Questions

"error": "use_oauth_v2_apis" Can someone help me get past this error? I'm am trying to run some Postman calls and I can not for the life of me get past this. Also can someone please tell me how to get the authorization code? I keep trying to follow the documentation but it isn't very clear.

I need to assign multiple form fields to one form filler and would like to select all the fields and assign them to that person in one click. Is this possible?As it is, I have to select each field and assign it to the person. This takes a long time.

Good day, I have hidden documents awaiting signatures by several signees, now I am struggling to find them, how do I inhide them.  Kind regards,Chopho

Hello everyone, I am currently facing an issue with activating a trial for the Adobe Sign API on my existing Adobe account. The error message I receive is: "An Adobe Acrobat Sign trial account could not be created. We were unable to create a trial account for this email address. Please sign up with a new email address that has not been previously used." However, I don't understand why I am unable to initiate a trial on my current account, nor am I clear on which subscription plan I need to subscribe to in order to set up a developer account. Has anyone else experienced this issue? Any guidance on how to proceed would be greatly appreciated. Thank you in advance!Best regards,Magnus

The completion deadline is set at the beginning of the flow.  Check out this link - Add, modify, or delete the expiration date for an existing agreement (adobe.com) 

Hi there, We recently reassigned an old email address from an ex-employee to a new hire however Acrobat continues to resolve the address to the old user name so that signatures from the new user are labeled as coming from the old user. We've removed the old user from our account and Business ID and added the new user's details but it seems that somewhere the address is still assocaited with the old user. Does anyone have any ideas for where else I need to purge the old user details to prevent this happening, or is it just not possible to reuse the same email address for a different user once it's already been used? Many thanks

This concerns E-Sign from https://acrobat.adobe.com/ My question is regarding Europe/Switzerland.

Hi, We have one staff member who is unable to sign in to Adobe Sign from Microsoft Teams Approval App. They will get the sign in page, and a constant loop of entering their username and password. Their username and password works for Adobe Pro and the Adobe website.  It's the same process we used for two other users and no issues.

Hi, I'm integrating Adobe Sign to a software product and thus do a bit of testing with the API. This means I have sent the same document several times.Now I get an error saying there was a problem with the document and that I should contact support if I tried to create the same agreement with the same document. Well, I did, as I said I am testing.It seems now that I have locked something for security reasons or whatever. When I send a get request to the API to list my agreements, the recent ones are in state cancelled.Is there any chance to reset this lock, so I can go on with my work? Or might there be another problem involved? CheersBenjamin

I have a document that gets filled and signed via a web link. I want to add my Front Desk to the notifications that it was signed and have them receive the final document that is signed. possible?

This has to be possible, it would be so helpful if this was featured. 

Hi  - would anyone know how to create a pop-up when an option is selected in a drop-down field on an Adobe Sign template document.  So when that option in the drop down is chosen a warning message automatically comes up?  Thank you 

What is the character limit of  the Text Input field in Adobe sign?Is it different if the Multi-line data entry option is enabled ?

Hello,We recently started using Adobe Sign within our organization. I am a lawyer and I am often collecting signature pages from many people within my company and outside my company. The issue I'm having is that if I get a contract signed using adobe sign internally, I can't combine the signature page with: a) other parties' signature pages that have been sent to me in PDF (i.e. scanned copies not using Adobe Sign); and b) the fully compiled legal contract which includes many schedules and exhibits that are all separate PDFs.The other issue I'm having is if I send multiple documents at once for signature it will combine them all into one single PDF that I can't edit / separate which doesn't work for me.I thought Adobe Sign would be helpful to streamline collecting signatures internally but it is just turning out to be more of a hassle since I don't have any flexibility in what I can do with the signed pages once received.Any assistance would be appreciated.

Hello all, I am trying to edit a field in an Adobe Sign form to disallow the @ character from being used. The intent of this field is to enter a mailing address, but customers are incorrectly entering their email addresses instead. I'm hoping that disallowing the @ character will solve this issue. Is this something that can be done with a Regular Expression or Function? Thank you in advance for any help!

Help! I am so frustrated. I have been trying for days to set-up a MS Power Automate flow so that completed Adobe Sign documents go to a Sharepoint library. The Sharepoint connection is good, but Adobe Sign keeps giving different errors. First I was getting 'Request Entity Too Large', when trying to log in to the sign in pop up. Now, there is a connection failed icon and it reads "Create and Authorize OAuth connection failed". I have cleared my cookies and cache 5 times. closed all the windows and then reopened them, tried being logged in/logged out in a different browser tab. I have also tried using Chrome and Edge. I have an Enterprise MS account and a Acrobat Pro account with Adobe, I am an admin on both accounts. I don't understand what the problem is and all my days of digging through the support community has not helped me find a solution. 

Good morning,  I hope this email finds you well. I am sending a contract to a beneficiary and they received the email and when they sign the documnet they cannot preview the signature and it will not allow them sign the document. Can you please advise why the signature is not showing?  Kind Regards,  Nicola Sherry    The email address for the beneficiary is: [Email address removed by Mod: If you need to send any info to the Product team, please send a direct/private message by clicking on the profile of the user and selecting send the message. Please avoid sharing personal info on the public platform]    

Seems like a very simple task to have a signer redirect to a custom URL like our website after signing a form in an embedded widget. This creates a seemless experience for the signer.Most other E-Sign products do this with their embedded templates. Is this possible with Adobe Sign?

Hello I;ve signed up for an Adobe Sign account for our firm using my Adobe account. I've been trying to add additinal users but when we do, they activate the account but when logging in they get an red bar showing 'Your account is locked because an administrator has not agreed to Adobe Sign's Terms of Use.  please contact your account adminstrator to activate your account.'   However, I have nothing outstanding and its showing the user accounts as being active.  I can still send documents to be signed fine on my account.   Anyone seen this before?  

when I send documents for signing, Adobe Sign changes the names of my documents once signed to all the same name, I want them to stay the same names as when I load them into the platform

Hello...I'm very familiar with Adobe Sign, but I can't seem to resolve a very important need - Changing the field designation of multiple fields to a desired signer. I'm uploading a fillable form and need to change over 75 fields to be designated for the sender (prefill). Currently, this has to be done field-by-field which is VERY tedious. I'd imagine there would be a simpler way which entails selecting multiple fields, right clicking, selecting properties, and changing who the field is for (i.e. Sender, Signer/Participant 1, Signer/Participant 2, etc.). I know I can add Adobe Sign "tags" to the fields in Acrobat to designate the different Particpants (i.e. :sender or :signer) then upload the tagged form to Adobe Sign, but that prcoess will also take a bit of time to go into each field and enter a unique field name. So, is there a way to select multiple fields and change the signer designation very quickly?

My Adobe Acrobat Pro desktop application recently updated (Version 2022.003.20282) and now e-sign does not work. When the Request E-Signatures dialog box opens, I input the recipients, but when I press the "Specify where to sign" button at the bottom of the dialog box, nothing happens. No error message or anything, it just sits there doing nothing. I was able to send a document for e-signature through the website, but I normally use the desktop app and find it much more convenient. Is it just me, or is there a new version coming? Please help.

Ist es möglich, dass ich eine PDF mit allen Unterzeichneten Dokumenten erhalte und nicht von jedem Unterzeichner einzeln? Ich möchte eine große PDF mit allen Unterschriften erhalten und nicht von jedem einzeln dieses Unterschriebene Dokument. Ist das möglich das so Einzustellen?Ich bitte um Hilfe.

I'm just installing Adobe Sign for Salesforce. I can see how to merge fields and fields from related records. But does Document Manager allow us to pull in a related list of records from the second Object?Master Object 1Related Child ObjectI would then want to select fields from child record and display for all related recordsDisplay:Child Record 1 field 1, field 2Child Record 2 field 1, field 2etc.

Getting this error message when trying to use the Agreement Template. Error also appears when trying to preview the Word Template during Document Builder.