Questions

Hello,I am trying to convert an HD ProRes HQ 1080p at 23.98 to DV24P (the orchestra studio in Europe where we record score to our film is still in the DV world...) but every attempt at setting Media Encoder to output DV with 23.98 yields a 29.97 file. This creates issues with the ProTools session and out-of-sync issues.Any ideas on why this happens and how to overcome it?

Hi, there is no more VBR or CBR options in media encoder cc2018 ?!There is just a box for limiting the data bit rate to what you want, but when analyzing the file, it is still vbr...One client still tell us that our new files aren't cbr.Is there a bug or a new place for this setting  ?Can't seems to write directly to some support to Adobe, it keeps giving the options of forums or faq... doesn't help at all.

When trying to convert a video to H.265 this error pops up:A low-level exception occurred in: HEVC (H.265) (Exporter: 9)Export ErrorError compiling movie.Error code: 3Is there a way to fix it?Thanks in advance.

Premiere 2015 - Windows 10At some point I updated to 2017 then when back to 2015 versions of Pr, Ae and AME. However now when I try to queue from Premiere it doesn't recognise that AME is installed. I've got AME 2017 and CS6 in my program files - so is it just that I've got the wrong versions installed?Thanks for reading/commenting.

My mac lab runs Adobe CC.  Recently I ran RemoteUpdateManager through ARD to update CC on these macs.  Now users are getting the warning: User profiles are wiped upon logout, so this error pops up any time a subsequent user edits AVCHD footage or exports audio as Dolby Digital.   Is there a dolby digital codec I can download/install?  Or, am I stuck having to create a new user template for each workstation...   

Hello!My problem is that in cc18 when i wanted to start encoding whit multiple presetets from one file the cursor swich to loading animation but nothing more happens.In cc17 i had no problem whit encoding 9+ different presets from a file. Linked a picture to describe more what im tring to tell whit my bad english:)(tried reinstall and delete all cache/temp and preset files still same problem)Computer:windows 10 Prox64 biti7-6800K 3.40GHz32GBNvidia Geforce GTX 1070MSI X99A Raider motherboardHope i wrote all necesarlyThanks Andrew

AME terminates a job stating: "YouTube - YouTube - File size upload limit is 64GB". The correct file size limit for youtube is 128GB.This should be fixed

Hey! This one's a bit of a specific problem. I'm currently using a Microsoft LiveCam Studio HD webcam on my Macbook Pro (specs below just in case). I'm trying to use Adobe Media Encoder to stream in HD but it absolutely REFUSES to recognise there's a webcam plugged in. I checked that perhaps the driver needed to be up to date but lo and behold, Microsoft doesn't want to provide drivers for Macs, so I tried using 'Webcam Settings' by Mactaris which was recommended online to act as a mediator as instructed and either I'm doing something wrong or it's not working either, Encoder continues to insist there's no webcam connected. Help?!Macbook specs: Macbook Pro, 13 inch, mid-2012, running High Sierra (10.13.1)2.5 GHz Intel Core i5Intel HD Graphics 4000 1536 MBThe webcam is the Microsoft LiveCam Studio (Microsoft Webcam: LifeCam Studio | Microsoft Accessories )I'm using Flash Media Live Encoder 3.2Ask me if you need any other details!

On trying to import video from the new iphone X 4K 60fps, I get error message the it is not a valid codec.any ideas of how to import video into Premiere Pro CC 2018

Running PC, Windows 7, Nvidia 670 (I think), 16gb RAM, AME/Premiere 2017AME quits encoding when I come to the same point in my timeline every time I try, according to the viewport. I used the crop effect with a small scale with two still images then moved in a third still image with a crop over the top of the first two. I get the "baa baa haa" sheep sound every time. I can tell my computer starts to work harder during the first two. It encodes the first two, then gets through most of the third still image then quits. I did something very similar for a project a few years ago in CC2015 and had no problems then.I used two other stills with a crop (no motion) earlier in the timeline and they rendered fine. I've used these stills from the same camera with the same resolution hundreds of times with no problems. This specific issue seems to be with the motion of the crops.I've seen a handful of suggestions over the past three years, but now one thing from Adobe providing a concrete response

Hi, i got an issue when setting up my streaming broadcast. AFMLE closes itself when i set "Dazzle" device as video source. I work in W7 64 bits with 16RAM, tried updating my O.S. but didnt work. Anyone?

I Queue my video I made in Premiere pro 2018 and it sends it to Media Encoder.  I am trying to send it to my usb drive and after 2 hours of encoding it says it is done, but there is NOTHING on my usb drive.  Earlier I was receiving a error message:11/16/2017 03:06:22 PM : Queue Started - Source File: C:\Users\owner\AppData\Local\Temp\Kyle & Angela  -  Full Ceremony_2.prproj- Output File: G:\Kyle & Angela - Full Ceremony.mp4- Preset Used: Custom- Video: 1920x1080 (1.0), 23.976 fps, Progressive, 01:03:35:11- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: VBR, 2 pass, Target 15.00 Mbps, Max 40.00 Mbps- Encoding Time: 02:53:3711/16/2017 05:59:59 PM : File Encoded with warning------------------------------------------------------------File importer detected an inconsistency in the file structure of Kyle & Angela - Full Ceremony.mp4.  Reading and writing this file's metadata (XMP) has been disabled. Adobe Media EncoderCould not write XMP data in output f

I have tried to encode 2 videos. Both receive the same error. Different videos with different file types. My system specs are:Windows 10Intel 4790k 4.0 Ghz16gb RamNvidia 980ti - Encoding Time: 00:00:5311/22/2017 11:33:05 PM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Import ErrorImporter returned bad result.Writing with exporter: H.264Writing to file: \\?\F:\Premiere Pro\Squad 11.21.2017 - 20.59.04.02.DVR.mp4Writing file type: H264Around timecode: 00;00;32;04Reading with importer: ImporterMPEGReading from file: F:\Movie Studio Platinum - Steam Powered 13.0 Projects\Opening Logo.mp4Reading file type: MPEGRendering at offset: 10.000 secondsComponent: ImporterMPEG of type ImporterSelector: 47Error code: 99

I've experimented a bit with transcoding video files to MPEG-2 format in premiere pro, but no matter what, I always get an HUGE file (from 1GB to 6GB). So here's the question, is there a way reduce M2V files to a more manageable size?

Hi there,Bit of an odd question, but I know there's a way to change the splash screen's design for Adobe Illustrator CC 2017, I went into folder within Program Files and found the PNG file. However, for Adobe Media Encoder I don't see the same when searching through the program files. Does anyone know of a way or if there is a way to change the splash screen for Media Encoder, as you can do it for Illustrator?Thank you.

Confused about Adobe media encoder mxf OP1A Jpeg 2000 Encoding Option whether it lossy or lossless. And if it is lossless, does it follow Jpeg 2000 Standard Compliance Defined by JPE Group 2000?we are going to encode hundreds of uncompressed video File into jpeg 2000 using media encoder.Just need to be sure that we are getting output accn to standard Jpeg 2000 lossless format as defined by Jpeg committee and published as ISO/IEC 15444-2.Suggestion would be valuable before deciding Encoder (media encoder, vantage etc) to transcode hundreds of video file into our house format ie. Jpeg2000. @

I wanna know what formats does encore accept, to avoid having it doing the transcoding when authoring a DVD.

Hi,I'm using extended script for developing some panel plug ins for media encoder. I'm facing some problem where i have to get the details of each job items. Is there any option to get the details of queue items through extended script in Media encoder?

Hi all. I was using premiere 2018 and used a template lower third in the essential graphics tab. I usually use media encoder to output my media. For some reason though when it came to rendering the lower third, It only showed the text, but not the graphic. Media encoder did show a error however, ( I attributed this to my changing the font and size of the lower third).I did this a few times with some different settings, and they all had the problem.However when I rendered within premiere, everything showed up as it should have been.I'm assuming it's a bug within Media Encoder.Thanks !Jacob

Hi,So I managed to get a hold of the plugin to be able to use .webm files in Adobe and wanted to convert a .webm file at 2MB to "Animated GIF" but it ends up being 150MB. Tried to tweak the settings, but didn't help much. Any solutions? Gif file is too big in other wordsThanks in advance.

I am having some weird experience with Adobe Media Encoder (and Premiere) on my MacPro Late 2013, OS X 10.12.6, Running latest Adobe apps.This started when i deleted about 300 fonts from my font book (Main HD>Library>Fonts).  This disabled Premiere for some reason and Premiere would not start (Just try to open and shut down). So I added the fonts back in and Premiere started back up.  I went through the same fonts and trashed them (about a dozen at a time), each time starting Premiere to make sure it was still starting up. I did this until they were all deleted again.  But this time Premiere started. So I think everything is back to normal until today when i sent my premiere project to Media Encoder.Premiere exports the files just fine. I exported a video file through Media Encoder with no issue. But when a Premiere project tries to export, the encoding shows no progress and no image (I have tried only exporting H.264 and Quicktime H.264 files). After a while of wa

I recently installed both Premiere Pro CC 2018 and Encoder 2018. But when I export media and choose "queue" it does not go to encoder (it goes nowhere).  How to I get the dynamic link to work?

The FCP xml sent to AME has an ampersand in the filepath used in the <pathurl> tag as shown below//localhost/DEMOSERVER/MediaStore/HighRes/test&test/test.mxfAnd AME couldnt accept ampersand even its escaped as &  or %26Please could you advise.

I have seen similar posts, but no resolution?I have just done a complete Fresh install of windows 10 and installed the Adobe CC 2018 apps I use. Computer is Intel i7 4.0ghz, 24gb Ram, Geforce  GTX1080TI. Never had this issue with any other version. When I export from PremPro to Media Encoder, It appears in Media Encoder but when I hit start, nothing happens. Just sits there as if I haven't started it yet? I have tried latest Video card drivers and previous version. I have deleted preferences and tried again, I have uninstalled encoder and reinstalled it.It will work? When I bring in the sequence via Media Encoder Directly which leads me to think it may be some kind of linking issue, but then again I don't know enough about it.Is there any resolution to this issue??? A little cumbersome doing it through Media Encoder.Would appreciate any suggestions.Thanks Tony.

Are the latest 2018CC versionBefore I use the "old title" function as a text carrier, but I heard that the new "basic graphics" function is very easy to use, I went to try, it is really good and more stable, unlike before Easy to collapse.However, the use of AME export will be a large number of screen errors, such as the location of pictures, text disorder, or even not directly.The use of direct export PR without these problems.AME is really a great tool for bulk export, but it seems I can not use it anymore. . .The normal display of the picture is the use of PR export, abnormal that (squeezed on the left) is the AME export, this is a fatal problem.