Questions

Hi everyone,I recently updated After Effects, and performance has been much worse than before. It got very slow, and now it doesn’t even open — even though it was working (just slowly) last week on the same machine.I have 16GB RAM, and while I know that’s not high-end, but I used to run Photoshop, After Effects, and Illustrator (and sometimes even InDesign) simultaneously on an older, weaker laptop without major issues, so this is a beyond disappointing.I also upgraded to this laptop just last year, so replacing it isn’t really an option — especially when the issue seems tied to Adobe’s updates rather than my hardware.What’s frustrating is that I can’t access older, more stable versions through Creative Cloud. I’m paying for a subscription, and part of that value (from a user perspective) is being able to use versions that actually work on your system.If anyone from Adobe happens to read this, I’d really appreciate being contacted directly to possibly get access to a 2022 or 2023 versi

I've found a number of tutorials on this subject, but they all reference earlier versions of AE and don't apply to the current one.  In particular, they end up modifying the AdobeCleanFontSize property which I'm unable to find in AE 2025.  I'd also like to increase the size of the UI icons.  Any tips greatly appreciated.

What is purpose of having two zoom-in?  

I am unsure if it is a bug or an exporting issue going over my head, but I am creating some basic animations for a client; however, no matter what I do, the solid background color changes to the wrong hex value.I know this is not a media player issue because the issue remains the same if I export it as a .mov (ProRES) or .mp4 (H.264). I bring both exports to After Effects and confirm using the eyedropper. The correct Hex code value I am looking for is #1414D2 (it's blue). However, my exports bring out #1314D1. Which is very close, but my client is VERY SPECIFIC. I watched this video (VIDEO) as well as others that seemed to help with the issue, but this still didn't solve it.     I've changed color settings and export settings, the opacity of the solid/shape (making sure it is 100%), working color space, project settings, bit depth, assuming working gamma, output module settings, bit rate settings, preserve RGB (on/off), and I have watched tutorials with people runni

After Effects has used all of its memory doing nothing. This happens regardless of computer. Over 45GB ram used without a project file open.   

When I type, The cursor is moving all over the place

noob question, if I uninstall After Effects will my installed plugins, scripts, and extensions stay, or will they also be deleted?

I’m having a strange issue in After Effects. My PNG files are importing correctly, but in the Project panel the PNG icons don’t show — they appear as blank/white file icons (screenshot attached). Compositions show normally, but PNG thumbnails are gone.I’ve tried:Restarting AEClearing cacheRe-importing PNGsResetting preferencesUpdating AEThe PNGs work fine on the timeline — only the icons in the Project panel are missing.Has anyone experienced this or knows how to fix it?Thanks!

Hello,I recently had to reformat my computer, and I usually work with After Effects 2024.Unfortunately, I am no longer able to install it via Creative Cloud. Even when looking under “Other Versions”, After Effects 2024 is no longer offered.I have installed the latest available version (After Effects 2025), but for my projects and some plugins, I really need to reinstall After Effects 2024.I would like to know if there is an official or alternative way to obtain and install After Effects 2024, since Creative Cloud no longer provides it.Thank you very much for your help and advice!

I have imported an Illustrator document into After Effects. Each layer consists of thousands of dots in a certain pattern. I created shapes from vector layer in After Effects resulting in a few layers, where each layer consists of thousands of groups (= dots). Now I want the dots to wiggle individually – not as a layer. Is there a way do this, without manually paste the expression in each group (and losing my mind in the process)? 

The plugin I'm developing uses PF_RenderOutputFlag_RETURNS_EXTRA_PIXELS.What I want to do is render collapsed layers that are outside the composition's screen area within the screen. When using Collapse, if I use the default `extra->input->output_request` without modifying it, information outside the composition screen (+20%) gets truncated. In 2D, I can use the following code to obtain the range that isn't truncated.CodePF_CheckoutResult vInputDt;PF_RenderRequest vReq = extra->input->output_request;//Get default data.ERR(extra->cb->checkout_layer(vFxRef, vLyrPrmIdx, vImgIDTp, &vReq, vIntTm, vTmStep, vTmSc, &vInputDt));//Get main data from max rect.PF_Rect vOglMaxRect = vInputDt.max_result_rect;vReq.rect = vOglMaxRect;ERR(extra->cb->checkout_layer(vFxRef, vLyrPrmIdx, vImgID, &vReq, vIntTm, vTmStep, vTmSc, &vInputDt)); However, it doesn't work in 3D.Even if I expand the extra->input->output_request further,I still only get the range of the c

Hello,The SA Color Finesse 3 effect in After Effects CS6 has stopped showing anything in the Full Interface. No image, no curves, no scope. Just the basic interface. This is unusual because it was showing the image and curves and scope fine just previously. And the simplified interface still shows fine and affects the image in the composition view.I thought it might relate to an auto update run from inside After Effects, so I uninstalled AE and reinstalled the original file to get rid of the update. But this has not corrected the problem.Could anyone offer why this might be happening so suddenly? Has anyone else had this problem?

I’m struggling to use After Effects after the new update, it seems super unstable compared to before. I have constant crashed and overall it’s insanely slow now. It will often crash and I am unable to launch the app back up again, even after killing every task related to AfterFX and Adobe, the only way to launch is to restart my PC…I have reinstalled AE, reinstalled my GPU drivers (using DDU for clean install), cleared cache and everything I can think of…There seems to be a very frequent error with my AE Cache not working correctly, as you can see in the log file… any ideas?

I’m working at a 3D and animation studio where a big part of our pipeline is based on USD. We’re trying to bring cameras from USD scenes into After Effects, along with reference points or nulls that represent object positions in 3D space.The idea is to use that data in After Effects to place 2D elements correctly in the scene, like cards with effects, but we’re having a hard time finding a solid way to import everything so it lines up properly.Right now we’re a bit stuck and not sure what the best approach is. Is there any recommended workflow for this? Maybe a common way to transfer camera data and position references into After Effects that we’re missing?Any advice or pointers would be really appreciated.

Hey, I’m trying to export multiple comps from After Effects using Encoder, but when I click send to encoder for export, i get an error message that says the below: I did installed an older version of Encoder, which fixed the After effects problem, but then my exports from Premier stopped working.How can I fix this? Thanks 😪

The graphics fonts are appearing in inconsistent way.The fonts are appearing in uppercase and lowercase for the same parameter.For example, in the attached image the line should be “LUCKY GIRL” but its appearing as LUCky GIRL” Regenerating it again is making the fonts appear correctly.Can you please help what is affecting it

I work with AE fullscreen, using ctrl+\ shortcut. I want a Preview of my comp and hit Spacebar.If my Preview is not set to fullscreen, the interface of AE stays as it is (fullscreen) and so it is with the zoom in my comp. If my Preview is set to fullscreen, at the end of the preview AE exits from fullscreen and I find the entire comp, not zoomed anymore. It’s annoying after every fullscreen Preview putting all the things back... If you multiply it many many times, it’s a stressing waste of time.Thanks for your help!Lorenzo

OK, it seems like this is a known bug but I found a couple data points, some of which might be new.The Problem: In AE 26.0, while rendering from a Synology NAS to a Synology NAS (with AE project on same NAS), during rendering, the Synology volume will be passively unmounted. It can be re-mounted without problem, but when unmounted the render fails because it can’t find the source files. Basically, in short order after starting render (w/in first 5 min or so), AE or the OS is kicking the Synology off on that computer. The Synology continues running, it just got unmounted locally.A couple of useful details: if I disable Multi-frame rendering, the project will render successfully. This has been documented elsewhere.HOWEVER, since I’m the weirdo with 7 various computers, I can report where it is and is NOT happening, and this isn’t happening on my Windows 10 based system (i9 w/1080ti), nor is it happening on my 2020 10 core iMac running 14.8.4It IS happening on my Macs running 15.7.4 on bo

In After Effects 25.3 on macOS, using mouse scroll or Option + mouse scroll no longer zooms in the composition panel. Instead, it pans the view, regardless of modifier key. This function worked fine in version 25.2. Tested on multiple Macs with clean installs and no tablet drivers.Please restore the ability to zoom with scroll in a future update.

Hi folks, If I open an After Effects project produced elsewhere and there are missing fonts, how can I select a font to use instead of the missing one? Particularly in the the situation where I have the font used but perhaps mine has a slightly different name so I'd like to just say 'use this instead please' Thanks

The template I downloaded uses frames for portrait photos but I also want to use landscape photos. Is it possible to edit the frames?

As in, can I have the beta version use the workspace and preferences from the main version of AE? So all workspaces, plugins, preferences stay the same across both?

 I'm using AE 25.5 on my new PC, and exporting mogrt won't do anything but give these temporary comps which is basically 640*360 version of the original mogrt. I've tried downgrading all the way to AE 24 and same thing happens, no matter how simple the mogrt would be(like only 1 line of text) I did find out that the mogrts are stuck in Temp>aegraphic>(randomfilename)>aemogrtFiles, but in .aeg and not actual mogrt. It seems like AE manages to make .aeg files, but fail merge it with the temporary comp for the preview and get stuck...How could I fix this?

This video shows Changing UI Font Size. Is this a acceptable way? because there is no feature in preference tool.How To Change UI Font Size In After Effects ? 

So, as far as I understand, it is currently no longer possible to install After Effects 2023 via Creative Cloud.However, I specifically need version 2023 due to compatibility reasons (plugins/projects), and newer versions are not suitable in my case.Is there any official way to access or download After Effects 2023? I would really appreciate any help or guidance on this.