Questions

Hi,I had a presentation that I did not want the playback bar to appear so I went into Skin Editor and turned it off. Great, no problem. But now, it won't come back. I am in a different presenation and back into Skin Editor and turned it back on (it shows in that window), but when I go back into my presentation, it is not there. NO matter what I do, it won't appear. I uninstalled and reinstalled Captivate, nothing.I need help, I have work to do and no answers. I appreciate anyone who can assist.Thank you,Dawn

Hey Everyone,I am currently running into an issue. I am using the 2017 Captivate Version, along with publishing to HTML5. I have an advanced action upon submit of a text entry box to look like this:The action works if the first attempt is correct. If it is incorrect, it does display my failure message and button. But it will not allow for another entry attempt until the slide is reloaded. So my next question is:Is there a way to reload the current slide using an advanced action or button?If there is not, would it be possible to exit the current slide, return to the previous slide and go forward again?Example: Upon getting the TEB wrong, you would exit slide 11, go to slide 5 to review, then upon exit of slide 11, you return to slide 5. Does this make sense?

Hi,potentially stupid question.Ctrl + E extends the playtime to the end of the slide.How do I do that until the position the plauhead is at?There has to be a hotkey (especially for multiple objects that are not in one group).Thanks!

Hi,Interesting question by a client.Can we offer 1.25x or 1.5x replay speed on normal slides (not video)?Youtube and Netflix have it...Thanks for any input!

hellois there here somebody who has used or still use a web site LMS Prime Captivate ?I would ask some question :-can a user  subscribe to the site by her/him-self ?-can user pay subscription by her/him-self ?-do tutorials made by Adobe Captivate appear perfectly as they were made ?thanks a lot for answering

Hi,I have got captivate 7 license from my company. They want to me install captivate 7 on company laptop. The license has been tranfe rred to me from another employee who resigned. My company laptop has Windows 10 OS (64 bit). I am able to install captivate 7 succesfully and it shows in programs and Features as installed app.But I can't see anywhere in my laptop captivate icon to launch and open captivate 7 software to use. I don't have any previous versions of captivate 7 installed. This is the first time I am installing any captivate installation. This is urgent. Kindly help 

I am using captivate 2015, there when i add videos each slides, i am getting loading issue on launch. How to fix

Not sure if this has been covered but I have a Spanish ppt deck and need to make sure the quiz buttons and messages are in Spanish too, how can I do this, please?

We are testing a module on our mobile devices. When the SCORM package opens in full-screen mode, the "action buttons" do not work.  However, if I take it out of full-screen mode then the action buttons work.   I thought this might be a publish settings issue, but this is only happening on iOS devices.   The Android device does not open the SCORM in full screen and there is no option to make it full screen. The module plays with no issues. This makes me think it's NOT a publish settings issue.Has anyone ever had this issue? If so, how did you resolve? It has nothing to do with Flash, as Flash met its demise.I'm attaching a video capture the shows what is happening.  Frankly, the video is not very helpful. It's probably easier to understand from the description.Thanks for any help you can provide!

I am trying to work on my mac with captivate. I've been working on a PC up until now. On my mac, the slide does not appear centered when clicked in the film strip. Then, when I try to click on it, it disappears. The properties tab allows me to go to the fluid boxes within the slide but I can't see them. When I click out of it and back to the slide it reappears... Hopefully that explanation makes sense. Thanks!  

I'm running Captivate 2019 v 11.5.5.676 on a Macbook with OS Catalina 10.16.7  Why, when I try to drag new audio or a graphic into a previously built slide, do I have to do it twice?I can drag a properly formatted audio file from a finder window into the timeline or the slide view, but it never works the first time. It always works the second time. What's up with that? And when will I be able to upgrade to Big Sur?  On HelpX:Adobe Captivate (2019 release) is COMPATIBLE with Big Sur.If you launch Captivate (2019 release) on macOS Big Sur (macOS 11), the project editor becomes unusable.We are working on making Captivate (2019 release) to be compatible with Big Sur.  What does this mean?

Hallo,ist es möglich bei einer Drag&Drop Interaktion zu prüfen, ob sich ein bestimmter Punkt des DragObjekts über dem DropTarget befindet? Und nur in diesem Fall ist die Drag&Drop Interaktion richtig.In dem angehängten Video sieht man die Drag&Drop-Interaktion, die ich in Captivate erstellen soll.Danke für die Unterstützung. 

Hi All,I'm using the 2019 11.5 version of captivate in administrative mode on an up to date windows 10 SurfaceBook 2. I filled out the CSV Template to import questions, yet every time I try to Captivate freezes and won't respond. I cleared the preferences and there was no change. Any assistance would be greatly appreciated. Thanks, Wes

Hello, I'm working with our Learning Platform provider on hosting our SCORM content on their platform, despite a few different attempts exporting SCORM content with different settings, we are still unsuccessful. They can successfully host the content on their mobile platform but on the web version they get the following error:MissingKeyMissing Key-Pair-Id query parameter or cookie valueThey asked me to consult with the Adobe Captivate provider. Any idea what might be causing this issue? Is it due to wrong settings/export options?Thanks

I am having issues adding audio to slides on captivate. For example, I am adding an MP3 audio file by clicking media then audio and choosing the option to extend the slide for the length of audio. The slide itself extended to the lenth of the audio however, upon reviewing the timeline I noticed that the objects on the slide show in the timeline that they did not extend to the lenght of the audio file. I then clicked on each object individually and went to the timing tab and clicked on display for rest of slide.  Some of the slide are playing the auido that is attached and some of the slides are not playing the audio that is attached. I noticed too that when I started adding audio files that some of the slide began to advance on their own. (Each of my projects slides requires that you click an arrow to advance.) I am unsure of what the cause for these issues are ans would appreciate some input. Thanks! 

How to open .cptl file.Please advise

Just blasted through multiple simple PPT with audio projects and published as SCORM.  Previewing, everything looks fine, preview in HTML5 in brower, the PPT template shows up but none of the text or images on the slide.  They were imported using High Fidelity.  Rebuilt one with no audio, just pulled in the PPT and previewed in HTML5 in browser and the issue remains.  Any ideas?

Hello, I am new to captivate and just downloaded a template. On that template is an IconButton that brings up a textbox with more information when you click it in presentation. I am having trouble finding that text box in the editor, I am thinking about the Flip Cards Layout the Grids with Popup Layout and the Icon-Buttons Layout. 

Hello, I'm having a problem with my slide videos in a project I am working on.I am making a project showing how to use an app on an iPhone. The dimensions of the project are 357x559 in order for the project to be played on a mobile device.I'm using screen capture videos in the project - for these I am uploading them as slide videos in the project.I have to resize them so that they fit in the project - I can do so successfully, and when I preview the slides, the videos play fine. However, when I published the project, the videos changed in size (more narrow).I have looked on various websites for help, but haven't found anything that seems to help the situation.Just seeing if anyone knows what's happening or if anyone knows a solution.Thanks all for your time and help

Hi, I was already helped today (thanks!), now another problem showed up: I inserted a quiz-slide for a matching quiz. The background of all my quiz-slides is dark, the fonts are yellow. The drop-down menu in the matching quiz also has yellow fonts - but on a white background (like all the drop-down-menus). I have already tried to fix it by changing the font-colors (in the master slide or in the normal slide), but the fonts in the drop-down-menu don't change. Unfortunately, yellow on white is nearly invisible. I'm curious how this works...

the link in the Assets Window does not seem to lead anywhere other than a 404 error.

Good evening,How to modify a project adobecaptivate 2019  from 1024X627  to 1280X720?Thanks 

I know this is a stretch, but has anyone been able to make a workaround for controlling some aspects of a VR project:Firstly, I've realised that it's better to create a regular project and insert VR slides, but that aside...Styling hotspot elements - other than either inserting custom PNG files as images.  The question is, where are the assets stored? Inspecting the source makes reference to canvas objects which I can't seem to locate in the JS file.Creating slide transitions between VR slides - adding hotspot links to other VR slides makes an unsightly jump between the 2.Zooming in / out on a VR slide - how is this possible?Fullscreen VR - doesn't seem to work even if publish settings are defined.Assigning Advanced Actions / JS to hotspots. I know this isn't built in, but I've managed to achieve some of this using the A-Frame JS library. So I guess this is a feature request of sorts. Anyone got ideas?

Hey, I'm using an enterprise version of Captivate, and it's not showing up in Creative Cloud, but it shows it under my account. Any ideas? Tricks? Thanks!

We're experiencing issues with our captivate coureses in Oracle LMS.  I'm trying to used execute a javascript to force the course to send a commit to the LMS more often.I've tried doing this through a button that would execute g_objAPI.LMSCommit(''); and also go to the next slide.  It doesn't seem like this worked as we don't see any additional commits on the LMS side. I've tried executing the script to happen upon entering a slide. Again  there was no increase on the LMS side.Does anyone know how to force a commit to happen through javascript within the course or by modifying the HTML file?  I'm currently working in captivate 6 thought I have 7 as well.