Questions

So i have come to work on a project this eveing after updating to MacOS Monterey and nothing is happening. XD WILL NOT open at all!! I have tried uninstalling, reinstalling, restarting the macbook and nothing!! Hardware MacBook Pro M1 2020Software XD 45.0.62 Have now back dated to XD 44.1.12 and this seems to have done the trick althought it is super slow to open up. This need resolving asap as it is effecting my day to day work and letting clients down.

I have two problems:1) Typography box won't let me type to select another font anymore(like other many user on another post on this forum)2) Opening the font list i cannot view anymore the font style aspect preview, but i see only the font names. I have Win11pro and the current version of my Xd is the v57.1.12

Hello,I am having an issue where the drop shadow in an asset is not included in the Width and Height of the asset (the shadow makes it bigger). See below, XD highlights the green outline as the size, but it has a black drop shadow to the bottom right, and white to the top left. The asset exports correctly to a larger object with the shadows included. This is an issue as I need an accurate X and Y position to use the assets in programming external firmware. Is there a way to set the asset up so the drop shadow becomes the outside perimeter? thank you. 

Currently, when I make changes to my design or prototype in Adobe XD and save them, instead of updating the existing shared link, it generates a completely new link with a new URL. This behavior is causing confusion with developers and team members.Issue:Adobe XD should ideally update the existing link when changes are saved to maintain consistency.The constant creation of new links leads to confusion, version control issues, and can disrupt the workflow.Older link:New link:  

Hi everyone i work on a folder with someone i worked with the wrond one because it wasnt exactly the same so i got it right. And uninstall the other one but whhen i go in the folder it didn't change so it's working for the collegue but not on my desktop. I have to manually change everything but that means changing what was correct from the start.Thanks for your help.

Aparece muteada ¿alguien sabe por qué? Gracias

Hi.Adobe XD CMD+Shift+' shortcut to toggle the layout grid is not working and it is missing from the menu (see image).When I use this shortcut it opens the menu "Help".I'm using the latest version and I'm on a MacBook Pro with Mac os Big Sur. Has anyone else had the same problem? Thank you. 

Hi,I am designing a web page in XD.I have an image in the middle of the main page (after some scroll) with a trigger to go to the next page.Is there a way for the auto-animate action to go to the the top of the page? Right now, it sends me to the middle of the of page and not to top.

Hello,We have a computer lab at our college that uses shared licenses for the computers. The other adobe products are able to verify the subscription status through our federated accounts but Adobe XD is the only program that shows this error upon being opened. If Try Again is pressed, it reopens the second window and closes the application.This issue only shows up from versions 50.x and above. If we install an older version of Adobe XD (48.0.12.10), the program is able to run for that current user on that specific machine.Has anyone experienced this problem before?

Hello, I am trying  to create a live preview on my mobile phone through my creative cloud but it won't let me. I enter my enterprise email, and then it takes me to a screen that says taking you to login and then I am brought to a screen with close at the top left, a blue circle that says signing in in the middle and then an "Okta" logo in the bottom right corner. The app gets stuck here and I can't login no matter how many times I have tried is there any fixes to this? Thanks!

Hi XD community member, i am not able to open my XD application in window PC It shows - Sorry, something went wrong.This is likely an issue at our end, but it could be that you’re not connected to the internet. Please check your internet connection and then try again later. If you’re still having issues,Please help me how to fix it 

Hi, my XD has been misbehaving for a couple of weeks. Get's totally stuck whenever I try to edit text fields, it'll freeze and then not let me type or type over existing text. I've uninstalled/ reinstalled numerous times and just did the 'repair and reset' in the settings but it's still not playing ball - any suggestions to get it working again? 

Bonjour, Adobe XD ne démarre pas.Il lance un écran blanc et quitte ensuite. Je l'ai désinstallé et réinstallé mais le problème est identique.Adobe XD does not start. It launches a blank screen and then quits. I uninstalled and reinstalled but the problem is the same.

Hey guys,Please fix this bug, it's pretty nasty, my clients have no idea what to click. For some reason, the hotspot hints are gone.Thanks,Chris

Hola comunidad, tengo un problema. Desde hace 1 semana quiero crear link público de mi prototipo para revisión de diseño en Adobe XD y no es posible. Me aparece el siguiente texto: no estás conectada a internet y se queda en stand by al 50% pero tengo 100% de internet, no tengo problemas de red. ¿Qué es lo que sucede? ¿Cómo puedo arreglarlo? Igualmente se tarda muchísimo tiempo en guardar el prototipo en la nube...se queda procesando eternamente. ¿Qué me recomiendan? Saludos 

 I have a file that I can see and open in browser but not visible on adobe XD desktop application. There is not way for me to redirect browser file to desktop application as well. There is also no option to download it, even though I am the owner of that file. 

Hello, Adobe!I've just bought the CC license, but XD is not showing to install. I need the application and, unfortunately, is not showing in the apps list.Could you please help me?

I know that xd has been discontinued but I need it for a course I am currently enrolled in and my professor said there shouldn't be any trouble downloading it, but I have been having trouble getting it to download or even show up in my creative cloud! Please help.

Hello,I'm from the Netherlands and I've tried out XD.Now the trial is over and I want to buy a subscription for just XD.I don;t need more, I just need XD.Is that possible? If so, can you give me instructions where I can find the "buy now" button?Kind regards,Wim Veninga  

Hello All, I'm encountering a strange issue in Adobe XD. Whenever I set the font to Roboto and save my work, it automatically changes to the Segoe UI typeface after a few days. This problem is affecting all my files. Kindly help.  Thank you,Raghunandan BM 

Some of the fonts (Karla, Spectral) I installed on my system are not being found by XD. Sometimes I could get away with installing the fonts once again, and reopening the XD, but now even this doesn't work.  Now after installing the fonts several times, I see the font in fonts panel, and in its font-weight menu I start seeing multiple font weights like 3 regular, 3 italics, 3 bold. But they still don't work and the font is still not working and shown missing on the layers section.   Yes, fonts are showing correctly well in C:Windows/fonts folder. Tried installing fonts on all users. Tried deleting and reinstalling fonts. Tried signing out and in of creative cloud. Tried restarting. Tried using a font manager to manage fonts (FontBase). All to no avail.   This is EXTREMELY frustrating.   I am using the latest version of XD on the latest Windows 10.   <The Title was renamed by moderator>

I'm wanting to create a drop down that has hover effects on each of the options but also you can tap on whatever option you choose. So far I've made the below components : Select, Option 1, Option 2 and Option 3. I then duplicated instances of option 1, 2 and 3 and put them in the Select component in a new state named 'Default State_open'I then created closed state options for option 1 2 and 3 I moved to prototyping mode to connect the nodes but I noticed it won't let me connect option 1 to the closed option state I had created. It doesn't appear in the dropdown options. I know its because its an instance of a component, but it there any better way to go about this? I would like to maintain the hover effect on each option while also being about to select them  

Our designers sent me a link to preview a website design and I can not scroll past the fold on either of my Macs.  I read that you need a mouse, so I tried that, and it does not scroll with a mouse, arrows or trackpad.  So I can not see the design.  Other members of my team using Macs can scroll and see the whole design.  I have the latest Chrome and Safari versions, neither will allow me to see the full page.  I borrowed a PC and it works great.  How can I scroll an https://xd.adobe.com/ preview link on a Mac?  I am in a new job and only have Macs.  I'd hate to have to purchase a PC just to view your site.  Thanks for your help,  Michelle

I am wanting to create an interaction for each of the sub sections of 'Our Products' button so when you click on lets say Produce it will go to the 'Our Products' page but navigate to the section thats specifically produce.I basically want to do the same thing as this tutorial except have that navigate to another page 

I have students who created app designs in Adobe XD.  when they try they get the following "you cant publish links on creative cloud due to your organizationssharting restrictions......" I understand what it says but I hve never encountered this in th epast 5 years of using this program. I was wondering how to fix it or what to say to my admin/tec h department to fix it. thank you