Questions

I NEED HELP I ACCEDENLY LICENSE SOMTHING https://stock.adobe.com/in/video/approved-certified-icon-certified-seal-icon-motion-graphics/431768681 PLEASE PLEASE 

My picture has 'Adobe Stock' written on it, can you remove that?     [moderator detached this from an unrelated thread]

Comment recupérer l'historique d'un compte (liste avec référence des vignette photo téléchargées) lors de la suppression d'un compte pour en créer un autre sachant qu'on utilise le même login est donc la même adresse mail. 

I was browsing photos and thought I clicked the 'save preview to library' button to reference a photo later, but when I went back to the library, I saw that it had been licensed. Would you mind crediting back the license for image #100580786 in my account please? I have not downloaded it. Many thanksJK

Dear Adobe Support Community, I have put together two music videos using video clips under the Extended licenses from the https://stock.adobe.com/uk/free/video Adobe Stock site and I am ready to upload to YouTube. I have clicked on the license button on each clip to accept the Extended license. Before completing the final step of uploading my videos to YouTube, I would like to check that I fulfill the Adobe T&Cs. The music video has been created by chopping up video clips and joining parts together to form a much larger video. The video contains a logo and song title (with opacity set) over the top of the video footage towards the bottom of the left hand side of the screen, obscuring a small portion of the footage throughout the entirety of the video. In additional to acting as a music video, the work will be promotion for my music. My first question is, can I use the stock video in this way? https://stock.adobe.com/uk/license-terms As an audiovis

Hi,I want to purchase a stock video on Adobe stock and I see 5 options for playback speedness:0.2, .05, 1, 2 and 5x. I can choose a speedness on the Adobe stock site. But how to adjust the playback speed of a stock video after downloading it? Is this only possible after purchasing a product or is there a possiblity after downloading a preview? I just have one option after downloading a preview...is that correct? Thanks very much in advance.best regards, Alphons

Can I have a refunded credit on the jpeg #455995507? I'm not using it. Thanks

I just started using adobe and I'm trying to save templates for premier pro from stocks, but everytime I download it doesn't save my assets. I have nothing in my library on stocks or cc and I have not used weird characters for my library. I'm so confused on what to do.

Hi there, In trialling the 10 images for free offer, I seem to have inadvertently licenced two images when I thought I was just previewing them! The images are: #313568630 and #301044458 I believe I only ended up downloading the first one, which I can delete. Please can I have this charge removed as I wasn't clear that I was paying for the image, I misunderstood and thought it was included within the 10 images offer 😞 Many thanks!Kelly

Hallo, ich möchte Bilder aus dem kostenlosen Adobe-Bestand für meine Website (Freiberufler) nutzen. Eins ist mir nicht klar: Genügt für die Nutzungserlaubnis eine Adobe-ID (habe ich) oder muss ich zwingend ein Abo abschließen, um auch kostenlose Bilder nutzen zu dürfen?Zweite Frage: Wo ist beschrieben, auf welche Art die Bilder auf den Webseiten zu kennzeichnen sind?vielen Dank im Voraus und GrußRobert

Haven't been able to access my license history only recieve an error. There is a JavaScript error in the code. Unfortunately customer service is garbage and I can't get past anyone other than a person is cut and pasting canned responses. Been bounced around multiple times being told the same troubleshooting. The link does not work.  If someone on the technical side just look at code YOU WILL SEE THE ERRORS. At this point I'm about to use up my current assets and cancel the service. 

I don't know what the term "standard assets" means.If I buy the plan with 10 standard assets a month, does that mean I can download 10 images?Help me understand.

This topic has been posted quite a few times, but none seem to have worked for me. For some context I just started using Adobe Premiere Rush and was trying to save an asset from stock for a project. But whenever I went to save it to my library there was a pop-up saying, "Could not save asset into your library". I have nothing in my library, and the photo is liscened.   [moderator edited subject, replaced &quote;-HTML with actual quotes]  

I cannot download (buy) photos, I have 4 points for not a limited time and I cannot use them? Who do you have to ask to be able to use the purchased points? Please help.

I am unable to save assets to existing libraries and I'm unable to create a new library. Currently working on a six month old Mac mini and in a chrome browser – which is where I've consistently and successfully worked with assets before...  What is the latest on this fix, I don't see anything posted since May 2021?

Cant save my asset to library anymore.

Hi I accidentally purchased #208620571 but I have no use for it. Can I return it and get my credit back? Thank you

Hello! Is it possible to use free images to create a commercial website?

Anyone know who is Max_776? Best regards Pedro

Dear All,   I'm an author and photographer and I've put some of my pictures on sale on Adobe Stock. After checking the use of my pictures on the internet I've found that they were resold by a German based website called "myloview".   (link removed by moderator)     Their support agent says that "they bought it from Adobestock" and "it's not their fault".   I've never put on sale my pictures on their platform.There's something wrong, right?

Hi,while browsing images I accidentally clicked on "license" button on random image on screen - and I did'nt find any way how to unlicense it, as it's not picture I'm interested in. I deleted it from my library, thinking it would solve my problem, but now I still have "-1 asset" from what I had - is there way to fix that? Maybe license button should really have some confirmation needed before actually licensing it for the user.Thank you,sincerely

HelloI have a blurred image on my website, which I downloaded as part of my free trial. How do I overcome blurring, please? I have attached a screenshot of the image. I look forward to your responses Stay safe stay well John White

In den Nutzungsbedingungen steht: (D) Verwendung in sozialen Medien. Sie können eine unveränderte Version der Arbeit auf Websites in sozialen Medien veröffentlichen oder auf diese hochladen, wenn: (A) Sie die Quellenangabe oder Namensnennung auf der Arbeit selbst anbringen („Name des Urhebers/stock.adobe.com“ oder wie auf  der Adobe Stock-Website angegeben) und (B) die Nutzungsbedingungen der Website in sozialen Medien keine Bestimmung enthalten, die die Gewährung ausschließlicher Rechte oder Eigentumsrechte in Bezug auf diese Arbeit oder die veränderte Arbeit zum Gegenstand hat. „Website in sozialen Medien“ bezeichnet eine Website oder Anwendung, deren Hauptzweck darin besteht, soziale Interaktion zwischen ihren Benutzern und die Freigabe von Inhalten im Rahmen dieser sozialen Interaktion zu ermöglichenDas heißt: Ich darf kein Adobe Stock Foto verwenden, denn egal ob verändert oder unverändert, weil facebook oder Instagram die Bilder ja möglichweise weiterverwendet??? Kann mir da

Scenario - I sign up for the month to month plan at 40 images a month for a 10 months.  At the end of 10 months I decide to cancel.  I've licensed and downloaded 400 images during that time.  Can I continue to use those images that I licensed and downloaded while I had an active subsciption in social media posts after the cancellation date and in perpetuity?   For example, in month 11 I make a social media posting using an adobe stock image that was licened in the past with an active stock subscription.   The subscription has been cancelled, can I use that image in a social media post in month 11 without an active subscrption using an image that was licensed in the past under an active subscription? The stock license terms and conditions and the few questions and answers in this formum make me think I can use the images in perpetuity, am I wrong? https://www.adobe.com/legal/terms.html

Bonjour,Je me demandais est-ce que sur les supports de communication, il faut créditer seulement ©AdobeStock ou bien ©AdobeStock+Nom photographe ? Est-ce qu'il y a des obligations légales ? Est-ce que selon les supports les règles changent ? (Magazine, site-web, packaging...).Merci à tous 🙂