Questions

there is an issue while generating video with multiple images I have tried with different model like kling and veo but both failed (not sure) and now my generation history also has error output and its not opening anywhere though there is an error with output my credits got deducted from main balance and not reverted yet.

About a month ago, I was using Firefly with no issues. I took a short trip, and now that I’m back, I’m shocked to find that the platform has undergone some really disappointing changes.I can no longer enhance the image quality by spending an extra credit — a feature I regularly relied on.The tool no longer respects the composition or style images. Previously, I could upload a photo of a cat for composition and pair it with an impressionist painting for style, and the result would be that cat rendered in an impressionistic style. Now, it either generates a generic impressionist landscape or a distorted, unrecognizable cat. It feels like the quality has regressed.There are now different versions available — Firefly 3, Firefly 4, etc. When I use Firefly 3, the image quality is noticeably poor. The lines are blurry, as if the model is unsure how to render the image. Firefly 4, on the other hand, doesn’t seem to respect the composition image at all.Finally, I’m aware there’s now a premium o

I am trying to create a PSA project promoting the Domestic violence hotline. Want to add a tag with emotion. I ca not find tags or choices.

Bonjour, j'ai une question par rapport à Adobe Firefly en France. Est-ce qu'on peut utiliser des contenus générés par Gemini depuis Adobe Firefly pour l'utiliser dans des communications commerciales ?

The app has soooo many bugs. Hope you can check it and giving me back those credits that you discounted from my account even when it was your bug

It takes longer time to generate images, and reports errors in generating images majority of the time.I’ve cleared cache, changed browser, still the same thing.Please look into this.

NO PUEDO COMPRAR MAS CREDITOS EN FIREFLY POR QUE   

Whatever Happened, It Has Now Gone Back To Normal The Moment I Posted This. IGNORE THIS (Now Irrelevant)

Ya es la 3er vez que tengo el problema que Abobe Firefly corre la barra de izquierda a derecha en la parte de arriba diciendo que se esta ejecutando o realizando la tarea asignada pero en realizada no hace nada, no avanza y no muestra un porcentaje de carga.

Es increible como no funciona adobe firefly, tengo problemas hace mas de un mes estoy llamando, no modifican nada, es ams estoy escribiendo aca porque el boton para informar de un error NO ANDA Y TE REDIRIGE HACIA ACÁ

I requested a light green Fiat 500 convertible to be added to a training image.  Thought it would be fairly simple, but Firefly App taking over 20 minutes and still no image generated.  I have 4000 credits and only looking to use 20 credits

Hello,I’m writing to formally raise an issue with Adobe Firefly.Firefly is repeatedly consuming my credits, then returning a “Something went wrong” error with no image generated. The credits are still deducted despite the process failing. This has happened multiple times now.To be blunt, this feels borderline unacceptable. I’m effectively being charged for outputs that don’t exist, with no warning, rollback, or recovery mechanism in place. From a user perspective, that’s not a minor bug — it’s a billing and trust issue.I’m unhappy with this experience and would like the credits that were consumed during these failed generations to be reimbursed as soon as possible. I’d also appreciate clarity on whether this is a known issue and what’s being done to prevent it from continuing.Please contact me ASAP to resolve this. I rely on Firefly as part of my workflow, and this behaviour makes it difficult to justify continued use.Thanks,Franco██████████ [Moderator note: PII redacted]

Hi,I don’t see ideogram anymore, not in boards and not in firefly generate. On the site is it still mentioned as partnermodel. When is it coming back? 

When we edit photos with Firefly, The resolution of the final image is not same as the uploaded image why is that , why can't the final output resolution be same as original and why it is being reduced , keep the resolution same of final output image that's my final suggestion 

its costing me 400 credits every time I edit something this is robbery, a monthly subscription and credits sold separately ….your putting a gun in my face and taking all my money for the ai to generate something with the wrong spelling I have wasted 800 credits trying to correct the original rendering of my prompt. AI SPELLED IT MUIIUSIC ...WHEN CLEARLY ITS MUSIC 

i was recently on temu and i took a screenshot of a dress i liked. then later, i was on adobe firefly and i gave it a reference image of a person and a DIFFERENT outfit. i did not upload that dress at all onto any adobe apps. instead of giving me my requested images, you hacked into my computer and used that exact dress that was NOT uploaded ever. i am concerned that you are hacking into my devices, and that is not okay. you must stop this immediately, and this is VERY ILLEGAL so if you dont want me to report you, kindly stop hacking my computer.have a nice day.

o clickar em "Gerar" o recurso não funcionou, e então, ao reiniciar a página, eu estou preso para sempre sem poder gerar imagens. Creio que ao reiniciar, a geração corrompeu, mas não posso usar o recurso até a geração corrompida terminar

Ikke selg dette produktet, jeg ber om at programmet lager en leilighet etter en illustrasjon og den setter inn vinduer, dører og kjøkken som det passer seg, helt ubrukelig er dette

seen this post recently and having similar issuespent thousands of credits can i get this back?thank you

So, I’ve been using the Adobe Firefly image editor directly on the site for about a month now with no issues.  But, for some reason today I can’t upload any images to edit.  I go to the image editor, hit the Upload button, select an image to upload and hit ok, then nothing happens now, the image just never comes into the editor now for some unknown reason.  I have tried both the current versions of Chrome and Firefox and both have the same issue.  Is there some place that the images are getting stored that is like maxed out capacity wise and needs clearing out or something?  There’s no error message displayed anywhere when this happens, so I don’t know what is going on. Please assist and thanks,-Jason

Admittedly, I do generate a lot of images. I generate many different versions of one image so that I can take the best of each and combine them. I’m sure many people do this. Admittedly, I was going rather fast earlier today in regards to this process, and ran into the “slow down speed racer” text a few times. at which point I did. I waited about 5 minutes, then continued and everything was fine.However, about an hour ago as of writing this bug, I have been unable to generate even a single picture. the “speed racer” thing hit me an hour ago and has since not allowed me to generate any images. I’ve cleared my generation history, deleted my cache and cookies, temp files, logged out, closed adobe, closed the browser, and when getting back in the issue continues.I’ve tried other browsers as well, but obviously to no avail. I am on a subscription plan. I can’t remember what it’s called, but I know I get 10k credits a month but have unlimited access to certain models like nano banana 2 (whic

All I want the subjects in this picture to do is dance.  Why won’t it generate?  I even typed the prompt, “The subjects in this picture dance.”This is silly.  Even chatgpt can’t get prompts to work. 

Half of my images are lost everyday. They only save a small fraction, but after 2 days everything gets deleted. All the while everything errors. with 90% of credits remaining.

I am creating a childrens educational animation series. I am indigenous Palawa and am basing it upon culture, endemic species and unique landscapes of Lutruwita. AI assistant in Firefly asures me that my content is within acceptable limitations, however an overly zealous, blanket approach to video generation moderation filters implemented by Adobe is causing the issue solely. This is unfortunate as completely incapacitates creativity and direction.Please address otherwise i will have no option than to use alternative AI platforms. Very dissapointing. Regards Craighttps://firefly.adobe.com/boards/id/urn:aaid:sc:AP:c1038ee6-95f9-4465-a85a-720029157d11https://firefly.adobe.com/boards/id/urn:aaid:sc:AP:8ca34bc7-70ad-48ae-a16b-ccbe69e8e272

I would like either my credits back or a refund. I attempted to enhance my photo in firefly, off description. And wow terrible. To test my description I put the exact same text command into chat gpt. and it created exactly what i commanded, so I know it is not my text description. So I want either my points back or a refund for my recent subscription to adobe firefly $9.00 your system is glitchy, garbage. You should really let be try it, if they dont like what your ai generated give them points back. It would save you the loss of a firefly subscription. This way its just a complete and total rip offKim Jack, long time 10+ years subscriber to adobe photography suite, and acrobat. [PII removed by Mod]