Questions

The license policy is too difficult.I'm thinking about buying an extended license.It's for cover photos of music album.The information that can be included in the album's cover photo is very closed.The picture copyright holder cannot be specified.And the music copyright holder is specified.Is it a violation of the terms and conditions?

When searching for Stock images I find it annoying to have to dial in black  (#000000) if I want to search for just B&W images and even doing this I still receive image results that contain color does anyone else share this sentiment? My suggestion is that you add 2 checkboxes (⬜) in the color area of the filters 'sidebar' on for pure B&W images and one for images that contain color, If the user checks (☑️) the color checkbox this would invoke the color picker allowing them to dial in a specific coloremojis from https://emojipedia.org/

Hello. I normally upload my images on Pixabay. One of the images appeared on Adobe Stock which I didn't upload & soon I realised its a stolen image uploaded illegally on Adobe Stock  . I would really appreciate if Adobe Stock can investigate in this matter and take strict action against the accounts. Thank you  Link to the original image I uploaded on Pixabay on 11th Oct ( https://pixabay.com/photos/indian-palm-squirrel-squirrel-rodent-6693577/ ) Link to the stolen images :https://stock.adobe.com/images/squirrel-in-the-forest/463711425 https://stock.adobe.com/in/images/squirrel-in-the-woods/463377207    

This is completely useless, i can't use any of the illustration files I find in ai/png as it has an actual image background of a fake transparency. Why is Adobe stock allowing these images into Adobe stock? None of these images should be allowed in the program. And no I'm not reporting the images as there are too many and I'm not wasting any more of my time. Fix this immediately. 

Hi,were can I get an clear answer to the usage of stock material on instagram an facebook?The license terms are in my mind not that clear and I wan't to know, if I can use the licensed picture in the specific look I have created ... or not.I hope, someone from Adobe Stock can give me the answer with no link to the license terms.Best regardsThomas

My Adobe license runs through my company account. The stock subscription runs through my personal account. Since the last Adobe update, access has only been granted via the company account. I no longer have access to my paid images. There were at least 60 paid photos. My abo runs since 2016 I've already tried logging into different browsers ... it doesn't work. Can somebody help me please.

I purchased an accidental stock video because I thought it was in my stock plan and I could simply save it for later.   Card has already been charged but I don't have a need for the stock video. Where can I cancel the order/ refund? Can't find a chat option either. I'm a bit frustrated.

Hello, is it possible to display images from Adobe Stock with a standard license indefinitely via online advertising campaigns (Google Ads, Social Media) or only up to 500,000 times?

Hello,   I bought a stock video, this one should be 1918x1080px, but it is a 1278x720px video. How can I download it at the promised resolution? Thank you,   https://stock.adobe.com/ch_fr/video/planet-earth-spinning-on-its-axis-view-from-a-space-station/362548535?asset_id=362548535

I was scrolling through on my phone and tried to tap into the image, next thing I know, it states it is licensed! Is this a quick way for Adobe to make people spend credits, or is there a reverse option? Most stock photo sites, have a sort of shopping cart option. 

Hello,We have a subscription of 750 Adobe Stock images, and in addition to this, we sometimes purchase 150-credit packs for premium content. It seems that by default, we are using those credits even with the standard images that should be included in our monthly plan of 750 images, but we do not know how to see which option we are using (if monthly subscription or credit pack). Adobe stock website does not show nor ask which plan do I want to use. How can we standardize the usage of our 750 monthly images?Thank you!

I had a fotolia account, and now it is closed and I'm trying to find out details of images that I purchased. I.e. what license and I had for the images that I received

Hi matesCan I use lisenced designs that I purchased from Adobe stock to use on Merch by Amazon t-shirt?When I purchase a certain design with its lisence, does it mean I own the right to use it for commercial purposes ( ex: T-shirt )?Thank you 

Looking at the pricing page, it lists still images and HD video. It doesn't say anything about the pricing for audio files.   So ... what is the pricing for audio? Same as HD video or ... ?   Neil

I've applied a music track to a sequence, and it even appears in the Premiere pro bin now.   However, anytime I click on the cart icon in the ESP or the bin, all I get is a dialog confirming I want to to proceed to Adobe Stock and license the item. Then ... nothing. I've used stock audio in the past without troubles. This time, zip.   Another user has also posted about this on the Premiere Pro forum.  And yes, we're both completely logged into our Desktop CC apps, can see our Libraries and everything.   So ... would love suggestions.   Neil

Hi!I purchased Premium Foto, but I would need higher resolution. Is there a way to get refund for the low res foto when I buy same motiv with higher resolution?

Hello, I'm seeking clarification on whether I can use Adobe Stock vector illustrations on food packaging that will be sold in store. If the extended license is purchased for the Adobe Stock vector illustration can it be used on the packaging? This product will be sold in stores across the U.S.

Good Morning.Is it possible to get a refund from adobe for 120 unclaimed images (adobe stock). I am not using my account and will close it when the contract year ends.Thank you

I have grown really frustrated with a specific company downloading stock video from Adobe and reselling it as their own. I have reached out to Adobe with no response. Check out and let me know what you think! You can Tineye all of their content and find it on Adobe Stock Video. https://www.motionworship.com/7292/longplays/sunset-aerial-mountains-longplay/https://www.motionworship.com/3524/longplays/epic-mountains-longplay/https://www.motionworship.com/21670/longplays/epic-spring-aerial-longplay/https://www.motionworship.com/17893/longplays/epic-winter-aerial-longplay/  

I learned recently that CC Pro comes with free unlimited stock images as well as access to a collection of "5,000 stock videos." Where can I find these videos?

How do I buy individual templates without a subscription?

Sehr geehrte Adobe-Support Community,ich hatte ursprünglich geplant ein Abo bei Ihnen abzuschließen, mit welchem ich Ihre Medien auf meiner Webseite, auf Fotoleinwände drucken wollte und diese an den Endkunden versenden würde.Jetzt habe ich folgende Frage, der Verkauf von Produkten ist nur durch die "erweiterte Lizenz" gewährleistet, ist das korrekt? Eine "standart Lizenz" wäre nur für den privaten Nutzen?Mfg und einen schönen TagHannes Tunk

Hello, I have an adobe stock subscription of 10 images per month and I am currently paying € 23.99 including tax and I just received an automatic renewal email with a price of € 35.99 including tax or € 12 more per month! Customer service is obviously unreachable have you also received this email with this big increase?

Clicked "License" button by accident - pls reimburse asset quotaFILE #:  458975023Thanks

Hi there,I have illustrator and photoshop.  I've downloaded a vector file but I can't figure out how to remove the checkered background in illustrator.  I've lucked out before and just copied an pasted the single element, but this is a snow setting, so I can't copy and past every single element.  There must be an easy way to remove the background in AI?  Any help is much appreciated.Thank you!