Questions

I hope you're day is going well Adobe experts. I have created a captivate file using Captivate 5 and the software crashed and lost a days work (twice today).  I know I should have been saving all along but I wasn't aware that there is no autosave (or is there? haven't been able to find that option).  I found files in the Adobe Captivate Cashed Projects folder with the file extension .cpd in the uncompressed files folder. Also found audio.cpad, info.cpi, and text.cptd files in the Cashed Project folder.  Are these the files I was working on and is there any way of restoring these types of file or using this information to retrieve my captivate?  Sorry if this is a silly question, I'm desperate to get this work back.Also if you have any help or information as to why the software keeps crashing today to prevent it from happening again that would really be great!Thanks!

Can I use Captivate 2019 on my iPad Pro?

I downloaded and installed the Trial for Captivate 2019 in my Win 11 machine. I did this after checking with a tech support rep who assured me it would work in the W11 environment.  After install I tried opening it and it would not go past the green window with the logo before crashing.  Event viewer pointed at msvcr110.dll as the issue so we tried the following:Uninstall and Re-install CaptivateRemove any Visual C++ Distributable older than 2012Remove and reinstall Visual C++ Distributable 2012sfc /scannowdism /online /cleanup-image /CheckHealthdism /online /cleanup-image /restorehealthchkdsk /f /r /xContacted MS and they said the issue is with Adobe and suggested that if nothing works, I can do a system reset. This is my very last option as I do not want to recreate everything in my machine Here is the actual error: Log Name: ApplicationSource: Application ErrorDate: 11/20/2021 10:44:44 AMEvent ID: 1000Task Category: (100)Level: ErrorKeywords: ClassicUser: N/

I have a buton that toggles an image to be shown or hidden. It works fine on the slide that it is set up on. However, for all the other slides, that image shows up behind other elements rather than in front of everything.Is there a way I can set this up for do I have to manually make this button and image set up on every slide?

We are looking for help from Adobe to build calls that will allow us to use API calls from Captivate to communicate and get information from Conerstone (our LMS) that we could use in the courses such as the learner start date.  We understand that this capability is currently not available in Captivate.  We are looking to build an add on.  Can someone contact me regarding if this is possible and we can find out the pricing estimate?Thanks!

I am looking to get some assitance from Adobe to determine if and how we can use API calls from within Captivate to access information from our Cornerstone LMS and feed the information into a course so that we can use it to determine things like the learner's start date so we can know automatically whether or not to show a pretest or not.

In Caotivate 2019 rel 11.5.1.499 I opened two different projects. I updated backgrounds in the one project and saved each file separately. The updates to the one project has updated the other. I have not experienced this before but in this case it does suit me. please advise 

Hi folks. I have a project that has several hyperlinks (set to open New tabs) to Sharepoint pages on our intranet. When I test them either with prevewing using HTML In Broswer or the in-built preview in Caprivate (2019) this works fine but once I publish the project in SCORM1.2 when a user clicks on the hyperlink it closes the eLearning and opens up the hyperlink.  Any ideas what could be happening? Thanks.

What is the current procedure for publishing and reviewing Captivate modules with stakeholders? Best, Steve

Hey guys. I am using Adobe Captivate 10 and I am having the following problem. I want to create an interactive game for youngsters how to learn to use the Internet in a safe way.  My idea is to create a quiz and if a person answers correct (the answers are the buttons in blue) the girl which u see in the picture moves in the green part and if the answer is wrong  - to the red one and one of the shields disappears. The girl, net and shields are elements which duration is till the end of the project. When I am on slide 1 and and I give my answer the girl is moving in the right way, But when I continue on the second slide the pictures goes on position 0 - so the movement which was made the previous slide stays only in the first slide and has no effect for the second one. Which is my problem cause I want it to be on the position where it was moved after giving the answer on the first slide. I had the idea to put a code on the slide (like to launch it on enter of slide) which need

After having problems with HTML5 files not loading in Internet Explorer in Cornerstone, I asked Cornerstone to look at one of my HTML5 published zip files. The issue I was having with this particular file was that the course wouldn't load in Internet Explorer but would load in any other browser. They found that there was an error message with the DoFinish command.I did some digging and found that since the file SCORM_utilities.js wasn't being referenced in the index_SCORM.html file that Cornerstone wasn't loading the SCORM_utilities.js file at all. I added the line <script type='text/javascript' src="SCORM_utilities.js"></script> in the header section of my index_SCORM.html file and was able to open the file correctly in Cornerstone. I also found that having this in my index file also fixed other problems I was having in Cornerstone with swf published files not working correctly, such as the close/exit button of the playbar being non-functional.You can modify the default ht

In Captivate 11.8, how do I convert a .cpvc file to an MP4 file?

Hi there! Just about to start my Adobe Captivate Cert course and come across an issue straight away... just wondering if this is known or 'normal' On the course, we are instructed to create a new blank project... once it created, the instuctor has one blank side with 'click to insert title' and then proceeds to select a theme which is automatically applied to the existing slide (themes change, background applied etc) on mine, i select blank project and then get 3 different areas every time (ive opened timeline to show this) and when i select a theme, nothing really happens (the background does not change etc although i believe the 'Theme' is applied and visible on 'view master slides') Anyone come across this and know whats going on? ive attached a pic so you can hopefully see what i mean Many thanks,Rob

Need some desperate help for a Sunday Noon delivery.  I am experiencing very brief white flashes between some of the screens in my exported project. How do I get rid of this!?Here are the details.Captivate 9.Exported for most recent version of Flash, and HTMLPlaying back a project published locally (C drive). No transitions set for any slides in the project.  No flashing seen between slides that are static slides Quick white flash seen on playback between slides that were both recorded in movie mode (captivate split up the movie mode recording into 6 second screens)All slides set to auto play the next slide.Preloader % is set to 100.

How do I keep students from advancing until the audio on the slide has completed?Or able to set a minimum time for them to spend on a slide if it doesn't have audio?TIA,Susan

Until now I've been too busy finalizing a print widget that works for HTML5. But here you go. You can design the appearance of the final PDF with colors, images, text and print size (letter, A4, etc.)This widget contains text strings that are pulled from Captivate/LMS variablesIt also shows two images rendered/converted from jpeg to base64You need:jspdf.min.js library (download it or embed it from here https://parall.ax/products/jspdf or embed it from here https://cdnjs.cloudflare.com/ajax/libs/jspdf/1.5.3/jspdf.min.jsTwo images (in this example) that you convert to base64/Data URL. You can do use this tool https://www.cssportal.com/image-to-data/ In Captivate you need to do followingMake a variable named SubjectText (The value her is your description of your course)Make a variable named SubtitleText (The value here is your sub description of your course)Make a variable named TransTestTitle (A Course Title - NOT from your LMS)A JavaScript code that is

Hello,       The problem is that i created my recordings in 1024 x764 using the Windows operating system and my client is using a project which has a max of 1024 x 764.  So when they play the video, they can't see the controls on the bottom.  The only keyboard shortcut i know of is "Enter", which closes the video and does not help too much.  Does anyone know any others?  I have tried many combinations.  I found that if you hit tab key, you can use the arrow keys to atleast see the pop ups of each control.  However, for some reason, the videos are being cut off a little on the bottom and i am unable to see the words on those pop up menu controls.Any information would be greatly appreciated!  Thanks,Dan

Hello,I am a very new user to Captivate and the learning curve has been steep but I think I am finally ready to publish my project. The problem is, I have several slides that modify my font to the point that it is unreadible once I publish or view the project. Pictures attached to show that the font looks fine on the screen when I am working on it, but once it is previewed or published it changes, almost like it is being squished together. Help?Also, for reference this project is a PowerPoint presentation that I imported. I have read plenty of articles that suggest you should just create the project starting with captivate, but I didn't do that and I specifically bought capitvate because they marketed that they can take a powerpoint presentation and turn it into an elearning module, which is what I am trying to do. Most of the other slides look fine, but a handful of them are doing this when publishing and I don't know how ti fix it. Thanks in advance for any advice!-Katrina

Hello! We have SCORM modules uploaded to Moodle and some of our users using the Safari browser on their new Macbooks have had an issue with our multiple choice questions. They can rollover each choice selection and a highlight is shown, however when they click to select their choice, the bubble doesn't show the tick mark to indicate it has been selected (it should have a dark blue circle). If the user clicks the submit button, the question is still being scored and all other interactions are working as intended. Below is an image of what it looks like when the user hovers over the correct answer and clicks. The circle does not change to reflect their selection.Myself and my team have tested this on our Windows computers in different browers without any problems. The one person on staff who has a Mac has an older model and hasn't been able to recreate the problem in Safari. Just wondering if anyone else has experienced similar and has an idea to what may be causing it. Thank y

I am trying to create a a custom toggle bar and I have added a next button to the first slide and in the timing I picked "rest of project". I want the user to click all available buttons on slide 2 of my filmstrip. I created advanced actions for that but I can't apply it to the button on slide two because it doesn't let me select. I can only select it on slide 1. Do I need to create a new button for each slide in order to apply an advance action to it? Or is there a way to apply this advance action only on the slides I choose? Because I want to do this for several slides, not all of them but several and I don't know how I can do that if I can only access those buttons on the first slide. I can see them throughout the course but I can't edit them unless I am in slide 1. Does anyone know how to do this? If it's even possible? thanks!

I need a global timer that starts counting down at the appearance of a certain slide.The timer should be shown on several slides.On one slide (the "home" slide), several clickable images should appear, depending on the remaining time on the timer.But, I can't find a timer in the widget directory of my newly installed version 2019 Release (11.8.0.710).Please help!

We have a project that the slides won't advance.  There aren't any click boxes or other objects on the slides besides the submit button on the one question slide at the end.

Good afternoon I need to decide between Adobe Captivate for Teams vs Adobe Captivate for Enterprise licenses for my company. I am not getting any substantial material to indicate the differences. I have logged a call with Adobe, but also have had no feedback from them. Are there any links available to compare Adobe Captivate for Teams to Adobe Captivate for Enterprise? Is it just a different license, or are the functional differences? Regards

I have the slide timing set to 1 second (the least I could set) and the slide Actions to Pause (on enter) and No Action on exit. When viewing online you have to click the advance arrow twice before it will advance to the next slide.Any suggestions to avoid having to click twice?Many thanks!

Hi Captivate Community! I am trying to disable drag source items after they are matched with the correct drop target items.Has anyone found a way to do this? I'm tried the disable command (on the drag source name) with both advanced actions and with JavaScript to no avail. Thanks for any help!