Questions

Gentlefolk,Captivate 2019 I have an introductory slide that has two buttons. One button when clicked allows the project to continue. The other button downloads a Learner's Guide file to the user, then allows the project to proceed. The download button includes an Advanced Action that specifies that a NEW browser window be opened for the file download, with the course proceeding in the original window. Functionally, this is working correctly. BUT, the download window (as tested in Scormcloud) appears over the course window, so it appears that the course has stopped.  Is there a better way to handle this optional download scenario? One thought I had was to have the download window in a smaller size so it would not totally obscure the content window. But I see no option within an Advanced Action that allows for this specificity when using the "Open URL or File" action.  Thank you for any thoughts. Don

I recently upgraded my 13 inch MacBook Pro from a late 2015 model to the 2020 MacBook Pro with the M1 Chip.  Both are Retine models.  When using the previous MacBook Pro, all of my projects opened and previewed properly.  When I open or create a new project on the new MacBook Pro, the preview of each slide is very, very small.  In fact, I have to zoom out to find the preview, then scroll to fit the timy preview into the display.  I have tried to rescale the Project but that does not work.  I start by creating a PowerPoint file then Import that into Captivate.  What am I missing here or what do I need to do in oder to get the proper slide preview?  See attached.Thanks, Roy

Hello, I have already asked this before and I have consulted the commented articles, but I cannot find the quick solution. The problem is the following: I have some old captivate courses that I have to update, but when I open them on my pc they update and I lose the fonts used (open sans), and when I publish it, it appears in times new roman. What I have understood is that by not using a secure web font and not being able to recover the original style with which it was created, will I have to change the text of each slide one by one? Or is there a faster option to recover that source or apply another to the entire course?Thanks.

Hi every one and good day i need freelancer designer for adobe captivate to create and convert files and projects Kindly if any one interested to work with us please contact us throgh the email below:sasn.11@hotmail.comthanks and have a nice day

For some reason, the fluid box labels are no longer displaying in a particular project. I must have toggled something. When I create anew responsive project, thae fluid box lables appear correctly. How can I "fix" my current project so I can see those labels again? In this pix, you see the labels are fine in the first image, from my new project. In the image below that, you can see that thos labels are missing. What dumb thing did I do? Thanks!

Using Captivate 2019. I have a 360 video slide with several hotspots.  They become visble at appropriate times, and and function well. The problem is that the rollover state fires when the hotspot is not visible(before and after). Any way to fix this so it only fires when the hotspot is visible and the video is paused? 

Hi. I am running Captivate 2019 and have a multiple choice quiz with 4 selections: (a), (b), (c), and (d). There is only one correct repsonse for the quiz, so there are 4 answers, 3 attempts, and 3 failure messages. I would like to have each incorrect selection display a unique failure message. I assumed that the error message for each response is associated with only that response, but what I am finding is that the failure messages display in a set pattern. For example, if a I set (a) as the correct answer and run the quiz, I get the same sequence of failure message---b, d, and c---regardless of which order of answers I select. (I tried all 6 combinations of incorrect selections of b, d, and c and get the same pattern of display of error messages.) How do I associate a unique failure message for each wrong selection?  

Hi, does Captivate 19 actualy carry Aria Labels within HTML exports for screenreaders? I checked the HTML Code but i just saw in one Label: aria-label='play' for the Playbutton There ware actualy custom made Buttons and the project was worked for being accesible, meaning all the Object/Interactive Object and slide Definitions were filled etc... Thanks  

Dear all, I am a complete newbie to this and am creating some very basic slides with audio narration on them.  I have made a back button and a next button with a third button for repeat.  The repeat button replays the audio (narration). I want the ability for the user to pause the narration and then resume.  I have tried putting in a button to pause and a button for resume.  When I tried that the audio started from the begining again.  So I tried making the skin visible with the play pause button and all this does is restart the audio from the begining again.  I am lost on this, does anyone have any ideas?  I must stress I am a beginner of beginners with this.  Best 

I have a subscription to Captivate 9, which I haven't downloaded yet. I'd like to install and download now, but when I go to the "Downloads for Captivate 9 Subscription Edition (one-year)" page, all I see are Captivate 8 downloads. (I already have Captivate 8 downloaded and installed.) How do I download Captivate 9?

Hello everyone, Does anyone know how to prevent one line from shrinking itself or just a question having a pop out? I cant find out, what is causing the issue or how to disable the pop ups you see below. Help! (Last photo is just another quiz slide that works fine. Below are the only two that are having issues) These are the built in quiz slides in captivate.   

I recently installed Captivate 9.0.1.320 after getting a new laptop. I previously had Captivate 9.0.0.223 on my old laptop with this hotfix: Hot fix for Adobe Captivate 9 issuesDo I still need to do that hotfix for Captivate 9.0.1.320 or is the hotfix already installed in this updated version?

I use Captivate 2019 to author and a Connect server owned by my company as the LMS.  All output is now HTML5 for security reasons with flash.I'd like to capture something as seemingly simple as the user's ID from the LMS but it's not happening.Connectusers.com seems to be a pretty dead forum now but there was a person who had the same problem I do: Adobe Connect User Community In that thread was a pointer to how to create a flash certificate that gets auto-populated with name, course, certificate number...all from Connect variables and listed those variables.  I created a flash certificate based on that some years ago, it works great....but its flash.Using those same Connect variables in Captivate, I get no response at all in an HTML5 project.  In fact, for the Captivate variables for Student ID or Name, no response.  Not sure if I'm doing something wrong, the server needs something done to it, or....?Would greatly appreciate some help with this.I created a simple p

Hello, To be honest I'm a newby in this world and I would like to create my own flash playback control. I found on adobe the explanation, but I'm not familiar with some word, could you help me ? Do not change the control names or symbols.The playbar must be present on the Stage with the instance name pbcBar_mc.The playbar must have the cpPlaybar identifier in the Library.The Export For ActionScript option must be selected for cpPlaybar in the Library.The actions at the action layer must not be changed.Store All Buttons must be stored at the Library root.Do not change the registration points. The registration point for every symbol is at the center (important for editing), except for the following symbols:- icoProgress (upper-left)- icoThumb (top-center)- icoThumbBase (upper-left) Store the published SWF file of the skin in the following location:<Installation Directory> \Gallery\Widgets\Playbars; /Applications/Adobe Captivate <version_number>/Gallery/Wid

HiThis is a really weird problem.I have 2 groups on the forst slide that is set to show for rest of slide.When I work on the project., saves it and continue working it works great. If I close the project and open it again, the two groups do not show on the first slide in captivate or when I preview the course. But they do show up on the rest of the slides.No idea whats going on here.

I have a video which has music on it at certain volume, a title and logo. I want to understand how I can create a sort of a style or a template of all three at exactly the same location and style to use on other videos.How do I do that?thanks

Hi everyone - So I exported the Porject Captions/Closed Captions into the .doc format as normal, those files went out for translations, came back as .docx files. Captivate is giving the option to import them back in, but nothing is importing, reads as 0. Is this because of the clients re-save?? is the path broken and is there anyway to fix other then copy/paste?? This is over 1200+ slides so I am trying to avoid that...  Thanks for the help! 

I have problems with VR. I can see it when I create a Virtual Reality project in Captivate 2019. However, I cannot see it in preview, or when it is published to the LMS and using the Chrome browser. It is visible and runs the published application through the LMS using Firefox. Our company uses Chrome as their default browser. We will in no way use Firefox. Used various browsers and Firefox worked. But I need it to work in Chrome. I noticed on another thread, the followingTo confirm the same, open a responsive project by adding a web object in Captivate and adding the following link:https://get.webgl.org/ I see the rotating cube in authoring mode. This would seem to verify that the WebGL is functioning. I can also see my program in author mode. But when I try to preview the project through the LMS, I see a blank screen with the VR goggles in the upper left corner. I see the same blank screen with goggles when I run the published application in the Chrome browser. Again, I nee

I love the folks in this community. You all have helped me out multiple times in years past. Thank you.I just obtained a new job and had to continue the development of a Captivate file that was in progress when the prior Developer left and I'm having 2 issues that might be related. It was built as a Responsive Project I'm told. The file plays incorrectly on about 9 slides (Forward navigation button won't display) in both Preview --> HTML5 in Browser within Captivate and in the SCORM Cloud. 1. It's linear navigation with standard back and forward arrow graphics used as buttons. On about 9 or so of the slides, the Next button doesn't display the first time you enter the slide and the play head finishes on the timeline (I know it's finished because each audio clip plays completely on all of these slides) so there's no way to go further in the training. I initially thought that maybe a pause in the timeline was stopping them from displaying until I realized that in most or almost a

Hi-I'm Looking for Step by Step Instructions on Assigning a Delete Shortcut to Image from Filmstrip. So Far the ones I've found have been hard to follow. Thanks-- Mark

Hey Community,  I am creating a drag and drop content slide. there are 3 drag sources and 1 drop target. Upon dragging each source to the target it changes the state of a content box to reveal different information. We are using forced naigation to make sure all content is covered. I created 3 advanced actions assigning each header with 1 and upon clicking them to show the frw arw. but I can not give each header it's own action. Does anyone have an suggestions?

Hi,  I need help while working on creating presentations in adobe captivate when I duplicate a slice or if I copy and paste info from anywhere it generates a link into my presentation that repeats the same info that is already in the text box like a hyperlink that I did not create. How can I take it out ???

I have a problem that on the first slide. No script I add to "on load" is running.If I copy the first slides to another project it is running so its a bug in this project. No I cant copy all the slides to another project. I get fatal error every time.Any ideas whats going on?

I'd like to be able to upload my PPT slides in Notes Page view but they seem to only upload in Slide View. Is there a way to do this?

On the timeline the highlight box is above the animation but it disappears once the animation starts.  The animation I believe is in Animate and the highlight box is a smart shape.  They are using CP2019.