Questions

I really feel like this is false advertising because I was told that if the new version of photoshop did not work on my device I could roll back. Now I get this relentless nag reminder to upgrade. If the latest photoshop did not crash my device constantly I would. I mean, my device was good enough when I initiated my subscriptipn. Now basically you are telling me it is not. I have the latest version on a different desktop PC but that is not the point. It is simply unusable on my laptop but I want to use it there for basic less complicated things. And the same thing goes for Bridge. I hate this new bridge. Is this really the way it wil go down. That we have to buy a device that would be appropriate for NASA if we want to keep using your products?

Depuis hier l'accès à l'onglet "Stock et Marketplace" ne fonctionne pas sur le creative cloud desktop.  après une attente de quelques secondes il est indiqué :Un problème s'est produit.Si le problème ne se résout pas rapidement veuillez contacter le service clientèle...D'où vient le problème ?Peut-il être résolu rapidement svp ?

Hi! I was previously using a work account to access Creative Cloud and apps. The account has since been deactivated and i'm having issues loggin in to Creative Cloud on my Ipad. When i open the app, i click to sign in....and nothing happens. When i try to access Photoshop, i get a Sign in Failed message. Originally was having the same issue with my laptop but managed to find a solution for that but no idea how to resolve on the Ipad. I no longer have access to the email/password for my work account and it's been deactivated. How do i go about changing my login credentials on Ipad to no longer use this account? Thanks!

This problem only just started. Photoshop Generative Fill is now greyout as well but Neural Filters work. My version on my Macbook laptop work fine so I assume its something to do with Windows 11. I have disabled all virus checkers including Defender but that made no difference and I have re-installed creative cloud twice.  Any help is welcome outwise Iwill need to cancel my subscription because I cannot load any updates to my apps.

Does anyone out there actually like the new Workfront interface? Every time I go to WorkFront, all the projects are twirled open, and I have to click the > to close them. And because it is now in a window, you have to expand the window since all the tasks are open. It is a total waste of time.Dear Adobe,Please, please, please go back to the way it was.

It shows 'No internet connection' in Plugins section of Creative Cloud Desktop even I am connected to internet. I can update CC apps but whenever I open Plugins section it shows No Internet Connection. I have restarted my PC twice and restarted CC desktop app more than 3 times and signed in and out also but still shows me the same error. I have also did the Hosts fix and disabling firewall and still gives me the same error.

Hello, I have an Adobe Photo Cloud subscription and now get the message that the cloud storage is no longer sufficient. I can't find a central point anywhere where I can view the cloud storage and delete data and files if necessary. I mainly want website journals, where the data should not be so large. I ask for support how I can manage my cloud storage.

after I login it's show me this errorI have try turn off firewall and windows security but still didn't workhelp. 

mit dem beim Start gezeigtem Popup: Nicht wieder Anzeigen wird absolut ignoriert. Will ich nicht und brauche ich auch nicht.  

Hello . I need after effects cc 2018 version. How to download this version?

when i try to sign in it dosent let me and says you were signed out of creative cloud. please sign in again to continue using adobe apps. even tho i did 

to the dear developer teams: hello my wish and request is: please add an option / feature to be logged in with 2 different emails and 2 different computers to 1 account with 1 subscription plan hope it will be added soon thank you

Help, I'm Not able to save to one drive. 

Hello! I want to remove a folder which is shown in the attached file

Creative Cloud made an auto-update and installed a new background process on my mac called "CCX Process". Soon after I received this notification my WiFi connection broke, and nothing would fix it. Apparently, this has been a known issue with Adobe's Cloud Updater for 4+ years now, and apparently you still haven't fixed this.  https://community.adobe.com/t5/download-install-discussions/creative-cloud-installer-breaks-internet-connection/m-p/12751695/page/2 https://community.adobe.com/t5/download-install-discussions/the-creative-cloud-app-crashes-the-wifi-network-any-ideas/m-p/11027642#M77725 The only thing that fixed the issue was rebooting my machine. Not sure if this update bug is going to be a regular occurence. I hate how your software mucks up my machine and install processes without my consent. You should give users a choice of what processes to install and whether to make updates automatic or manual. The intrusiveness of your software is one of the reasons pe

Hi, I seem to have a duplicate creative cloud folder that I am unable to remove/delete. I have tried signing out of Creative Cloud as well as ending all the processes I can see for Adobe but it still stays there. When I try double clicking on the folder an error shows, this is attached but my email address has been removed, not sure what the other numbers and letters are for, some sort of unique identifier (just incase I have blurred some of the info)? How can I delete this as it's annoying having this on my desktop. Thanks

Hello! I need to remove a folder which gives an error message when clicked on the folder See the attachment which shows the folder (highlighted) on the left-hand side and the error message  Please help    

I subscribed about 10 days ago and from this day until now every time I enter my profile it says“ unable to load your plans “I have sent an email but I didn’t get a response until now. Does anyone have an idea of what should I do?

Hallo zusammen, aus verschiedenen Gründen verwende ich noch u.a. Photoshop / Premiere in den Versionen der CC 2017, d.h. ich hatte die Updates ausgesetzt. Mit der bisherigen, seit 10 Jahren bestehenden CreativeCloud-Abolizenz klappte das völlig problemlos. Nun konnte die alte Lizenz nicht verlängert werden, der Support hat mir daher eine neue Lizenz eingerichtet. Mit der neuen Lizenz kann ich Photoshop / Premiere aber nicht mehr nutzen (Installation unverändert; Fehlermeldung "Kein Abonnenement gefunden" - "Zu dieser Adobe ID konnte kein Adobe Photoshop CC-2017-Abonnement gefunden werden"). Der Adobe-Support konnte nicht weiterhelfen. Für alle Tipps, wie ich die alten Produkte doch noch nutzen kann, bin ich sehr dankbar. Herzlichen Dank und beste GrüßeFelix

Creative Cloud Desktop MacOS will not launch.  MacOC 13.7.1, Intel Mac i7. I've downloaded the Creative Cloud Unintall app, unintalled the app.  Downloaded and reinstalled stll will not run.  The app is stuck in the same loop as before the reinsall.  I saw something about deleting the contents of the OOBE folder, did this and restarted. Launch the app...Initalizing Creative Cloud....spins and spins..."Creative Cloud is takiing longer than usual to load.  Get help"...then relaunch...then a popup warning Adobe Creative Cloud is needed to resolve this problem.  However it is missing or damaged...choice of repair or quit. Repair and quit then reinstall changes nothing.

I do not understand the English language. Is there an Adobe Premiere program in Arabic that I need? Even if it costs an additional fee, I have no problem with that.

I have just changed my subscription for Lightroom and added Premiere Pro it has deleted all my documents on my MAC this was only this Tuesday 29 October 2024. There is now an Adobe folder in their place. I saved up in the cloud and I can't reinstall they are all gone and one of them was an incredibly important record that is very important to me. Besides a backup which I don't have recently any suggestions I'm pretty devastated and incredibly angry as this app to be an ongoing issue that obviously hasn't been resolved 

Meine ältere Version von Photoshop 24.6 wurde ohne meiner zustimmung gelöscht und ich kann sie nicht mehr installieren.Die version war extrem wichtig für mich wegen einem Plugin für komprimierte PNGs, und essentiell für meinen Job. Kann hier jemand helfen? Warum Adobe hat die version komplet entfernt?

 I am currently trying to use the add-in in powerpoint but keep getting the same message. I have followed the troubleshooting guide and linked in with Technical Support but they were not about to resolve it. Can you offer any advice or support on how to fix this please?

Las aplicaciones de adobe creative cloud no estan funcionando. Probe con premiere, audition, photoshop y demas y ninguna abre. Me sale el siguiente error y busco en la csistencia el codigo de error y no sale.