Questions

I've only used After Effects 2024 until recently, when I downloaded AE 25, the video preview won't load, and it seems to lag. I've never had problems with AE 24 but AE 25 is lagging and doesn't seem to work. At first the video preview had worked but now it won't seem to load and I've already checked my cache and RAM, neither seem to be the problem. 

There's some kind of messed up stuff going on. I needed a simple text animation from another project. I reduced it down to just that comp plus a few pngs. After importing it into the main project I get this message.   This data is coming from nowhere. Feels like some f-ed up cache shenanigans going on somewhere. I've had another messed up situation once with generating proxies that one frame in the proxy file suddenly had a black fill with random white text about some prompt.    This is starting to feel really awkward because it feels like Adobe may be logging data from outside it's apps and now accidentally leaking that via these errors. Happy to share the file to DM of whoever at Adobe reaches out to investigate.   Win 11 AE 25.5.0 build 4

I noticedapp.activeViewer.views[0].options.zoom; gives a different result on my mac vs my PC. On my mac when the view is at 100% zoom I get 0.5, while on my PC I get 1.I assume it has something to do with display scaling, but I couldn't find any information about this online. The docs should emphasize this. What's the best way to reliably get the correct value through extendscript? Also, since I am creating a CEP panel, could I just multiply the value bywindow.devicePixelRatioor do I need to take other factors into account? Thank you.

Hello, I'm having a sudden issue arise within After Effects today, whenever I am scrubbing through the timeline or hitting play to preview. The viewport freezes completely on a static frame even though all UI and functions seem to continue to work as normal and can be selected, shortly after this I will get a not responding notice at the top of the window which continues indefinitely until I force close. I have tried updating to the latest version of AE, rolling back as well updating/rolling back my drivers. Strangely nothing has changed on my device between the last session working in AE (the day before) yet these issues have suddenly appeared in any project file newly created or already exisiting. I have also tried changes in preferences and project settings (multi frame rendering, CUDA to mercury, etc) but I'm having no luck. Lastly I've tried a fresh install of After effects but no change to the problem, unsure of what else to try or the sudden cause for this repeating pr

The program is crashing while editing.1. Launching the programAfter launching the program, but before the main window opens, the following message usually appears.It doesn’t show up every time.2. Initial troubleshooting attemptsI’ve tried every option except “Manage Plugins,” since I don’t have any external plugins installed and would prefer to avoid uninstalling the program’s default ones.After selecting any of the other options, the program opens as usual.3. Normal operation before editingThe program works normally until I start editing a video. After adding any footage to the timeline, letting it load, and pressing “play” (for example, with the spacebar or by clicking the button on the interface), it runs normally.4. Issue when moving on the timelineWhen I manually change the position on the video timeline (e.g., to the 5-second mark) and press “play,” the video freezes — the image stops, but the sound continues to play.There’s no synchronization between audio and video, and the tim

I have an effect with a couple deprecated parameters, and other effects with hidden parameters I set programmatically. I don't want the customer to be able to see them. Setting PF_PUI_NO_ECW_UI in the parameter's ui_flags removes it from the effect window, but not from the timeline window. Setting AEGP_DynStreamFlag_HIDDEN seems to do the trick, but I'm unclear as to when to set it. Currently I'm setting it during param update, but that doesn't appear to cover (for example) the case of opening an existing file.Is there a well-known way of handling this? Thanks.

Directly inside After Effects you can import and animate 3D models in the timeline. Provided it is either an OBJ, GLB, and FBX file type. But importing them doesn’t always go smoothly. In this video I work through some common problems caused by missing textures, procedural materials, or Blender's modifiers which can trip you up. I start with a walkthrough of Bender-to-After Effects workflow, which is a fancy way of saying I explain how to convert a model that Blender can see (including enabling the add-ons for GLFT / GLB and FBX files). After we have a model After Effects can import, I talk about fixing missing textures, how to Bake a material into an image texture and how to apply modifiers. I'm trying to make this guide useful AE users new to 3D models.   https://youtu.be/CvpXU7TIDfw

For the past few days, Adobe After Effects on my PC won’t start at all. This happened after the latest update. I tried uninstalling and reinstalling it, and even tested with an older version, but nothing helped. It just shows this message: Do you know what could be causing this? Any help or advice would be greatly appreciated!

I'm tracking a portion of my scene (I duplicated my footage and cut out just the part I want to track), but after I succesfully track the camera and create the 3d camera, the null I create is not behaving as expected. For some reason, it's taking the null properties of an track I did earlier in the scene. Why is this happening? I'm pick whipping a bunch of tracking markers like normal, but it just disregards that track and creates a null that sticks to the footage but 20 seconds prior. I'm very confused.

After Effects 25.4.0 no reconoce una de las tipografias utilizadas. He tenido que convertir la tipografia en forma para que al exportar no me la sustituyera por otra.  Lo he probado todo, incluso de desinstalar la tipo y volverla a instalar, actualizar a la última versión de AE.... El mensaje que me sale inicialmente es el de la captura que adjunto. Alguien sabe como solucionarlo? Gracias de antemano. 

This is by far the most unreliable version of After Effects I have used in 15 years.  Today I've had about 20 crashes, caused by all sorts of minor actions - precomping a layer, clearing the cache, changing the cache location back to my cache disk after restting preferences.  It's just ridiculous at this point.  Can't you just go back to bringing a new version out every few years and spending the time in between fixing the ever increasing amount of bugs? 

Roto brush (all versions, v1, v2 and v3) keep crashing after a few strokes in AE 24.0.1. Was working before, well sort of, on some shots it worked without crashing, then it crashed several times (with crash dialog box), not sure it was Roto brush specific, it also crashed on simple tasks like exchanging a layer with other footage (no fx on layer, the most basic scenario) and then after a crash or 10 it started working again, no crashes while doing exactly the same things (roto brush, exchanging layer footage) on the same layers in the same comp. Now it started crashing again using Roto brush on a clean footage layer (no pre-comps, no other fx in the chain), except now it's a spinning beachball hang, no crash dialog box. Doesn't matter which version of Roto Brush I use, they all crash, so again, not sure if it's actually roto brush or just After Effects that wants to crash for a couple of hours, only to at some point seemingly randomly just start working again. Restarting my computer (M

I have a mask that is a simple polygon on the top half of the screen.  Towards the end of the clip, an odd shaped object comes into view and crosses the mask line.  I want to keep this object out of the mask. Idealy I would create a new mask of the object with the rotobush and subtract it from the polygon mask, but from what I understand, rotoscoped objects can't be turned into masks. Is there a way to do that?  Maybe with the Track Matte?  I'm unfamilar with the Track matte at this time. Thanks

I've been dealing with this issue off and on for a while now. It's just become ridiculous.I'm aligning the object to center, lef,t right whatever. The thing just keeps incremental moving sideways on the x-axis. Why on earth is it doing this? there's no expressions, parenting, nothing. Just a plain image on the timeline and align is malfunctioning.NOTE: there are keyframes involved. I'm guilty of using those. 

Hello, I have a problem using my Plugin Extension called "CRT Emulator" from EZCO as well as "ROLLBACK8".I used this Plugin 1 year ago and it worked fine. THE PROBLEM: When I open the Extension there are different styles i can choose from but as soon as I choose one and try to apply a "style" the second "customization" window does not open. As well as the effect is not beeing fully applied. Ive tried everything I found on the internet to fix this issue.  I updated the Plugin. After effects. I also tried older versions of any of these.  I tried the Debug setting in the ZXP installer. I activated Scripting in AE pref. Can anyone help me out... 😞

I have made several AE comps, and saved them.When I now will open them I get a message telling that the files are missing. Why??

I have a collection of images all precomped individually (so I can replace the images in the future) and I want them to rotate around a central null in 3D space while keeping the images facing forwards. I have tried using 'value - parent.transform.orientation' on the images(child) which works but only when I use orientation on the y axis. As soon as I try and rotate it around x or z the image also follows this and faces away from the screen/world.  Any ideas? 

Hello, I use AEJuice pack manager.And I noticed that there is an option that was added when I installed the manager on my computer.You can see it in the photo! So, I was wonder how can I acheive the same thing as a developer.Thank you!  

Running AE 2017 on Windows 10, on a computer with 32GB of RAM, so that shouldn't be a problem.For some reason one of my projects has stopped updating/appearing in my composition panel. It's every single comp in the project, and none are terribly heavy. Fortunately an older version works, but that means any work done since then is gone. Any reason AE would corrupt a project? (The same project has the same results on a Macbook with 8G of RAM.) The playhead is where it's supposed to be, the magnification is good, you can actually see layer outlines in wireframe mode. I've tried purging the cache. It just no longer talks to the composition panel. Any ideas?

Hello, I was trying to open an old file of an animation I did and when I did nothing was playing there weren't even thumbnails of the individual scenes and it seemed like there was no way to play it. Is there any way to fix this? I don't have this work saved anywhere I'm kind of desperate and devastated and I am not tech savvy. 

I've been trawling through the internet to get to the bottom of this but cannot find it anywhere, sorry if I just wasn't looking hard enough and there's and easy answer.Premiere has some great keyboard functionality now but AE not so much. I have found I can change my shortcuts in the text file but I just can't find something that resembles something similar to Premiere's selecting at playhead feature.Specifically I want to be able to have my playhead over an exact keyframe so I can select it to be able to manipulate it without having to click it with my mouse. That way I can keep my hands on the keyboard without constantly having to go back and forth. The work I'm currently doing means i'll often have to make position changes (simples ones) but many of them and I'm looking to make it as less repetitive as possible and having to go back to the mouse less if I mess up a keyframe. I can add new ones with shortcuts etc but cannot reselect without the mouse. Any ideas?

So I've been having this issue for a year or so now. I'll be working in Ae and after a period of time (usually a few minutes) the composition window won't update with the changes. It'll be stuck on the frame. Preview rendering doesn't help. I can see the green line rendering but the viewport doesn't update. The only solve is to restart Ae. It's getting a little old now, and happens on my work and home workstations. They're both Windows, both running the latest and greatest Ae, and both quite different spec: one has a 3080 Ti, the other a 1060. Anyone know what on earth is going on?

HiI get this error every time the playhead reaches a specific comp that has Expressions, PSD layers, TEXT layers and Shape Layers.Since there are many thing inside, i'm having problems identifying the issue.I cannot enter the comp, because every time i get inside (or when the playhead reaches it from any level) After Effects crashes.I never saw that before and did not find anyone with that issue.EDIT:So i finally got inside the comp where there was a shape layer with one Round Rectangle that had this script inside it's "size" property:x = content("Rectangle 1").content("Rectangle Path 1").size[0];y = content("Rectangle 1").content("Rectangle Path 1").size[1];txt = thisComp.layer("TYPE TEXT HERE").text.sourceText;Y = yif(txt.length > 35){ Y = y+40 }if(txt.length > 60) { Y= y+50 } [x,Y]Basically what the script did, was to make the box bigger in height every time the Text Layer(which is a box text) had a line break.Erasing this Expression made the problem go away.Any clues?ThanksFe

Hi everybody!I hope you can help me on something. Im using Camera 3D Tracker on a clip, I have analyse it and in the category ''show track point'' I selected 2d source because those point fit more with the mouvement of the clip. The probleme is that, compared to 3D solved, I can't right click on those point to create a null from them. The only option they give me when I right click on them is to delete them. I wanna know how to use the track point in 2d source mode!Thanks in advance ☺Marie-Christine Laniel

Hello, I have a problem with Sztos font in After Effects. Font is not showing in character panel. I've checked in Illustrator and Photoshop and there is working, also in Figma. I made update of After Effects and still font is not showing. Do you know why? Thanks