Questions

Hello,I have this problem on Windows PC. Customer Care advised me to re-install Adobe XD, log out, restart in log in and no more.The problem was caused by Windows cash fonts service. The service was stopped. Then I start it all is OK again.  Maybe it will be helpful for you/Thank you 

Curious how I can move both my artboards and items off of my artboards (like text and pngs) at the same time when I need to reorganize my workspace? Seems so odd that I can't move the things in my workspace together. 

Hi all,I am prototyping the UI for the software in XD but more likely in a presentation way To simplify my problem, I have artboards: A1, A2, B, C1 and C2I need two flows:flow 1: A1, B and C1flow 2: A2, B and C2Usually, I used a tap trigger on the whole artboard to link them. In my case it is convenient to present the flow this way.All is fine when I create a flow A1 > tap > B > tap> C1.Then I created a second flow A2 > tap > B > cannot use tap anymore  The problem is that B is a loading screen, almost a static picture, with no active elements or buttons. How to link it with C2 without copying the artboard? Thanks 

Hello, I created a public link in XD. I chose "anyone with the link" option, but people need to login to Adobe account to access to this link. How to solve this problem? Here's the link:https://xd.adobe.com/view/04bada04-b380-4a67-a3d7-394a88d2eef4-51e9/?fullscreen Thank you.

HiI have fonts synced on my Adobe account. For example: 'Houschka Rounded'. I can design in Adobe XD using it, but is there no way to use these fonts in my mobile app being developed? Seems there is no way to download the font files and whatever Adobe syncs is obscured and not a traditional font file.Thanks.

Hello everybody, I wondering if you know a sketch software on desktop, that can be use with a wacom, that recognize the shape you want to make a clean shapes ? The purpose is to sketch wireframes on desktop. Thank you very much !! David (sorry for my bad english)

No matter which project I am working on, I cannot share my project using any type of the link. Each time I tried to create link, the window pops up saying my storage is full. However I never published any projects in my cloud storage as I checked.  I am working on Windows 10 platform with the newest XD version 34.2.12   

One of the my documenthas gotten a Disconnected error and cannot be opened, I get a pop up that says:"Disconnected Editing isn't supported on shared XD documents when disconnected from Creative Cloud. Save as a new document to keep working offline." I'm not disconnected from CC, and other cloud files open fine. It can be save as another doument but saving a new document is annoying. I want to updated in same document. I removed all the other members form the document and tried to open but again getting same error. What can be done to recover this document?  MacBook Pro, Ventura 13.1, XD 56.1.12

I am unable to right click and edit main in source for components within a library that has been shared with me. My permissions are showing as "can edit". I am receiving the error message below. I am logged in to the correct account. Please advice on how I can fix this issue. Thanks! 

Ignore the alt-tab action as I really only want to describe that I was going back to an open XD file, as in clicking on the document to keep on designing. It was frozen for a good three minutes, all I could do was resize the XD app. It then promptly shut down; I'm assuming it crashed without asking for a crash report upon re-launch. Curiously the zoom icon was the initial cursor while all I could see in XD had that "zoom blur/pre-cache" look you see for a split second before zooming re-fetches the canvas into memory. The zoom was never engaged however, and I'm not sure what led to displaying it. This has happened a couple of times now, everything freezes as if it interrupted a re-fetch after zooming.I'll update this thread if I manage to get a screenshot or video of the situation; it was very revealing. Here's the incredibly dangerous risk in this bug:It inexplicably reverted to a previous version of the same file, effectively erasing work without trace of newer ver

I cannot find this plan anywhere anymore.  It appears that the starter plan has been quietly removed from the website in the last month (from what i can figure).   When you try the "try for free" it now forces you to put your credit card in and gives you a 7 day trial.   I'd like to know 100% that you have infact cancelled this and its not some deep hidden link somewhere? I know there is 7 day trial but i wanted my students to download the starter edition for their assignment as its all they need.  If its no longer available then I'll use another product.  Ive wasted way to much time trying to find the starter edition on here.  If they cancel it why not just post that its not available any longer. 

I need some help, when I open a XD prototype share link it redirects to different prototype design, even after creating a new share link. Does anyone why this is happening and how I can fix this issue?    

When I was editing a file today, all the artboards suddenly disappeared.I thought it was a crash, so I closed the file and reopened it, it was still blank, only the elements outside the artboard were still there.All components, font styles and colors are still there, and the links previously shared with group members are still visible. But both the artboard and the prototype are gone.I can still add new artboards and edit files normally, and other Adobe XD files are fine.I am not a cloud access file, how can I retrieve the previous file?

Hello XD Community,I am posting this message because for a week now I can no longer use XD on my main PC. When I launch XD it says "We can't verify your subscription status." I specify that I am subscribed and that my account works correctly on other PCs. I tried everything but I found no answer to this problem: Disabled my Antivirus (Eset NOD 32), Reinstalled XD and Creative Cloud, checked access to Adobe servers, TLS... Nothing to do I still have this damn message.The worst thing is that the synchronization works since for barely 1 second I can see all my updated files from my laptop. I also specify that I have access to all the other applications without problem.Please excuse my English, this is from a translation.Thank you for understanding.

Whenever I open my AdobeXD, i am facing the problem of WhiteScreen.  Pasted below are the logs from "CrashDump" and "LOg Collector".  The screenshot of the program is also avaialble in the same place. Request you to please help https://drive.google.com/drive/folders/1sxxNuK8an9VpkcO1JOKL399b-fYm4VkE?usp=sharing 

I have a very large project in xd, and find myself and the developers scrolling through pages to find the next update or review, is there a way to create a one-page "table of content" ideally with a link to the associated Artboard?        

Hi this alert keeps show up when I open adobe xd: "There is a problem with Adobe XD. Reinstall the app from its "original" install location or contact your administrator."   I tried to uninstall with: AdobeCreativeCloudCleanerTool CCleaner Iobit Uninstaller remove manually from the Program File   And when I try to reinstall it again always a dark icon and the same message pop up. Thank you in advance.   <The title was renamed by moderator>

Hello community, Adobe instructions say to select Add-ons > Plugins in the Home screen, but there isn't such selection. Additionally, when I follow the File > Get UI Kits path on Windows, a browser page opens up on the Adobe instructions page again. How can I solve this? Thank you.

Hi Please help, When i view my XD design on web, black bars appearing at the sides, its not fully fitted to full screen. Plase help. check this 

Dear Adobe Network,  When i want to create a link i'll get the error 44:48. The same document i can create a link with XD on an other computer. On my computer i can't share any document, even when its empty i'll get the same error. Please help, i can't find out what is wrong on my computer. It's impossible to work with XD, because everytime i want to share i have to change computers with a co-worker

Hi! I'm trying to figure out how to use responsive resize on scroll groups and cannot figure it out.   I have a component ("menu-group") that is made of smaller components ("menu-card"s).   Everything resizes responsively as I have the components set up UNTIL I turn the menu-group into a scroll group. (Fixed header and nav at top, scrolling menu to bottom of viewport, fixed height button fixed to bottom of viewport.)   Any ideas on how to accomplish this? I'm quite surprised that I can't find any other questions about this, makes me feel like I might be missing something obvious. Please let me know if there's any kind of screenshot or example I can provide to help illustrate the issue.   Thanks!   <Title renamed by moderator>

A while ago I created this post, in which I explained that when using Adobe XD my entire computer experiences a weird crash. This issue has persisted through multiple Windows versions and hardware upgrades (graphics card). After reaching out via live chat support (Case number: ADB-27848569-S4S1) , a technician performed a few Net Framework updates on my computer via remote access, but as expected it wasn't of any help.   These crashes have corrupted my files multiple times, and each time I am forced to download an older version of the file and setup new development links, which is a massive hassle and waste of time. I have uploaded Crash Logs multiple times (here's the last crash which happened just now: AdobeLogs_20230216_024317_297-win-GS.zxp), and at this point I would like for those logs to reach the development team so they can investigate what could be possibly causing such a critical failure, which ONLY happens when working on Adobe XD.   Thanks in advance. &

I don't understand what is happening. XD was fine but XD has started doing this recently. It cuts off the text in my menu. I've tried reinstalling, and updating drives and OS. Using Windows 10. Any idea what's going on?

I am new to XD, but one thing I have noticed is that the Asset Manager seems to be lacking. It only has 4 catagories. Conponents should be divided in to more catagories, such as images, logos, icons, templates. At the moment everything is lumped together under one catagory. For something so easy to implement I am surprised Adobe have not done this. Unless I am missing something? Is there a plugin I can install for this?   <Title renamed by moderator>

.... Please update the libraries... AUTOMATICALLY - so I don't have to waste hours tring to find where are those components coming from to update all those libraries.You are asking the user to do something you can do in the background - and as is, it's a Blocker 😞 .Why?.. because you are asking me to do it to be able to update the existing library, so is not like I have another option than Updating all the libraries - so Please Save My Time!!! Hope this can be a toggle setting for - Auto / Manual Update LibrariesRegards,Stefan   {Renamed By MOD}