Questions

During the first installation, I unchecked the AGS installation box, now I understand that I need it, but I just can’t find where to install it.

Why does my Creative Desktop keep telling me that my Photoshop needs updating when it has already updated it to the version it wants to install? The only way out of this is to tell it to install it again, and it then starts doing so, and soon realises its mistake and stops and tells me it is updated! Grrrr! It does this even when it has updated itself first|! Bob Frost

Nutze auf diesem Rechner (Windows 11 Pro) seit längerem CC. Vor circa zwei Wochen tauchte beim Start dann erstmalig diese Meldung auf und CC lässt sich nicht mehr starten bzw. bricht diesen ab. Bereits schon mehrfach nach Empfehlung in anderen Threads CC über den Uninstaller deinstalliert, Adobe Cleaner Tool drüber laufen gelassen, Neustart, Neuinstallation, jedoch gleiches Ergebnis: Das CC-Logo zeigt ein paar Momente das bekannte Farbspiel und dann poppt die Absturzmeldung auf. Visual C++ auch schon repariert, neueste Version installiert etc., auch keine Änderung.

Hi There,My computer ca't be updated anymore and is now running iOS 11.7.I'm wondering if the CC apps will work properly with this.Does anyone know?I don't need all the newest features, I just need Illustrator and photoshop to work fine. If the newest features in those apps don't work, but the basics do it's okay for me.Hope you can help!

I'm having trouble with creative cloud, it keeps showing this sign in, then i click it it loads then nothing shows up. It just shows the error again. I was having a bug with photoshop so i saved the project and restarted my Mac laptop and it fixed it but now creative cloud is doing this. Biggest issue is not having generative fill or being able to update apps, otherwise photoshop and premier work fine. Any help would be greatly appreciated.

I have two Windows 10 computers.  When I installed Creative Cloud in 2021 I accepted all of the default configurations.  I haven't used the remote Creative Cloud feature until now. Where are the local folders and files stored on my local machines?  I can see in Preferences that I can change the Asset Download Location but that doesn't seem like what I'm looking for. With two computers this setting will be different on each computer.

tendo o photoshop 26.4.1 e outros programas instalados porque é que na creative cloud desktop não me  aparece como instalados? caí no erro de reinstalar o photoshop beta e acabei por perder as acções e presets

I'm running windows 11, version 24H2, it's up to date, working fine, latest drivers etc etc.I'm at a loss

hello! I had a problem, I needed to change the primary adobe ID account in the creative cloud application on mac os, but nothing works. for some reason, this function is not available to me in the application itself, and the browser link gives the answer that it cannot be changed, what should I do? has anyone experienced anything like this?

 Hello there, I dowloaded and installed Creative Cloud but the library goesn't load and gives me an error message. I can't install any apps I have access either (I got a license for a course I'm doing.). Do I need to do anything first? I have a Windows 11 PC. 

Hello, has anyone had this issue? Purchased a yeary membership through Amamzon just as the rates were going up. Received a long redemption code of characters and numbers, but on trying to log in and redeem, there are only 6 cells to fill in. The screen prompted my phone with what looks like authenicator codes of 6 digits, but inputting them in, the redeem code button remains grayed over.  Been over a month of frustating attempts to get this sorted out. Any help would be appreciated from the community.  

Version 25 is incompatible with my PC. I need to continue to use Audition and Character Animator for my work project. I've successfully rolled back Premier via 'Other versions' from the creative cloud interface. HOWEVER for Audition and Character Animator the 'Other versions' option is not there.!! (I only get options for 'explore tutorials' and 'Manage Plugins' on the interface - see screencrops).  It MUST be possible to reinstall the previous version of these apps that we were working happily with before v25. Can some kind soul please tell me where to find downloads of Other Versions of Audition and Character Animator? A link or links would be very helpful. I am an Adobe Creative Cloud subscriber and we have been using it and paying for it for years.

Hi! Can't launch the app , all i see is "Initializing Creative Cloud" and rolling round. 

It seems like you don't work with russia, but you have this region, but you don't have the Ukrainian one, with which you work. Why is that?

l need you to update the app so it shows the file size in the Windows App Manager. ThanksAnything not showing files size I'm removing. I consider it spyware if no file size is shown.   

The hard drive all my adobe apps BESIDES creative cloud died yesterday.This means I can't "uninstall" any of the apps, because the drive they are on doesn't exist.This results in CC always failing to install any of the apps to my system. I've changed the location for installations from G:/Adobe (the dead drive) to F:/Adobe (one of the drives that still works), but every time I try to install Photoshop (or Indesign, etc), it kicks back a 146 error and the error log always shows that the problem is it is trying to use the G drive again.FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobePhotoshop26-Core_x64', version:26.4.1.194 FATAL: Error occurred in install of package (Name: AdobePhotoshop26-Core_x64 Version: 26.4.1.194). Error code: '146' ERROR: CreateDirectory failed. Error: 2 ERROR: SHCreateDirectoryEx failed. Error: 2 ERROR: Template Path:G:\Adobe does not exist ERROR: Template Path:G:\Adobe does not exist ERROR: Source path:G:\Adobe does

Tell me, why is the uploaded file itself deleted from the computer? I have make several copies and this is inconvenient

Hello everyone,Someone posted this same question a month ago, but no proper explanation was given. I've had installed Adobe cc 2018 for a while now. And just today I noticed "ccxprocess" app appeared on my Mac's Launchpad (the last icon on the below screenshot). It wasn't there before, just appeared sometime in the last few days. I ran a virus scan using Bitdefender, nothing showed up. I tried deleting it using CleanMyMac 3, but it says the program needs to be closed in order to be deleted. I have no way of closing it. Why did it just appear? What's it for? Is it some sort of virus?Does anyone have any insight into this very strange and scary phenomenon? See original discussion here.

Como puedo activar el permiso del administrador de TI para la gestión de aplicaciones en mac?

We used to have cc drive on all our pcs, recently I don't see itHow can I get it back??

Hi All,Raw ... where did the crop tool go?No more listed on right strip or hidden into somehting else ...?Feb. 2025, version 17.2 Thanks

I have a paid account with a yahoo email username. When I try to run the exe file for any of the apps on my desktop, the Creative Cloud window opens up in an old gmail usernameI had years ago and prompts me to pay for a plan. Can anyone advise how to switch to my new username? I can't access any of the apps because of this glitch and I haven't gotten a resolution through customer service. Thanks!

Hello everyone,Recently I did the update from Win10 pro to Win11 pro, and the Creative Cloud Desktop app won't load the home panel, it only show something similiar to this message: "Loading the app is taking longer than usual. Restart Creative Cloud or restart your computer and try again."After reading this topic (and others similar to this) and after trying every possible solution (cleaning Windows, repairing system files, running CHKDSK, DISM, SFC, running Adobe cleaner tools, cleaning the registry, uninstall C++ distribution, disabling antivirus, etc.), I finally decided to take a closer look at the log file located at:C:\ProgramData\Adobe\UPI\Log\ECML.logIn the log, I noticed the following error:CExtensionManager::updateXManConfigFromCode: Can not find XManConfigThis clearly means the CC Desktop app can't read/write some files through its directories. This led me to suspect that the issue might be related to file permissions on the Adobe folders. Since Adobe relies on acc

hi, I'm using a business account for the adobe creative cloud team. there are two accounts in my account. an account has expired. the other is current. ancxal is logged in with the same mail. I can't get to my library. how can I transfer my library contents between accounts?

Mac Sequoia - 15.3.1.  I was not sure where to post this. It seems I had malware. BackService which was linked to CleverFiles and Disk Drill. I don't ever remenber installing Disk Drilll. I have removed all of those but when I did a spotlight search which showed this ni-NL.json. I followed link to Utilities - Adobe CC and found this. What is all of this Firefox stuff doing in the CC app? Should I delete it all and leave the 3DI folder or get rid of that too?