Questions

I'm kinda stuck on why my slide-audio doesn't play on one of my slides. It works fine in all other slides and I am not sure what I'm missing. I attached a screenshot of my timeline, maybe there is something that I don't see here that's causing this? Slide-audio doesn't seem to be affected by a button pausing the slide, so that shouldn't be causing any issues, and even if it would it should play the audio for the first couple seconds. 

Hi, I have adobe captivate 2019 trail version. I want to purchase if it is good. But i found few things while taking trainings and issues are, 1) Mouse Movement is not showing while checking preview  2) Preview is automatically stopping after 5 th side and the reamining slide want to see it click play button again. 3)Default Text caption is not automaticaly happening while taking training.. 4) how to set mosuse setting as project wise for all slides before taking taining. Thanks &Regards, Dileep

Hi thereHaving an issue within captivate, that I am unable to find a fix for.  And is causing majot issues for my app on a LMSI have my quiz settings set to Incomplete----> Passed/FailedWith Slides Views set too 100% and Quiz is passed ticked on.And this is exactly how I want the app the function, and it works great.However.  I seem to have an issue where captivate will just reset my Slides viewed to 0%, seemingly at random.  WHich will then have the Paa be classed as complete even if the user has only seen 1 slide.SO I can test the app, and build it, and sometimes it is perfectly fine, and then sometimes it resets itself back to 0% and it breaks the appHas anyone else had this issue, and is there any possible solutionsThanks in advanceStuart

Hi there,I'm trying to add a video to a slide of a project and I'd like the user to be able to view the video in full screen and then exit back to the slide. Ideally, there would be an option on the video skin to do so, but I'm not seeing that. Does anyone have experience with this and can provide some insight or a fix?I'm publishing a responsive project as HTML5 and using Adobe Captivate 9.Thanks!

I feel like I'm missing something.  I have 4 text entry boxes on a slide. no validation, no submit buttons, no nothing. Just 1.2.3.4. Nothing fancy about the styling. They each add text to their own variable which is used elsewhere.  Their order in the timeline is from top to bottom: 1.2.3.4. Their tab order is from top to bottom: 1.2.3.4.  But on screen, TEB 3 is in focus on load, then it's tab to 2, then it's tab to 1, and TEB 4 can't be tabbed to at all.  I've tried to reorder objects in the timeline, it changes the focus/tab order around but not in a predictable way. I've emptied my preferences, I've copy/pasted to a blank project, I've updated to the latest version of Captivate, yet my 4 text entry boxes don't reliably tab in order.  Is it just me? Have I missed anything?  

Hi allWhat happens when the subscription ends? Will published projects work?

It is my first post and I am a bit confused. Adobe Presenter's Forum seems disappeared.I tried the latest version (11.1.5) on a Win 10 64bit machine and Office 2016. Win did already removed Flash 32.0.0.445 activex, and there is no way to install any other version nor to uninstall the Win update Flash Remover.Presenter's Themes cannot be even open that the warning appears "You need to upgrade Adobe Flash Player....". Actually I need to install it.I already installed the register files for let Office 2016 using Flash. But the problem is upfront.I would like to install Flash and keep it, so to make, among other things, AP working. Is there a work around somewhere?ThanksA.

Hello, When I use the Magnification Control+ to zoom on the stage and click on an obejct, the stage center resets to the top left corner.  This makes it very difficult to fine tune any objects that are very small as you have to zoom out and zoom back on every click.  Is this a bug or is this how it functions normally?  Why does this not work like the navigator in all the other Adobe programs where once you zoom it it stays put until the user changes it? FYI I am using Captivate 2019 on PC and Mac.  Same issue. Thanks

I am using Captivate 2019 and cant open any previously created files whether they be my own or something ive downloaded from the community. I get the error that alot of people seem to get.There are no "locked files" to delete as some of these are downlownloaded from the community nd never been opened. Any insight?

is there are way to get a MP4 video on a slide to continue automatically on its own when the video ends?

I want to re-download Captivate 19. My current version has a number of bugs. Where and how do i re-download?

Hello - please see the brief article below. It seems to say that my HTML or responsive course will not auto play in a browser. Captivate adds a "play button slide" to the top of my project to take me to the first slide. I would prefere for the project to begin with my actual first slide.  Is there any way to achieve this? https://helpx.adobe.com/captivate/user-guide.html/captivate/kb/captivate-responsive-courses-not-autoplay-browsers.ug.html 

Hi all 🙂 I am working on a project for work and need to use our standard template. I would like to use one of the QSP slides but I'm wondering if I can change the slide so it matches the template. I want the interaction that's on the slide but I'd like it to be on one of the 'designed' blank slides in our template (it's essentially a blank slide with the header on it). I've tried a few things that my limited experience led me to think might work but none did.  Can this be done and, if so how? Thanks in advance!

Hi all 🙂 I posted this as a reply on a thread that is a few years old, and since I don't know if anyone will see it, I thought I'd start a new thread of it: I am using Captivate 2019 and I am trying to create custom failure messages on a multiple-attemp slide. I have a sequence quiz slide set to three attempts and I've got the failure messages drop down set to 3. I am trying to customize the messages so that:  - on the first failed attempt the user sees "Sorry, that's incorrect. Try again. You have two more attempts."- on the second failed attempt the user sees "Sorry, that's incorrect. Try again. You have one more attempt."- on the final failed attempt the user sees "Incorrect. the correct answer is _______. Click to continue." The problem is I click on the failure message drop down and choose 1. I customize the message, then go to the next one and do the same. I save the project and when I come back to the messages, the changes I made are not there. I

Using Captivate v9.0.1.324. I have a couple of projects that will not load in a browser when published as HTML5. When trying to load the index.htm page you see the loading icon (spinning circle) and that is all. I've tested with different browsers and on different computers and still have the same problem. The projects work just fine as SWF and there are no errors/notices in the HTML5 tracker.Unfortunately the site we use for review only allows Captivate projects to be published as HTML5 in a .zip package. Since the project never loads reviewers are unable to make any comments. I've googled and searched the Adobe forums and haven't found any solutions.Any suggestions on how to track the problem down would be greatly appreciated.

I created a Jeopardy game in Captivate 2017.   I made a mistake and I need to reconfigure some questions and answers.    I can't figure out how to get back to the "Configure Interaction" page where I entered all of my information!   What do I click? press?   HELP!

We edited images in photoshop and saved them to a new folder.  Then opened Captivate (2017) selected the new resource path (can see in Cap) but the images can only be manually updated.  In the past we could update the images using the new resource path all at once.   Suggestions? 

I have a few Slide and Interactive videos with Vimeo link in my project built in Captivate 2019. I publish the project to LMS (moodle).When the user reaches the slide with any of these videos on an iPhone or Ipad, I can see the 4 moving squares with the word 'loading...' showing over the squares. Loading process goes on for 5-7 sec (On window or Android devices there is no such delay lag and the video starts right away). Why this loading process is coming on iPhone and iPad only. Any idea? Once this loading process finishes, I can see the Play icon in the middle of the screen.Now the issue is video does not start to play if I hit the play icon, but it starts playing if I hit anywhere on the screen except the play icon. It is too annoying if you can't play with PLAY icon which is meant to play the video. Users are complaining 'there is something wrong with video'.Is it normal behaviour on iPad or Iphone? Any information on this issue by anyone?

Hi All,I have recently been working on a Captivate project with an outside vendor. I got the final source files today. Overall, it looks great, but occasionally when I go to start a demo/sim, I get a screen that says "This Project Has Expired". I checked the Preference for Start and End, and the expiration box/settings weren't configured. Any thoughts? Thanks!

In Captivate, I have successfully published an executable file, but when I try to share the file it shows an error that states the file is damaged or I do not have permission and check with computer admin(I am the admin). I am using the trial version before purchasing full version. The file I am trying to share after publishing is a sample file, I'm trying to show my investors to help with purchase of the software.

Is this possible? We created two large, basic modules for a client and now they are asking if we can convert it to ppt.. Is this possible? I am using Captivate 9. Thanks for the info!

I inserted a slide video that fades to white. I inserted it to Captivate and published as HTML5. When viewing the project in my browser, that same video fades to black. Any ideas why this is happening?

Hello, I know how to change the duration of a slide and the transition to the slide. But I cant seem to find how to change the speed of the transition. If I want the fade to my slide to take 2 seconds where do I tweak that?

Captivate 11.5.4.613I've created a quiz that contains three hot spot slides.  In the published output—and only on hte hot spot slides—all of the buttons are jumping around in the down state.  The submit button jumps down (almost off the screen) and to the right. During the quiz review, both of the built-in review mode navigation buttons do the same, they move quite drastically in the down state.  I've tried removing the down state from these buttons altogether, it makes no difference.  Has anyone else run into this?  My next step would be to remove these buttons entirely and manually program smart shapes as buttons, just to see if it makes a difference. However while it's pretty easy to manually recreate the review mode buttons, is it even possible to replace the submit button? If so, what is the action required to have a smart shape button submit a slide? My output is here: https://media.openschool.bc.ca/osbcmedia/public/foodmicro/captivate/Quiz_less

I created captivate files to embed into my powerpoint presentation, but now they show up as "This project has expired".  Is there any way to update the files with the product key without recreating all of the demonstrations?