Questions

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Hi Adobe Community, Could anyone please advise if it's possible to transfer the CC files from the former employee's account to the new employee? Cheers

We have an active Adobe Creative Cloud subscription that includes Adobe XD. I have a few questions regarding its availability in case my subscription expires:If my current Adobe subscription ends, will I still have access to Adobe XD, or will it be removed entirely from my account?If I do not renew my subscription immediately and decide to renew it after 1-2 months, will Adobe XD still be included in my Adobe Creative Cloud subscription then?Is there any alternative way to continue using Adobe XD under Adobe’s licensing, or is it now entirely unavailable for new and returning subscribers?I would appreciate any clarity on this matter.

How to Unsubscribe the Web Export Plugin for Adobe XD? I subscribed from Creative Cloud (monthly paid plan)https://exchange.adobe.com/apps/cc/f2b8abc7?pluginId=f2b8abc7&mv=product&mv2=acccDeveloper: https://www.velara3.com/?mv=product&mv2=accc Thank you

Dear Adobe Team, I hope this letter finds you well. As a dedicated user of Adobe's suite of creative tools for over 30 years, I am writing to express my deep concern regarding the developments surrounding (or lack of) Adobe XD. While I understand the competitive landscape is ever-evolving, I firmly believe that discontinuing Adobe XD is a disservice to the design community and detrimental to Adobe's standing as an industry leader in creative software. Adobe XD is not just another design tool; it is an integral part of a workflow that many designers have come to rely on. Its seamless integration (copy and paste for example) with other Adobe products like Photoshop and Illustrator provides a unified and efficient environment for creative professionals. This interconnectedness is a significant advantage that no other platform offers, and it is crucial for maintaining a cohesive creative process. The decision to shift focus away from Adobe XD and letting competing as Figma t

Something went wrong. Please try again.(Error 44:47) How to solve?

How do we resolve this asap??? Come on Adobe its 2025

This morning I have been receiving a 44:47 error when trying update an existing prototype. Just to make sure that this error was not an issue with my working design, I created a brand new project from scratch. This new project had only two artboards and one element per artboard. When I attempted to create a link to the new prototype, I still received the 44:47 error. Please advise.

Hi!I have persisting issues with uploading Adobe XD prototypes and cloud files:   - when a file is saved to Cloud, everything is working very slow, files are opening and saving very slow, sometimes it doesn't save at all and I lose the changes I made- trying to upload prototype "create link" or "update link" - very slow upload, and I get errors al the time- Adobe XD version 36.1.32.5 - Mac OS Catalina version 10.15.7  - I'm using WiFi, here's my internet speed test - tried using another network, but the issues persist. - I uploaded Adobe logs yesterday File: AdobeLogs_20210124_164229_158-mac.zip {Renamed By MOD}  

Je ne parviens pas à partager ou publier mes projets, hors, je peux continuer à recevoir les différentes notifications sur des corrections à apporter. Le service semble ne ligne, mais la ligne pour transmettre semble coupée ( à 60%, message d'erreur 44:47).Il y a une maintenance ? 

I woke up as any other normal day to find every single artboard has had it's assets down to the left. How does this happen, and how do I fix over 100 art boards?Please see attached screenshots for what I am talking about. Thank you,Ben

I grab latest video driver and adobe xd version but artboard still don't show. 

Aunque contraté dentro del plan la aplicación Adobe XD, no aparece en el listado de aplicaciones contratadas, por lo que no es posible instalarla. Al entrar a la configuración de mi cuenta, sí aparece en el listado de servicios contratados (sin embargo, desde ahí no muestra ninguna opción para instalar)

I know the future is uncertain at best for this app and 'tool set' but thank you for giving this to us and please don't kill it completely without a decent replacement.

I had multiple files shared with me, that I have been continuously working on for the past year, that are now now appearing in my XD account. They are also not in the deleted folder. They seem to have just disapeared... Has this happened to anyone? How can I retreave the files? They have years of work that I can't access anymore. 

Adobe XD files cannot be synced to the cloud

I've posted about this issue previously. The symptoms have changed slightly but remain largely the same:Performing zoom operations can sometimes freeze the specific XD window that was being zoomed in.  System & Environment: A few notes on the behavoir:Previously this was triggered by performing many zoom operations quickly (by left-clicking the mouse in quick succession). 

I installed Adobe XD but I cannot use the program that said 'Sorry, XD has encountered an error.You will not be able to use XD at this time. Please contact Customer Support and use the reference code 109 for more information on how to resolve this issue.' What is reference code 109?I just saw 102 106 and 201 where is 109? 

Hi Everyone,   Welcome to the Second Month of the Year 2023!   We've seen various reports where our customers are trying to create a prototype image gallery with a hover effect in Adobe XD. One of our community experts AkinGn has created a quick tutorial and shared a workaround solution to achieve the desired output.   Akin is an experienced designer who has been passionate about visual and interface design since the 2000s. He started with graphic and print design, but after completing a web and graphic design program at a private institute in 2008, he transitioned to web and UI design and learned HTML and CSS. In addition to his design work, Akin shares his knowledge and insights on his YouTube channel         Description   Create an illusion since we can't change the Z index of the thumbnails on hover. Create a static copy that consists of only static images of our thumbnails and place them at the bottom of our layer stack.  Pu

While writing Arabic text not appear correctly most of the words are hidden except the first letter.I hope adobe fix this issue soon

Every time I try to access live chat for support I go round in circles. I'm pretty sure this is done on purpose, it can't be this bad accidentally. Just watch the video below to see what I mean. It's beyond a joke. Contact buttons don't work, there's never a link to live chat, forum posts referring to this give wrong answers and are locked so you can't complain about it... https://vimeo.com/495519377  This is the best bit, adding insult to injury "real help from real people" needless to say that clicking there takes you nowhere useful: 

Hello,I have an issue with aligning objects like shapes to a set target in Adobe Xd. I want to align the pink squares to the blue one without the blue square changing its position. Is there a solution for this? 

MACBOOKPRO, APPLE M4 MAX,  MAC OS 15.3.1XD：58.0.12.9 arm64

Hi, I faced an issue with XD, it doesn't work at all. I've read the same issue happened with a lot of users and did every single step written by Adobe employees, But I faced the same issue with reset & repaire. I created a new user and signed out, then uninstalled all Adobe apps including Adobe creative cloud, moreover, I used the Adobe cleaner tool, then I restarted my laptop and reinstalled Creative cloud and XD... BUT unfortunately it's still crashes at 30 seconds and closed. I really need to work on it veeery soon! plz help!

I am new to adobe xdI want to download adobe xd free trial but i can not Is there someone to help methanks in advance dearsI am waiting  for your sweet reply