Questions

I don't know if I'm saying this correctly.  When you purchase stock images (backgrounds) that have multiple images (backgrounds).  How do you separate them so that you can use 1 of the 3 images that you really like.  I am trying to make a book cover but I licensed a collection of 3 but I only want to use one of the backgrounds.  How do I separate it from the collection to use the one I want.  Please explain the steps or process.  I am a beginner with adobe illustrator, indesign and photoshop.  Any help will greatly appreciated. I have attached an example 

Hello,I’m unable to access or download the image with the following product code from my account:Product Code: 1276440376However, the same image can be opened from another account. I would like to purchase and download this image using my own account.Could you please help me understand why this issue is occurring and how I can resolve it?Thank you,Batuhan Bartu Bebek

Hello Adobe Support,I have recently created a new Adobe Stock Contributor account. I am trying to upload and submit AI-generated images that follow all the submission guidelines.Here is what I have done for each image:Uploaded JPG images (high resolution)- Added a proper title and at least 5 relevant keywordsSelected the correct category (such as "Landscape")Marked the content as "Yes, it is AI-generated"Selected "No release is needed"There is a green checkmark under the imageStill, the "Submit" button remains inactive (greyed out), so I cannot submit the image.I've tried using different browsers (Chrome, Firefox) and even different devices, including incognito mode. The problem persists.Could you please check if there's an issue with my Contributor account or if this is a bug?Thanks in advance for your help.

I accidentally made a withdrawal from Adobe stock to a blocked Paypal account. Is there a solution?

Je souhaite résilier mon abonnement. Il me reste 17 jours avant la fin de mon abonnement, qui expire le 4 novembre. Je vais être facturé 17,84 CHF. Quand puis-je résilier sans frais ?

Hello, I started my free month trial with adobe stock. I wanted to learn adobe acrobat but it was dificult to lean. I wanted to cancel subscription but I forgot. I was sure that I have cancel it. I didn't have enough money for the payment, and now I'm being charged more. I got e-mail today that the payment faild. Is there any posibble way to avoid payment and cancel my subscription? I didn't use adobe stock after one free month. I am ready to close my account, because I don't want to pay for something that I don't use. Can anyone could tell my If I can do something, and what happen when I don't pay for it. Regards

Hi guys,  I recently licensed a capabilities statement (https://stock.adobe.com/images/capability-statement-template-design/653590121) , but I am unsure how I can access the editable version of it so I can begin using the template. Neither downloadable options produce an editable template - just a single, standalone image.  Anyone have an issue with this as well? Can you provide any guidance on how I can actually access the template? Attaching an image of what the download produces.   

Today, I continue to encounter the error "We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support." This is the third consecutive day I have faced this issue when trying to download any image from Adobe Stock. On the two previous occasions, I contacted support about this problem, and they promised to reply via email with the reason why I keep experiencing this. However, to date, I have not received any explanatory email. I need to know what is going on???

Using Stock from some months, i have 120 credits, but in this period i do not use them. How to unsubscribe, witount losing the credit? i continue to pay for nothing.Thanks

i have updated billing information for the Adobe Stock subscription but it still shows that i need to update my billing information to continue using Adobe stock, why it happens? do i need to wait 24-48 hours for the website to update my billing info? 

Hello,I had a Fotolia account registered with the email address ＊＊＊＊＊＊＊.I purchased several image licenses between 2015–2018, but I can no longer access my Fotolia account or the invoice links.I would like to recover or transfer my previous licenses to Adobe Stock.Could you please help or direct me to the right support channel? Thank you very much.Can Alper Çağıcı   ＊The moderator has removed the personal information.

Why haven't I received any payment notification from Adobe after I withdrew my earnings? I've been waiting for 9 days but there's been no news yet.

Hallo,genau wie andere Vorredner brauche auch ich die komplette Adresse der Firma in der Rechnung. Es scheint keine Funktion dafür zu geben - hier auf der Website. Ich verstehe nicht wie das sein kann. Das ist steuerlich betrachtet einer der wichtigsten Sachen. Das muss Adobe schnell ändern. So kann man keine Rechnungen an Firmen stellen!Also wie im Beitrag: https://community.adobe.com/... bereits besprochen, muss auch bei mir die Rechnung angepasst werden. Ja es scheint keinen Ort zu geben wo man diese Daten hinterlegen kann. Auch das muss Adobe verbessern. AdobeTeam - bitte kontakttiert mich um die entsprechenden Daten für eine steuerlich korrekte Rechnung zu erhalten.Danke

I created a library from adobe stock for inspiration and so my team could license the ones they needed. The link I share opens in the firefly files tab and when they try to use the "Buy License" button it takes them to a 404 error page in Adobe Stock. This is so for every single photo un the library.    Has anyone have this same issue and is there a solution so they don't have to manually search for each image again?   

Even though I started my Adobe Stock 750 credit membership, when I search for images related to certain names, only 3 images appear. I was previously a member with a corporate account, but now I am an individual member and have encountered this issue. How can this problem be resolved?

I have used a number of Adobe Stock video clips (purchased under Enhanced License) in my music video (featuring my own original audio), which I now want to upload to YouTube, Instagram and TikTok. Do I have to include a written credit for each of the creators of these clips? If so, are there rules about font size or length of time the credit appears in my video? If not, do I still need to include a general credit such as 'Videos used under license from stock.adobe.com' ? And again, if so, are there rules about font size or length of time the credit appears in the video? Most grateful for any help provided.

There are a lot of cosplay images posted that violate IP addresses, but is this okay?@Contributor1  Leia Organa（Star Wars） Lucasfilmhttps://stock.adobe.com/jp/contributor/205309321/newphotolab?load_type=author&prev_url=detail&asset_id=123004160https://www.cinemacafe.net/article/2015/10/06/34609.html Hatsune MikuVocaloid characterhttps://stock.adobe.com/jp/images/miku-hatsune-cosplay/108527161?prev_url=detailhttps://ec.crypton.co.jp/pages/prod/virtualsinger/cv01 Aska （EVANGELION）https://stock.adobe.com/jp/images/young-attractive-girl-dressed-up-at-night/236376844?prev_url=detailhttps://www.evastore.jp/shop/g/gA6017903/

My clients are getting hit with complaints regarding usage of photographs more frequently now. So far, so good. I take a screenshot showing I purchased the image, but I'd like a way to categorize all the images I purchased by client so I can take a picture of the whole bunch together or, better yet, be able to download proof of purchase issued by Adobe. I now have about 50 pages I have to scroll through to find one image and it's pretty annoying. If there's a simpler way, someone please tell me! 

The adobe stock account "adobe1 stock" is posting very clearly undisclosed generative ai content. The titles of every image are a prompt for an ai image generator.  "Generate a detailed image of a traditional Asian cloud border design in rich red and gold hues, showcasing intricate detailing and flowing lines."The entire account is like this. 

Hello,I accidentally licensed the wrong video (Stock ID: 591989246).I contacted support via chat, but there was a misunderstanding: I only received a refund of 1 credit, although licensing a video costs more than that. In addition, the video still shows up in my license history even though I do not want to use it. My questions:- How can I completely remove the wrong video license from my account?- Should I contact support again to correct the refund amount for the video, since it cost more than 1 credit? Thank you for your help!

Buongiorno,ho attualmente attivo sul mio account il piano "Adobe Stock 10 risorse al mese" (vincolo annuale), vorrei passare al piano con 3 risorse al mese (vincolo mensile) senza perdere i crediti maturati (105) ma non riesco a fare il passaggio.Nella pagina "Cambia piano" posso selezionare solamente il piano da 350 risorse al mese oppure il piano da 750 risorse al mese.Come faccio a passare al piano da 3 risorse al mese con vincolo mensile?Il piano è riportato alla fine di questa pagina Foto stock, immagini, grafica, vettoriali e video esenti da royalty | Adobe Stock  quindi dovrebbe essere possibile selezionarlo nella pagina "Cambio piano" giusto?Grazie

Hello, I'm new to adobe stock and I've mistakenly downloaded an image #65290083 , can I get the credit refunded? Thank you and sorry for the inconvenience.

I'm a beginner contributor; I have 5,000 images, and I use Topaz Gigapixel AI to upscale, but I'm having a lot of problems. Could someone contribute with a configuration that gets the best quality without affecting much of the original?

登录https://stock.adobe.com图库搜索界面后，打开所有页面都提示无法打开，访问我的资料库提示：Adobe Stock is not available on your account  

 I downloaded the funky doodles to use and I cant find them in my computer downloaded anywhere and when I click on the file in my library nothing happens. I am very new to adobe!