Questions

Hello, I got the following message on one of my devices when I entered Adobe stock:Access DeniedYou are not authorised to view this page.HTTP ERROR 403How do I fix this? The website works on my other devices, but I want it to work on this one as well. I can still enter contributor.stock.adobe.com. Please help.

I have licensed dozens of pieces of music, images, videos, etc from Adobe Stock.Sometimes, months after creating content for YouTube or Facebook, my content is flagged as a copyright strike. If I'm lucky, I remembered to copy the license information to a text file, so I have it on hand. But many times I don't have that information handy. How do I retrieve the license information for a previously licensed and downloaded asset? It doesn't seem to be available anywhere on the website.

I added a Standard License audio as soundtrack to youtube. Youtube blocked the video and when I showed them the license, it said I can use the audio but I can't earn money from the video for my account. I am posting cooking videos and want to gain followers and eventually monetize the account, not the specific video. please advise.and by the way, this site says that you can contact human help at customer service, and even has an icon with headsets, but have all the humans gone home?

I'm very disturbed and saddened to see so many AI-generated images of people with Down syndrome available for purchase on Adobe Stock. Some of the images look very distorted and grotesque like the one below or support generalizations of the disability. As a person directly connected to the Down syndrome community, I fear the impact this could have on the public's perception of all people with disabilities. Who is screening this material for sale?  

Hey,I wanted to download an image, but I noticed that the author made a mistake (a layout of EU Parliament seats, and a part of it is missing) and I would like to let him know. Is there a way to contact him or a place to report an error?

I am new working with adobe Stock.  I had been looking and clicking and trying figure out how this whole thing works.  As a result I have licensed items that I didn't even realize and now I am without a license and need to find some different icons. The items under my account that I didn't realize I licensed are as follows:- 225557681- 370641148- 209121003None of the items have been used and was hoping that someone can help me understand the process if possible to get these removed from my account. Thank you,Steve Mannon - USMC Veteran  

I'm experiencing the same thing right now. Bought an image but can't download it?

How do I search for/filter results in Adobe Stock in order to find templates that can be used to create mockups? I have already created my own artwork (brochures, website, social post, phone app, etc). I need to find mockup/layouts to drop my art onto and then save images for my design portfolio. Most items I see in Stock state in the details that the preview images are not part of the download.

hello I have loaded a picture by mistake, could you cancel it please. This is the number : #666701011 My account is Play Bac [Moderator deleted private information. Please do not post private information like e-mails and phone numbers] Thank you.

Hi, everyone,I'm an Adobe Stock Contributor and I found some of my patterns being sold by another person on Spoonflower (print-on-demand for textiles and wallpaper). They sell them as their own design without any reference to the artist (i.e. me). Before taking any further steps, I'd like to know is this usage is allowed under the extended license.I've read all the license terms, but I'm still puzzled.Thank you in advance for any help. 

I recently cancelled my Creative Cloud subscription but kept my Adobe Stock subscription. I had over 60+ available to use. When I log into my account, the credits are nowhere to be found. How do I get them back?

I'm in the USA,  We implement Geofencing which restrict access to only USA site.  When tried to download stock, it tried to download from URL stock-apex-images-prod-ew1.s3.eu-west-1.amazonaws.com which is in Ireland.  This cause me not to able to download.  I their a way to force the download to use USA IP address instead of EU?  

I currently hold a Premium license for Adobe tools. With this license, am I permitted to download audio music from Adobe Stock and incorporate it into my video projects legally?" This version adds clarity by specifying the intent to use the Adobe Stock audio music in video projects and seeks confirmation regarding the legality of doing so with a Premium Adobe license 

Every 10-15 min I get bumped out of the stock image website and have to log back into the Adobe Stock images site over and over all day long, even though I'm still logged in on Creative Cloud.  I always check or double-check that "Stay Signed In" is activated, I don't feel like this function works on the browser. If anyone has a workaround or fix for this I'd love to know. Running on Mac 13.5 (22G74) using Chrome with the latest update. 

I am a music artist album graphic designer. I have a question about licensing.Arrists will be distributing my album design, which I created using texture and other software purchased from Adobe stock, to various music distribution platforms such as Apple Music, Spotify, etc. In this case, which license should I purchase?

Gibt es ein Abo "Adobe Stock – 3 Stockmedien pro Monat". Es wird auf der Adobe Website mehrfach erwähnt, ich kann es aber nicht als buchbares Angebot finden.

 Hi, I need help with understanding the rules and limitations associated with the standard license for Adobe Stock and Adobe Express images. I've read the terms and conditions, but I'm still unsure about some points. I have a few questions: 1. Can I use images downloaded with the standard license on my website, unchanged? If not, will adding an additional element to the photo be sufficient for me to use it?2. Can I download materials found in Adobe Express media without graphic editing? If not, will adding any additional element to the image allow me to download such a file to my device?3. How can I share images on my website without breaking the rule about others copying the photo? Best regards!

accidentally licensed image #662078489, would like to return it and get refund of the credits.Please help.

I pay for stock with Adobe and get access to Epidemic sound - but does that include sound fxs?

Is it really correct to sell a image for 500 euro? Extremly expensive or something wrong?https://stock.adobe.com/se/images/aerial-view-of-semi-truck-on-bridge/108923424?prev_url=detail

Hi, I am trying to figure out how to use Adobe stock and I accidently licensed something TWICE that I was just looking at!    [moderator detatched from old thread]

I would like to ask about the use of music in videos published on Instagram and Facebook Reels (maybe TikTok and Youtube Shorts too) in terms of redistribution, because on these platforms it is not possible (in the reel's publishing settings) to prohibit further use of audio material from the reel by other Instagram users.

Hi!I want to use a standard licensed image to make a present for someone. I want to print it on a shirt. Is this allowed? There would be no exchange of money

Hello. Can someone please explain me something because I don't get it. I pay for a plan '10 asstes a month' since June 2023. These 10 assets, in case I don't use them, were suppouse to stay on my acccount up to one year. And now, instead of asstes, I get some credits. Why? And these credits don't renew on my account. So I have a subscription for 9 months now and I downoladed exactly 11 asstest during this time and my credits are already gone I can't get download anything more from the Stock anymore. Can someone please tell me what am I paying here for?   [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Hello. About 5 months ago I subscribed to Adobe Creative Cloud as part of my curriculum. After some time, the amount debited from the card doubled and it turned out that I also had a second package with Adobe Stock included, which I did NOT add myself. I tried to cancel my subscription, but now it asks me for 180€. how to avoid this penalty payment and why was it added by itself? thank you in advance.