Questions

Hello,I regularly create characters using animate from audio on the creative cloud, however this morning I keep getting the error that 'we are unable to contact our service - internal error. I have restarted my computer and cleared cache and cookies and it's still not working. Please can this be sorted asap. I need this for my work.

I'm teaching young folk how to use Adobe Animate because despite what every one says it's better than most programs for animating. Yes, yes yes, Toon Boom is better you say, bla bla bla...  not really.It's FAR more complicated.Animate?All you need to know is that all symbols have timelines and you can see how powerful it is. it's ONLY better (in some regards) because Adobe has done really nothing in years to promote, improve or fund Animate development. It's STILL a  GREAT program even WITH the bugs. Is it dead?I hope not, at leadt I hope someone buys it and then redevelops it.Will Adobe keep updating it?I hope so.So what do you think?

HELP!!! Animate does not give me the option to select font styles within a font family. The dropdown is not even active. It defaults to the first font in the selected font family. How can I fix this? This goes for installed and adobe activated fonts. 

Hello everyone!I'm having an annoing issue. I can't change the font weigth. It appears blocked. I made a lot of things: reinstall Animate, come back to default settings... etc and I still can't.I'm working actively in Animate and I am having to create texts in Illustrator and copy-paste them in Animate, but I have to do it everytime I have to make a minimum change.Please help!!! 

First off, I've been an Animate user since Flash 3 1999. I've been on the prerelease and the product has shipped with many of my own personal example files (start screen). Over a year ago I had to switch to non-Adobe animation software because Animate was simply not supporting the workflow I needed to continue my career.That said, this week I launched Animate to help me with a client project. V24 has a crippling but that caused crashes when picking colors. That bug has existed for years. so I read a post here in this community to down-grade to V23. So I did. And now, File > New doesn't work. Create New doesn't work either. I have restarted the entire M1 MBP and still, File > New simply won't work. I'll add that Animate feels incredibly sluggish compared to what I've grown accustomed to this past year and I honestly can't believe how unstable and unusable Animate is. I simply didn't realize it until after spending a year with a non-Adobe product. Sorry but how on Earth d

For those who do not know, Adobe Animate Layer Depth feature is awesome for animation.The ability to move layers up and down the stacking order as part of an animation is great.Eg: Put an arm in front or behind the character as they gradually turn.Unfortunately it only appears to work on the root timeline which is very short sighted to say the least and not at all useful. Probably due to a technical constraint hopefully ?When inside a symbol the Layer Depth panel is active but none of the layers can be moved up or down the layer stack? The individual layers in the symbol are visible they are just not working. This is where it makes the most sense to be functional when animating cleanly inside a symbol.So to make my long-winded point.... when will this be enabled fully within a nested symbol?

Whenever I import audio, I do see the waveform of the audio but the program thinks that there's absolutely nothing playing which is a massive problem. I've already tried using different audio formats and changing the sound settings on the timeline so that it's sync is stream-based but nothing changes whatsoever. The strangest thing to come from this issue is that going to the properties to test the audio makes it play as if nothings wrong which confuses me as the program does acknowledge the audio's existence but refuses to play it outside of tests. I've exhausted all of the options from searching up the problem as they only contain the solutions I've already tried and I'm not sure what's the next step to take as I don't want to animate without having audio to help guide me to make the movements sync the best I can.

Hi all,I’m exploring ways to get AI-driven coding support while working in Adobe Animate. Does anyone know if Adobe is planning to add AI assistance features in Animate, such as code suggestions or auto-completion? I’m curious to know if there are any solutions out there that can help optimize my workflow and boost productivity.Appreciate any insights you can share!

Please put up a new start image ...Sick of seeing that monkey everytime I log on to animate...Thanks!!! 

Dear Adobe support team, Please fix the Animate home page image flickering This is very disturbing. Also please help animators by adding some modern features.  

A file with a good handful of animations for a game I'm working on got corrupted, with no way to recover it, as the file AND it's autorecover just did not save properly.I do, however, still have the texture atlas! if there's any way I could reconstruct the animations with it without having to painstakingly recreate them, please tell me.

Hi, guys. I'm struggling with my project in adobe animate, I need to make a stopwatch. And I need some point of the time to be noted or called or recorded. I have no clue how to make it. I just found several answers about countdown timers and don't understand it. I'm new to adobe animate canvas. would anyone please help me? Thank you.

I've started messing aroudn with warped assets, but I can't reuse them. Once I make one, it adds it to the library. However, I cannot reuse them on the stage. So, I can pre-rig arms and legs because I can't use them again once they are warped assets.  I'm confused. What's the point of adding it to the library if I'm not allowed to reuse them?Is this a bug? How do I fix it? I can't seem to find anything when searching. I'm using Animate 24.0.10. Any help would be great, otherwise I need to stop wasting my time with this software.

I'm on Windows 11, trying to export a project i made on Animate. It says i need to have Adobe Media Encoder, and to get that I need Creative Cloud. Creative Cloud isn't available for Windows 11. What can I do?

I design for eLearning and have made some interactive swf so I am hoping that I do not have to re-create all that I have made when Animate CC is available. Does anyone know if we will be able to import our fla files into Animate CC?

"I'm having trouble exporting videos from Adobe Animate because Media Encoder isn't supporting the video rendering. Does anyone know a fix for this?"

This is really confusing so basically i went to do a preview of my work and then when i got out of the preview and looked back at my  timeline everything turned into a active frame and nothing will show on the stage but when i go back to preview again it pops up just fine 

I am working in Adobe Animate to produce a HTML5 banner. I want to build an interactive banner. There will be 5 bullet points. When a user hovers over a bullet point, it reveals more copy (under that bullet point), and the other bullet points move down. And when they move away, the revealed copy is hidden, and the bullet points (below), move to their initial place. Is this possible to produce? If it is possible, any how-to guides available? Thanks

sadly pdt downlaoad links wont work also, everytime instsll cs3 it wont guve me flash cs3 also yk i mean da authoring

Hello Adobe community, I was wondering if buying a second hand (legitimate and boxed) copy of Flash CS3 would make me using that program legal. I am aware that activation no longer works so the program installed would have to be patched in some way, but I believe there is no problem if I do own a boxed copy of the program. Answers such as "Just get Adobe Animate!" or "Flash is dead!" will be ignored.

I created a simple animation for our menus. This was a recent project. Last week. I need to make some edits and when opening the entire stage is white. The layers, assets, timeline all fine. I can edit. I just can't see what I'm editing. I've updated, unistalled and reinstalled. This even happens when I try and just create a new project. Please help. NOice in the image I am zoomed out to 16% Its all white.

I’m stumped.  When I test my 2 ½ minute movie in animate, it plays to the end.  But when I Export Video/Media (Entire Movie) to mp4, it stops about ¾ of the way through. My settings have worked in the past, this is the first time it happened, any suggestions? Thanks

As someone who uses the Library section frequently to keep my animation production clear and smooth, there can be a risk of deleting a folder without realizing it when focused on a separate file. My recommendation would be to add a lock-unlock mechanism in the folders of the Library in the same way you can lock and unlock frames in Timeline to avoid mistakes. I wasn't able to get in touch with the agents, so hopefully I can get in touch with the community to fix this next Adobe Aimate update, especially since I imagine it to be a simple fix Thanks for reading  

Hey, back with another question lol but this problem has kept occurred in so many animations i try to do.So I'm trying to do a classic tween when something is moving up and to the right and then rotating at the same time. These are two different keyframes of course and I created each one seperately with absolutely no breaks in between so when the classic tween is added, it should just move smoothly while rotating to the specified location. But then when I put in the classic tween and play it, the animation is smooth for a bit but then I found out it tween to a different location one frame before the actual keyframe and then when it hits the next keyframe, it snaps awkwardly from the random position to the desired position.Idk, this seems to happen to much and I don't want to make new keyframes within the tween just to fix it. Is there a reason why it keeps doing that?

Hello, everyone.   I'm working on a project using Flash CS6 and it seems there's no way to clear the path to the FLA in the IDE (same for Animate).   And using JSFL, when I try something like: lib.setItemProperty("sourceFilePath", "file:///"); Or: lib.setItemProperty("sourceFilePath", ""); I always get an invalid argument error.   JC