Questions

Assitente IA não está aparecendo mais, mesmo sendo pago, o que fazer?

Hey all, After my organization migrated accounts over to the new profile system, despite having the account tied to the same email as previously, both CC and Photoshop show no cloud documents in the File browsers. Photoshop's Recent files list in the home screen shows links to the previous documents, but when opening them a dialogue saying "Could not download "filename.psdc" because the item was not found or you don't have access to it.". This happens across multiple Windows devices and several versions of Photoshop and Creative Cloud, including fully updated ones.I'm talking to my administrator, but this feels like a server or account crossed-wires issue-- is there a point of contact on Adobe's side for issues like this? Thanks in advance.

I recently received an email from someone claiming to be Nicole Bailey from Bond Brand Loyalty. It's offering an Amazon Gift Card for participation in an interview. It's ringing some bells for "scam" in my brain. Big red flag to me is how they claim to be Bond Brand Loyalty, but sign the email as Adobe.  On top of that, they called me and left a voicemail about it as well, but the voicemail was cutting in and out and indecipherable. The address also looks irregular to me as well. Each email they've sent me has a date and time I should reach out to them about it, but those dates have both past and they keep reaching out about it. I'd appreciate some outside input. I'll add that I have filled out surveys from Adobe before, and I recall checking a box that said something about further surveys and whatnot. I'm not sure what to think about this. email is below, from address: Nicole.Bailey@bondbl.com Dear Evan, Thank you for taking the time to respond to our previous

Xin chào bộ phận hỗ trợ của Adobe,Tôi đã nhận được mã khuyến mãi 2 tháng Adobe Creative Cloud All Apps + Substance 3D từ NVIDIA, nhưng tôi không thể đổi được. Mỗi lần thử, tôi đều nhận được thông báo này: "Trang này tạm thời không khả dụng. Vui lòng thử lại sau."Tôi đã kiểm tra tài khoản của mình và thử nhiều trình duyệt nhưng vẫn gặp lỗi tương tự.Vui lòng giúp tôi kích hoạt mã thưởng hoặc cung cấp giải pháp hợp lệ. Cảm ơn bạn!   

 Hallo zusammen,ich habe ein Problem mit der Adobe Creative Cloud auf meinem Mac. Ich bin per Icloud transfer auf ein neues macbook gewechselt und jedes Mal, wenn ich mich anmelde, werde ich sofort wieder abgemeldet und erhalte die Fehlermeldung „Anmeldung erforderlich“. Wenn ich versuche, mich erneut anzumelden, öffnet sich entweder das gleiche Fenster oder der Anmeldevorgang bleibt unendlich lange hängen, ohne weiterzugehen.Ich habe bereits folgende Schritte versucht, um das Problem zu beheben:Die Creative Cloud-Anwendung neu gestartetDen Mac neu gestartetCache und Anmeldedaten zurückgesetztDie Creative Cloud deinstalliert und neu installiertLeider hat keiner dieser Schritte geholfen.Hat jemand von euch ähnliche Probleme und eine Lösung gefunden? Ich wäre sehr dankbar für jede Hilfe oder einen Lösungsansatz, den ich noch ausprobieren könnte.Danke im Voraus!Beste Grüße,Rocco

Hi There, never had a need for Libraries in the past, so sorry if this is easy... 1. How do you add Adobe fonts?I can drag text but this seems to create a styleHow do you add a font from the Adobe library?Also, I don't see a + button on the Libraries panel as seen in tutorials and help docs - is this normal or an indication something is wrong? 2. Why can't .ai files be added to Illustrator documents?I have an Illustrator file open but some ai files in the library are greyed outWhen I hover over the file, it's clearly an .ai file (see attached) but says it's unsupportedIf I try to drag the file onto the page, I see a green + but nothing happensThese are .ai files from our logo library which open from the finder, so unsure what's happening Exact same issue in InDesign, can't drag it to a page as it's not supported...  3. Why isn't the in-app structure/organisation mirrored on the Adobe website?I've spent a LOT of time organising the library so it makes sense to n

I've be getting this error message for months.windows cannot find adobeadhoc.exeWhat can i do?

Hi team, this has been said before, but it needs to be said again and again until Adobe stop fooling us around. No matter what I do, I can't disable Adobe from starting many of its services at Windows start-up, or even exiting the CC Application. These services that are tied to CC have no purpose once the program is closed, except to monitor my idle system and to send information to your servers. This is a legitimate privacy concern. Not only this, but these services are using a considerable amount of system resources, (200MB RAM, as well as marginal CPU allocation) this limits the top level performance potential of my computer. I perform benchmarks for programs and games, and I need a clean system to achieve genuine results. Also, they're causing the system to boot and shut down more slowly than necessary, having pointless processes affecting my performance (and privacy) is extremely frustrating. There is a setting within "Adobe CC Preferences" in which you can dictate wheth

Hello - I migrated a Mac PRO (ruuning w/ Monterey) to another MacBook PPRO (running w/ Sonoma).Adobe Creative Cloud asks to migrate the software w/ a compatible version.Since then I got the attached error message. Which is:"Creative Cloud installation failedSomething went wrong and we weren't able to install the app. (Error code: 1)"And I'm stuck here, I tried already a lot of stuff (even trash all the Adobe apps to the bin), but nothing helped. What do I have to do, please?Thx.   - Dimitri 

Hi there I'm currently building a portfolio site on Adobe. There will be a fair bit of written content on the site. I'm wondering if there is a way to add a search tool or function to the site for visitors to use to search for something specific. For example, part of my portfolio is recipes I've created for clients. If visitor wanted to search for a recipe with tahini to make for themselves, does a portfolio site have that capability?  Thanks so much. 

Hello all, I work for a company who uses designer to build forms & I am the designer. I have a dynamic pdf form that has a qr code that has been created and is printing the user attributes incorrectly. You would think the qr code output would print correctly because the Hierarchy is in order per each field as well as the Collection List. Everything checked is within this list. To make matters even more confusing is that there is a previous file that worked & it's identical to the file that I'm working on: Collection List, Hierarchy, the value of the barcode which is (Automatic Scripting, Delimited format, Pipe, UTF-8 Char. Encoding, etc.) Everything is identical. Why is one field out of order when this barcode is printed?!? I don't know what else to do, could someone help.

Hallo zusammen, Ich habe heute ein Abonnement bei Amazon gekauft und einen Code erhalten, kann ihn aber nicht einlösen, da ich in Deutschland wohne und meine Region anders definiert ist. Wahrscheinlich habe ich mein Konto in dieser Region oder von dieser IP-Adresse aus registriert. Wie kann ich dieses Problem lösen? Es empfiehlt sich, die Möglichkeit einer Neuregistrierung auszuschließen.   Ich danke Ihnen für Ihre Hilfe! 

en:Hello,Access denied on behance after a few months without logging in.The link does not take me anywhere.Would you have a solution ?

Does anybody know how to remedy this?I've logged out and logged in to both computers with CC installed. On my MacBook Pro, there's no issue but on my Windows 7 machine, this is all CC does - "Syncing files 12 of 17". Or it starts with 16/17. It's always one of the two and it just does that infinitely. It does it incredibly fast, appearing like a flash. Help/advice?? Thanks!

Hi, I have saved huge amounts of PDF's on my computer, but when I started the free trial, Adobe changed all of these icons to Adobe files. I want to cancel the subscription, but concerned about what happens to these files. Do they revert back to the PDF program on my computer had before the trial? 

I am trying to make some space in my cloud storage.  I have been deleting albums, making sure I make a note of the date of the pictures then going into the all photos section, filtering by date and then deleting photos from the all photos section. No matter how much I delete, so far it's about 7000 images, it doesn't change the amount of cloud storage used in the cloud storage meter. Am I right in thinking that the ones in the deleted folder don't count towards my cloud storage? Any ideas please....

Hi there, "Unable to synchronize. Install the synchronization component and tryAgain. Error Code 198" I get this error. I say tried again and after 1% it keeps giving me this error. 

Ah, the delightful aftermath of using Adobe <insert product here, in my case Indesign> – you close the program, thinking your computer is free at last, only to find it wheezing and gasping for air like a marathon runner after a sprint. But fear not, for it's not a virus causing this chaos; it's just Adobe's charming background processes, working tirelessly to ensure your computer's demise. Picture this: you're happily immersed in your favorite game, when suddenly your computer starts stuttering and lagging like a tired old mule. Naturally, you're about to unleash your fury on Reddit or some game forum, but then you have a stroke of genius and check the Task Manager. Behold! There they are, Adobe's army of background processes, still frolicking merrily after you've closed InDesign. Thirty-plus of them, like a horde of hungry zombies, feasting on your computer's innards without a care in the world.- And god knows what else... (yes I see you shady brackground processes using my Netw

Hello everyone, I just want to try adobe creative cloud and got 1 month trial from NVDIA app and tried to redeemed but its only show me "This page is temporarily unavailable. Please try again later." is there anyway to fix? 

This issue occured this morning. I already deactivated all my devices by going to this link: https://account.adobe.com/activated-devicesHowever, when I launch any of my apps, the popup comes up that still shows two activated devices. When I click on one of those devices to deactivate, the deactivation hangs, and practically stalls the applciation. I have to force quit to close the application. This issue needs to be resolved ASAP. I cannot just be locked out of my applications that I pay for almost $800 a year. Adobe needs to fix this issue.  I petitioned Adobe in the past to expand 3 device limit, not two, because typical professional like me uses three devices -- work computer, home computer, and laptop. This constant activate/deactivate is a travesty, and I knew that one day it is going to cause me some serious trouble. It is pain enough to alway have to quit all your open sessions when you activate/deactivate, but now I am pratically locked out from Adobe. 

Hi, on my adobe portfolio website, where I sync photos from albums in Lightroom CC, the photo grid shows the images uncropped in 3:2, however when I click the images to go full screen they crop to 4:3 for landscape images, whereas portrait stay 3:2. Help?! Thanks

Eu assinei o teste grátis por 14 dias e quando ia cancelar hoje apareceu que tenho mais 336 dias de teste grátis restante, eu vou ser cobrado por isso? Ou eu ganhei? Não entendi o q aconteceu 

lütfen bana yardım et (İngilizce)

Hi Everyone,Now, whenever I use any Creative Cloud program (Photoshop, Illustrator, Indesign, etc.) my libraries panel keeps flashing on and off, meaning the window stays there the whole time but the actual assets in my library keep disappearing and reappearing.Deleting all my files and resetting creative cloud libraries leaves it in a continuous cycle of of blank window, sign in to creative cloud to access files, and upload your files page.   I've done literally everything- uninstalling all programs through the Adobe CC Uninstaller, pausing sync on creative cloud files, removing all my assets from libraries, and deleting the Creative Cloud Libraries folder. I have also checked my hosts file and nothing corresponding to Adobe is inside, and using the CC cleaner it finds nothing inside as well.I don't know why this is happening- started about 2-3 weeks ago and can't find a solution. Any suggestions would be greatly appreciated. Thank you!

Hi,I can not access the CC Libraries across my adobe applications because the error message keeps saying it cannot connect to the server. Please see attached screensot:I have followed the advice and signed-out and signed-in back in Adobe Creative Cloud Desktop App yet the same issue is not being resolved. Help please! 🙂