Questions

For 10 assets /month, an extended license costs 21 credits.If have for 720 assets /mo, why does it cost 240 Extended License Credits? I don't understand why there is such a difference.   [moderator cured topics, do only select relevant topics]

Dear Communtiy, how can I change the default library for media? In the settings in a library cih only have the option to delete or rename the library. Many greetings,Artur   [Moderator moved the thread to the correct forum]

Schönen guten Tag, wir haben die offene Frage, wie die Weitergabe bei Bildrechten für Agenturen an Kunden aussieht. Gibt es dazu genauere Informationen?  Welche Lizenz berechtigt die Weitergabe der Bildrechte? Dürfen die Bildrechte dann nur für das vorbestimmte Projekt verwendet werden oder auch für andere Maßnahmen?  Vielen Dank vorab. Viele Grüße!

Hello. I also accidentally downloaded an image #639590634 Please refund and make the unstructions more clear on your website.    [moderator detached from older thread]

I downloaded #587451425 for mockups and the image got approved. I can' t find the image anywhere on adobe images now or it doesn't show up, please advise.   [moderator detached this from older post]

Hello, I would like to cancel my subscription to adobe. I would like to avoid paying early cancellation fee since it is very expensive for me. Is there any way to cancel without paying the additional amount. Please help!

I am from the UK but am apparently using the USA version of Adobe Stock. How do I change this??

I accidently licensed image (576491256). Is there a way to get a credit back? I do not intend to use this image and did not download it. It's really bad that there is no confirmation prompt for licensing image, it's so easy to do and credits are expensive and can't afford to be wasted 😞

ADOBE system randomly deletes money from my account. It straight away debited money. I got the bill and it also says every month we will charge you with that for adibe stock plan when i have not chosen one. This is kinf of an negative waty of looting money. they put up all plans. make you buy some stock images and keeps reccuring plan payment. Also this is designed in such a way no one can sue them.    [thread detached from older problem messages]

I have licensed a short video from Adobe Stock and used it in an Instagram post. Now I want to create an ad from that post. Is that allowed? Thanks!

I bought Adobe Illustrator a month ago and I love it, but I was offered free ten images from Adobe Stock. Since the offer was free, I figured it wouldn't hurt, but I really don't need stock images for my business. I'm not going to be using it. I downloaded one free image a month ago just to play around with it. I didn't realize I would suddenly have a membership plan with Adobe Stock. Nothing against the program but it's not something I need at the moment.

I signed up for the free trial of Adobe Stock offered when I signed up for Adobe Premiere, and found I never used it. When I went to go cancel, the notice said there was an "early cancellation fee" for $135. This is so predatory I can't even believe it. I'm trying to find a number to call to talk to a human person about this but haven't found anything. Until I can get in touch with someone I'll be taking to social media and also letting my network of editor friends and students know NOT to use Adobe services. 

I had 100s of image credits in Adobe stock. Paid 870 USD over 3 years. Have not downloaded most of them. Due to unforeseen circumstances, I was not able to continue the subscription. When I asked in the chat if there is any way to redeem those for which I have already paid, they disconnected without answers. This is frustrating. Has anyone faced such an experience? How to solve it?

If we buy a photo from Adobe Stock - are we allowed to change and edit this photograph?Like for example put our product in the photo and publish it? We are a bit unsure as their guidelines seem to read you are NOT allowed to.When we talk to some customer service from them in India they say we are allowed if we buy the extended license type.

How can I cancel the premium license of an image? I accidentally bought it but I can't afford the £220 and urgently need a refund of the 67 credits for my work project. Please can you help me? Eek!

How do I report a photographer for inappropriate photos of a girl who is clearly a teenager in positions wearing either nothing or almost nothing? She's dressed to look young too (schoolgirl, etc) in these positions. It's highly inappropriate.   Link to his portfolio is here: <removed - check history for link - kglad>   I made the mistake of looking up "teenage girl" when I was looking for an image for an advertising campaign I'm working on, and those images came up. Awful. Would never expect to see something like that in the Adobe Stock catalog that I'm searching on my work computer.   [abuse removed by moderator]

During a search I came across a series of pictures of children in bathing suits, that I find highly inappropriate. Is this the place to report this, or is there an email, so I know that I am in contact with real people?    Please look in to it and remove them: https://stock.adobe.com/dk/search/images?filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bcontent_type%3Avideo%5D=0&filters%5Bcontent_type%3Atemplate%5D=0&filters%5Bcontent_type%3A3d%5D=0&filters%5Bcontent_type%3Aaudio%5D=0&filters%5Bfree_collection%5D=0&filters%5Bcontent_type%3Aimage%5D=1&filters%5Binclude_stock_enterprise%5D=0&filters%5Bis_editorial%5D=0&order=relevance&safe_search=1&serie_id=276098562&search_page=1&search_type=see-more&get_facets=0

Hi there I have a few queries about applying Creative Commons license on a document that contains four images from Adobe Stock, please. Adobe's Standard License applies to the four images I have used, which I downloaded during a free trial period. I have used them in a document, adhering to the terms and conditions of the standard license. However, I would now like to apply a Creative Commons License to the document.  My questions are: 1) Can I apply a Creative Commons license to the document if it contains images downloaded from Adobe Stock during a trial period?2) If I can, does it matter which Creative Commons license I use, or should I use the most restrictive (e.g. CC BY-NC-ND: allows people to copy and distribute the material in any medium or format in unadapted form only, for noncommercial purposes only, and only so long as attribution is given to the creator)?  Any help would be much appreciated! I have asked Adobe staff on the chat, who have

Adoby stock imege and video 

I have through my subscription a licence for about 400 pictures of Adobe Stock, all for one customer for whom I produce a magazine.Now this same customer wants to use the pictures I licensed for a website. How can I transfer the license to my client? I can see my downloads in my licence history, but I can't see how to transfer the licence. Or, preferably, I would grant my client to right to use any picture I have downloaded for their publication. Can I do that?

Merhabalar,Adobe stock deneme üyeliğini iptal etmeme rağmen gün içerisinde hesabımdan 2 defa abonelik ücreti alındı!!! 2 defa Adobe Stock tarafından, bilgim dışında alınan abonelik ücretin hesabıma tekrar iadesini istiyorum!Ancak Adobe Türkiye'den ulaşabileceğim kimse yok malesef yada ben bulamadım..Adobe stock ada ihtiyacım yok. Planıda iptal edemiyorum. Ücretsiz deneme üyelik yapıp iptal ettin sanmıştım. Fakat bugün iki kere kartımdan bilgim dışında para alındığını farkettim. Alınan ücretlerin geri iadesini nasıl ve kimden talep edeceğim?..bu konuda yardıma ihtiyacım var !

I have used a free Stock trial on my school-account, which shouldn't have been possible, but it was. Now I haven't been able to log into said Account for 2 months, while still having to pay a monthly subscription. Since I can't login to the Account, I'm also not able to cancel the subscription. I am in desperate need of help and haven't gotten any for weeks, debating to go to my lawyer. Thanks for any advice.

Hola, he comprado por error una imagen de 200 créditos!! La imagen es #438615663. Necesito por favor que me devuelvan los créditos, pues no voy a utilizar semejante imagen. 

I have a 10 images per month Adobe Stock Plan adn I would like to downgrade to another plan (annnual, monthly payment) because I can't affort the first one. If I do so, I will be charged with 50% of the remaining payments of the old plan and with the monthly new plan or just with the monthly payment of the new one?

1. Can I use images or videos downloaded from Adobe Stock for commercial purposes (such as my company's website or product guides) without violating copyright laws?2. If I modify the downloaded material (e.g., add text to a photo, change a part of a picture, etc.), will I be in violation of any copyright laws?