Questions

A few years ago I created a logo for my band in the older version of Adobe Express.  When the new version came out I converted it and it broke everything.  I tried to fix it then., but got frustrated and stopped.  Now I need to have a higher resolution version of this logo so I'm trying to fix it again.   I searched and found there used to be an option to reconvert the files, but that option doesn't appear to exist anymore.The design isn't difficult, my biggest issue is figuring out what font I used.  The font in the "converted" file is very wrong.  I've tried to search for a font match with no luck.  I have the paid version of Adobe Express, but when I created the file I had the free version.   Here is the correct Logo  Here is the converted logo  Can anyone help me identify the font?  In the converted file it uses "Amatic SC", but as I said that looks totally wrong.  Did Adobe totally change that font?&nb

My Express screen is missing the layer panel. How do I get the panel icon back?  

I have assets I would like to download from one of my brands and there is no download button anywhere. I can see the assets but no way to get it out of Adobe Express. What the....

Hello. I am unable to download any of my projects. I've tried as both video and GIF and keep getting the same Download failed error message. This is happening with others on my team as well.

Howdy!I'm very new to the Adobe suite-- my university provides us with free student accounts, or I'd never be able to afford it-- so I'm still trying to get my footing with how to use the Adobe Web features that I have access to. I admit I'm often more than a little frustrated with the UI, but I am sure it's just about a learning curve. Here's the full situation:One of my professors shares the lecture recordings as MP4 files, which we can download. I want to be able to set them up as an audio-only playlist in my phone so I can study (albeit in a somewhat ambient way) while I'm on the move. I prefer to listen to the recordings at 1.5 speed, and if I do set these up as a playlist of audio files, I will no longer be able to control playback speed. So, my goal is to: Edit the mp4 files to be at 1.5x speed. Convert the files to mp3. Various import and synchronization processes that have nothing to do with Adobe. I've uploaded the first mp4, as a test, and have

  This MAX London brings new Adobe Express features to help users create content faster, smarter, and bolder. With AI-backed features like Gen Video, Enhance Speech, Clip Maker, Dynamic Animation, Generate Similar, 30+ Image Filters, and much more, designers, photographers, and content creators can now work more effectively, ensuring brand consistency across all projects while managing large-scale productions.   Try it in the App Adobe Express helps you quickly edit, combine, or convert your files on the go.  Adobe Express   New features in Adobe Express   Generate Video   Use detailed text prompts or starting images to generate custom video clips using this new Gen AI feature.          Enhance Speech   Clean up voice recordings or videos with background noises and echoes for clearer sound.               Clip Maker   This quick action generates clips

Hi all. Trying to troubleshoot why my Adobe Express document suddenly will not download as a PDF with the correct format. Some of the font appears to be bolding itself, thereby changing the paragraph structure and causing overlap. It does not happen if I download as a png or jpeg. I've attached the correct version as a png and the incorrect version as a pdf. This document has downloaded as a pdf in the past with no issues. I just had to go in and correct some text at the bottom of the page (no where near where the issue is occurring at the top of the page), and now this. I've tried clearing cache. No dice. Any help would be greatly appreciated. 

When I'm using generative AI, it will generate 4 options (or more). How do I save all of them as a set, without having to go back to generate each time?

Hello,  does anyone know how can I transfer my Adobe Express account to another person? I'm leaving the company and then stop using Adobe Express. However, I want the new person to use my account (premium). He has already created an Adobe Express account and I've shared all the templates with him.  However, I want to transfer my Premium account to him to fully use, edit and create the contents. Can anyone help me please? RegardsNicolau Monteiro

Can you add Laungage POLISH to Caption program? SPoken Laungage Polish. 

Hi,I've been using Creatopy as ad generator, but i'd like to move to Express, since we have it and i've noticed lots of improvements. I create a few different set of display ads (google/fb/etc), each set has about 10 sizes. I saw how to create a size and then duplicate the ad into different sizes, but I can't find a way to easily update the whole set with new copy or small changes to the copy, once the set is complete. Even changing picture, it seems that i have to go in each size and make changes there. Is there a better workflow? am i missing something?thanks!

I don't much options to add audio in my video. Even if I am creating a social media post, these days it is important if there is an audio attached to it. If the library is so bad then how can i add good audio to my videos.If Adobe can get rights to have more audios then it would be great. I am totally off due to this. I am switching to Instagram native video editing tool to do so. Please do something..  Thanks Abhi

It would be great if the left side with a menu stays open. currently, while clicking around your image, different menus open and close and the image jumps around as you try clicking on an area. 

Hello Adobe Community,I am a K-12 teacher in India and I'm trying to sign up for the free Adobe Express Premium for K-12 educators. Adobe's website clearly states this is available for individual teachers.I attempted to sign up using my official school email address. However, during the process, I was never prompted to upload any verification documents (like a school ID or salary slip) to confirm my K-12 teacher status.I then contacted Adobe Customer Support chat twice . Both agents were from the "enterprise team" and kept trying to direct me to fill out a "consultation form" for institutional contracts or suggested contacting a team for paid individual Creative Cloud licenses. This was frustrating as it did not address my query for individual teacher verification for the free Adobe Express Premium.For comparison, platforms like Canva for Education and GitHub Education provide clear, direct individual teacher verification processes, often involving document uploads if the email isn't s

Can I use a video created in Animate Characters (Free Adobe Express) for commercial purposes? It would be a small part of a large digital resource. Where do I find license information for similar products that I might create? Thank you.

 I continue my tales of old, hoping that someone cool enough to be in the Adobe club, will travel down to the archives, pull out some old VHS tapes and watch what Adobe has created over the decades. Why? Because Vimeo has added video "hotspots". Yes, the "Hotspot" created by Adobe in the early CS days to make web building easier in Dreamweaver. You could upload any static image, draw a box and add a link to any page. Please bring "hotspots" to Adobe Express. And yes, I will post this on the community board. I share here so if there are more votes, it can possible become a reality. General public users, I am one of you and if we all vote together, maybe it will make a difference.

I created a QR code that linked to a specific page on my website which I got printed on flyers. I think the URL for that page must of changed because now when I scan the QR code it just takes me to adobe express website.Is there a way to find out what the orginal/old URL use to be for that QR code? If I had that, I could get the website URL changed to match where the QR code use to take you.

Hi, I am having issues with some of the team I am providing branded templates for, going off and using the bespoke brand fonts to create off brand assets themselves. Is there a way to block these bespoke fonts from being used outside of approved templates?Thanks

I’m facing a serious issue. I had created a QR code using Adobe Express, which pointed to a specific Google Maps location. Unfortunately, that location has now been removed from Google Maps, so when someone scans the QR, it no longer zooms into the right spot. To make matters worse, I created the QR code before signing into my Adobe account, so it’s not available in the “My Projects” section. And I’ve already printed this QR code on an invitation card, so reprinting or editing the QR code isn’t an option right now. I’m desperately looking for a workaround—maybe a way to redirect the existing QR to a nearby correct location or somehow recover the project. Please, if anyone knows a solution or has faced something similar, I could really use the help.

Hi - I created a video using "Animate characters". instead of "recording", I selected "browse" and uploaded a mp3 file. The problem is that she sings even when there is just music - no singing. I'm a newbie and looking for suggestions to fix this.  Version 28.2.0

Hello community,I’d like to raise a point that I believe concerns many of us who use Adobe Express not just to create, but also to automate our publishing workflows (LinkedIn, Instagram, Google Business…).While tools like Figma, Canva Pro, Crello, and others offer direct links to . jpg or . png files that are easily usable in automation platforms (Make, Zapier, n8n…), Adobe Express, despite being the creative leader, only provides a link to an interactive web page. 🤔 🤔This makes things unnecessarily complicated for those of us who want to automate and stay within the Adobe ecosystem.Maybe I missed an option somewhere? I’d love to know if there’s a hidden trick or planned improvement to get a simple, usable image link.Have others here encountered the same issue?And Adobe, any chance this could be addressed to align with what competitors already provide?Thanks to the community for any tips, and to Adobe for considering this improvement for creators and automation ent

Hey Adobe Express Community,As a dedicated content creator, I'm consistently running into a significant hurdle that's impacting my workflow and creativity on the platform. The current landscape of online content, especially for platforms like Instagram, Facebook, and TikTok, is overwhelmingly dominated by the 9:16 aspect ratio (1080 x 1920 pixels), which is ideal for full-screen vertical video content like Reels. This is the industry standard for what viewers expect and what platforms promote for optimal engagement. The challenge is that the vast majority of stock photos and videos available in our Adobe Express subscription are still predominantly in the 16:9 (widescreen) ratio. When I search for any image or video, I find that less than 10% of the available content is in the 9:16 ratio that's now essential for creating marketable, well-formatted content. This forces creators like me into a frustrating workaround: we have to leave Adobe Express, search for 9:16 stock on thir

Hi All I am wondering if there is a way to create a pool of static AI generated shots of the same avatar in various angles and with different clothing, emotions etc They will be used in a tutorial leaflet specifically for tattooing so its important to keep them the same and generate a set of images that are clearly the same character. If this cannot be done in Express then perhaps someone can offer a suggestion in another Adobe app? Thanks for reading!

Hi Greetings!  It's a request and suggestion to the team to keep my account in older version only. Iam not comfortable creating any work through new version.  Thanks! 

I'm brand new to using Adobe Express, I just downloaded the app a few hours ago. I tried to create my very first project and the app keeps stopping me to tell me that my storage is full... When I tap the prompt to "manage" my storage it takes me to a page with nothing there, I can't delete anything because I've never created anything. How can I fix this?