Questions

Hello I've used a variable in Captivate to solve the issues of blurred text. In Moodle, everything looks ok initially, but on refresh Moodle adds an extra character to the end of every sentence. I've attached a screengrab to illustrate the issue. You'll notice where a "0" is added. Anyone else experienced this? How to solve?

Hello captivate-experts ,I have now taught myself quite a bit about captivate and I still have one issue I cannot resolve.I want to load a java script library (Fuse.js - JavaScript fuzzy-search library ) and call functions from this.Unfortunately, I couldn't find any documentation online that describes how to include this .js library and call functionsfrom it (I want to call it after a learner clicks a button, from the regular javascript code window).I've tried code likeimport 'fuse.js';and after that I've tried to call functions and deliver an output (see code at the end of this article).I've also put the library into the folder: "assets\js\" of my published project. Moreover, I've tried to add itvia the Captivate GUI to my project, but the script file won't show in the gui.I would appreciate it very much if someone could tell me whether it is possible to use java script libraries and calltheir functions in captivate. And I would be even happier if someone could post me a link or give

Hi, I have a GIF that I downloaded from a image/animation site. It's set to loop. I imported it into PPT and it worked fine - kept looping. However, when I import it into a Captivate 9, it doesn't loop - just runs through one time. Any ideas why? What can I do to fix this? ThanksMichele

Hi everyone, I'm new to the Adobe suite - we've previously used Articulate's software, we have a lot of existing e-learning created using Rise. I was wondering if we are able to import SCORM packages from Rise to be further edited in Captivate (or any other app in the suite). Could you let me know if this is possible please? Many thanks,Rob

I've been trying to get gifs from Photoshop to Captivate, and I've been getting the error message "'File name': The GIF file contains errors" seemingly at random. I've tried exporting from Photoshop with dither and with no dither, 128 colors and 256 colors, big file size and small file size, with a .3 second delay and with a .1 second delay. The error message seems to come up at random. Sometimes I'll even redo the Save for Web (Legacy) with the same settings and it will work on the second time. I am not the person building the Captivate file, I'm just the video editor. Is there a best practice for creating GIFs for Captivate? Is there a setting I'm missing that is making the difference? Help?!

Hi, I want to create an Assessment Simulation, where I want to give a learner TWO ATTEMPTS with two different failure messages,, Messages could be.. First failure message.. This is incorrect. Please try again.2nd failure message. Its still incorrect, let me perform this for you. (This is first sceanrio where No of Attempts are 2 with 1 click box, I want both failure message different) is it possible to get two different messages for 1 Click Box? 2nd Scenario Since Two different messages will not come with a single click box as per my knowledge, so I have used a Two Click boxes for different messages with Timeline adjustment, but problem is that two Click Boxes are counted as 2 points in result page. as a result if there are only ten steps in Assessment simulation, final result comes with 20 points, and if I performed all 1st attempt correctly still it shows I did not pass the Assessment or if I performed 2nd attempts correctly than again not passed.So I would like t

I've read some comments about flickering but not sure if they are specific to my issue or if this is still an outstanding issue. created with Captivate 11.8.506, If I have an object on slide 1 eg. a shape which is static and then the same shape is also on slide 2 with an animation (eg alphato), the object flickers upon entering slide 2 and does not give a  clean transition between the slides. No transition effects  are applied to the slide or object. The flicker is not evident  when playing on the time line only when previewed in browswer. 

I have been tasked with testing our Captivate eLearning courses for accessibility using JAWS 2018. In the process of learning JAWS, I noticed that any variable output to the screen is read exactly as it is on the slide, i.e. Slide $$cpInfoCurrentSlide$$ of $$cpInfoSlideCount$$ is read as "page dollar sign dollar sign, cpinfoslidecount dollar sign dollar sign of dollar sign dollar sign cpinfoslidecount dollar sign dollar sign" instead of reading "page 4 of 21"If anybody has encountered this issue and found a solution, your help will be greatly appreciated.

In captivate project, On Slide 01(Homepage)(Point 01): There are 6 buttons, out of 6 buttons only button 1 is enabled, the rest all the other buttons are disabled. For example, button 2 will be only enabled when chapter 1 is completed, same is the process for all the other buttons. And the audio will be disabled on the second revisit to slide01(Homepage). Point(01) works fine at my end.(Point 02): Example If button 1 to button 5 is clicked multiple times they work fine, they all go to respective chapter slides and the functionality is working fine.(Point 03): The 6th button is for the quiz chapter when the 6th button is clicked for the 1st time it will jump to the quiz chapter where there are 4 quizzes, once these 4 quizzes are done they will jump to the result slide.(Point 04): After jumping to the result slide, I have created a next button, when the next button is clicked it will take me back to Slide01(Homepage) which has 6 buttons. *Issue Note*: If button 6 (quiz cha

Hey, I am trying to make a simple game on captivate. the Idea is that on a slide I inserted an image object and want to move this image if an arrow key is clicked.I inserted a klickbox and assigned it with a button. If the action was successful I run a Javascript code like below.Js code:var moveX = 0, moveY = 0; const speed = 10; var w = document.body.clientWidth; var h = document.body.clientHeight; var view_W = w - 110; var view_H = h - 100; window.addEventListener("keydown", Control); function Control() { let key = event.key; let figurePicture = document.getElementById('Image_401'); if (key == "ArrowRight" && moveY < view_H) { moveY = moveY + speed; figurePicture.style.bottom = moveY + "px"; figurePicture.style.left = moveX + "px"; } } The controle function seems not to. Is there a better way to realise this ? Any help would be appr

I am creating a responsive project with a TOC. I would like learners to use this training as a quick reference guide, so it is important for me that they are able to navigate to any slide using the TOC. However, the option to "Navigate Visited Slides Only" is greyed out and cannot be disabled.  Can someone help me with this? There are other options that are weirdly greyed out. I hope there is a solution to fix them. Here is another example of greyed out options: Thank you,AnaMOPS

After we insert videos (MP4s), we are getting a white screen such as this when transitions to the next slide (video). Any recommendations on how to fix this? 

I have recently updated certain parts of my PC and had to reintall my software again (a.i. Adobe Captivate).When installing I receive the messge that the number of intallations are exceeded and I should deactivate earlier one to install this one. But this is not the case. I am reinstalling the one which was deleted in the process of PC reinstallment.I have also looked on my account but could not find any registred/ activated programs. All gone.I know I have a dated program (CC 6, and Captivate 2019) but I do not understand why they are vanished from my account. The version I have works just fine and I have no intention of purchasing another one.Thus can someone please help on how to proceed further with this? Kind regars

How do I edit the feedback after a student has viewed all of the VR hotspots? Where can I locate that text field? Thanks!

Hello, I would like to ask about Thai alphabet in Adobe Captivate. The Thai vowels are overlap with each other when that word has more than 1 vowels. I already installed Adobe Captivate latest version (11.8.0.586) and already tried "Requires an indic composer for Indo-Arabic language support(for newly created projects only)" in Preference but still have this issue. I've attached for more understanding (First one is correct and second one is overlap).  And another issue is when I double click these quiz text in Master slide, I cannot change to Thai language. Is it come from the system so I can not change or if I lock this object by mistake? Thank you so much.

I would like to be able to pause a scrolling software simulation, or just not start the scroll until a certain point.  I know I can take a screenshot of that first part of the scroll and create a new slide, but I want to see if there is a way to pause it mid-scroll so that I might zoom in prior to restarting the scroll. Thanks for any assistance you can provide.  I cannot provide the file as it includes proprietary information.

latest update, 11.8.0.586NOT a Fluid Box style project. I fear this may be a simple question with a simple answer, but I cannot find an answer via Google for the life of me. I have a Master Slide I am using, a results one to be specific, that I need to translate into Brazilian Portuguese. Either via some magic translation feature or via editing the text, but I need it as a new saved Master Slide so I can apply it to many Captivates. I will still need an English results slide to apply to my english projects. I was able find something called the Master Slide veiw, but I cannot edit any of the text there. Just move around textboxes and buttons.

There are 6 buttons in the home page.Button 01:Only 1st button will be active for the learner, the rest of the buttons will be disabled. When the learner clicks the 1st button it will take the learner to the 1st chapter which has 4 slides, when the learner returns to the homepage after completing the 1st chapter with 4 slides button 2 should be activatedButton 02: After button 2 is enabled, the learner clicks the 2nd button it will take the learner to the 2nd chapter which has 5 slides, when the learner returns to the homepage after completing the 2nd chapter with 5 slides button 3 should be enabled.How to write a advanced action for this kind of scenario?

I'm trying to work out an issue with multiple quiz attempts, and am hoping that some of you more experienced Captivate users can help me out.We want to have our courses set up so that users have the ability to attempt a scored quiz twice before they are prevented from trying again. I've configured the 'Quiz' options in Captivate towards this end, and have our courses uploaded to an LMS. When a user stays within the course, the functionality works as expected-- if they fail the course once, they are given the chance to retake the quiz for a second time before receiving a 'final' failing grade. However, if a user fails the quiz once and then exits the course before their second attempt, then they are given a failing score. At that point, the course is locked in the LMS and a user does not have the ability to re-launch it to retake the final quiz.I've reached out to our LMS (eLogic's 'eSSential' platform). At first they told me that what we're trying to do isn't possible on their LMS, but

I am pretty new to Captivate, using Captivate 5. I am recording Audio for a tutorial. First I recorded in Captivate. I wasn't happy with hissing background noise and wasn't able to reduce it to my satisfaction using the Audio editing features in Captivate. Decided to try Audacity. Exported audio file from Captivate. Loaded into Audacity. Fixed the hissing (sounds great!). Exported from Audacity as MP3 and loaded back into Captivate. Unfortunately, with some files that I've done this to, I've noticed a pretty big reduction in quality--it's kind of hollow sounding and a little bit static-y in an electronic sort of way if that makes sense. It's like the files have been corrupted a little. I tried exporting from Audacity as a WAV file, but that didn't seem to help. I'm not noticing this issue on all the slides/files, but on about half.Does anyone have any ideas for fixing this issue? I'd rather not re-record unless I have to. If I do end up doing that, would I get better results if I start

Hi,I wondered if you could help me. When I create a Quiz, everything is working right.Original View: But when I do some changes on other slides and publish the course again, the quiz is loosing elements when playing the course:But in pre-view inside of captivate everything is fine. Even when I create the slide new - it is working correct. But a second publish without touching the quiz slide will cause that issue. Does anyone have seen similar things or a hint how to solve that?

I am getting the below : Adobe Captivate 2019 - unknown error occurred. Cannot generate the recorded video clip. The disk may not have the required free space or the recording is not substantive enough to generate a video. I have reinstalled the Software twice.  I have also ensured the software is installed as an administrator.I do not get this error if I select runas Local Administrator. The user in question is saving the recording to the local drive , which she has full access to .Has anyone seen this and if so , what is the fix please?

I have assigned a shortcut key command (backspace) to a click box.  Instead of removing the text entry, it is taking the user back to the beginning of the presentation.  I need it to remove the existing entry in that box so the user can enter a new entry from the lookup. Anyone have any idea how I can get this to work?

Hi GuysI have created a simulation for software which includes a text entry field.  It is set up as having infinite attempts and as long as the user keeps the cursor in the text entry field they can delete and retype as many times as they like.HOWEVER....as soon as they click out of the text box (Anywhere on the sim) and go back in to try again, the box seems to be disabled i.e. they can no longer get the cursor in the box.Any ideas why this could be.  I have:1) Set the text entry box to pause as close to the end of the slide as possible (I cannot seem to remove the pause)2)Set infinite attempts3) Set box timing to length of slide4)Set slide length to various times (It doesn't seem to help) Am I missing something obvious?  I know learners are going to do this as a large number did this in testing  Thanks so much - K Thanks  

Hi. I am hoping to get some good feedback on system recommendations. I know the minimum system requirements for using Captivate. However, I am preparing a request for a new laptop and would like to hear what other users find they really need for be able to work efficiently, effectively and with minimal delays in Captivate. My old laptop seems to take forever to do anything when trying to build in Captivate. I plan to request more than the mimimum but supporting documentation for my request would be a tremendous asset. I thank you in advance for any input you might be willing to share.