Questions

Anyone experiencing duplicate agreements created ocassionally?I am currently experiencing this when creating agreement automatically.My logs shows it run once but agreement was created twice at the same datetime.This is kinda urgent, hope someone can help.

We have been receiving the error message echosign_dev1__SignatureType__c, echosign_dev1__Opportunity__c, echosign_dev1__Cc__c, echosign_dev1__Recipient__c when attempt to send an agreement. My company uses the Adobe Acrobat app for Salesforce and this message appears when we hit send. I have contacted the support team asking if we can have a rep join us on a call to help clear this error. Apparently, that cannot be done unless we upgrade to a higher package which we are not willing to do. What do we need to do to clear this error? We are in the middle of updating our composer software and this is preventing us from moving forward with it. Thank you in advance.

I was trying to generate a access token using postman for adobe sign REST api I am not sure about i am using correct Acrobat Sign REST endpointfor example:https://secure.na4.echosign.com/public/oauth/v2/token Callback URL:https://oauth.pstmn.io/v1/browser-callback Auth URL: https://secure.na4.adobesign.com/public/oauth/v2 Access Token URL: https://secure.na4.adobesign.com/public/oauth/v2/token Client_Id:SDDDDDDD*****Client_secret:SDSDFASDFAS***Scope:user_login:self agreement_read:accountand i click get new access tokeni get error like "Unable to authorize access because the client configuration is invalid: invalid_request"  

When we use adobe sign is it possible that our cutomers who fill in the forms get not only a confirmation but also some moere documents of our own we can send with it?

When processing a legal document for execution, our signer is provided the legal document and a cover sheet that outlines the deal--both documents require his electronic signature.  I would like the signed documents returned to me so that I may remove one of the signed documents and add another document for the 2nd signer to electronically sign.  Thank you. 

We have a use case where two participants need to sign the document. However, after the 1st participant signs the document, I don't want them to be able to download a copy of what they signed. Also, after the 2nd participant signs, I don't want the 1st participant to receive the copy of the entire signed document, 2nd participant can. Could you suggest configuration setting? Also, we want to have this configuration based Agreement level, meaning, I should be able to configure only for some agreement templates because the use case applies to few.We also have a Salesforce to Adobe Acrobat Sign integration, if there are any configurations we could achieve on Salesforce end, suggestions are appreciated

Hi all, I have a Power Automate flow that uses an Adobe Sign connector to Create an agreement from a library template and send it for signature; then, by using Form Field Value, I can fulfill all the data fields. The problem is that when I send the attachment, the attachment control shows the file as a string instead of the files. I'm not sure if the issue array because of the data format for the attachment or if that is unsupported by Power automate. Does anybody have an idea of how to fix it? I appreciate any help you can provide. 

Hello all, I'm quite new in both Adobe sign and Power automate, but I need to create a flow to request signature from multiple users for a single document. My problem is that I can not send to multiple emails(Dynamic number). Number of Emails are not fixed so I need the flow to take the emails that will be stored inside of the responsive variable.I have done the following:1- make a string from my dynamic variable:2- The use the string variable in my email: But it doesnt work, Can someone plese help me solving this issue? RegardAngela 

Our office works with a lot of the older folks and we get numerous calls a day on how difficult Adobe Sign is to use.When they have signed the forms, why doesn't the button read as "Complete" or "Finish" Instead, it is the same exact words of "Click here to sign" which they had to click in the first place and they don't realize they need to click that to finalize the pages instead they think they've already signed there's nothing left to do. 

Hello,I have a User sending out a document with 300 pages. On each page the signer must place his/her initials. The User would like the signature added automatically after the first field is completed. I have contacted Adobe Support for a solution with no success. I would like to recommend a feature that can automatically apply one signature to the same position on multiple pages. It is possible to clone a field to all pages but I have yet to see how a signer can clone his/her signature to all pages within a field. Thank you. Sheronda

Hi, I'm this popup message while I'm trying to signup my document and saving it as E-Copy.

Hello, I'm trying to create a flow that uses Adobe Sign and a few participants to sign a document.For example, I have max 5 people for signing, which can be chosen in corresponding columns: Author, Reviewer 1, Reviewer 2, Reviewer 3, and Approver.  But Reviewers are optional, and if I leave those columns empty the flow stops, and shows me an error "Email is missing"  My question is: How to make Participant 1, Participant 2, etc in the flow optional, so if those columns are empty this step just skips.Thank you.

I have been encountering issues when Requesting Signatures via AdobeSign. I am able to specify where to add their signature, date, and printed name.  Once "signed" the document only shows their printed name and date - no signature, even though they did in fact sign the document.  What's the solution here? Thanks

Hi Is there any possibility to hide the Initials on each page of the PDF   

Hi , I tried to find how to chage the https:///Secure... to Review and signe. I don't need and want to see the link juste the text Review and Sign. See image below  Thank you   

 On the Adobe ID page the First & Last name of my profile are correct. On the Adobe Sign profile the First & Last Names are wrong and the fields are read only so I can't change it. How can I change my name in Adobe Sign? I already tried changing the profile name in the Adobe ID page, logging out, closing all files and reopening Adobe Sign but there was no change.  The Adobe ID page did not sync with the Adobe Sign Profile. Thanks in advance for any help you can provide.

Hi, I have a power automate flow which uses Adobe sign. During dev i used a test adobe account. For live i want to switch this to another account however, when i 'Switch Account' onm the coonector I am given a popup to signin. The popup is always prepoulated with the test adobe account and redirects immedialtly without giving me a chane to enter the live adobe account creds.

When a checkbox or any element has a read only it will be under the elements in the pdf, As you see, the black half circle is under a square that the PDF have from the start, if the checkbox has readOnly false it will be above the square and that's the right thing, but when gets the readOnly true it will be under, why is this happening?, there is a property from the z axis to put them above?

Guten Tag,ich suche nach einer Lösung für folgende Situation.Bei diversen Besprechungen über Angebote werden Fragebögen mit den Anbietern erstellt. Die Besprdchungen finden häufig im Büro statt wo sich beide Parteien gegenübersitzen.Nun soll am Ende der Fragebogen von beiden Parteien unterzeichnet werden. Per Papier ist das kein Problem, ausdrucken und beide Parteinen unterzeichen am Tisch und eine Partei erhält eine Kopie des unterzeichneteten Dokumentes in Papierform.Wenn ich das ganze digital machen möchte ist das von meier Seite mit der UNterschrift kein Problem da gehe ich einfach auf "selbst Signieren". Was ist jedoch mit dem Gegenüber? Muss das Dokument diesem mit dem Befehl "Unterschrift einholen" geschickt werden, oder gibt es da eine Mglichkeit das dieser direkt vor Ort unterzeichnet und per mail eine Koipe erhält? Besten Dank für Eure Hinweise. FG Carsten

I have a document linked on our web site for new members to fill out and sign. When they complete the form, I need it to be sent to two people. My searches lead to answers about sending documents to multiple people to sign, which I don't need.  I just need our Finance and Membership departments to both get copies of all signed forms. I can do this now in Citrix Rightsignature.  Is this possible with Adobe?  Thank you.

How could I create initial fields where, when one initial field is completed, the other one no longer needs to be? For example, if they choose one option, they put their initials next to that option, and the next initial field will disappear for the other option. I would like to make it where they can only enter initials on one option.

I have seen this post already: https://community.adobe.com/t5/adobe-acrobat-sign-discussions/completed-notification-emails-signed-and-filled/td-p/9246753 I'm looking for a way to turn off confirmation emails for just one template or just one account. That post seems to be for everyone in a company. I send the confirmation seperatly already with some additional information.  Can this be done? Thanks

Hi, is the following possible within Adobe Sign? I only see the option to download form field data for one completed Web Form at a time. As a user who needs to 'Download Form Field Data' for many Web FormsI would like to have the ability to download 'Download Form Field Data' for mulitple Web Forms at one timeSo that I can bulk download the Web Form data into one excel spreadsheet 

Hi! I have prepared a lot of agreemets and they are as drafts. Now I need to change the text in the agreement and need to change the pdf, is that possible and if so, how do I do it?

Dears, is it possible to hand over to someone in progress signature actions in Adobe Sign? Thanks