Questions

Hello. I am uploading content to Adobe Stock and I have a few photos and videos. Is it prohibited to share my portfolio page containing these contents as a link to encourage content purchases? What would happen if I do something like this? I want to ensure I am not doing anything wrong.   [Moderator moved the thread to the correct forum]

Ok this may just be a strange coincidence but thought I would ask. I've been selling photos for years on adobe. Out of nowhere no sales for 12 days. This has never happened to me. It may be that my photos have truly stopped selling but since this is a strange and sudden change thought I would ask if others have had similar problems.

Hi all! I'm uble to log-in [PII removed by moderator] in here and some other pages, but once I want to access my contributor's page I'm getting forwarded to page https://contributor.stock.adobe.com/au/account-creation-unavailable with the message "New account creation is not available at this time", but I already have an account. Everyday I get email with daily earnings report to the same mail address. So how can I resolve this issue? Probably the reason might that I'm russian citizen, but I live in Australia on working visa.   Oleg

God forbid Adobe accepts images with shallow depth of field. It restricts creative freedom and also prevents the upload of extreme macro shots (which I don't want to blend together using focus stacking).

Hello! I have uploaded some images and videos about locations in England which is shot with my drone. They are all rejected because of 'contains certain keyword or title errors'All the titles I made were very short such as Aerial drone shot of Stonehaven, Scotland. The keywords are mostly basic such as town, coast, harbour, drone, and ofcourse local tags such as Scotland, Stonehaven, Aberdeenshire. Why is my footage rejected? Thanks for the help. 

Hello there, I have submitted some random stuff including photos, illustrations ai generated, illustrations created using photoshop, and vectors. only the camera captured photos were reviewed and all the other files are still under review. I have some illustrations on trending topic, that event passed and illustrations are still under review. Please experts help me in this matter.

Greetings and good time to all. Is it normal and possible to have a freak occurrence of no photo sales in over 10 days and so to be stuck at a money amount just short of payout value? It has never occurred before. Usually there has been one sale per day, and no such big delays with no sales. Does anyone have the same issue at the moment?Could it be that a sales counter is broken at the moment?Can it be due to other technical issues, and if so, what are the possible reasons? Thanks in advance.

Hey, I need help. What is the issue with this image?

After upgrading my MacBook are with the last release, I started getting this message when I attempt to view my Behance page. I click the link to correct the problem but there is nothing to indicate what I need to do next. Any suggestions?

I uploaded these two videos, but unfortunately they were both rejected. Please bear in mind that these are videos from 1956, so the cualiality could not be the most professional. In the rejected reason they wrote is because of copy rights, but there is no way to recononice the people who are in the video and also most of them could be dead already. I will aprecciate if someone could give tips how I can add the videos better to be acept it.

I need your guidance with the following photos, please. They are being rejected with this message:Common problems that can affect the technical quality of the images include exposure issues, blur, excessive filtering or artifacts/noise.Although I did edit the first photos a bit, after receiving this same response before, I decided to upload the original photos, but they also tell me the same thing. Could you give me a comparison or recomendation? Thank you.    

Hello, I currently posted vector files on Adobe stock but there is a problem. I don't know how will it look like after review but the summit preview seems to have an error as suddenly my texts disappeared from the preview image when I uploaded it on site, I have already zipped both the AI file and JPG in the same zip files. In another file i uploaded the texts in the preview image didn't disappear but suddenly it changed the fonts of AI files.  Please help me, thanks! 

HelloI don't understand why a series of bird photos have been rejected, claiming similar images already uploaded when in my portfolio, although I do have other photos of birds, they don't look like these. I don't understand what has happened. Some help?

Hi AllNew to Adobe Stock, so be egntle, hahaha Just had my first photo rejected but you don't get supplied a lot of reasons why, so any helpful advice would be appreciated. Cheers

I keep getting emails about my works being sold. But I can't login with the same email address. I have emailed many times about this. However, I could not reach anyone. I'm waiting for someone to support me.

As of today (08/01/23), no more incandescent light bulbs will be sold in the United States.   Love them or hate them, LEDs are replacing Edison's glowing orbs, in use since the late 1800s. Going forward, only energy efficient lighting (45 lumens per watt) will be sold nationally.   Bulbs that go inside ovens & bug lights are exempt. But most if not all other incandescents will struggle to meet the new efficiency standards, and the same goes for a more recent generation of halogen lights.   Europe is a step ahead, having phased out incandescent lights in 2012. In 2021, the European Union said it would also ban all fluorescent lighting next month.   Environmental groups and experts have long pushed for a phaseout of fluorescent lights, which are less efficient than LEDs and also contain harmful mercury.  

Dear community,I have recently encountered an issue with the Adobe Stock website and I hope someone can help me out. I have uploaded several illustrations in PNG file format on the website, but I am unable to click the "include in submission" button after uploading the file. Here are some more details about the issue:I have only uploaded illustrations in PNG file format so far, and I am unsure if video or audio files would also encounter this issue after uploading.The issue only occurs on the Adobe Stock website, and I have not encountered any problems with other Adobe Stock applications.I have not encountered any error messages or warnings during the upload process, but I am unable to click "include in submission" after uploading the file.I have tried using different browsers, including the latest versions of Google Chrome, Microsoft Edge, and Firefox, but the issue persists.I have restarted my computer, cleared the browser cache, and tried using other devices, but the problem still o

I am seeing many cases of Adobe changing existing assets, by incorrectly classifying content created with 3D tools as 'Generative AI'. It doesn't seem to be something we can correct ourselves in the contributor portal. Any ideas?

Hello dear friends, I need your help. Missing one of the photos that sold well, photo number 516044717No answers, what is the reason for the loss.Thanks 

Buongiorno Non mi è stata accettata questa foto di prova col motivo di "Problemi di qualità".Ora non mi sembra che ce ne siano ma magari posso sbagliarmi. La cosa che mi ha attirato l'attenzione è che dall'anteprima l'immagine è molto sgranata, non vorrei che ci fosse un problema nel caricamento che me le rende inutilizzabili.

Hi, I am trying to upload CSV file with all the information for my stock footage but it gives me the error 'The upload of your CSV file failed'. What am I doing wrong? See image, and I have also added the file.Thanks.

Hello,Today I logged in my account in Adobe Stock to check my dashboard and got this message: "Your account has a validation status issue. You should Contact Us" I contacted support but did not receive any clear answer to my question - what happened and why?Is there any chance to get unblocked and receive funds that I raised in there?

Good morning I have a "big" problem with the sales department that I have just called three times and who does not understand or absolutely does not want to understand my problemI have a contributor accountAnd I have a full creative cloud subscription that ends on August 31 (over 700 euros)last year I had someone tell me that I had to call at renewal time to get the free contributor account app(I've been missing out on this free offer for two years)I had three people on the phoneAnd I only got crazy answersThe last one even explained to me (calling herself a sales department specialist) that the "adobe contributors" account had absolutely nothing to do with "Adobe creative cloud", that it was an adobe reseller... that reseller gifts didn't work for "creative cloud" and that I had to go to the reseller for the free application .... and that, on the phone, I was with the adobe company for the renewal creative cloud ...And she even hung up on mebecause not only did she not listen to

I have posted photos for review and they aren't generated by AI tools.  I have been waiting for 23 days. Is this an acceptable waiting time for approval or is there a problem? Before it was take a few days.