Questions

I didn't realise I hadn't updated my card with you, Adobe. I have done so but my 47, or so, credits don't appear to be showing up still. It is saying I have 10, what thats not fair when I have been paying for your stock services for over a year now.  Please can somebody put them back on my account or refund me £88.76 for the 37 credits.I would rather the £88.76 but I know you would rather reimburse me the 37 credits LOL, either way I much appreciate it.Dale

HiSeems to be a common issue where you cannot cancel an adobe stock subscription.The way this is advertised is very misleading and is worthy of a complainant which would no doubt be upheld by an ASA ruling.The how to guide on how to cancel is inaccurate.The contact us page does not allow you to contact anyone from Adobe.Can someone from Adobe please contact me pleaseThank youBenjamin

How do I know if the picture are vectorized? I have a few pictures yhat needs to be vectorized, how do I know if the pictures I choosed are?Filenumbers: 6932289, 112914387,110048101,101104353

So I had a Subscription but I never used it. So i still paid monthly and the money was on Adobe Stock in terms of free pictures i could download.I had like 60 free photos i could download and then i decided to cancel the subscription, as i wouldn't even use those 60 up.Now that i've canceled it, all of those 60 photo-coupons are gone.I already paid for those i just had to download what i wanted.so i lost money to adobe.Please help!

Hi all,I found the following stock video by a user named @iverb:https://stock.adobe.com/stock-photo/lightning-storm-at-sea-ocean/95743073?prev_url=detailhttps://us.fotolia.com/id/95743073I like it for my project but need it in 4k.  How can I contact someone (or who) to get it rendered out in 4k??    Since it's double the resolution I'm willing to pay double the price of the 1080 HD version.   Because of the low bitrate and nature of the project...simply upscaling this one isn't acceptable (water in clip also seems to be choppy/stutters...need it smooth)It would be helpful to not have the rain on the camera lens as well.  Any help to get a 4k render like this would be immensely appreciated!Thanks -Josh

I'm having an issue with some ai/eps files not opening or importing into Corel Draw Home & Student X7. I can import and open some files, but not all. I get an error message on more than 80% of the ones I try to use. I've upgraded to this version specifically so I can use my Adobe Stock membership fully and finding this frustrating.

Does Adobe Stock allow for printing of images as a means of showing a supervisor before purchase without charge?

I'm so frustrated! I was switched to Adobe Stock from Dollar Photo Club had over 80 credits left and I lost them when I canceled my membership. Well I restarted my membership so I can get them back and there is no way for me to contact support.I'll say, I'm really disappointed in this. I shouldn't have to spend 30 minutes clicking around a website only to be taken to some forum. If I want to contact support, I should be taken there immediately!

I want to merge two Adobe-Accounts. There is one Account I only used for selling my Photos on Adobe Stock. Now I've a new Account which i'm using for the whole Creative Cloud. Is there a possibility to bring the Content (especially my uploaded Photos) from the "old" Adobe-ID to the new Adobe-ID which I mainly want to use?

Hello.I have the same problem as all th others guys: I can't cancel my stock subscription.Where is cancel button?? Could you please do it me ? Thanks !

Hi,I have the same problem as all th others guys: I can't cancel my stock subscription.Could you please do it me ? Thanks !Best regards.Laura Marinelli

I would like to cancel my subscription before the renewal date, which is tomorrow. Please tell me now how I can cancel this.

I am very upset. I accidentally signed up for a trial for adobe stock in October I could not figure out how to cancel it then, I  decided to go ahead and use it.  I remembered this week that my trial would be up soon I  tried to cancel but no plan or product shows up to be able to cancel. I have been trying to get in Contact with someone for the last few days but it is impossible. I got charged over 30 dollars on PayPal today and I am ferious because I have tried everything I know to do and I  can’t figure out how to get it canceled. I  can’t find a number to call or anything. I  am really hoping posting here will help. We will see. I don’t know if it is possible but I would appreciate a refund. Please help!  Also I have a lightroom subscription that I️ would like canceled also.

I purchased an illustration, thinking I'd receive an EPS Vector file (because the image title includes the text "eps10") and then a JPEG was downloaded instead. The file number is 72171452. Could I please have a credit applied to my account? Thank you.

BuongiornoIl 14.9 scade il mio piano (che non ho rinnovato)  e Volevo scaricare le immagini a cui avevo diritto per l abbonamento pagato durante l’anno ma non mi da più la possibilitàperche mi dice che il mio abbonamento è annullato, MA PERO NON E’ ANCORA SCADUTOPERCHE’ NON POSSO SCARICARE LE IMMAGINI CHE HO PAGATO!!!! ATTENDO UN CHIARIMENTO QUANTO PRIMA.GRAZIE

Guten Tag,Wer kann helfen: ich habe lediglich einen Screenshot einen Adobe Stock Bildes und kann die  das Bild nicht wiederfinden, da ich die Nummer nicht besitze?LG Christoph

The pixel resolution is posted under the photo but not the dpi. What's the resolution on the free photos? In order to to larger files do I need to spend $?Thank you

I just downloaded the file:Text Messaging Infographic – obraz | Adobe Stock Unfortunately, when opened in AI shows graphics not related to what the preview shows. Is it a mistake or a scam?Please help.Marek

Is there any way of staying just with fotolia?  and leave the Adobe-Stock?  or are they working sort of hand in hand.Anybody know?

Hi, I have some question.I want to redownload some pictures which I have purchased from Fotolia. But I don't know how to batch download them? Because there are lots of pictures. I am worried about overtime.

How do I get credit for the two photos that I downloaded? My partner and I were browsing on our  touch screen laptop and we accidentally downloaded two images. hate that they don't ask for confirmation before purchasing it. Ive done this a few other times but this time I can't afford to lose two credits. Please help.

I searched for the answer but there is no clue. Is it possible to sell editorial images at Fotolia?

bonjourje cherche le detail des ventes d'une de mes photosen effet je viens de voir que sur amazon qq revend cette photo gravée sur medaille mais je ne crois pas l'avoir vendu en licence etendueil faut bien une licence etendue et non standard pour utiliser une photo sur de la marchandise revendue?merci pour vos reponses

How can I unlicense a photo? The options are too close to each other, especially in a grid view.Thanks in advance.

Image not downloading as specified - comes out small raster not vector