Questions

I have an iMac M1 with OS 26.4.1, back in 2025 I was able to install my .ccx files.  Now when I tried to install a .ccx file that was an update to a current plug-in nothing happens when I “dbl” click the .ccx file. My .ccx file is in my download folder, I have the latest version of CC - 6.9.0.618 and PS 27.6.  I check the “Unified…..app” the version is 8.5.0.13. Permissions for CC and PS are all inclusive. I need help in resolving this issue, anyone have any ideas what I need to do thanks in advance for your help Michael

Libraries not syncing / freezing

Same isp ‘s modem, I have retired my Linksys WRT 1900ACS and replaced by a new Linksys OpenWRT 7 Pro ( MBE70, LN6001). after the new MBE70 took place, my Adobe CC won’t launch successful as usual.when I put the old 1900ACS back on, the Adobe CC works just fine.Is there any specific setting for MBE70 ?  google ai says it is a fault of the MBE70’s ipv6, but even I turned the ipv6 off, the problem still exits.  what should I do ?  much appreciate for your help.  

Posting here becasue I'm tired of Adobe doing nothing about it, refusing to warn users, and making the answer a nightmare to get.We have been reciveing calls claiming to be from Adobe in regaurds to a team member activating a trial of Substance 3D - after getting tossed around from support person to support person, it seems like the answer from Adobe is "yeah, thats probably a scam" - PROBABLY? Why in the word does it take 4 different support techs to look at a phone number and say its probably a scam? So I'm posting here in the hopes I can save one person the 45m I spent trying to work with support.If you get a voicemail from (408) 675-3202, it's a scam. Check that you don't have unusal activity on your account, and then disreard it. 

I have footage shot across 2 phones and a GoPro.When going abroad, the filenames save according to local time, but the ‘Creation Date’ saves according to my home’s time (London, BST). For example: filming at 14:32 in Germany creates a file called “20260501_143236.mp4” with the creation date 01/05/2026 13:32 🙃 … This, however, does not happen with the GoPro, which saves the files according to local time (in this example, 14:32)So the goal is: I want to change all the ‘Created/Capture’ times from phone media by 1 hour, so I can sort and filter everything chronologically in Premiere.I cannot sort/filter by filename, because GoPros save with a different naming convention unrelated to DDMMYYYY_HHMMSSI tried using Adobe Bridge to shift the Date Created by 1 hour. It then looks correct (the Date Created matches the filename) in Bridge, but this then not updated in Premiere Pro: In PP I HAVE Offline/Re-linked the media, I completely deleted from Project and re-imported, and of course restarte

I have been using Adobe Portfolio to host where others can find all the photos I took on set, and has been working great as I have been able to upload massive galleries with some including over 1000 images on it. I have been able to this up until my last large upload back in late December 2025. Now I am going to upload the rest of the photos for a project I had just wrapped up and its reading “You have reached the maximum number of images per page.” I am now seeing that the max amount of images is 500. When did this change happen and what caused it? Only thing I have recently done is also have some stuff on behance, does that effect it?

I was charged to the free trial, can i kindly have my money refunded 

I can start a project in any of the three programs (In, AI, PS) I can create shapes, content boxes, or insert a photo and click and drag it into place at the scale I want.However when I try to resize it after the original placement it will not resize. I can move things with the arow keys, I can select corners and click and drag to select things, I just can not move the items once I click them. Sometimes, It will also work for one or two click and drags and then stop working again.I have rename the Adobe Illustrator XX folders.I have uninstalled and reinstalled. New and older versions.I have deleted previous versions and all the folders in my system.I have tried closing all other apps and only running one of these programs at a time.This is a recent thing, within the past month on my PC.  It works on my Desktop, something changed in the last month when I installed the latest update and it will not revert to the previous version.Please help,

HelloCan someone explain to me how to download all my files that I have in the creative cloud? The creative cloud application only allows me to download one at a time.I have more than 25GB in the cloud and it is impossible to download them one by one. Downloading manually would be a job of weeks.Can somebody help me? Is there a function to download everything at once?

  O app Creative Cloud fica apresentando o "Erro 191", mesmo fazendo todos os processos de reparo esse erro está persistindo. Já tentei todos as formas disponíveis de reparo fornecidos pela comunidade, o que devo fazer?

How can i download my projects (videos and images) from Adobe Portfolio page? I want to take a break from the signature but keep the archives in my computer. Thanks!

Hi! I am wondering how I can remove the dates on my Portfolio Homepage. It looks like it doesn't give you a blank option when the gallery asks for a date. If anyone can assist, I greatly appreciate it. Thank you,Brendan

I wanna operate this app for online earning but how…  I m till confused 

This is the second time one of my projects has been marked as spam! I've been on Behance for a few years and have posted around 29 projects, half of which have been featured by Behance. I have 8 "Best of Behance" projects and am a proud Behance Pro member.Behance Page: https://www.behance.net/numinousagency    Recent Issues with Project SpamIn the last 2 months, 2 of my projects have been marked as spam without any explanation. All of my projects follow the same layout, including those that have been featured. They consist of project images showcasing the design and identity process, along with links to my other social media and contact information (nothing new or out of the ordinary). That’s it—no nudity, no solicitation, no selling. Yet, for the second time, a project of mine was flagged just 1 day after posting. It had already received 150 likes and is a project I'm very proud of. The first time this happened, I submitted a ticket but didn’t hear back a

Hello, since January 2026 our vulnerability scanners have been reporting a vulnerability for node.exe. The scanner is showing the detected file as Tuesday, January 13, 2026 Security Releases:Path: C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exeInstalled version: 22.18.0.0Fixed version: 22.22.0All of our systems are showing this same vulnerability that use Adobe Creative Cloud.  Management has been asking why these vulnerabilities still exist. I have been fully updated multiple times since January and the vulnerability still exists.Obviously this came with the Adobe installer so why isn’t this file being updated when the applications are being updated?Thank you.

Hi Adobe,I want to raise a frustration that I suspect many solo subscribers share, because I can't be the only one living this.I'm a single user on a paid individual Creative Cloud subscription. I work on my company computer during the day and switch to my personal laptop at home in the evening. One account. One person. Non-overlapping usage. Zero abuse of any licensing terms.Yet recently, I got Adobe’s warning notifications a lot, suspecting multiple users are using the same Adobe account, and got forced to log out or reset passwords to continue using the account. After contacting customer service, I was told that apparently the user can only SIGN IN (not USE) in ONE device at a time, and I am required to manually log out and log back in every single time I switch devices — in my case, that’s a minimum of four times a day. This isn't a workaround or an edge case. This is my normal, daily workflow as a legitimate paying customer.I understand Adobe needs to prevent concurrent account sh

...so I do not lose this once-in-a-year scholarship opportunity. @kglad could you please advise on how to get this escalated immediately? My hard work depends on this visibility. Thank you URGENT: Manual Review for Professional Fashion Portfolio (Notice ID: f8439348)Hello,My Behance profile (URL:https://www.behance.net/iamayesharehman) has been deactivated and my work is hidden. I am receiving the error "Unfortunately you cannot update a project now."As a professional Fashion Designer, my portfolio is the foundation of my career, my job, and a critical scholarship application with an immediate deadline. Because the review committee is evaluating my work right now, any delay in visibility will cause me to lose this opportunity.My fashion illustrations are original works created through my own immense effort and research. This portfolio is absolutely legitimate and represents my professional identity. The "Spam" flag on my account is false; I believe my account has been caught in an auto

Dear community, Today as often clickedon the LR shortcut towork on my photo but instead of launching normaly, I had the "Adobe Phtoshop Lightroom 6 Sign In " pop up. Than it directly goes to the Phtoshop Lightroom 6 Trial window. I click on License this software, put my Serial Number (bought in 2017) click on "Next" but instead of going to the next step, it reload the "Adobe Phtoshop Lightroom 6 Sign In " pop up. Did not try to uninstall the software as I am not sure it will help and not sure I won t loose my catalog. Any clue, on what happened? Thanks, Chris   {Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

I can’t install any plugins for Premiere Pro through Creative Cloud I’m on mac m3 creative pro plan

Dear Sir/Madam,Ibought Adobe Design Stands CS6 from you in 2014 (see attachment for invoice). As far as I know, there were 3 licenses available at the time. Unfortunately, my old PC, on which the program was installed until a few days ago, broke. I installed the program on my new PC, but now it shows me that the serial number is already in use on 2 PCs. Consequently, my old PC is still registered with you. Can you please unlock the license for me again? Thank you very much and best regards Marion Minkus [Private personal information removed by moderator.]Pic with serial number removed... this is a public forum, you just gave your serial number away

If I have a portfolio website connected to my domain name and hosting, and I delete it from the hosting, will it still be on portfolio so I can simply reconnect?

 I'm sorry, but I've been a CC client for years now and the Creative Cloud App is really by FAR the most bloated software I have ever seen! It is a DISGRACE!The syncing of libraries DOESN'T work. Hardly ever. And it leaves me, your paying customer (!) with exclamation marks in the system tray, which as an autist that didn't exist when I was born, with painfull frustrations, EVERY time. This post is years in the making, so please don't try to tell me how to fix it. YOU fix it! GDMD!!

In troubleshooting a Cloud Activity warning:"Libraries not currently syncingOpen the libraries panel to sync assets to Adobecloud storage." Where is this mysterious Libraries panel? (note that after I followed this path down a rabbit trail that I still don't know where the panel is still see the syncing error message).I felt confident when my search on Adobe.com led to a webpages that suggested that I should download and run AdobeCreativeCloudCleanerTool.dmg.What a foolish act. Running that app deleted the Creative Clous app.More clicking, another Adobe.com webpage had me download the CCLibrary installer. Whew.Too soon to relax. All Adobe apps disappeared from the Applications folder and Dock (except for Ps, but it's nonfunctional).I had to install LrC, Ps, and Bridge ......LrC v13.5.1 installed successfully, with catalog intact!Ps v25.12.0 installed successfullyBridge v14.1.2.300 installed successfully

Recently i spotted that my cloud filling up (Adobe cloud). When i checked - there are no files in it. I edit everything locally - nothing gets uploaded or synced to the cloud for security. My question is - what info is getting uploaded? How do i know that its not my client’s photos? 6gb of no files is a lot of space, am i going run out of space because if? What exactly is this info, does it have personal details?

I am not able to sign out from creative cloud