Questions

Hi, I was a Fotolia contributor but deleted my Adobe account 3 years ago (I have in my inbox in this email I'm using - Adobe confirming the deletion), now when searching Adobe Stock for some images I found my old deleted account LIVE with all the photos on it.I tried logging in with my email and failed, then I made a new one under the same email and tried connecting this adobe ID to my old Fotolia contributor account but its not recognizing my login info, probably since the account was deleted you don't have it active in your system.I have the email from Adobe confirming my deletion request from 2020, I 100% used the same email I'm using now. Could it be that only my Adobe ID was deleted but not my contributor account? How do I access it then?I want to access my old account which is obviously still live and 100% has sales since there is 3800 photos on it. I want to talk ASAP to an agent/specialist who can help me resolve this, I have been waiting previously on chat sessions f

Why it is so much time taking to be reveiwed by adobe when the images are AI generated is there any solution to this ? Thank you

Hola, por favor me pueden decir los errores de estas fotos por falta de calidad? Gracias.

HiHas this happened to anyone else please? First time contributing a total of 5 photos, all completely different but two got rejected as "similar images". "during our review we found that it's similar to another image(s) you've already uploaded", I was wondering it does say "you" but could this just be a generic reason that there are similar images from other contributors? Many thanks!

I have submitted these but they were rejected, I would like to learn more and see why it was rejected. Any feedback is appreciated... Thank you!

I would love insight as to why my images are being rejected for quality. I always edit at 200-300% then verify at 100% and "fit on screen" before submission. All of my AS rejections have been accepted to other stock agencies. Some of my recent ones are most confusing because in the string of submissions, of all the ones taken on the same day with the same camera and lenses in the same place, some were accepted and some weren't for "quality issues". I do know that I have missed obvious things in the past (which is why I edit zoomed in so much) so would really like help so I can learn from what I am doing wrong and fix it moving forward. I don't know if you can see the last rejections or if I have to load them all but I don't think anyone wants to look at all 15 images so I'll just post a few that have me most confused. I really want to improve and learn so please, let me have it!

Hey there, this picture was rejected because of quality issues. I would welcome some more specific feedback on what is wrong. Many thanks! 

Hello fellow contributors,I have a question that's been on my mind recently. We're all aware that it's perfectly legal to upload our images to multiple stock platforms due to non-exclusive rights. However, I've been wondering whether Adobe Stock's algorithm might factor in the exclusivity of an image when determining its visibility or ranking. In other words, could the sales performance of an image potentially decrease if the algorithm detects the same image on other stock platforms?Has anyone noticed any correlation between the exclusivity of their images and their performance on Adobe Stock? I can see it from two perspectives: On one hand, Adobe might not be keen on promoting content that's also available on competitor sites. On the other hand, different platforms attract different audiences and a good image is a good image, regardless of where it's sold. So, it's unclear how Adobe or other stock platforms might approach this.I'd greatly appreciate your thoughts and experiences on th

Dear Members of the Adobe Support Community, I uploaded numerous photos to Adobe Stock to be used as stock images. Only 11 of my images have been reviewed in the last two weeks, and another 50 are awaiting evaluation. As I have a 100% rejection rate, none of my photographs are accepted by the reviewers. I just posted two of my rejected images from last week in the attachment. I respectfully request your valuable feedback on these two images separately. Do you believe these photographs are of insufficient quality to be accepted by Adobe Stock? My second question is if 2 weeks is reasonable for examining only 11 photos. Regards,Fatih Kucuktezcan

Hello! I'm new here, and I apologize if I ask silly questions. I create AI-generated illustrations in the Dark Fantasy style, resembling paintings. When I upload them, the default file type is set as vector, and I'm unable to switch it to "Illustration". The button doesn't allow me to change it. I'm not sure what the issue might be as even my uploaded images are categorized as vector files. Is there anyone who might have a solution for this? 

I am a contributor since 2018 with very few rejections over the years. Recently I had a batch of 15 photos rejected for quality reasons. Here is one example from the batch. Please help. Thank you

初めまして。下記のような写真を15枚ほどアップしましたが、すべて品質問題で却下されました。どう工夫するとよいでしょうか。アドバイスお願いします。

Hello. I have submitted files 12 days ago but they was not reviewed. Can admins help me with that? 

I am a new contributor. Recently I had a batch of 30 photos rejected for quality reasons. Here is two examples from the batch. Please help. Thank you！  

Hello, I requested a payment on May 1st which is still marked as Pending for payment. It usually never takes this long and I'm starting to worry there might be an issue. Today marks the 9th business day and I know the average is 7-10 days. Is there a way to know if there are any problems with my account or anything I can do to fix this? Thanks!

  [moderator detached this from unrelated thread]

hi all please help to find out more details why Adobe always rejected my photos, kindly need insights and suggestions. Thank you

Buenas tardes,No estoy segura si esta consulta es viable en este foro o es para otro más adecuado. Ya me diréis.Buenos días,  Os escribí hace unos días  por otros medios porque quería haceros varias consultas. Estoy pensando en comprar photoshop y parte de las aplicaciones, pero no tengo todavía el dominio y conocimiento suficiente sobre ellas, para saber cuáles necesito y cuáles no. Me gustaría probar primero algunas de ellas y tomar después una decisión segura y clara sobre lo que necesito realmente. 2) quería saber cómo funcionan  los temas de pruebas. He visto que hay una opción de prueba gratuita un mes, quería confirmar que esto está vigente en todos los casos. Y por otro, parece que me pide tarjeta de crédito para acceder a ella, y no entiendo por qué (lo he visto a través de una página que explica temas de photoshop gratis, etc, que no es vuestra página oficial). ¿me podríais confirmar esto, y por qué piden la tarjeta de crédito si es una prueba gr

I have a question, I made a payout on May 1, 2023 & until now, on May 12, 2023, I have checked it is still pending, please help, thank you

Me gustaria saber por qué rechazaron esta foto por problemas de calidad y cómo puedo mejorarla. 

Hello, I would like some help with this issue. It seems the review process is really taking a long time. When will these images be review?  Regards 

hello adobe community can someone the major do and don,ts about selling AI art and major mistakes that people do Thank you 

Пара моих отклоненных работ, интересно услышать ваши мнения.Кстати, я могу подавать фото заново если смогу исправить ошибки?

So I am living in Germany.... and I am American.  Since I could not input a German address into the online tax forms, Mat Hayward sent me a direct copy via email.  I filled it out and he filed it.I do not sell much... but when I do sell something I get a notice email saying that I never filled out my forms.  But I did and Mat took care of it.Curious what I should do.... or what the issue is?I have to talk to someone at Adobe Stock US to figure this out.....