Questions

If your built-in 720p HD computer camera is "not fully supported," don't waste hours on Adobe's live chat, only to be told in the end to read the community posts, which before now do not have your answers. I have already done that for you! After 2 frustrating days trying to get my built-in camera to work with Adobe, and researching all of the recommended, and expensive, Logitech webcams, I found the Jelly Comb 1080p HD webcam with microphone on Amazon for less than $20. You can adjust the resolution and FPS. This camera works perfectly. I will only use this webcam for the Adobe products, as my built-in camera works fine with everything else.

Hi.I have two problems with walk in character animator.1. Walking deforms the neck area (head is not independent) and2. it pulls down the body a little bit. For example, in the video that I have attached, compare the height of the character when she is walking with the height when she is standing (at the end of the video).I would really appreciate any help to solve these problems. https://youtu.be/MZyMrnjyHGM 

I've hit a brick wall. Everything was going fine, but when I computed lip sync with audio, it didn't do a very swell job of syncing the lip movements with the audio. Down below is a picture of the timeline of the lip movements.  As you can see below, when I right click the lip movement timeline, there is no obvious option to add lip movemnts. I can only change them.  If there is an option to add lip movements, can someone enlighten me on it. Sorry if I don't know all the technical terms. That's why I used images.

 Does anyone know how to remove the eye at the same time with the appearance of other eye expression, such as sad eyes or contemptuous eyes? and does anyone know where we can paste various kinds of eye expressions without having to make them? 

Hey is there anyway of adding a camera that follows my puppet throw out the scene inside of the camera being lock in the same spot it will really help for my school project thanks

I tried using the auto blink behavior on my puppet. But I couldn't get it to work. For my blink I am using cycle layers to make the blink more realistic. Is using a cycle layer blink the problem? I am going to play around with it and put in a regular 1 frame blink to see if that is the problem. But I would really like to keep the cycle layers as my blink because it looks better. 

I have a problem with the lipsync, I have two sets of mouth, Happy and Sad ... there is only one of the two that can work at the same time, always the one who is above in the hierarchy, if I want to have the other set of mouths I must put it on top and there it works, this way I cannot go from Happy to Sad mouths by pressing a trigger. And if I want to make a lipsync compute from a sound, I have to put the mouth set that I want used in default even if it is not the main mouth set. 

I'm trying to record 2-frame takes of different arm positions. I arm the puppet, Limb IK, and Triggers before dragging the arm to the desired position and pressing Ctrl+2 for recording. However, when I scrub back to review the newly created take, I find that the position has shifted significantly in the Y direction (always downwards. What am I missing?

Is there a firefighter character I can download?

I have an animation of a character with arms attached to the shoulders that plays nicely in the timeline when I hit the playback button. However, in the resulting video after I export with alpha via AME, the arms of the puppet are detached and floating above the body. What you see when you playback your animation in the timeline should be what you get after exporting. This is very weird. I'm on a tight deadline and I would appreciate any help on this. You can see a video of the issue here: https://drive.google.com/file/d/1xSfO5V14fUhaW4WJxRwxYoT3CY6PyWBd/view?usp=sharing 

I seem to be having issues with Body Tracker - very likley something I may have done - but now when I go to calibrate Body, everything looks totally normal and the colored lines appear to link up to my limbs and body, but then once the Calibration is complete, the puppet doesn't move with my body movements. The puppet head, however, does move with my head. Any suggestions?Thank you!

With the new version of ChA (22.0), there is the new "Head and Body Turner" behavior.  But I want to rig for head turns only.  I can't seem to find a way to do this without the body turning as well.  Any ideas?

I have created head turns on my character. I need the character to do a quarter turn as well. Should I build seperate puppets with a quarter turn or in same puppet. How do you do body turns in a puppet? Is that possible? I want a perspectives to have my same head turns. Can anyone help?

I have used the copy paste layer style but when I do, it changes the format of the hands loosing the outline of the fingers essentially. Not sure what to change.

This is an animation I created. I used Illustrator (for drawing), Animator (for the mouth movements/triggers), and After Effects (for the food animation).  https://www.youtube.com/watch?v=CB89pvS2INM Is there a way I can add the food object in Animator and drag it to the mouth and make it disappear? 

Instructional-video-prolific @k_oshiro just published a video on body tracking! https://youtu.be/Vj0Z5cj6sb8 I wonder whether body tracking will make independent layer forearms (hinge joint at elbow) easier to manage too? They are a pain with draggers at present because dragging the wrist if the forearm is independent does not move the upper arm segment. With body tracking controlling each joint, I am hoping it overcomes this problem, which might make elbow joints look better...

I am trying to open an existing project (created in v4.4) into the new Version 22. When it opens, all of my character rigs are gone, as well as their meshes, and in the scene, my characters and BG no longer show up.  Is there any special way to bring an older project onto this new version? Or do i need to finish up my project in 4.4. I would love to use body tracking on this one!  Thank you for your help!

Hi! I'm not sure there is a solution to this, but I'm willing to try anyway with the help of wiser people!I'm experiencing some problems related to some dangle handles and the transform behaviour. I need a character (for various shot changes) to be able to flip horizontally, without creating and riggin a whole new version of it, as the deadline imposes its shadow. So what I did is to create a X Scale keyframe, and set the keys from 100% to -100%, to do a perfect flip with no transitioning, as I made the keyframes next to the other. So the problem is, if I have a single dangling handle (And I'm plenty) the animation will be ruined as the physic strikes in and it looks like the character exploded for a moment to then settle to position.It is an absolutely logical issue, but I'm wondering if there are any workarounds.(A thing I tried is to keyframe the physics as well, in order to disable that behaviour at the right moment, but that did not seem to work, annd here it b

Hi all,  Wanted to try Character Animator after watching a session at the Adobe Max event but even though I can open all my other apps in CC, I get this message when trying to launch CA, any help appreciated thanks

Hello !The bend in my puppet's elbow looks like a problem. I looked for an answer on the net but I couldn't find anything

This is the first time encountering this error and don't know how to fix it. These were the errors:Left Eyeball Layer tagger as Left Pupil Range is not being used by any behaviorsRight Eyeball Layer tagger as Right Pupil Range is not being used by any behaviorsThe eyeball layers were recognized by the program but not been applied to the puppet but follows the default eyeshape. Any help would be greatly appreciated.

Hi getting this when launching Character AnimatorI've reinstalled it but the same. Anyone know what it could be please? 

I'm basically trying to get it to where the hands can be moved up to his mouth like he's eating. That's what it looks like in the second screenshot. 

Hello, My puppet's face is distorted when I tilt my head, we can see that something is affecting him but I can't find what, and its not the hair, and it is not the hair the puppet does the same if i delete the hair. Isabelle

I saw the video on how to export an entire puppet, thus duplicating it. So I:1. Exported the puppet which created a new .puppet file2. Opened a new project, named it.3. Imported the .puppet file, which brought up a copy of the original puppet but as a duplicate that could be changed without effecting the original puppet. It also coppied my rigging. Here's the problem.The rigging works I press 8 (my custom command) and she clicks her fingers. 1 and she winks, etc. I then click on the duplicated puppet to edit the puppets looks a little without changing her layers or rigging.  I change her hair but use identical layers and layer names used in the original. I change her eye size and color, but again keep identical layers and names. I make some more tweeks. The result. When I create a scene and drag my edited puppet in with her new red hair - she doesn't reflect the changes I made in Illustrator; she's still brunette for example. But when I click on rig -- It shows all