Questions

Hi, I'm a clinical psychologist and plan to use Adobe CC products to help students with social skills across a variety of contexts. I also want to develop friendly methods of conducting interviews with younger students and pre-schoolers. However, I'm lost. The easiest method would appear to be to create a character, record the voice and movements, then augment the voice to make it friendlier. I have looked at Character Animator, Animate, and Adobe Express so far, but am not sure what will most easily allow me to do this. So far, my workaround is to export the MP4 to Camtasia and raise the frequency of my voice to make it sound more like a child. Does anyone have thoughts or recommendations?

Until recently my old android tablet wasn't supported on the new version of Express so I was working on an older version. The files didn't cross over to my phone but whatever. I had a specific file I use all the time with a curved text layout that was in both upper and lower case letters. When support for my tablet kicked in, the app updated and the next time I opened the file, it converted. And now my curved text will only be in uppercase. I have been using this file for months with lowercase curved text. Please tell me there is a way to get my curve out of all caps. It clearly worked fine on whatever version my tablet has been using before this. (Or Is there a way to get that old version back?)

Similar to my request yesterday, please develop an add on for lightroom cloud to the Desktop version of Adobe Express.Adobe Express (Desktop) has connections to One Drive, Dropbox, Google Drive and Google Photos. Adding a Lightroom Cloud Connection will negate a need to preselect images from Lightroom cloud, export and then upload to Adobe Express.btw. awaiting for the collage to get out of beta. Presently multiple photos select from Lightroom Mobile (Android) share to Adobe Express is turn off (ie only single photo share is allowed). You need an extra step to export photos from Lightroom Mobile (ie cloud) to the tablet and then only one can select those photos for the collage arrangment from the Gallery.  Previously one only needs to select multiple photos from Lightroom Mobile (max 15) and send to Adobe Express with one click.    

Hey Y'all, I really need help with Adobe Express Premium regarding CROPPING videos, but only ONE SCENE at a time. I have a 46 second video of my Granddaughter's softball game that is a keeper. However I'm very far away from the action (to avoid the fencing around the field), and I need to crop so much of the extraneous surroundings to focus on the action around the bases. When I try to crop, the entire video get cropped and that's not good. I know there's a way to do it, but the explanation is terrible and I am brand new to Adobe Express! Long story short, wayyy too late I know, is there ANYONE who can help me? I'd appreciate is sooo much and wouldn't mind if you explained it to me like I'm a child 😂 Thanks in advance!!

buenas tardes, cuanbdo subo el archivo de video en el proyecto para reel de instagram, no se reproduce, se queda cargando y nunca avanza

Hello, I use Adobe Express free on my computer. It used to work perfectly, but now the programs (merge, trim, resize etc.) won't load and just leave a white background.   

I had saved my adobe spark project files on to my hard drive in 2018 - which consist of approximately 200 jpeg files and one html file. I believe the html file has all of the captions I created for many of the jpeg photos. If I select the html file in windows explorer all of my photos with captions appear in Adobe Spark. Since Adobe Spark is no longer available - how can I transfer the photos and especially the html file so I can capture the captions I created to another adobe program for further editing - which I assume would be Adobe Express. I just started to look at Adobe Express and wanted to make sure that I can accomplish this before I subscribe. Thank you for any assistance that you can offer. 

Hello all, I am trying to activate my free Adobe Express Premium license because I'm a K-12 teacher. I've signed up through my school email address, but it is still asking me to pay. It ends in .edu, but I live in Vietnam, so it ends in .edu.vn rather than just .edu by itself. Could this be causing the issue?Thank you,Casey

 Dear Adobe Support Team,I hope you are doing well.I am experiencing a technical issue while using the "Animate Characters" feature in Adobe. I received the following error message:"We were unable to contact our service. Please try again later. (Error code: INTERNAL_SERVER_ERROR)"This error is preventing me from using the feature properly. I have attached a screenshot of the issue for your reference.Could you please help me resolve this issue or let me know when the service will be available again?Thank you for your time and assistance.Best regards,Mehedi HasanEmail: meduhasan123@gmail.comDevice: Android 

I have created a slide show, but I cannot figure out how to get the slides to play continuously. It only plays each slide when I click the key. I set the duration for 10 seconds on all slides, but it does not seem to "play" when I press the play button on the screen.

When I import a video file it my Adobe Express file it is stretching it out of its original aspect ratio. It seems that Adobe Express is adjusting the aspect ratio to match the document aspect ratio (square). I can't find a way to alter the aspect ratio of the imported video once it is within Adobe Express ... I can only resize it. 

Hi, I have made an EPK for a friends band on adobe express using the webpage maker, when i publish it and look at it on mobile the banner photo with blurry and pixelated, here the linkhttps://new.express.adobe.com/webpage/pHKFsMDy4Uotc I have triedsaving for web as a Jpeg, PNG-8, PNG-24saving it as smaller dimensionssaving it as bigger dimensions (the original image is a very high res photo)tried duplicating and republishing ittried multiple different images as the banner to see if it was just this image, they are all blurrytried looking at it on different browsers Im tearing my hair out as everything else looks great just the first image thats bad and thats not a good first impression when trying to use this as a marketing tool ive attached the last version i saved of the image

it bothers the living out of me that it pops out and messes with my entire canvas even, when zoomed out, The User experience on that one is so bad makes wanna quit the entire template

I'm having difficulty rendering my videos from Adobe express to my social media. It already has embedded codes to do this but it still doesn't convert well. 

I use Adobe Express webpage for my portfolio and I would like to add my social media accounts to my pages. I don't want to just use hyperlinked text. Any suggestions?

Hello, I'm new to Adobe Express Premium.  I would like to add a transition (fade out/in) between slides in a slideshow I'm creating.  Is this possible in Premium?  I'm only finding suggestions on how to do this on Premium Pro.  Any help is much appreciated!  Thank you!

The old version kept all of this at the bottom and out of the way so I could actually see what I was working on. It looks just like Canva!! Why am I paying for Adobe when I can get frustrated with Canva for free?! 👿👿👿👿   [abuse removed by moderator]

Can we please have the ability to permanently filter out / off your suggested posts in the Scheduler? I don't want to see those and I don't want my client in a Shared Calendar to see them. When a client sees them they think they are post ideas I am suggesting to them. We have to toggle these off every single time. Please?

Hello, I cannot find the schedule button on my artwork. - I am working oon it and it doesn show? Could someonee give me a help pls? screen shot below -  I would like to schedule it straight from the artwork. Thank you

Hi, I'm aslo having the problem with this. I followed Adobe policy for refund and requested a refund from Google Play but they rejected it!   These are details of my purchase, please help me with my refund too: Email: [removed for privacy] In-app purchase: Ps Express + Adobe Express: Yearly (Photoshop Express Photo Editor) Purchase date: 11 May 2025, 12:06:24 (GMT+7) Refund request date: 11 May 2025 Amount of purchase: 2.578.947 VND Purchased from: Google Play Reason for refund: Forgot to cancel free trial leading to accidental auto-purchase of yearly subcription.    Thanks,

For some reason, regular holidays like Memorial Day, July 4th, etc. are not showing up on the schedule planner for me. I'm pretty sure they used to. Could I have possibly changed a setting and not realized it? Any help would be greatly appreciated. 

Hallo, seit 3 Tagen kann ich keine Videos (Kurzvideos ca. 6 bis 10 Sekunden) lang mehr in Adobe Express hochladen oder bearbeiten. Die Videos frieren einfach am Bildschirm ein und können auch nicht abgespielt werden.  Ich lade im MP4 Format hoch.  Auch bereits bearbeitete Videos aus meiner Cloud werden nicht richtig im Programm geladen.  Ich kann damit überhaupt nicht mehr arbeiten. Auch die implementierten Audio Dateien im Programm kann ich nicht mehr abspielen. Ich habe es auch im Inkognitomodus probiert ... aber auch hier bleibt das Problem bestehen. Ich arbeite mit der Web Version.   Hier ein Link Beispiel:    Kann mir bitte jemnand helfen ?   Liebe Grüße Anna 

I was hanging on to the old version of Adobe Express on my iphone hoping that I would not be forced to migrate to this awful mess but unfortunately now every time I try to work in it I get kicked out. So I have no choice but to migrate to the user-unfriendly version, which I absolutely detest. After browing the community here, I'm obviously not alone in my annoyance and no I can't post screenshots because literally everthing about this thing sucks.  What I want to know is, how can I get the previous, simplified version back? Is it possible? If not, then I will not be renewing my subscription. And I know I'm not alone there... In fact if it's not possible, then I would think Adobe Express should be issuing refunds to their customers. My subscription automatically renewed in December 2024, however, if I had known I would be paying for this train wreck I would not have renewed. This is a totally different app! 

I need to download my video. The pop ups loads but the progress bar is not moving. I have download file in the past and I try logging out and clearing my cache.

I came across this template searching for “grunge” and saw this flamingo with a clipping mask of starry sky. There are two layers. I cannot for the life of me figure how it’s done. I’ve inspected both images to see what effects/opacity etc are applied but nothing.   If anyone wants to play search for “grunge flamingo”🦩 it comes up pretty early. If you figure out, post here!