Questions

Hello to the Prime tech development team.In my organization, my managers DO NOT need to get the auto-generated emails from Prime when a learner, for example, self-enrolls in a course.How can I change that setting so that emails of that nature only come to me?Thanks,Thomas H.Master Electronics

Hello,We are new to ALM. Checking how do we best create a Course Instance with past date (occurred in Sept 2024) so we can use ALM to track some Classroom Training that recently occurred prior to our ALM implementation? Today in our test environment, would not allow dates past current date. Any work-arounds?Thank you!

Hello, I work for the VA TRM group. I am trying to find out the most current version of Learning manager. Cisa shows M41 and your release page just show release 97 July 2024. I am neding the actual version number with release date.    Any and all help is appreciated.  Nick Putch, CSM Technical Reference Model (TRM) Quality Asurance (QA) Lead (Contractor) Architecture and Engineering Services (AES) Office of the Chief Technology Officer (OCTO) Office of Information & Technology (OIT) Department of Veterans Affairs    

I am the administrator of our company's LMS account and plan to temporarily delete a few users from the account. Could you please clarify whether we will incur any charges for deleted or deactivated users?Thank you for your assistance. Best regards,

I have multiple assessments that all have submit buttons with each question. To move on to the next question, a user must answer and click submit. However, using the play pause button at the bottom of the player any user is able to just skip by a question without answering. Is there a way to turn off the button, either temporarily for a question, or for the entire assessment?Thanks!

Is there any API to get the learnerState list

Hello, My company is under a domain change process. As part of the process i need to migrate my Adobe Learning Manager user to use my new email and be linked to my new email. How I am supossed to make this request? Apart from that, everything has already been migrated: Adobe user and Credential Manager access. Thanks and kind regards

We are testing out adding L2 surveys using SCORM. The SCORM has Likert questions and a free text question. When I pull the L2 feedback Excel report in ALM, only the responses to the free text question shows in the report, but not the responses to the Likert questions. How do we ensure the Likert responses appear in the L2 report?  

According to this topic, https://experienceleague.adobe.com/en/docs/learning-manager/using/authors/job-aids, Job Aids now support standard HTML packages as a new type of content. However, this isn't working for us. We can successfully upload an HTML package to the content library, add it to a course, and then view the HTML. But when we try to add the exact same package as a job aid, we get an error that there is no index.html file in the root folder when there is in fact one there. It needed to be there to successfully add it to the content library. So, Adobe, is this really a feature that is to come? We hope so because that's what we really want; we're not excited about it only being available as a course.  Thanks.

Hi Everyone, and thanks in advance. I am currently with another e-learning platform and would like to move to Adobe Captivate/ALM as I love my Adobe products.  I have a few questions to see if ALM can natively handle the needs or if it can be customized to meet them.  The following is what I need for ease of use for myself and my clients.Is there the ability to have learners self-register through a link shared by a client for their employees?Can the platform be integrated to process payments for either a batch of X number of seats or one-offs with Stripe or other eCommerce tools?Can we manage learners, instructors, and admins with varying access levels or set up different login levels for access? I.e., A) an Admin/System Owner user who can do anything, B) a company admin for each client who can either register their staff or send a self-registration link and see completion reports, outstanding, time taken, etc. for their staff, not all users, and C) Learners who can self

Is there any API to get the loTypes list

I have a reqirement to get all the Skills list in osgi java through API. Please any one help me how to get  the Skills list on language based

I have a reqirement to get all the tag list in osgi java through API. Please any one help me how to get Get the TAg list on language based

Hi, i have a SCORM zip package exported from third party system. Is there a way to integrate this SCORM package into a site page that hosted in AEM? Thus user can visit this page to start their traning. Can anyone give me an advise how to do that?

Prior to the latest changes to Learning Manager, when adding courses, job aids, paths, etc., there was a Select Catalog field. After the changes, that field disappeared everywhere. We discovered it was related to the new Custom Compliance Type option. Right now, we don't need catalog labels so we didn't have that setting enabled. As a result, we didn't enable the Custom Compliance Type option as we have almost nothing with compliance deadlines as this point. Unfortunately, we discovered that without Show Catalog Labels and Custom Compliance Type both enabled, the Select Catalogs field disappeared. That is a bug IMO. We had to turn both settings on to get the field back.

Hi, Currently we are using ALM as our primarily LMS system.Now as per the requirement we need to integrate ALM with other LMS system to display the courses or training material. Is there any way ALM provide OOTB feature to pull data from other LMS system. Thanks in advance.

Hi Team, I have data in adobe learning manager life few courses are there in it. I want to apply search api for search operating so, search is by keyword any course having that keyword should give us the results , so how to form search api with keyword in adobe learning manager?

Hi Team,I'm going through Adobe Learning Manager, https://experienceleague.adobe.com/en/docs/learning-manager/using/introduction/adobe-learning-manage...here it's mentioned as "create Application" under Applications section but in aem we don't have that section and also below that there is a section get Tokens to get refresh tokens how to get refresh token?Thanks,Keerthi K.

Course: Heath and Safety orientation for CWs https://learningmanager.adobe.com/app/learner?accountId=29997#/course/1377549Issue: Inability to complete the 1min task, which is important as it is a safety mechanism, due to OKTA push signal not being processed properly by the course in the learning library.___Morning,The above linked couse has two parts. The second part is a one minute registration task that requires OKTA verification. This task has a broken workflow.The push signal goes to the OKTA app, is confirmed in the app and shows as green status as being complete, but is never recieved/processed in the Learning Library/course screen. The use of an OKTA code does not work as an alternative either (even though the screen shows this as an alternative option).Focusing on the objective of the course: Having mandatory training speaking to the importance of HAS with a practical 1min registration task to reiterate this message is positive. However, the intent is then undermined when

Hi,  I have two self-placed modules in this ordered manner.  The 1st one is developed using Captivate whereas the 2nd is Articulate Storyline. Both are SCORM 2004. I switched to Learner to preview the course but I'm stuck on the last slide of my first module. I've never encountered such an error before with this course until this time after making changes in the Captivate file. The last button's function is 'Continue'. Previously, clicking the button would allow me to proceed to the 2nd module but not this time. Can anyone help with this error? Thank you.   

We are pleased to announce the availability of Adobe Learning Manager July 2024 release. What's new and changed Compliance dashboard The Compliance Dashboard in Adobe Learning Manager allows managers to monitor and monitor the learners’ progress toward their learning goals. They can check if team members are meeting deadlines and keeping up with their learning process, which helps ensure compliance. Administrator can set up the compliance dashboard and share with the managers.   To access the compliance dashboard in the Admin app, select Reports > Learning Summary > Compliance Dashboard. Learner user interface revamp The Learner UI has been updated with a more elegant and modern design. The Learner Home, My Learning, Catalog, and Course Overview landing pages are getting a new and modern look. Course cards also have a new design to display details modernly. Hovering over a course card shows the

Is it possible to recommend specific courses only to students who have completed a specific course? I want it to appear on their home-page dashboard by using the Announcement recommendation feature.Is this possible?

when will the scheduled maintenence be over 

Hi, I am trying to automate user import from Salesforce to Adobe Learning ManagerAfter creating a Salesforce account Login as integration admin from ALM, Created Salesforce connection provided Salesforce URLnext Import internal users and mapped attributes ( ALM and Salesforce)After that in ALM log in as an administrator  >>  settings >> data sources Sources selected filter Manager and provide values Then tried Syc now getting the below error I am not sure I am missing any steps. If any documentation or anyone aware of this error please help me out  

I want to remove my credit card information from your database. I cancelled my plans. I cannot remove credit card info. This is not acceptable. kavakli1905@hotmail.com