Questions

The tablet works properly, I've tried on ZBrush and krita and the pen pressure works. But in substance, I keep trying things and doesn't work.  I've tried activating and deactivating windows inkI've made sure I have activated the pen pressure option next to brush sizeI've reinstallated my huion driver, and also tried a previous version Still doesn't works, any ideas?

I'm trying to fix a model with a mediocre bake (lowpoly from Maya, highpoly from ZBrush) by painting on the ambient occlusion, but I'm unable to do so. I tried following the instructions on this tutorial, but the message "mesh maps are not paintable" keeps appearing. This is the model's AO as is right now

In Maya I have a mesh where I mirrored the top half of the geo, which also mirrored and stacked the uvs. I did this to increase texel density. I then exported as a .fbx file and made sure to export smoothing groups but not tangents and binormals. Next I imported the mesh into Substance Painter and checked the box to "compute tangent space per fragment"I didn't bake, but just applied a brushed metal material (not even a smart material). I see very visible seams where the geo was mirrored, please see the screenshot below:Here is the uv layout in Maya. The checkerboard pattern is aligned so I would think the pattern should be contiguous:Could it be related to the filter?  

How can I change the color of a 3D material to look like the image? 

I'm hesitating between the RTX 5070 (12gbs vram) and RX 9070xt (16gbs vram), They are similarly priced, but the RX 9070 offers better performance and larger VRAM capacity. I personally prefer Nvidia GPU but my main concern is that I'm not sure if 12g of vram would be enough for 4k texturing, and I havn't used any AMD GPU before so I'm not sure if its going to be any impact on my workflow.

Ive tried re-installing, Ive updated my drivers and added as much cache as I could. It happens no matter how large or small the object file is, and it doesnt matter how many layers I have.Specs:Ryzen 7800x3dNvidia Rtx 407032gb of Vengeance 6000mhz ram

How does one solve this error message? And what is a "null surface"?    

Hi, I'm working on a Radial Sliders for Painter that give the artist the freedom to change the parameters for the Alpha of your brush just by pressing a shortcut and moving the mouse. The tool currently allows for changing the colors as well and the opacity and spacing. I think this will give a bit of a freedom to the artists. As I see it for me it was really annoying to go and change the parameters by dragging sliders without actually seeing what you get. Let me know what you think about it. Here is a video of what the tool is doing now.

Please notify me if this post is against the rules, because my last post got deleted without anyone telling me why and it's pretty frustrating...My tablet pen pressure doesn't work and there's a lag whenever I try to paint with the pen...I turned windows ink on, changed the settings according to: https://substance3d.adobe.com/documentation/spdoc/configuring-pens-and-tablets-188974256.html#section1Made sure to restart substance painter.But still it doesn't work.Also tried to run substance painter and the huion drivers as administrator... Some info:Huion device: KAMVAS Pro 24 GT-240 (Kamvas pro 24)Huion drivers: 15.5.1.390Substance painter version: 7.4.0I've attached a log file to this post...

Hey there! I'm looking for some guidance on how to reset Substance Painter to its default settings.. Any tips or steps you could share would be greatly appreciated! Thank you!

Hey     I accidentally deleted "Common Parameters" of the baking , anyone know how to restore it? Thanks

Hi the Community ! I work on Aircrafts ( lot of panel lines, rivets, labels, markings etc ... And background image as reference feature is more than required. This basic feature present in Blender and everywhere else seems to lack in Substance, am I right ?Similar subject which has never been replied : https://forum.substance3d.com/index.php?topic=21853.0 I understand Substancer Painter works differently than a casual 3D modeling software, still I need this feature, like in any CAD, to add a " transparent " plane, with an image texture glued to it, with opacity settings to then paint on the mesh folowing it as a template. Looking forward to your feedback. Thanks Hueyman

After baking the AO map for my container model, I noticed unnatural dark shadows—please check the top-left corner of the screenshot. This area corresponds to the sides of the container, which shouldn’t have dark edges after baking. I tried increasing the 'Secondary Rays' value to the maximum (256) in the baking settings, but it didn’t help. How can I fix this? Thinks!! 😄

After baking the AO map for my container model, I noticed unnatural dark shadows—please check the top-left corner of the screenshot. This area corresponds to the sides of the container, which shouldn’t have dark edges after baking. I tried increasing the 'Secondary Rays' value to the maximum (256) in the baking settings, but it didn’t help. How can I fix this? Thinks!! ：）

When attempting to export a single texset with two UV tiles via the API, even though the export_config specifies the range as 'uvTitles': [[2, 1]], unnecessary textures within the range 'uvTitles': [[1, 1]] are also being exported. Is this a bug? Below, I have attached the complete JSON configuration used for the export. Substance 3D Painter Version : 11.0.1 build4315Platform : WindowsOS version : Windows 11 Pro 23H2{ 'exportPath': 'testPath', 'defaultExportPreset': 'test.spexp', 'exportPresets': [ { 'name': 'FaceEyeR', 'maps': [ { 'channels': [ {'destChannel': 'R', 'srcChannel': 'R', 'srcMapName': 'user5', 'srcMapType': 'documentMap', 'srcPath': ''}, {'destChannel': 'G', 'srcChannel': 'G', 'srcMapName': 'user6', 'srcMapType': 'documentMap', 'srcPath': ''}, {'destChannel': 'B', 'srcChannel': 'B', 'srcMapName': 'user7', 'srcMapType'

I have a feeling this is caused by UVs, but as of currently am not 100% certain on how to fix it. I have some pixelated lines around the edges where I have not yet painted. Does anyone know how to possibly fix this?  

In the new substance painter update, all my layers are showing the icon instead of whatever is on that layer. I checked the settings, and the option of showing layer stack icons instead of thumbnails is not checked. Is there another setting I'm missing?

Hello everyone, please  can you help me?, i'm still new in Substance. when i reimport the mesh (edit/ project configuration), there is a message like this: [Scene 3D] Failed to load 3D scene.Cannot replace mesh with strokes preservation. The meshes units and/or scales do not match. Retry without strokes preservation or fix your mesh transformation.i already do delete history, freeze trasnformation, my scale is fine! i cannot understand this. Basically, i tried to replace separated mesh for combined mesh (Technique avoid artifascts)i used this method always but in this time, i dont understand. Thanks for your help and greetings from Machu Picchu - Peru 

Adobe Substance 3D Painter may experience artifacts when painting strokes on certain MacOS versions. These issues have been tested and reproduced on MacOS 14.4 and 14.5. However, when using MacOS 14.1, 14.2, 14.3 or 15.1, these problems are resolved.

I've been working on painting textures for my model in Substance Painter smoothly, but I encountered an issue with my latest project. After importing the FBX file and baking the texture maps, all my Ambient Occlusion maps have strange patterns, like the ones below. I must have accidentally toggled something, but I can't pinpoint what it is. Any suggestions?

Why UV seams are visible? Some advice? What am I doing wrong?  

Initial technical state:Version: 11.0.0;OS: Windows 11, version 24H2;My steps of creation USD format in ZBrush for Adobe Substance 3D Painter:1. Opening the object without vertex altering and with initially set UV ( image: First step);2. Subdividing the mesh using Divide and Smt buttons to generate regular subdivisions (images: Second step, Result of the second step);3. In the ''USD Format'' subpalette, which is in ''ZPlugin'' palette, set the "Selected" button for saving only one subtool and hit "Save"(image: Third step);4. In the file explorer window set the following name and format to export (image: Fourth step);5. I open Adobe Substance 3D Painter and hit "New Project", then load the USD file, after that the section: "Subdivision levels" is greyed out (image: Main issue).Remark: even though I subdivide the mesh without using Smt button, trying to purely subdivide mesh without any smoothing effect on the borders of the mesh, the same issue is being remained.Question: what did I for

I've been following through on the Substance Painter 2021 Getting Started Tutorial - Part 03. The problem occurs when he introduces the viewer to radial symmetry. Whenever I try to hover or click on the symmetry settings, it briefly pops up then disappears. What is happening? How do I fix this?

When I toggle the visibility of layers in Substance 3D Painter, it takes about 2–3 minutes to load.I’ve tried deleting unused resources, updating my graphics drivers, and increasing the local cache size to 1500MB, but none of these have resolved the issue so far.After toggling the visibility a few times, the loading time seems to improve, but the problem occurs again every time I reopen the project.I’d appreciate it if you could suggest a solution. My computer specifications:Substance 3D Painter version: 11.0.0CPU: Intel Core i7-12700FGPU: RTX 3070

Hi i have a problem on my MacBookPro, when i open my mesh in substance it's all pink and i have the shader error. [Shader Helpers] ERROR: Implementation limit of 16 active fragment shader samplers (e.g., maximum number of supported image units) exceeded, fragment shader uses 19 samplersI really need to fix that.Thank you!