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Margaret9876

asked this

Any suggestions for Captivate stuck in trial version

I cannot license my subscription version of Captivate. I have an active subscription. When I open Captivate I'm in the trial version (I'm on...

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suzannee82290517Known Participant

Questions

Does a course have to end with Quiz Results to pass score to LMS?

Using Adobe Captivate 2019 11.8.0.586 and created a quiz. If I exit the course on the Quiz Results page, score is passed to LMS.However, I have an advanced action that makes a button available for those who passed to take them to another slide - if users pass they have to sign an attestation that they will abide by the training. There is a text entry box on the new slide where users type yes. When that is in place, Captivate is not sending the score to the LMS. Success and Completion are in place, but score is 0.I have checked the panel and the only interactions sending a score are my quiz questions. I think my Quiz settings are okay since I do see the score, just not when I end the course the way I want to...Any thoughts? 

28791

3 years ago

kerwinm77142633Participant

Questions

LMS opens up a pop-up window that doesn't track the completion.

My module is using an LMS that opens in a new tab in the same window. Instead of playing the course in that tab, it gives me a message saying 'Your course has been launched in a new window. Please do not close this window' and a button that says 'Launch Course'. It then opens the module in a brand-new window. This causes the “original” tab with no activity in it, thus not able to track the users progress when they exit the module. How do I keep the course in the same window where I have my LMS page to track my completion status? 

4091

3 years ago

grcutzKnown Participant

Questions

Captivate 2019 Responsive text

Hello all: I need help with a Captivate 2019 responsive project text. I set a title text box using Arial font 36 pt. The body text is set at 24pts. It seems that text adjusts when changing from laptop to phone view, but on the phone view the title text creates a two-line text (within the same one-row box) with almost the same size (36 pt). Can someone help me solve this issue? or suggest other ways to manage responsive text?

3041

3 years ago

Tejas DandekarInspiring

Questions

Captivate 2019 11.8.1 - Exporting video demo slide as mp4

Hi,I have a Captivate eLearning project. One of the slides has a video demo with captions and audio. Is it possible to ONLY export the slide with the video demo or the video demo itself as .mp4?

5131

3 years ago

Aleisha28871282mqj3Participant

Questions

Captivate Video Demo Editing

I recently upgraded to the latest Captivate verison. When I go to edit a video demo and select Exit, my screen turns gray and I am unable to go back to my other modules without exiting out of the entire project and reopening Captivate. Is anyone else having this issue? 

23733

3 years ago

sigur_rosserInspiring

Questions

Cp2019 has broken an Action from Cp2017: Open URL or file

First, thank you for bothering to read about my problem.  I really appreciate it.My course has a button with an action "Open URL or file".  Since the client wants all the links to external websites editable outside of Captivate, I would create an alias(?) for the website as a text file that looks like this, saved as the name "Pay_allowances_page.htm"If I double click this text file (.htm file) the URL shown opens correctly.Here's the HTML for the "Pay_allowances_page.htm" to launch the page and its URL:-------------------------------------------------------------------------------------------------------------------------------------------------<HTML><HEAD><TITLE></TITLE><meta http-equiv="refresh" content="0; URL='https://www.mynavyhr.navy.mil/Support-Services/Pay-Pers-Support/CPPA-Resources/Pay-Allowances/'" /></HEAD><BODY></BODY></HTML>-------------------------------------------------------------------------------------N

2631

3 years ago

sigur_rosserInspiring

Questions

Best job sites to find a SCORM expert/packager with Captivate expertise?

There are a lot of sites, like Indeed.com, Monster, etc etc that advertise for jobs.  Which ones attract the most technically savvy candidates?  I need to find a SCORM packager to help deploy a bunch of Captivate courses.  Problem is they are all built in v2017 and any new hires will need to use v2019.  Version 2019 has broken some things so I have to fix those first.  Adobe will not allow any resellers to sell v2017 and you can forget about getting it from them.  Why do they do this??? Aggravating.Thanks!

2521

3 years ago

dannym35954212Participant

Questions

download captivate 8

Where can I download the full version of Captivate 8 ?ThanksDanny

54691

3 years ago

IsabelYeoParticipant

Questions

How to hide a slide once it has been viewed once (e.g. a feedback survey form)?

I'd like to ask the learner for feedback questions per course in the Learning Path. I don't want to use the LMS default feedback questions becuase if the questions are changed it changes for all courses.Additionally if an external feedback site is used, e.g. Survey Monkey, we can update the questions easily (done by another team) and just embed the form as a web object in the scorm file. The issue I am having is that the embedded webform does not reconize the learner has already filled in the feedback form once, and so each time the learner revisits the eLearning it will ask for feedback again, which is tedious for the learner and skews reporting. So I thought about having a button whereby after the learner has filled in the feedback form, they would click and it would hide that slide going forwards whenever they revisited the eLearning. I can't figure out what advanced action to do to make that happen ... would appreciate any ideas.I am on Adobe Captivate 2019 Release 1

4461

3 years ago

neill27369438Participant

Questions

Precisely resizing and shapes in a responsive project

Hello Two quick questions I'm trying to get two rectangular shapes in a responsive project to be the same size; however, when it try to resize one shape in the fluid box it alters the size of the other shape. I've tried dragging and I've tried the postion tab in properties. How do I get both shapes to be the same size? When I copy and paste the two shapes from one fluid box into another, there's resizing happening that makes things out of alignment by a pixel or two. When I try to resolve this I'm getting stuck with the problem mentioned in question 1. Both fluid boxes have the same settings. This is taking my OCD to another level. Assistance appreciated.

7181

3 years ago

nasla91Participant

Questions

Video not playing in responsive project on iPad Captivate 2019

Having issues with an embedded mp4 file playing in a resposnive project on ipads. The file plays with no issue on android devices. Has anyone else had this probelm and how do you fix it? Captivate 2019 version 11.5.1

1681

3 years ago

Meghan24762138lkygParticipating Frequently

Questions

slide not continuing and user has to click next to continue

Hi,  I’m having an issue on my slides, I have added a 'next' button for users to click to continue to the next slide, my manager is wanting this to be taken out. I have a voice over on pretty much every slide and instead of it continuing to the next slide it’s automatically stopping unless I use the play bar along the bottom to continue or the user clicks the next button I have created, is there a reason for this also, am I missing something? Thank you,Meghan 

9042

3 years ago

PeterH-ITTrainerParticipant

Questions

Hotspot Questions - Only 1 selection

Hello everyone,I am wondering if it is possible to limit your learners to only 1 selection on a HotSpot Question? I have been stung by this a few times when answering a hotspot question, I have clicked in the correct place, then misclicked the submit button, not realising another selection has been made, then correctly clicking submit and failing a question due to having registered 2 locations, rather than just the original selection. It would be really helpful if I was able to limit the number of selections a user can make.

9611

3 years ago

liseylooParticipant

Questions

Captivate and task automation

Hi...I'm finding Articulate is not powerful enough to automate tasks as I'd like.  For example, I want to create hundreds of branched scenarios.  While I could break this into maybe 20 per mini module, it's still hundreds of branching scenarios which I'd like to find some way to much more rapidly create.  Does anyone know how well Captivate does this?  Possibly with additional programming? (I haven't used it in more than 5 years.)  Thanks in advance!

7381

3 years ago

Meghan24762138lkygParticipating Frequently

Questions

Text Entry box delays on slides with a voice over

Hi, I have been struggling with an issue when I’m doing my text entry boxes, I have voiceovers on my videos now when they users inputs the word correctly there is a big delay from one slide to the other.. I believe it’s because of the voice over, could this be the reason why? And if so how do I stop the delay once the user has inputted the correct wording? Thank you,Meghan 

6041

3 years ago

Thomas278031890vqlParticipant

Questions

Images look red in preview mode. Not sure what's going on??

1511

3 years ago

connieh65658440Participant

Questions

"Video encountered an internal error" YouTube videos fail in Captivate 11.5.5

 I receive errors when attempting to link a YouTube video using the following methods:Interactions - Learning Interactions - Carousel  "Error loading video content. Please check the video id and try again." Media - Video - Slide Video - YouTube .  Freezes at 50%; cancel then get error "Video encountered an internal error."Interactive Video - Insert Video - YouTube.  Freezes at 50%; cancel then get error "Video encountered an internal error."From the ribbon - Video - Insert Video… - Slide Video - YouTube.   Freezes at 50%; cancel then get error "Video encountered an internal error."  Then I used our old template that we created when we had to manually embed YouTube codes in order for the videos to work.  Captivate has removed this from their program, but since it is in the template, I was able to access it.  This is what happened when I used this method and selected Address rather than Embed Code as the method  "Please update y

1860

3 years ago

jenniferf33722013Participating Frequently

Questions

Carousel image not displaying when changing state

Hello everyone,I have a problem that I have not been able to troubleshoot, and I hope that someone here will be able to help me. I have created some carousels, and each panel on the carousel contains an image and some text. When I test the carousels, I can click the right arrow and progress forward through as expected. When I click the left arrow to go back through the carousel, everything works until I get to the default slide (which is the first slide when viewing the carousel from the start). The text displays, but the accompanying image does not. I am attaching screen captures that show the following: the default state, the state that displays when I click the right arrow, and then the default state as it displays when I go back to it using the left arrow.For reference, I am using Captivate 2019 and have installed the most recent update. My project is not responsive. I've attached screen shots that show the following:-state_view.jpg: the state view, so that you can see ho

23681

3 years ago

Dexter2012Known Participant

Questions

How to activate the next button by clicking any 1 button from 2 different groups.

HelloGood Morning/Good Evening, Sorry for the trouble.  Tried to solve the problem, but couldn't solve. That is why reached out.There is a scenario in a captivate with the diferent topics/groups.1) Challenge2) DiscussionThere are two buttons in challenge group & two buttons in discussion group, in "Challenge" group, out of 2 buttons any 1 button should be clicked & in "Discussion" group, out of 2 buttons any 1 button should be clicked to activate the next button on the main slide. If the learner click the two buttons from the same group then the next button should not activate/appear.Challenge button 1 will jump to chapter 1, Challenge button 2 will jump to chapter 2Discussion button 1 will jump to chapter 3, Discussion button 4 will jump to chapter 4. Is there any advanced action to solve this problem?

6541

3 years ago

Patrick2569329038nuParticipating Frequently

Questions

Captivate 2019 Assign Values not WOrking

So this is my first foray into using Assign Values, and I might be missing something.I have 5 buttons that lead to 5 slides I want the viewer to visit. I built an advanced action that takes them to the slide, changes the button color to visit state, and assigns a value (one for each button) to 1.Then I have another advanced action set to look for each of the 5 values and if they all equal 1, to show an exit button. But the exit button never shows. I know that the rest of the advanced action is working. The color changes and we go to the slides. And I know that if I change the conditional from "If all are true" to "If any are true" then the button always shows up after I visit the first of the 5 slides. Am I missing something with the "If all are true"Advnaced actions shown below.

12442

3 years ago

visual_Zenith5FAAInspiring

Questions

advanced actions not saving

Hello! I am having issues with advanced actions not saving correctly.  Here is what I input:Then, i save it:and then it deletes that variable as soon as i click ok.  Anyone from adobe know whats going on???

16771

3 years ago

mysk83Inspiring

Questions

Display text entered in text entry box

HiI have a course where the user must answer a question by typing in an answer containing certain words. When the feedback for correct answers show I would like to display what the user have typed in.Example: Your answer "the users answer" is verry good. The answer "........." would also have been correct.I would like this to show up inside a text box that is triggered to show if the words are in the answer using advanced action.

8261

3 years ago

shanee98076946Known Participant

Questions

Trouble with reviewing content carousel slides upon return to slide

Hello all, I have a problem with a content carousel slide not "resetting" upon a return to the slide. Here is the flow: 1. Slide A is a 3 item content carousel (content is placed on a smart shape with the following states: Normal, Notes01, Notes02, and Notes03). I have shared actions for forward and backward buttons. The smart shape button to go to next slide (which I have labeled as Continue) remains hidden until all the content in the carousel has been viewed. Users can go back and forward as much as they wish in the content before leaving the slide by hitting the "Continue" button (which I have set as "on succes" to take viewers to next slide). It works as intended on the initial visit.2. Clicking Continue takes viewers to a knowledge check slide.  The knowledge check slide has submit and back buttons visible.3. If a view opts to go back to review the content carousel from the KC slide, the fwd and back buttons are inactive, or they become inactive after a few cl

15741

3 years ago

Dustin270688173sixParticipant

Questions

Changes to Filmstrip order not reflected in HTML5 preview or SCORM Cloud

Version 11.8.1.219 I have reordered some slides and everything shows the correct order in the filmstrip. When I preview to HTML5 or Scorm Cloud the new order is not reflected. All other edits to the slides are present. Is there a step I'm missing to make these changes?

3582

3 years ago

J KamradtParticipating Frequently

Questions

Where do i find the English User Dictionary Editor for Captivate 2019 (v 11.8.1)

I am working on a medical project, and there are quite a few words that are pronounced incorrectly, as well as there is a propriety lexicon that my organization uses, and they just dont get pronounced appropriately by the TTS.  I know that in older versions there was a English User Dictionary Editor that allowed you to define to Captivate how something should be pronounced... but I cannot find it in Captivate 2019.  I would be very grateful if anyone could point me to the appropriate location of this program!Thank you in advance!

1140

3 years ago