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16 days ago

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Questions

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Tarun Saini

asked this

Discover the Latest Features in the Creative Cloud Desktop 6.3 app upda...

Explore new features in the Creative Cloud App 6.3   We're thrilled to release a host of new features to enhance your experience and p...

Tarun Saini

asked this

Discover the Latest Features in the Creative Cloud Desktop 6.2 app upda...

  Explore new features in the Creative Cloud App 6.2   We're thrilled to release a host of new features to enhance your experienc...

8822 Posts

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mastixInspiring

Questions

library sync problem - <edit kglad>

library sync problem    <added-kglad>   When i drag and drop images in my Libraries I can access them on my computer but when I click browse shared libraries I get to Creative Cloud desktop and nothing is inside.  It is empty. Shouldn't my items be there? I have selected all libraries but Nothing is there.        solved

2682

3 years ago

Pontus25668054z2kgParticipant

Questions

Portfolio Ludwig

Hey, i wonder if someone know How to turn of the hover effect in Ludwig template in portfolio, now When i hover over the mouse on a picture i added o text is added on the picture. But i want the text on the picture all the time, now its just there When hover over. Someone knows if its possible to make the text there all the time? Thankfull for answers, have a blast!

3952

3 years ago

sofiam91474411Participant

Questions

Creative Cloud keeps moving all of my files into the trash can

Entire folders and files disappear from my Creative Cloud folder and they get moved to the trash can. Is there a reason this keeps happening? How can I prevent this from happening in the future?

1749323

3 years ago

JoeRay1001Participant

Questions

Creative Cloud: Had to deinstall PS but cannot download a version running on High Sierra 10.13.6

1) Today I lost the option to start PS from LR.2) Solution recommended: Deinstall/install PS.3) Creative Cloude seems (at least to me) to only offer a version being compatible with "macOS 11.0 or higher"4) My hardeware is not enabling a newer version than "High Sierra 10.13.6"5) I would be happy to get guidance for a simple way to download PS running on "High Sierra 10.13.6"6) Otherwise I have to ask if I am forced to buy new hardware?Thank you for your time & support!

6163

3 years ago

TalVizParticipant

Questions

Adobe portfolio <html lang="en-US">

Hi,  Currently my website is referenced in English, I would like to change it to French, is this possible? I've already gone to the geographic settings to change my language/position, but it doesn't change anything about the hTML tag <html lang="en-US">. It's really a big concern for google referencingThanks 

5751

3 years ago

Steve ZeeeeeInspiring

Questions

how to delete/?

i'd like to delete some adobe products that were installed with"migration assistant", but  that user does not need them.i uninstall them, but the uninstaller does not work.the only thing that came over in ACC were aliases.so there is no cloud and all the uninstallers go thru cloud.how to get rid of stuff?mac os 13.2

2191

3 years ago

mikeven77Known Participant

Questions

Nested Folders/libraries in a parent library

Is there an option to nest sub libraries into parent libraries?This would be a huge time saver and much more organized.> Client 1   > Client 1 Logos   > Client 1 Stock Images   > Client 1 Ad 1   > Client 1 Ad 2   > etc

384910

3 years ago

EeroInspiring

Questions

Creative Cloud Cleaner Mac osVentura 13.2

I am a member of Adobe Creative Cloud. I bought couple of days ago a new 14” MacBook Pro M1 macOS Ventura from Apple. I have transferred all apps and data from my old 27” iMac (Late 2013) macOS Catalina 10.15.7 using Migration Assistant for it. Creative cloud didn't transfer to my new computer and afteri reading Adobe's support web sites I understood that it would have been better not to do it that way, but remove Adobe apps installation before transfareing.  Now I must use CC Cleaner to remove Adobe apps and components from my new MacBook Pro and only after having done it I could install Adobe apps to my new computer. When I open Finder I can see what Adobe programs I have on my computer. They are: Adobe Help.app (it has been created 2014.03.29 so I think I can delete it), AdobePatchFiles folder (it is empty so I can delete it), AdobePatchFiles folder (it is empty so I can delete it), Watermark Sense.app (created 2014.11.01- edited 2015.10.03. do I need it any more

30582

3 years ago

angryf84Inspiring

Questions

Deleting files from my Creative Cloud is not freeing up space.

I've been running low on space for my Creative Cloud storage 100 GB. I use this storage space mostly for my Adobe Fresco art and as a way to move files from Photoshop on my Mac to my iPad and vice versa (not Lightroom). I've been deleting files all day (30 gigs) and then going in and Permanently Deleting them afterwards. I started today with 79 GB of 104 GB used. Now after deleting all those files (after downloading them first to back them up) my CC desktop app says I have used (86 GB of 104GB). Why is deleting files adding more data to what my account says I have avalible online? 1st please tell your CC people that downloading 10 files at a time is horrible. I really want to stop using the Adobe CC online storage after this huge waste of time.  That said is there a soultion or a reason for Adobe CC online not to register all the files I've Deleted? **update** I backed up and deleted 45 gigs of them from CC cloud. Now Cloud Storage is warning me that I'm b

9891

3 years ago

Michael28123921g2ueParticipant

Questions

iOS apps won’t let me sign in

Whenever I try to sign into acrobat on iOS it comes up with "The operation couldn't be completed. (com.adobe.eco.auth error 400.)" and never lets me select which third party so sign in with and only lets me sign in on my windows desktops.

1911

3 years ago

Aytül İlge266218927ub0Known Participant

Questions

Layer via cut removes the edges

When I do a layer via cut for a selection by magic wand tool, it removes/deletes the pixels at the edge/boundry of my selection. I dont want it to do that. It doesnt do it with any of the other selection tools but only for the magic wand tool. How can I prevent it to do that?

1622

3 years ago

Vera28295105kfk3Participant

Questions

Unexpectedly signed out of CC

This is what I see when I try to enter Creative Cloud.The writing in Russian says: "You've been singed out. Please, sign in again to continue using Adobe apps." button: "sign in"I've found an article here, that describes different ways to get rid of this error. I've used all of them, a non worked. Is it possible, that there's a problem at Adobe side? 

1241

3 years ago

Michael27821173qdkcParticipant

Questions

NEED APP: Transcription Service

I don't know this will be seen or heard, but I wish Adobe would create a separate transcription service in Creative Cloud.I'm a Public Affairs Officer and conduct both on- and off-camera/audio interviews. I use it for the actual audio and also just to capture the interview so I can pull direct quotes. I've resorted to recording the interview, uploading to Premiere, using the transcribe option, then exporting the audio to a text file. It allows me to quickly search for certain information and I don't need to try writing/typing out the interview during the interview. If CC had a stand-alone app I could install on my iphone, or import audio and have it pump out a quick transcription, this would be ideal.I know there are external applications like Otter.AI, but comes with yet another fee. Since Adobe clearly has the capability built in (thank you for the easy closed captioning!) it would be nice to have something stand-alone.Thoughts?

2151

3 years ago

meganw_innorushParticipant

Questions

Shared Folder not syncing between users

Hi there,  My teammate and I aren't able to access each other's latest work, on our Creative Cloud Shared folder.   On both devices it is saying that all synced files are up to date.  I have tried making a new shared folder however the new one isn't syncing on my teammates' device, either. I am the owner of the folder and have looked through several forums to fix this issue so we can resume working, as usual.  We both use Apple devices. Please please give us some leads on how to fix this Thanks, 

6202

3 years ago

User28280149Participant

Questions

Alto CPU cuando ejecuto el Creative Cloud en el escritorio

Hola!! Tengo un HP Omen, Rizen 7,16GB, 512 GB SSD, GEFORCE RTX 3050. Comprado en Octubre de 2022. El problema comenzó la semana pasada, cuando estaba en Premiere Pro y noté que el portátil me iba un poco lento. Me metí en el administrador de tareas y vi que el Creative Cloud (Adobe Content Synchronizer/Adobe Notification Client y el Desktop Service)  me consumía un 100% de CPU , actualicé el portátil a la última actualización que tenía pendiente y seguí las indicaciones de la propia página oficial, desinstalé todas las apps de Adobe que tenía y el propio Creative Cloud, reinicié y volví a instalarlo. Aquí es donde viene mi mayor problema, ahora cuando intento ejecutarlo nunca termina de cargar y me sale pantallazo azul en el portátil. Ya no sé qué hacer.

2131

3 years ago

Cleto98A6Participant

Questions

There's nothing much to say besides "Thank you"

I'd just like to thank Adobe for the help they gave me. I was in a bad spot recently with some financial problems because of my ill dog, so couldn't afford to pay the adobe monthly fee, so they helped me out in this two months. I've never heard of a big company that would do something like that (and actually it was the first time it happened) so, I'd like to thank you guys for that and for the great software company, I've been using Photoshop just for hobby for like 15 years (yeah, I really like it). Sorry for the bad english, I just wanted to share some of my gratitude. ps: eventually I may show my Adobe tattoo here haha Regards from Brazil!

1531

3 years ago

FrankyDschie GeiggesParticipant

Questions

Datensafe in der Creative Cloud?

Hallöchen und guten Morgen in die Runde!Frage: Gibt es einen Datensafe in der/für die Creative Cloud?Oder gibt es andere Möglichkeiten, Dateien und/oder ganze Ordner zu verschlüsseln?!Wie kann ich sonst einzelne Fotos oder ganze Foto-Ordner vor (all zu) neugierigen Blicken schützen? Beste Grüße, Frank   

2923

3 years ago

Anke282964882tlnParticipant

Questions

trail period

I canceled my account within my trial period and still money is deducted every month. I have also not received any response to my email.

1251

3 years ago

Tamim273930128hdzParticipant

Questions

Creative Cloud makes archived folders?

My creative cloud creates archived files on my computer. Does anyone know why it's doing that and how to fix this? Please see attached screenshot. 

1911

3 years ago

jackieh11553271Participant

Questions

File syncing error

It's been about 2 years that I haven't been able to fix this file syncing error. I've clicked on the Pause syncing icon but it seems like is locked it doesn't do anything. I have searched for a solution and troubleshoot many, but nothing seems to work. I'd appreciate it if you share insight on this issue.Thank you!

3631

3 years ago

michieldegraaffParticipating Frequently

Questions

Permanently deleting files without selecting them by hand

Hi all, My Cloud is full, so i decided to delete some files.I know that they will end up in the deleted files folder in https://assets.adobe.com/deleted. And they will only really be gone if you remove them there. Which is a good feature in my opinion. It prevents us from accidentally removing files, and in case of an emergency you're able to get back to an older verdion of your project file. However, as an animator i work with image sequences and folder that concist of a lot of files.Is there really no other way then to mark every file and delete it? I've selected multiple files at once, but the site is to slow to delete a lot of them. It simply crashes. I really don't understand how there is no option to clean the entire folder. It will costs me multiple hours to get rid of all the files by hand, since selecting more than 10 files at the same time will crash the site. Am i missing something or is this just incredibly bad UI design by Adobe? How do other peopl

1992

3 years ago

demi279118499jx2Participant

Questions

no longer have subscription even though i have an email saying the date it runs out.

hi, had to reinstall the adobe software and now it says i do not own photoshop anymore even though i should still own it with the other items that i have from activation stuff from college, i am confused and dont know how to go about sorting this issue

1512

3 years ago

Michael SalewychParticipant

Questions

Recent Creative Cloud Update

The recent Creative Cloud update completely wreaked havoc on my file structure and possibly deleted files! IDK yet b/c I'm still sifting through the wreckage, but what the Hell, Adobe! Is anybody else dealing with this?

2821

3 years ago

Fanny28266665qd1bParticipant

Questions

creative cloud

Bonjour, j'ai un compte Adobe depuis 2017, j'ai mis a jour mon mot de passe sur le site internet car j'ai oublié l'ancien mais sur l'application creative cloud quand je rentre mon nouveau mot de passe il y a erreur, je n'ai donc plus acces aux applications. Avez vous deja renconterr ce probleme ?

1242

3 years ago

jafredi571Participant

Questions

Creative Cloud Aktualisierung hängt

Hallo!Habe eben festgestellt , das die Aktualisierung der Desktop App von Creative Cloud hängt. Wollte Lightroom aktualisieren. Lässt sich nun natürlich nicht machen. Jemand eine Idee wie man aus dieser Nummer rauskommt? Mit der App deinstallieren wie im Hilfe-Center funktioniert es nicht, da die Deinstallation immer bei 2% abbricht , weil angeblich eine andere Installationssoftware arbeitet. Beste Grüße,Jan 

2011

3 years ago