Questions

Unfortunately, this image doesn't meet our quality standards so we can’t accept it into our collection.Why won’t they just put what the actual reason is?   Will you please review and let me know what is not meeting their quality standards?

After engaging on this forum and trying to be more selective in my uploads to avoid the dreaded “quality issues” quick rejection.  The result was one of my worst upload percentages yet in terms of what made it through.  For the first pic, I assume the power lines are a no-go.  Will any pic with power lines get rejected?For the second, is it a lighting issue?  white balance? Both were re-sized for upload 

I uploaded my first batch of photos and they were denied for quality issues. I thought each was not over edited, focused, a quality image. I did use the denoise tool in Lightroom also. Any insight is appreciated. I would love for the denial to have more specific information…but I guess that would be too easy lol. Is it possible it is metadata included in my Lightroom export? Thank you in advance.I have attached one of the photos. Exported smaller to fit the upload size for this post. 

This photo was rejected for “quality issues,” and I’d really appreciate honest feedback.I’m trying to understand what the main problem is: focus, lighting, exposure, print quality of the answer sheet, composition, or overall commercial value.The concept is an exam answer sheet with a pencil marking a multiple choice answer. I thought the idea was clear, but maybe the printed sheet looks too low quality or the image is not sharp enough.Is this something fixable in post, or not worth saving?This is a real photo, not AI-generated.Thanks in advance for any advice.

I uploaded 22 photos and was given rejection for all for quality issues. ”Thanks for giving us the chance to consider your image. Unfortunately, this image doesn't meet our quality standards so we can’t accept it into our collection.“Any insight/critique on what quality issues? Uploaded one for example.

I would appreciate feedback on the attached photos as they were not accepted, so that I can enhance my future uploads

Hello everyone! Please help me figure this out. I created an image in Illustrator. Everything was fine for a year. Then I received the message "Reason for rejection: Intellectual property infringement." How should I respond if it's my own work? Thank you.

I bought some pictures on Fotolia in 2014 or 2015. Now the author is asking to me royalties. I can't access to my Fotolia account to download evidences of my purchase. Can you help me?

I was being charged for 62€ Adobe Stock that i never applied for. Can i get refund?

This photo was recently denied for similar content in Adobe stock. Can anyone provide any insight as to what I can change to get shots like these approved in the future? 

I need to edit tiile and tags on two photos submited but not yet approved. I can’t find any edit or delete button, can’t even open the photo.

Hello everyone,I wanted to ask if anyone else has experienced this situation on Adobe Stock Contributor.I recently updated my W-8BEN tax information, and the form status now shows as “Validated” until December 31, 2029. However, shortly after updating it, my downloads and earnings suddenly dropped to zero.My account otherwise seems normal: Portfolio is publicly visible Files are searchable No warning or suspension emails No account restriction messages I’m trying to understand whether this is just a temporary sales fluctuation/search ranking issue, or if tax updates can sometimes trigger temporary review or delayed reporting.Has anyone experienced something similar after updating tax information? If so, how long did it take for downloads to return to normal?Thank you.

I wanted to update and edit the keywords on many photo I have.  However you guys make us edit or add one buy one on the edit keyword window instead of letting us enter or paste a large amount of of keywords at once.  This makes the job very long and difficult.

Dear Adobe Stock Contributor Support Team,I am writing to report a recent issue with my payment.According to my contributor account, the payment status has changed to "Payment Completed." However, I have not received the funds in my PayPal account, nor have I received any email notification regarding the transaction.Previously, the payment process typically went through the "Pending" → "Awaiting Payment" → "Payment Completed" stages. In this case, the status changed immediately, and the funds have not yet been reflected in my PayPal balance.Here are my details:Payout Date (as stated): April 18, 2026. The royalties have not yet been credited to my PayPal account.I would greatly appreciate it if you could check the status of this payment and let me know if there are any issues or delays.Thank you for your help.Regards,Diki Fajar Fadilah

This photo was recently denied for quality issues despite it being one of my sharpest and most detailed submissions (had to reduce size for this post, the original size is 16.1mb). Can anyone provide any insight as to what I can change to get shots like these approved in the future?

There are many videos of the Rialto Bridge in Venice online,  yet my video files keep getting rejected as intellectual property refusal. There used to be a list id which "Landmarks" are accepatable or not . I cannot find this anymore ????

It is our first time using Skrill. What about adobe helping me roll-back my balance in Skrill, back into our accounts? because they restrict us before withdraw to our local-bank account of Indonesia.It got balance after withdrawal from adobe contributor earnings.My email account on contributor.stock.adobe,com is Skrill account we use to withdrawal is  Need your help, and will wait from finance customer services of Adobe. Thank you.

Hello, my account was recently banned. I would like to know if creating a new account on the same WiFi and device could cause any issues with Adobe Stock.Explain your answer with yes or no 

I’m seeing that many creators’ accounts are being blocked due to “suspicious activity.” Isn’t this an issue on Adobe’s side? Creators simply upload their work and hope for more sales.I have over 10,000 files, and once, when one person downloaded many of my videos, my account was blocked. I appealed, and they restored it. Now, I’ve sold four videos worth over $100, and after 10 days, I still haven’t been paid. I’m worried they might use the same excuse again to block my account.If Adobe continues with this policy for contributors, they will lose more and more creators. There are many other platforms where we can sell our work, so they may end up losing more money than us we can simply move elsewhere.Adobe management really needs to change this policy of immediately blocking creator accounts whenever something unusual happens. I have over 50,000 video clips on another platform and earn over $20,000 every month. Imagine if that were on Adobe they might block me every time because of high

Hello Adobe Contributor Support,I recently received a notification that my account has been suspended. I would like to respectfully request a review of my account.I always try to follow Adobe Stock Contributor guidelines and did not intentionally violate any policies. If there were any mistakes or misunderstandings, I sincerely apologize.I am fully committed to complying with all Adobe Stock rules, including content quality, intellectual property, and submission guidelines. I am also willing to remove or correct any content that may have caused issues.Please kindly review my account again. I would greatly appreciate another opportunity to continue contributing.Thank you for your time and consideration.Best regards,[Rosih rosidah]

foto scartata: mi sono state scartate foto con motivazione "problemi di qualità" genericamente, senza specificare oltre. come posso capire nello specifico cosa non va? Grazie

Hello,My Adobe Stock contributor account was deactivated on May 23, 2025 due to AI-generated content, and I submitted an appeal on the same day.Since then, I have sent multiple follow-up requests, including on February 1, 2026 and March 1, 2026, and I also submitted a new support ticket recently. However, I still have not received any response.It has been a very long time without any update regarding my appeal.Could a moderator or Adobe staff please advise me on how to proceed or help escalate my case?I also had a remaining balance in my contributor account and would appreciate clarification on whether it is eligible for payout.Thank you.

Adobe Stockに提出した複数のイラストが「アドビの品質基準を満たしていない」と言う理由で立て続けに却下されました。解像度やファイル形式や品質は、以前採用された作品たちとほとんど変わらないと思います。却下された理由を知りたいです。  

Hello, I found out that my account was blocked this morning. However, I have no idea why it was blocked. All of my prepared content has separate working files. I can share these with you. Also, I requested a payment on April 23rd. This payment had been pending until yesterday. Could this be related to the blocking of my account? I would appreciate it if you could provide some information. Note: Since I cannot log into my account, I wasn't able to send my ID, unfortunately.

First time asking for feedback.  I have read the suggested posts regarding common “Quality Issues.”  I reduced the size of the photo to 75% to make it fit the upload limit, but original was 5184x3456 (14.8MB).  I realize I should have cropped out the leaning sign post on the left.  Any other feedback on why it got rejected for Quality Issues?  Thanks much.