Questions

Takeout photos, so many if the photos I downloaded from the cloud (coz they say we gonna have to start paying or they delete), are in json format and they just won't open. (jog.json). Some did open, but the others will not

Hello! There isn't a specific place I found for Adobe Portfolio-specific questions, so my apologies if this is in the wrong place. I was going through my portfolio after it was finally published to make sure everything worked smoothly. Everything was fine until I pressed a button to bring me to another page but it did not bring me to that page.On my portfolio's overview page, I have three sections: Art, Short Films, and Photography (and all three of these pages are a part of the "work" collection). Simply put, within the Art page, I have another button to bring the viewer to another page called Sketchbook, kind of acting like a subpage. However, I have turned the toggle off for this site as I don't want it to show up with the three sections on the overview page. I still have it showing in navigation in Sketchbook's options menu.When the user clicks on the button to view Sketchbook, it doesn't bring them to the sketchbook page but rather brings them back to the art page (not moving

This happened all of a sudden and I have no idea how to fix it

The photography page on my Adobe Portfolio website has suddenly started to say "Page not found" when clicking on the page on my live website. This error has showed up on all devices, so it is not just my laptop. However, when editing the site, I can see the photography page just fine when I click on it. I have tried hitting the update live site button, but that has not worked. Does anyone know how to fix this?

Hallo, liebe Community! Ich hoffe, hier kann mir jemand helfen mit dem obigen Problem. Ich habe mich bisher davor gesträubt, die Dateien in der Cloud abzulegen, weil ich darin keine Ordnerstruktur festlegen konnte oder zumindest nicht begriffen habe, wie das funktioniert. Hier daher meine zwei Probleme: a.) wie kann ich Dateien und Ordner in die Cloud transferieren?b.) wie legt man dort eine vernünftige Struktur an? Oder erübrigt sich b) ohnehin, wenn ich ganze Ordner übertragen kann? Über hilfreiche Tipps würde ich mich riesig freuen - danke im Voraus! Lieben Gruß,Markus

I'm having trouble with Windows File Explorer taking a long time to load, and sometimes even freezing, when I have Creative Cloud actively syncing on my PC.  It does not seem to freeze or load slowly when I have Creative Cloud syncing paused. Is there a way to alleviate this problem without having to constantly retart the computer?

Every time I go to the Adobe site I get this pop-up and have to reload the page.  Please give us a 'don't see this again' option. I don't care how relevant the pricing, promotions, and events are. I am almost exclusively trying to find tutorials.    

Saludos en mi cuenta mi almacenamiento fue eliminado pero al borrar todo lo que tenia en la nube sigue apareciendo que tengo 25,3 GB utilizado. Que se procede alli ya que no veo ningun archivo en la nube y no tengo nada en mi papelera que se tiene que hacer ya que deseo hacer una nueva carga de documentos pero no quiero hacerlo hasta que este limpio completamente

really tiring clicking a quit button to quit after closing and not having an option to bypass this.. i have no clue why i would need to be double checked and why there isn't an option to bypass it? was super awesome being able to press command q and it just shut down without that box, but that isn't a thing anymore.. why are you guys so fkn annoying? I AM 100% SURE I WANT TO QUIT SO QUIT ASKING ME

Does anyone else have the problem where you create a design on your iPad Illustrator and when you switch to your desktop Illustrator to do more, it will not let you open it? It says the account you signed in with doesn't have access to this file. Contact the owner for more info. I have checked multiple times that I am signed into my account on both ipad and desktop. This is very frustrating.

For a one-person office, should I buy a business license? Would it be beneficial in comparison to the cheaper license for individuals?

I need to recover some Pdf files  accidentally deleted, Where can I find them?

Hi, I have a domain purchased from Hooble I want to link to my Adobe Portfolio site. I have previously had a custom domain (different name, different provider) linked to my site and it worked fine.  I have succesfully removed the previous custom domain, and i'm now trying to add the new domain via the settings in Adobe Portfolio. I am getting the message telling me to chang the "A Records" in my domain provider, and Adobe has provided the IP addresses which need to be changed. However Hooble does not seem to have the facility to change A Records, only nameservers. I have tried copying the IPaddresses Adobe provided to the nameserver input boxes but this didnt work. My limited understanding is that A Records and Nameservers are basically the same thing, so i'm sure it can be done. Grateful for any help or suggestions please. Thank youT. 

what to do to sign in?? 

So I looked through all these folders but I cannot find what's using up 125 GB of my online storage.I'm baffled here. How is it that I can't find/view what's taking up all my storage?[See photo]

Hi, I've recently used Adobe's portfolio to make my new website. Initially, my domain name was linked to wordpress.org with OVH hosting plan.  I have linked my domain with DNS servers, and from adobe and OVH it seems to work out but the website doesnt show itself correctly. It seemed like my FTP was still linked to WP, thus I decided to delete Wordpress components from my net2ftp settings.  Now it only shows this :I guess the problem does come from net2ftp, I remember having to set mannualy my website when I started with Wordpress.org, but I can't find how to make it work with Adobe. As I said, all DNS should be correct, but please tell me if I'm wrong. 

At present I have two issues: cannot retrieve any notifications I receive in Creative CloudIn windows I receive only 1 notication repeatedly (See Windows Adobe Cloud Notification)For "1" I have attached two screen shots(i) What See Initially (Adobe Cloud - Initial View)(ii) What I see whwn I click on the notifications icon. How do I resolve this? Regards Tony M

Help! When I upload a .CR2 file (Canon RAW file) I can no longer see a preview. I used to see it labeled as a RAW file and my past uploads have a preview but my new uploads show as OCTET and cannot be previewed. There is nothing wrong with the file. The issue happens if I upload from my desktop or from an external drive. It also happens with new and old files of the same type. I am not syncing the file, just manually uploading which is what I have always done without a problem until now. The .CR2 file is there, and if I download it it's fine but on assets.adobe.com you cannot see the preview. How can I fix this??? Tech chat has not helped. Of note, you can see the preview of the same file on Google Drive.

 I want to be able to do this same type of printing but not sure how 

Hello! I have a problem opening my cloud illustrator documents. I tried opening from the Creative Cloud > Your work > Cloud documents > Download, to export it locally, to restart and update the software and my computer. But nothing works. Is there another way to get my files? It is urgent files I need. Thank you very much!

in an attempt to transfer some files over i logged out of my enterprise id and into this account. upon trying to log back in, creative cloud just reverts back to the login screen after i click to choose enterprise id (over personal account). when i tried to login on browser the screen that would normally allow me to log into student portal (the enterprise connected to my account is nsw education) doesn't redirect and just gives me an error, leading me to believe this is some sort of network issue? it's incredibly frustrating as it means i can't use any of the applications since this account is not under any plan. below is the server it says cannot be found upon attempting to redirect:federatedid-na1.services.adobe.com

Creative Cloud continues to need "repair" no matter how many times I've been on tech support to fix it.

In my CC Desktop I have a permanent notification that I have used 126.1GB of 120GB. My acvcount says I have 20GB of cloud storage! And I have never used cloud storage. It is not causing any problems, but it is irritating!

Document Cloud and Creative Cloud online storage is in the following locations. Creative Cloud https://assets.adobe.com Document Cloud https://documentcloud.adobe.com Can these two be linked, so that one can see files in the other?

In the creative cloud application. It will not save my new updated files to my phone. Example:I created a graphic in photoshop. I then save it to the creative cloud. Now it's on the creative cloud application. That works. Now the issue is when i make edits to that file. It will save to the creative cloud. However when i use the quick export then save image i will get the same files as before with none of my changes. Even though the file shows everything being updated. It's real frustrating, i have to screenshot then crop the file in order to save it to my phone now. i uninstalled the application and updated and still having the same issue.