Questions

i get the error permission may be required when i click on the fonts button after upgrading to the new creative cloud. and it takes me to the webpage where i have to login to the account.  I wonder if there is something with the enterprise licensing we are using that would allow me to do this? 

Hi, long time user of Adobe products... started w Photoshop in 1997 and Illustrator in 1999. Have used them for 20 years in my capacity as a UX Designer. In the last few years things have gotten... very hard. The reason is the Creative Cloud app and the Genuine software authentication processes running in the background and taking up to 30%... 40% of my laptop's resources.  To be clear, my laptop is a beast of a Dell. It has a powerful, multi-core chip, a good video card, and 32GB of RAM. It can handle running many powerful programs at the same time with no issues. Until the CC suite is installed. Then my fan starts whirring like a hair dryer and never, ever stops. If I look at the Resource Manager it is ALWAYS the Adobe Genuine Software Auth service or a host of other related background services that are what is using all my computer's resources. it's NEVER, EVER any other process. ALWAYS Adobe.I've been asking about this and complaing for about 3 years now and in that time

Hi. My old computer has recently broken, and I'm attempting to log back into adobe creative cloud through my school. I've been trying to get it to work for the whole day, and I've deduced that when I get to the screen (picture included), there is no prompt to enter my password. If I click continue, it will act as if installation goes on normally, but will fail whenever I try to go enter creative cloud, saying "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from https://www.adobe.com/creativecloud.html." I have used the cleaner tool to manually remove the system, and have reinstalled creative cloud. There is physically no text box that is there that I can click, or enter anything into.

Help! I was storing my files on the cloud, but after speaking with an Adobe support specialist, they explained to me that much of the data is not actually fully on the cloud, and many of my file information (Photoshop) is stored on my local drive also. I have since moved all my files off the cloud onto an external hard drive. I am constantly full on CPU and data on my hard drive, and using TreeSize, I found that I have almost 17 gigs of data with this AppData Roaming CoreSync folder. What the heck is in here and can I get rid of any of this data? Or at least stop it syncing without losing any of my library data (colors and color themes mostly). 

ADOBE SUPPORT CHAT IS COMPLETELY USELESS.

 

boujour, quand j'ouvre creative cloud desktop le chargement ce fait a l'infini et il met impossible de faire quoi que ce soit, meme en relancant l'application ou en redemarrant mon ordinateur, que puis-je faire ?

Hallo zusammen, könnt ihr mir vielleicht helfen ich hab die Angebote bei Amazon dieses Jahr verpasst und nun ein paar angeboten im Netz gefunden in denen 1 Jahres AboKarten verkauft werden. Der Nachteil ist es sind NL Versionen also aus den Niederlanden..kann ich diese ganz normal in Deutschland also mit einem deutschen Adobe Konto aktivieren und in deutscher Sprache nutzen oder gibt es da Probleme. vielleicht kennt sich ja da je,and aus von euch oder hat es selbst schon gemacht 🙂 Grüße Tobi

HiI usually work on a mac but at the moment have to work on a PC.I have logged into Adobe but nothing is working. I have updated all the apps but when I go into something I get a white box and although I can see the program nothing is responding and all menus are greyed out? Why is that - do I need to sign out of the Mac cloud?thanksJackie

Hello, CC version is 5.5.0.619Mac OS Big Sur 11.5.2 I tried to relocate my Creative Cloud Folder on an external Hard Drive to save some space on Macintosh HD1. Relocation failed at some point, and it is impossible to know why/where/when as no feedback is provided.2. As relocation failed, default folder location (/Users/UserName) is automaticaly reset in Creative Cloud interface. Fine.If I press Resume Synch (in french "Reprendre la Synchronisation"), as the folder is set to default, it will automatically resume synch on the Macintosh HD's folder, right ? No. Not only it doesn't seem to resume syncing, while actually it is, but in the external Hard Drive, where it creates a second folder. 3. It seems not working, as the button in the Creative Cloud interface didn't change its face, but ditto task (in Activity Monitor) is running in background ! (know more about ditto https://ss64.com/osx/ditto.html)4. I try to quit Creative Cloud App, but&nbs

I paused the file sync for a few days and now it won't resume. I've tried a number of things including the suggestions in Adobe, but it doesn't work, what else to make it work?Per the suggestion in the sync panel itself I went here and tried stopping the processes and restarted.Also tried and then logged out/in, and restarted.Tried deleting the Sync database files in the user Library / App Support / Adobe / CoreSyncTried Pausing and resuming many times.Removed the whole CoreSync folder to force it recreate everything… After some trying I'm getting the same error over and over.It tries, says "Files synced: n of X files", then throws the error, and stays like that. Eventually it will retry and restart the cycle over and over.I'm using a Mac with Mojave 10.14.6, everything up to date. I have a teams license.

I am trying to upload videos from an SD card to the Creative Cloud desktop app which I believe is supposed to allow uploads of files of up to 5GB. I am only trying one video at a time of less than 5GB but I keep getting a message saying that my file is "over the maximum size (1GB)". Everywhere I look says that the limit should be 5GB for the app so I am confused and was wondering if anyone knows why this might be and how I might get round it. Thank you 

I don't want two profiles on my Mac but for some reason this morning when I logged in I now have a Business Account and a Personal Account. One has InDesign, the other Photoshop so it is impossible now for me to use them at the same time. Help!!!I have two subscriptions because I currently pay for my sons Macbook, not sure if this is the reason it's changed.

10:02amAs most people know, updating Adobe apps via Creative Cloud Desktop chews up almost all available bandwidth.I work from home due to Covid. I live in regional Australia where our broadband network is not good, but adequate for every other use besides updating Adobe apps. However, updates for every single other program and app download at reasonably sane, shareable bandwidth speeds.Adobe apps chew up all the bandwidth and make getting on with other online work while they are updating literally impossible.Why doesn't the update process allow bandwith sharing??? Does Adobe think they're more important than anything else the user might be doing? Do they think we only update with there's nothing else to do? Surely Adbobe's programmers can work out this simple fix?When I receive files created on a later update, I have no choice. I have to sit and twiddle my thumbs. Often for an hour or more at a time. It's utterly unproductive and frustrating. Others in the household cannot use the int

I am looking for help concerning a problem I have with having to log in to Creative Cloud every time I want to use an application. This problem has only appeared in the last few days prior to which I was able to use Adobe applications offline. I have the latest vesrsion of Creative Cloud, all of the apps I use are up to date and I am running Windows 10 Pro. I would very much appreciate some current solutions to this issue.

The Creative Cloud app doesn't start on my Macbook Air M1 processor.I have re-installed it and it worked once. But not anymore. 

Hello! I have a problem with my Adobe ID account. The problem is I registred it on wrong email and already subscribed to free trial fund. So now I can't access my account and can't cancel my subscribtion.Please help me!

I am having trouble syncing new files to the shared creative cloud folders.Any new files or folders or any previous folders with files that I move to another folder are not syncing to the creative cloud.  I am attached screenshots of the error messages I keep getting. Does any know how to fix this? As you can see, it's not a storage issue.  

Hi Folks, Curoius as to best approaches for upgrading Apps.  Should legacy versions just be unistalled when installing a new version?  I end up having multiple versions of each release on my machine as it's just a bit of a pain in the neck to always uninstall the old and install the new.  Is there an option on Creative Cloud that I'm missing that allows old versions to be removed when installing updated versions?  Prime example is I have Illustrator 24.3 and 24.1.2 installed and want to now install 25.4.1 but it's just not clear anywhere on ways to best manage this.  Should I unistall both of those 24 version and then install 25.4.1? The order in which they are unistalled likely isn't a problem, just the fact that having all these legacy itterations on my machine is pretty annoying. FYI when posting that the topics available were File Sync, Collaboration, Libraries and Cloud Storage Web Assets so I selected Libraries...erm so not sure what that's all

Hi, Is there anyway to have Anchor Links in adobe portfolio?I am tryoing to have a workaround collection nesting issue Adobe Portfolio has and i though anchor link feature would be very much helpful.Is there any way we can have one section of a regular page to be anchor linked to another page? Thanks

Running Win7 - latest versions of creative cloud.Have made sure that this PC has TLS1.2 enabled via regeditRan the adobe LMHosts fix, also manually checked LMHOSTS its proper.No error codes in winlog.Ran ChkDskCannot uninstall or reinstall as it cannot connectCannot validate any adobe apps completely hung there.WinFirewall has exceptions essentially passive nothing blockedHardware firewall bypassed in officeCan see adobe secure site.Spent 3 hours trying every forum solution on this.Has adobe completley cut off win7 support as of 8/20/21?very frustrating,  miss the old days when they took a pile of my cash and I received roms with the installcloud = trash..Free cocktails to anyone who can crack this mystery.. 

Today I've pasted the four A Records of my Adobe Portfolio website to CloudFlare DNS Dashboard. But unfortunately, the address (rainbowil.co) is redirecting to portfilio.adobe.com/missing, and the connecting domain page on AP saying "Looks like your domain settings have not yet been configured correctly with our IP address". Everything looks alright on my DNS dashboard (screenshot attached). So what's the problem? 

I have CS-6 and over 1 TB of image files: too much for both CC and OneDrive storage capacity. What is your favorite cloud storage service to back up my image files. Thank you very much!

Please help me erase all my files. I have no more access, no subscription.Thank you.

Hi. My company is considering MacBook pros to replace our iMacs so we can be more mobile. What specs on the MacBook would be required to run photoshop, illustrator and indesign without issue?