Questions

The main page of "Request Signature" currently nicely defaults the Agreement Name into the subject line when I drag-drop the file(s) I want to have signed and nicely updates the default "Please review and complete this document." text in the body.  I would also like to have the boy of this Message default my standard corporate email signature block (e.g., my name, title, company name, contact info, etc.) like with a new email in a regular email client (e.g., Outlook, etc.). I've searched high and low in the help files and the forums, but nothing that seems to provide instruction on this (if it is even an option within Adobe Sign). Thanks

Hello! I'm trying to create a template in Adobe Sign that will allow us to send a self-review to an employee, and performance review to the manager, then be approved by the department head. It seemed simple, but...The employee section needs to be signed after the manager provides their input, and the employee cannot see the managers until the review happens.  Is there a way to:1. Have the employee fill in their self-review2. Manager then fill in the performance review3. Review Happens4. Both sign/comment5. Dept head approve?  Would this be done in a workflow? Would I have to create two different documents?  

Hi, I'm trying to set up integration with Adobe Sign in our SharePoint 2016 on prem environment. The installation has worked so far and I have also added the "Integration Key". If a user now click on "Send for Signature" then an error message "Sorry, something went wrong" is displayed.In the SharePoint Log I found the following entries: Executing POST https://api.eu1.echosign.com//api/rest/v5//usersAdobe Sign Api Response{ code: USER_ALREADY_EXISTS message: A user with the specified email already exists } Can someone tell me what I did wrong with the configuration?Thanks for the help in advance 🙂   

We currently have a department that issues documents to be digitally signed through Adobe Sign. Some signers have Adobe Sign license through their personal email/account.We would like to restrict their access and sign these documents through their work email address.According to the below article it seems that it is possible (unless I misunderstood):https://helpx.adobe.com/sign/using/admin-guide.html#brWelcometoAdobeSign My questions are:Is it possible? The article wasn't very clear to me.If possible, which type of license do I need to have?If possible, would we be required to purchase Adobe Sign licenses for all users (who will be signing)?

Hi All I have changed my company name in every place I can find But when a document gets signed... it emails the customer with MY OLD company name... and I can't find where to change it Can anyone help? 

HiI was wanting to know if it is possible to send a link to a document that requires a signature to include in an email instead of having the automatic email that goes out from Adobe as says:  xxxx requests your signature. I send out quotes to clients who have requested finance consultancy and I would prefer to email them with the details on the quote rather than it go out and automatically ask for a signature before they have read the quote. I would prefer to email them with the quote and say 'if you would like to go ahead with this quote please click here to sign.....' ThanksLeigh

I created an account via invitation of my company. I choose a passwort - everything fine. After logout, I want to login again. I typ my mail adress and when I switch to the passwort field, he automaticly redirects me to the microsoft login page. Why - I don't want this, because the microsoft login is corrupted and doesn't work. How can I login with my adobe password? To ask this question, I have to create another accout, because I no login is possible.

Bom dia, tudo bem com todos? Existe alguma foram de bloquear paginas ou informações de um signatário de assinatura de um documento, exemplo tenho um fechamento mensal que mando para clientes com assinatura de tecnicos que não precisam ter acesso a parte de valores e informações de fechamento então queria bloquerar o acesso exemplo as paginas 1 a 5 e da 6 a 15 cada um assinaria a sua parte. Alguem já teve que mexer com isso?abraços

We have two individuals, because of changing roles in the organization, have been deactivated in Adobe Sign. Whenever they receive a request to sign a document from outside the organization and click on the link embedded in the email, they are asked to log into Adobe Sign, but cannot because their account is inactive.   Their names show up on the inactive list, can I get them off the inactive list or should I take another approach.

Hello, I am new to this integration and I need to drag the field from Salesforce into the template. Also I want to set up default recipients.I follow the instructions (Merge Mapping and Data Mapping) but I can not find the way to apply Salesforce fields into the document.Can please someone help me?ThanksDiana 

I read that I needed to format my fields in adobe sign instead of adobe acrobat dc. So I tried that and now I can't retrieve the updated form as fillable out of adobe sign. Is there a way to keep the integrity of the formatting with switching between the programs?Also, best way to date sign a document when doing an electronic signature?

When I create a word document with several checkboxes in a vertical line underneath each other, Adobe Sign turns them into Radio Buttons instead of checkboxes when I use the automatic field detection function.If the checkboxes are placed randomly somewhere in the word document, then Adobe Sign DOES autodetect them as checkboxes.I want it to do this always! Can this be fixed? (BTW Using tags in the word template is not the solution work for me, because I use a nice background  for my templates and the tags don't come out transparent in Adobe Sign but come with a white backgroundm which makes it look ugly)Who can help?

When I create a word document with several checkboxes in a vertical line underneath each other, Adobe Sign turns them into Radio Buttons instead of checkboxes when I use the automatic field detection function.If the checkboxes are placed randomly somewhere in the word document, then Adobe Sign DOES autodetect them as checkboxes.I want it to do this always! Can this be fixed? (BTW Using tags in the word template is not the solution work for me, because I use a nice background  for my templates and the tags don't come out transparent in Adobe Sign but come with a white backgroundm which makes it look ugly)Who can help?

I'm following the directions on this page: Prefill Agreement fields before sending  but when I go to "get a document signed the Preview & Add Signature Fields check box does not appear at all. I am using the free trial version, but it doesn't seem like that should matter. How am I supposed to properly gauge if the product meets my needs if I don't have access to all the features?! Help!

When I "add me" to the list of recipiants the "Myself" e-address is an old one that is no longer in use.  I've deleted that address from my Adobe Account and changed it to my present e-address, but it still comes up as the old one.  Very frustrating.  How do I get it changed in AdobeSign?   [Question moved to the Adobe Sign forum]

I pay monthly for Lightroom and Photoshop, how much more will Adobe sign cost? Thanks!

This just started popping up when I request signatures on Adobe Sign.Is there a way to fix this? 

What do I need to use the Adobe Sign Integration in Microsoft SharePoint? I do have a Enterprice & Team Licencse but when I try to connect the Adobe Sign App in Share Point with my Admin Log in it doesn't work.

I've received a signed .pdf as an email attachment issued from Adobe sign.  I was able to open the .pdf without being asked for a password or to install any certificates.  When I check the document security, the 'Document Open Password' field is set to  'No'.   I'm concerned that anybody who access to the.pdf would be able to Open and read it.   This could include anybody who is able to access any of the mail servers used in the transmission of the emal.  Am I being over paranoid ?

I hope you can help me. We are facing the following scenario:X wants to send a file to be signed by Y.X doesn't know who Y is nor their email adress. But X knows Z, who does know who Y is.We would need X to set the file, so Z can send it to Y to sign it. Once signed, X should receive back the copy of the signed file. Is it possible to do so using Adobe Sign?More details in the attached image

We are generating an agreement / document to sign from SharePoint. Our requirement is to have the signed agreement to be put back into the same location as the source document. Is this possible?

We are interested in sending out two documents in a single mailing. For one document, signature is required. For the other document, signature is optional (they can choose to refuse to sign). Is this possible?

Saludos Comunidad! En mi Empresa estamos buscando la forma de poder hacer la distribución de gastos por Adobe Sign, pero no encontramos la forma de poder ver cuantas firmas a ocupado cada departamento. ¿Hay alguna forma de obtener este número? ¿o alguna funcionalidad que lo permita?/

Hi allStrange issue. I have a template document setup with the creator to prefill all of the data, and then 4 participants to simply sign off the file.There are around 100 fields in the form, and majority are free text input. The sender prefills all these and the data in all these free text fields is locked from that point onwards. There are approx 20x drop down fields that are also for the sender to prefill. These drop down fields are remaining 'unlocked' and editable by anyone in the workflow. i have checked the fields and they are all assigned to 'sender-prefill' only.Anyone come across this and any ideas how to fix? 

Hi! I received email to verify the account and when I click in the email on the activate the account button, it does not work. It still tells me to verify teh account. I also tried copy pasting the link. How can I get my account verified? Oksana