Questions

Editing problem 

I opened Adobe reader on my IPhone today, and all my saved .pdf files have gone (stored on this phone) I just have one adobe 'welcome' document.can I recover my files in some way?

I signed up for a trial and was charged 9.99. I canceled my subscription and the money wasn't refunded. Theres no help desk phone number or email on your app. What's up with that?

Hi Is there any forecast for adobe to add the possibility to use digital certificates for signatures in the mobile version (android)?Many other companies are already doing it and mobility is very important nowadays. Thank you

I have the school version of creative cloud which includes adobe pro, but apparently I can't use it. So I bought adobe reader and adobe pro. I still am barred from Adobe pro.  I am  trying to use adobe reader to convert a pdf into an excel file. It only lets me convert it to excel online, not into the excel widget on my macbook. Why? What am I supposed to do? 

My application is "enrolled with Intune" and I was able to successfully connect to my Office365 email account for retrieving attachments, however I'm unable to connect my OneDrive for Business account... When I try to connect a OneDrive for business, after successfully authenticating with Microsoft Auth Provider, I get a pop up error "Microsoft Intune needs to be enabled in order to add a OneDrive for Business Account". I can confirm in Preferences Intune is enabled.

I'm using Acrobat reader mobile and Adobe scan mobile. Does the one mobile monthly/annual subscription cost apply to both Adobe scan and Acrobat Reader mobile or are they separate subscriptions? Thanks for your help regardsKevin

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Hi I can't see pdf thumbnail on whatsapp on mobile...which shows earlier suddenly disappeared  Pls suggest how to activate it 

I'm facing rendering issues as per the screenshot below.Acrobat Mobile: 21.11.00 (20211129.164351) - latestiPad OS: 14.3 - old The problem does not appear in Dropbox for iOS or Preview on macOS.  

Buen día.Tengo archivos PDF en mi correo que al abrir en el celular salen las frases incompletas y celdas en blanco, pero al abrir en la laptop se ve bien. Yo necesito compartirlo esos Doc por WhatsApp pero salen incompletos al abrirlo en el móvil. Ayuda por favor.La aplicación en mi móvil es Adobe Acrobat..Gracias

The app icon on my iPhone says that I have 1 unread message, but when I open the app it says that there are no notifications?

I use the Acrobat Reader (Version 21.11.1.20710) to view textbooks on my Chromebook. These books typically have 500 - 1000 pages. How can I rapidly page up and down, not scrolling, to find the section I want?

How can I modify the highlight feature appearance. I am not asking about color change... but the way it looks. Every time I highlight a text, it looks fragmented as when a printer ink is low. It annoys me. It does that on both my phone and samsung tab. Please, someone help. I attached a screenshot for visual  

Is it possible to change a document from read only so it can be deleted from device?  It is a playbill which was only needed when I attended the theater and now I can't get rid of it.

Hello all, I have an enterprise account for Adobe Pro DC (the whole Creative Cloud). Unfortunately, login is not possible on iOS devices. I get the error 400, but a login with the creative Cloud app works. After inquiring with my IT department, they tell me that our company does not use SSO and that the error must be with Adobe. Logging in on my Android device is also not possible - but here I only get the message "you do not have authorization". The desktop applications and the online account work without any problems. Can anyone help me here? Translated with [link removed by moderator] (free version)

I have downloaded the app, I import a PDF in it, everything is fine. Then I sign it, it still appears to be alright. But when I try to share the signed PDF, or when I close then re-open the app, the PDF is blank except for the signature. I use an iPhone SE, and I have the latest Acrobat version. Anyone else have this problem ? Any idea on how to solve it ?

Android new user, trying to print pattern but i  dont see printer options. I need to print at 100% percent from pdf. Thanks

How do we contact adobe support? To speak to an actual person about a refund? I signed up for the free trial and while I was in Mexico i decided to cancel it before getting charged. I had trouble with my wifi the entire trip and cancelled my trial but I don't think it went fully through. Also a credit card payment didn't go through while I thought it did because the internet was so bad. I got home and looked on my card and realized it didn't cancel and charged me but I do not wish to keep this service. I cancelled already and would just really appreciate a refund. I won't be using the app. Thank you in advance for your help 

I would like to transform a PDF document into a jpg doc 

I need assistance canceling my subscription. I am unable to cancel due to the link directing me to the Apple Store Subscriptions. I set it up utilizing a different form of payment. 

It has been months and I still can use premium features after paying for yearly subscription. I upgraded from a monthly subscription months ago thinking this would resolve the issue but I still can't use none of the premium features. It has been 6 months or more months now. I want my money back or the features need to be fixed. Can someone contact me via phone or email asap. 

I sent a iNote file following these steps (staring in iNote three dots).  See attached photos 1. INote2.  Three Dots3.  Send a copy4.  Import to Acrobat   4a.  Message states: Import to AcrobatEasily convert Microsoft Office files orimages to PDF in Acrobat.5.  Then Adobe screen opens up but file is not showing nor is it showing anywhere on iPad Files (except iNotes). Please assist.  Deciding on upgrading but trying it out first.  Kindly, Barb

Good morning guys,    I was debited of a transaction that was not activated so I deactivated it but now I have not been credited back, Fund below the debit alert in Naira   [P.I Removed by Moderator]   Please I will love a full refund.

Hi, I am creating an interactive pdf for ipad with basic actions, using the show/hide a field. The interactive pdf works on desktop, but does not work on the Acrobat Reader for ipad. Any suggestions?Thanks!