Questions

Hello, Adobe Stock community and representatives!My Adobe Stock account was suspended a few months ago, and since then I have not received any meaningful response from customer support. All my inquiries are only auto-replies, and the situation has not moved forward for three months.I am a stock video creator, actively uploading content and working with various platforms. However, my access to Adobe Stock has been completely suspended without explanation. I have repeatedly asked for clarification and sent requests through official support channels, but have received no concrete information. I do not upload AI content, I have not violated any rules. Moreover, I have accumulated about $1,300 in my account and now I have been suspended.I am contacting the Adobe Stock team or experienced community members with a question:1. What other ways can I contact customer support if my inquiries are not answered?2. What is the realistic time frame for reviewing cases like mine?3. Are there any succes

I don't understand, this photo was rejected because of "quality issues". It was shot with a Nikon Z9, Z24-70 lens, uncompressed 47MB RAW file, finetuned in Lightroom and Topaz Photo AI, exported to a 300DPI JPEG. I can't get a higher qualtiy JPEG than this. What could possibly be the issue?

Hello,contributors!! I am wondering why I have been losing connection very often lately and cannot work on your website, with the message: "This page isn't working. If the problem continues, contact the site owner. HTTP ERROR 431." Does anyone had the same problems?  

why the most of post gets rejected ?Is there any specific reason?

I recently had an image rejected. It shows a cherub made from stone. A female figure with wings, no clothes. Could it have been rejected due to the nakedness?

Dear allHave a payment delay since Monday, January 27, 2025 ? never happened before , I contact the support and they replay :Conversions usually take “approximately 10 business days” to be processed, but occasionally it could take a little longer.Any one passed the same issue ?Regards 

Dear experts and community membersPlease tell me what's wrong with my wet snow?p.s. There are AI works

Buongiorno, mi hanno scartato 187 foto, quasi tutte quelle caricate e la cosa mi sembra strana perchè non c'è differenza di qualità da quelle che hanno accettato, non capisco cosa ho sbagliato. ne allego alcune.

Hello! Could you help me? The situation is as follows: at the moment 467 of my works created with the help of AI have already passed the check, but among them only 1 illustration, the remaining 466 works are photographs. At the moment 501 of my works are under consideration, of which 475 are illustrations, the rest are photographs. What could be the reason that my illustrations are not taken for check?

reason for rejection ?? all three of the below images got rejected.

I was wondering if this is happening to anyone else and if there is anything I can do about it besides email Adobe over and over again for every single image that they falsely decide should be marked as AI content? I have never used AI in any way for anything I've uploaded...yet for some reason I have gotten multiple rejections for not marking images as Ai generated or whatever...I even explained in great detail how the software used actually works with the corresponding file ID number, which is enough to get images that have been rejected eventually accepted, but it is really a pain to have to do that for every single thing they falsely determine must be AI generated 😕😕

 

help to find out why my images rejected thank you for your help. it is ai generated images

Lo siento pero el equipo de valoracion de las fotos tiene mucho que desear. No se me estan aceptando fotos en perfectas condiciones. Un cero para el equipo de Adobe de selecion

Hello, I was just wondering if any one can let me know why these photos were not accepted. 

Bonjour, Toutes mes prompts sur Firefly ont été rejetés par adobe stock pour problème de qualité.Pourtant, sur du dessin imaginaire, je ne vois pas ce qui peut géner en terme de qualité ? J'ai beau zoomer, je ne vois pas... Merci d'avance pour votre partage d'expérience.  2 simples exemples en PJ.

I recently uploaded several images to Adobe Stock, but many of them were rejected. I would like to understand the exact reasons for these rejections so that I can improve my submissions in the future.I have reviewed the general submission guidelines, but I am still unsure about the specific issues that led to the rejection of my images. Could you please provide me with more details regarding the reasons for these rejections? Additionally, any suggestions on how I can improve my images to meet Adobe Stock's standards would be greatly appreciated.Thank you for your time and assistance. I look forward to your response. 

Please guide me regarding why the attached images were rejected. I have removed their background in photoroom.com (instant background remover). The ones with background were not rejected. Please tell me the issue.

Que aburridor publicar fotos y esperas 2 meses para que te digan  que usas IA aunque no la usas.Que aburridor que te rechasan un video porque la IA no entiendie la imagen. 

Recently, I wrote a post about a contributor named Asad, whose images are extremely low quality, not even titled, yet he was getting thousands of downloads within a week of creating an account and breaking all the rules by creating multiple accounts. Nobody answered my question. We can somehow accept that the guy bought sales from outside, but how are moderators even accepting his images?                                                                   Today, I have seen him again with another account, once again appearing in today’s "Recent Top Sellers" list. This guy, with extremely low-quality, untitled images, is getting thousands of downloads again, while contributors like us work hard, create high-quality images daily, wait up to 15 days for approval, and still get no downloads.I just want to know why.

Hi there! I'm kind of new to both Adobe Illustrator and Adobe Stock. Two of my very first images I drew using Illustrator are attached below. I uploaded them to contributor, but unfortunately they got rejected as "Intellectual Property Refusal". I haven't copied another's work, nor have I used any fonts (I drew the letters by myself), brandnames or anything like that. I wonder why this happened and would be really grateful if someone could help me figure this out. It means a lot to me, because I can avoid future errors. The titles and keywords are as follows:   1. World's battle against COVID-19 coronavirus. Illustration. 2019, 2020, 2021, 2022, 2023, battle, cartoon, cartoon character, control, corona, coronavirus, coronavirus covid 19, covid-19, defeat corona, defeat covid-19, defend, disease, earth, epidemic, fight, fight for health, fighting coronavirus, fighting covid 19, flu, global, health, health care, illness, illustration, infectious disease, influenza, influenza vaccine

can anyone tell me please 'ai generated historical educational video' can be uploaded in stock for sale?

Hi all,The funny story is that I created my account in Turkey. Meanwhile, I live in Europe, and I speak English. I managed to switch my Adobe Stock website version to English, but I keep getting ALL the emails in Turkish. Do you have any idea how I can start getting them in English? 

Hi there! I just started out and one of my uploaded photos (a pano) got rejected due to quality problems. I actually over- sharpened it, as I initially edited it for printing. Now I have thought, about re- editing it (basically dialing down the sharpening) and reupload it again. But I'm not sure, if this is allowed and I don't want to risk getting blocked. Is it allowed to re- edit an image and re- upload it? thanks in advance for any response and help! 🙂 Kind regards