c2538Faulting process id: 0x0x5350Faulting application start time: 0x0x1DA9D382E523523Faulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exeFaulting module path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.dllReport Id: b2f7c470-9590-4274-be2a-cf87b52ac3aeFaulting package full name:Faulting package-relative application ID: We discoverd the issue appears on devices with Macroview DMS installed.  Is this a know error?  Does a fix exist for this error? Kind Regards, Arne 

I have created a self signed digital id using openssl. After creating this id it couldnt attached to adobe acrobat reader. always showing this error. I have double checked the password for the digital id and pretty sure that password is correct. Further i created digital id using adobe itself and there is no error showing. But my problem is the digital id created by adode have more validity like 5 years and i found out that it cannot be reduced by any means while creating it. Thats Y i created using openssl with reduced validity but that file cannot be attached to adobe and getting the specified error.Question 1 : is there any way to reduce the validity period of the digital id created by adobe ?Question 2 : is there any solution for the error which is getting when i try to add the digital id created by openssl ? 

Hi, When I am using checkbox I am not able to see text behind checkbox when button is checked. Is there any way, how to make own custom checkbox appearance, for example circle ️ that is not filled, so I will be able to read text behind it? Also I was thinking about making button change it's icon or text when activated, but I do not find way, how to do it 🙁. Thank you 🙏 and have a nice day,

Hello, since the last version of Adobe Acrobat Reader 2024.002.20759 we have the same problem as back then with the update 2021.011.20039. Documents scanned in color with JPEG2000 can no longer be opened with Adobe Reader. Error: not enough data for an image. The documents can be opened with MS Edge    [moderator corrected html formatting errors]  

I get the error "There was an error processing a page.There was a problem reading this document. (109)" (pictured below) when opening certain PDFs in Adobe Reader.  I have latest version installed and can duplicate error on other computers so not an installation issue.  I can take the same document and open it without issue in Google Chrome. I have tried turning off protected mode and enhanced security and have also tried going back to Adobe Reader 11 with no success. I'm on a Windows OS, have tried on Server 2008r2, Server 2016, and Windows 10 

I am using the PDF service API, but I'm unable to convert PPT to PDF and DOC to PDF. I have an enterprise version, so why can't I use this service? I had to create a free tier account to use it.

Where this AcroRdIF.dll available in the adobe reader 11 installation and it registed in the registry editor with file type .pdf. Actually we are using this for content indexing in the search capabilities in the c# application 

It only supports less than 120pages, and the language model is just GPT3. Only Support English.When can Assitant AI become more powerful?

 Dear Adobe Support Team,I am writing to request the cancellation of my personal Adobe subscription. Unfortunately, I forgot to cancel my free trial before it ended on the 23rd. As a result, I was charged for the subscription, which I am unable to afford at the moment.Please note that I am not using Adobe products on my personal laptop. Instead, I am using Adobe software through my company's subscription on my official laptop. Given this, I do not need the personal subscription and would greatly appreciate your assistance in canceling it.Thank you for your understanding and prompt attention to this matter. My Adobe ID - rashancpt@gmail.comRgds,Rashan

I have a problem where after I strikethrough or highlight something in my pdfs, the actual highlight/strikethrough disappears from the pdf. If you mouse over the edit though, you can see the comment I left but I just can't physically see the strikethrough or highlight. I can see everything fine in browser mode, but in windows and mac, I can't see them. You can see below that there's a comment and very thin highlight above the words but the whole thing isn't highlighted.  I made a strikethrough for "Author, year" but now I don't see the strikethrough at all even though when I mouse over it I can see my comment. 

In my entire life i have never seen a situation where you daily update and interrupt your work, and still it crashes!

Hello, maybe someone has a similar problem and managed to fix it? Recently, whenever I save a file from word in the "Save as.. PDF" option as I usually do it. If my file name has comas (,) it changes the name and instead of the comas it puts ^J Someone knows why and how to fix it? It's kind of annoying to have to manually change the name and put comas again instead of that ^J. I'm using windows by the way and both my Microsoft and Adobe apps are "original". Thanks in advance.

All, Is the navigation panel with the table of content on the left of the Adobe reader no longer available? Generally, I can find the navigation pane here and can go to the section but for the last few days have not been seeing this thanks  

In Oracle Retail Point of service we have functionality called e-receipt which is used to send the receipt to customer’s email-id(our code will convert the ordinary receipt into PDF document and same has been sent to the customer). Our client’s request to incorporated the Arabic text along with English text in e-receipt functionality. We are able to print the proper receipt at XXXX printer. But we are facing the issue in e-receipt from long time ,  we are writing the both Arabic & English receipt data into pdf format through a java program , when we open pdf both Arabic and English  character are displaying as overlapping and not proper alignment , words are overlapped, text becomes jumbled and has the different meaning which is not related as same as printed one. We have tried the multiple fonts(LateefRegOT and others) which are supported to our POS application. Kindly confide that where is problem, is pdf is not supporting Arabic data. Please response me earliest possib

I am working on making our fillable forms accessible and one section of my form reads,  "underscore" incessantly. Has anyone had this problem and know how to fix it?

In the latest version of Acrobat Reader the registry on HKEY_LOCAL_MACHINE/SOFTWARE/Classes/.pdf/PersistantHandler not available where as its coming in Adobe reader 11 version.   

How can I shut down Acrobat Reader when it is frozen? It is interfering with shutting down my computer.

Hallo ich habe folgende Frage... wenn ich mit Adobe acrobat Reader ein Dokument öffne, dies bearbeite und dann auf Speichern klicke öffnen sich immer ein Fenster wo ich den Speicherort festlegen muss... wie funktioniert das ich keinen Speicherort festlegen muss?  Danke Tim

I have a pdf file with many hyperlinks, all of them work well when clicking on them, also the hand icon appears when hovering on them, but they are not highlighted so users do not notice them. I can highlight them one by one right-clicking on them > Edit Link > Link Type == Visible rectangle & Color == blue but this is not efficient. Example:In the following text the red-underlined text are hyperlinks and work well, the 1st one is intuitive because it has url nomenclature, but the 2nd one is not noticeable:  I am looking for a way to highlight all my hyperlinks automatically. I am using Adobe Acrobat Pro DC. PDF Version: 1.4 (Acrobat 5.x) 

All I want to do is READ ONLY a .pdf file, but if other users are logged into all of the concurrent Pro licenses I bought, I can not use the read-only "free"  reader version. That is counterintuitive....

I'm struggling to turn off the "Welcome to Acrobat Pro" page, and it's quite bothersome to have it pop up every time I open Adobe. I've attempted to modify the preferences and general settings, but unfortunately, it hasn't resolved the issue. Any assistance with this matter would be highly appreciated.

Recently my measure tool has stopped allowing me to measure the distance of a line at any angle other than vertical or horizontal on the PDF page.I have tried the repair tool and reinstalled Adobe Acrobat Reader to no avail...Any help would be greatly appreciatedRob

I'm experiencing a frustrating issue when trying to select text. When I select text in a PDF document, the previous selection doesn't automatically clear, resulting in previously selected text still showing even after I've selected something new. This makes it difficult to read and work with PDF documents, as the text selection isn't displayed clearly.I've tried various solutions, such as closing and reopening the file, changing the text selection settings in Acrobat Reader preferences, and even reinstalling the application, but the problem persists.Has anyone else encountered this issue or have any potential solutions? I would appreciate any advice or suggestions for resolving this problem.Thank you in advance for your help!

Estoy experimentando un problema molesto al intentar seleccionar texto. Cuando selecciono texto en un documento PDF, la selección anterior no se borra automáticamente, lo que resulta en que el texto previamente seleccionado siga apareciendo incluso después de haber seleccionado algo nuevo. Esto dificulta la lectura y el trabajo con documentos PDF, ya que la selección de texto no se muestra claramente.He intentado varias soluciones, como cerrar y volver a abrir el archivo, cambiar la configuración de selección de texto en las preferencias de Acrobat Reader, e incluso reinstalar la aplicación, pero el problema persiste.¿Alguien más ha experimentado este problema o tiene alguna solución potencial? Agradecería cualquier consejo o sugerencia para resolver este problema.¡Gracias de antemano por tu ayuda!