Questions

Is it possible to do Federated ID SSO using SAML between Adobe Captivate Prime and a custom Identity Provider without claiming a domain? Is the claiming of a domain only required if you plan on using the Adobe Admin Console to do user Management via that console? If we plan on using the Captivate Prime API to do all of our user management and don't plan on using the Admin Console for this do we need to claim a domain? Because our users are not all in the same domain. Our users have thousands of different domains that we cannot claim. Basically I need to know if claiming a domain is a mandatory requirement to use Federated IDs and SSO between Captivate Prime and a custom identity provider that supports SAML? Will SSO still work if we don't claim a domain and the users come from different domains authenticated using SAML via our custom identity provider?

We want to use a custom, external identity provider via SSO within Adobe Captivate Prime (ACP). ACP is the service provider and our custom web app will be the identity provider. We will have courses registered in ACP and we want users to authenticate with our custom web app via SSO. We will setup Federated ID identity types for the users and have looked at how you need to "Claim a Domain" for the user's email. My question is our user's emails are not all at the same domain company. The users have thousands our different domains in their emails. They all have accounts in our custom identity provider system, but have many different domains. The user emails are from our customer's companies and have registered with our product. My question is will thiswork? Or do all users have to be in the same Claimed Domain to authenticate via SSO and ACP?

Hello Community!I'm sharing this visual aid; in case anyone else has experienced this same need.Problem: I needed a full list of ALL learners in Prime, regardless if uploaded into the system via CSV or the Single User workflow.Solution:Export them using the Export User data button.*It's a button/link that can be easily overlooked AND is better than using the link from the Imports Log page (you can click the link for the last successful CSV upload) -- but, it only outputs learners added to the system using this method.Click here for the link to the visual.Regards,Thomas H.Master Electronics

Good morning Community.Is anyone here using the Degreed platform in conjunction with the Prime LMS? If so, I'm interested in hearing about your company's deployment of the platform.Regards,Thomas H.Master Electronics

Good day,Our organization uses Adobe Articulate Storyline 360 and Adobe Captivate.  We are trying to find a solution to offering our training courses to individuals outside our LMS.  I know that Articulate has Articulate Online to do this, is Captivate's solution to this Captivate Prime?  We don't need an LMS however; just the ability to track published courses outside our internal LMS.Thanks!Leasha Carey

Two new learners were enrolled in CP at the same time. One received a Welcome E-Mail. The other did not and lost 10 days of their 45 day deadline for completion. Our Training Department helped this learner set-up an Adobe account and training is now underway. Not sure why the problem.

I am evaluating Captivate Prime and have potentially hundreds of courses. The courses are SCORM 1.2 and are currently running on other LMS servers, all successfully pass the ADL test suite. When I import these to Captivate Prime it recognizes the SCORM version and loads the course but it only recognizes it as 1 module. Progressing through the first SCO completes and exits the course even though there are several remaining to be completed.Is Captivate Prime capable of importing Multi-SCO PIFs and what is the recommended process of loading an existing library of Multi-SCO courses to Captivate Prime.

Good morning Community.I would love your input/feedback on the following.As the Learning & Development professional at your organization, how do you motivate people to learn?Thanks in advance for your responses.Regards,Thomas H.Master Electronics

Hello Prime Tech Development Team.If I remember correctly, Allen Partridge at the eLearning Conference in Washington DC April 19, 2017 announced we now have a conversations feature in Prime. Something that can support informal & social learning, as it relates to a course.How can I turn on the conversations feature, by default, for all my existing courses?Thanks,Thomas H.Master Electronics

Hi everyone!I am curious if I'm able to record a ZOOM screen share and upload that training/walkthrough to Adobe Capitivate Prime. Is this possible? Thanks in advance for any feedback.

I made a csv to upload lots of new users but it gave me so many problems and errors, I gave up. I just added 90 users by hand.  So now that I have everyone set up, I need a csv with their info so I can just add to that file with more users tomorrow. If you don't add onto the CSV, I'm told it will wipe out any ID's not in the csv.  So can the system provide a spreadsheet / csv with user ID, name, e-mail, manager ID, profile etc?? 

I keep reading about a soon to be available mobile iOS application for Prime.  The fine pint says, subject to Apple approval.  Anyone seen this app out and available yet?  I keep seeing the 2016 version in the Apple App Store with the old screen shots. I thought it would have been out by now.  Thanks

I loaded content, created a course, added the course to a certification then put the certification in a learning plan. When I test the course by creating a new user the resource is not available. Any Idea if this is a feature lacking in prime or am I missing something

Is there any way to manage seats not being used?  Other than hoping a department manager calls me to delete an unused Learner ID, I can't figure out how to manage this.  We have 5000 seats and multiple departments across the country. As the Admin how can I make sure seats are not being wasted on people that quit??I asked the managers to add this to the new employee checklist for hires and the exit interview sheet for terminations but its not working.  Is there anything else I can do??  Run a report of inactive user ID's and hope they quit before I terminate the account?  Seems very manual.  We have lots of turn over in remote locations.

I am looking to create a completion certificate widget within the course I created in Captivate 2017. How do I import the Learner information and data from Active Fields I created. My certificate needs to have: Learner name, Company Name(from active field) and completion date.Thanks

I created a classroom module for a live instructor led class next month. Its still in Draft mode, not published.  It will be a 15 day course so each day has its own module under this one course. How do I keep this from the general population and being seen in the catalog.  If I do Publish it, it goes out to everyone I think...I only want a handful of people to see or be enrolled in it. Thanks

About 3 months ago I have purchased the new Captivate 9.....now it has been replaced by a newer version....Paid a arm and a leg to purchase this one.....a little heads up would have been nice, could have waited another 3 months...if the period is longer, I can understand, but 3 months is a bit short to be left with an older software package...I have contacted Adobe, but ...though luck (not in those words) was the message...Very very very disappointing...

We have external users (suppliers) that are required to take a sub-set of a Learning Program. We assign them individually to external users as certifications, as seen in "My Learning" below. However, the external user also sees the other courses in the "My Skills" section which they have not been assigned, nor are they required to take. The external learner thinks that they are required to complete these as well, which creates undue stress on their part..

Hello Adobe Prime Dev Team!In preparation for acclimating my learners to the newest layout & features in Adobe Captivate Prime, I would like to have access to Dr. Allen Partridge's videos. I can see them in the site when signed in as admin, from the home page.I how can I make them available to my learners? I search AdobeeLearning YouTube channel, but I don't see the newest videos.Thanks,Thomas H.Master Electronics

I'm having two issues with uploading to Captivate Prime:1. When publishing directly from Captivate to Prime, sometimes it does not reflect that I have already uploaded this before. Instead of prompting the "this module has been updated", it asks me to create an entirely new module. 2. When I try to update the module manually in Prime, I zip the new captivate file and upload to the module. It says it updates but I click back into the module it still reads the same zip file before the update.Very frustrating when trying to update modules.

To the Prime Tech Development Team:Recommendations for Administrators on how to get started with Captivate Prime application I visit the Adobe Prime forum as much as possible, but, I just discovered the above link (page last updated some time in February 2017).During the webinar with Allen Partridge and team this week, he mentioned workflow documentation, step-by-step guides etc. (written and video).Regarding the workflow documentation, will the UPDATED version for the product refresh be at the same link?Regards,Thomas H.Master Electronics

Happy Tuesday!!!I'm exploring Captivate Prime and I'm trying to create a survey but I'm not able to locate the feature. I'm looking under the "Author" profile. I have a suspicion that it's under the "Admin" setting but could use some help being pointed in the general direction. Thanks in advance!

I finished participating in the webinar a short time ago.Where evangelist Allen Partridge and key Adobe team members for Prime, announced the latest enhancements we can look forward to in the upcoming release April 8, 2017.Integrated libraries sounds promising for the challenges I've had with Prime and my third party content provider. And, it sounds like we (Prime site admins) will get set-up & site workflow/building documentation and visibility into the Prime development roadmap [fingers crossed].**applause!**Regards,Thomas H.Master Electronics

Hello to the Prime tech development team.BackgroundAs I create courses in Prime, when a learner goes to the course catalog the newest courses I've created appear at the top of the list. But I don't necessarily want those courses to grab the learner's attention.Idea/SuggestionCreate a mechanism in Prime so admins can make a course "sticky" or have a "featured courses" area. There are certain courses that, I want to nudge my learners toward, but not assign them (like a manager can, or admins can using profiles).Thanks,Thomas H.Master Electronics

Hello Prime Community. Happy Tuesday.Is anyone else in the community in the middle of building (or has built) onboarding content in Prime? If so, I would like to swap stories, approaches with you (I'm building my content now).Let's connect. Thanks.Regards,Thomas H.Master Electronics